Database Users

Wont get service

ok so i have a unlocked G1 and it wont get service with a tmobile or att sim it shows the bars with and X next to em. it shows it has a sim in it cause when it doesnt it shows a sim with an exclamation point.
i just want to know how to make it get service i have the correct apn but no luck someone help please

you got the latest radio?

i dont think so. but havent messed with the phone such as putting roms on it and things like that

well check to see if your apn's listing are there that maybe why your not getting any service .if you had tryed a tmoble sim and att sim card .both not worked then sounds like apn issue. plus make sure you have the right apn for your area because there are so many diff ones.

i only have the att apn. could that be the problem that i need all the default apns for it to get service?

could someone post all the apns in the G1 for me

Whether you have the apn entered or not won't matter in your case. The apn settings are for specifying the internet/data access settings for a provider. If you have the zero bars icon then you are not even connected to the network at all (meaning you aren't even getting voice, let alone data). Try going into Settings>Wireless>Mobile Networks>Network Operators. Maybe you can manually select at&t.

im stuck at the activation screen. should i try to reflash the radio then becaue i dont get any bars at all.

nicthasneak said:
im stuck at the activation screen. should i try to reflash the radio then becaue i dont get any bars at all.
Click to expand...
Click to collapse
It's worth a shot.

Verizon Note 4 on t-mobile network

I've been using it on tmo since yesterday. Solid signal, very stable so far. I ran speedtest this morning and got 56 up\26 down. The speed is crazy fast.
To get the Note 4 working on Verizon:
1. Change the APN setting.
http://support.t-mobile.com/docs/DOC-2090
2. Change the network mode to Global in Mobile networks (same place where you set the APN)
3. Change the voice mail number.
-Open the Phone app, click on the 3 dot Menu button, go to Settings, select Call, select Voice Mail Setting, and change the number from *86 to 123.
-I use Google Voice, so I just switch mine to Google Voice.
4. If touch tone DTMF is not working for you, try to turn of noise reduction or change the DTMF from Short to Long.
5. To get rid of the annoying SIM message in the notification. Tap, hold the message and select App Info then force close it. Do this every time you reboot the phone.

Hi, noob question here, I am also using tmo network on a verizon note 4 but I can't seem to go online... I was told to changed the Network mode to GSM but still nothing. it also says the Signal strength is -67 dBm 23 asu. Any help would be great thanks!

frenchbullcho1 said:
Hi, noob question here, I am also using tmo network on a verizon note 4 but I can't seem to go online... I was told to changed the Network mode to GSM but still nothing. it also says the Signal strength is -67 dBm 23 asu. Any help would be great thanks!
Click to expand...
Click to collapse
You need to add T-Mobiles APN google it!

Good to know. I'll be taking this bad boy to Asia next month. Sounds like it'd be a no problem sticking a new sim card as long as I get the APN down ?
Sent from my SM-N910V using Tapatalk

Download Tweakker APN INTERNET MMS app before you leave the country incase you land in an airport with no internet access.
Sent from my SM-N910V using Tapatalk

how to remove Verizon bloatware
I'm using the Verizon note 4 with the T Mobile SIM card and it works well, it connects to 4G LTE, but I cannot use mobile hotspot because its integrated with Verizon's services. All the APN settings are fine but it says mobile number not found.
Does anyone know how to remove all of the Verizon bloatware? Things such as the Playstore and settings even have Verizon bloat. Data Usage tool also does not work either.
Also to note, whenever i reboot the phone a permanent notification apoears saying something like, "Sim card is not Verizon," which can only be removed if you force close the activation agent. Its annoying that Verizon left its mark throughout parts of the phone.
Is it possible to make this a Regular galaxy note 4?
(Another weird thing is that the settings menu cannot be switched to carousel mode which the T-Mobile version can do.)

hi i tried my t-mobile sim in my verizon note 4 but lte is not working it only works on hspa
so what apn settings did u use can u pls tell me the apn settings for lte.

asjassar said:
hi i tried my t-mobile sim in my verizon note 4 but lte is not working it only works on hspa
so what apn settings did u use can u pls tell me the apn settings for lte.
Click to expand...
Click to collapse
I think T-Mobile sims for lte should use
fast.t-mobile.com
also make sure you do have LTE in your area.
I did it on Galaxy S5 for someone and it was fine.

asjassar said:
hi i tried my t-mobile sim in my verizon note 4 but lte is not working it only works on hspa
so what apn settings did u use can u pls tell me the apn settings for lte.
Click to expand...
Click to collapse
I'm not near a computer at the moment but i tried uploading screenshots of the APN settings. I am in Los Angeles and get about 15mbps down and up. Remember to set the radios to global as well.

thanks for settings now i have lte i had wrong apn settings now i m getting over 40 Mb speed thanks.
but how u get rid of the ( sim card is not from verizon ) message in notifications.

Removing Foreign Sim Card Notification
asjassar said:
thanks for settings now i have lte i had wrong apn settings now i m getting over 40 Mb speed thanks.
but how u get rid of the ( sim card is not from verizon ) message in notifications.
Click to expand...
Click to collapse
To get rid of that notification, press and hold it until the App Info window appears. Hit that window then you'll go to the Activation Agent app settings. Push "Force Close" and it will disappear.
Nice and easy but the only problem is that you have to do this every time you restart your phone.

asjassar said:
thanks for settings now i have lte i had wrong apn settings now i m getting over 40 Mb speed thanks.
but how u get rid of the ( sim card is not from verizon ) message in notifications.
Click to expand...
Click to collapse
Tap aand hold on to the notification message, select App Info then force close the app.
Sent from my VK810 4G using Tapatalk

asjassar said:
thanks for settings now i have lte i had wrong apn settings now i m getting over 40 Mb speed thanks.
but how u get rid of the ( sim card is not from verizon ) message in notifications.
Click to expand...
Click to collapse
force close setup wizard.

If it works on tmobile, would it also work on att ?

optimusv45 said:
If it works on tmobile, would it also work on att ?
Click to expand...
Click to collapse
yes it will work on att as well

shah_vm said:
yes it will work on att as well
Click to expand...
Click to collapse
Would lte work ?

tengtengvn said:
I've been using it on tmo since yesterday. Solid signal, very stable so far. I ran speedtest this morning and got 56 up\26 down. The speed is crazy fast.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Does your phone have a clean esn from verizon or is it considered a "bad esn" (lost phone)? Just curious if they work outside verizon with bad esn.

optimusv45 said:
Would lte work ?
Click to expand...
Click to collapse
It depends if your market uses LTE band 4. Probably though.
Also, it looks like (once root is achieved) you'll be able to add more LTE bands.

Do we lose frequencies when we use a verizon phone on tmobile? Doesn't seem to have band 12.

xcheneric said:
Do we lose frequencies when we use a verizon phone on tmobile? Doesn't seem to have band 12.
Click to expand...
Click to collapse
Shouldn't be an issue since AT&T and T-Mobile primarily use band 4. The other bands are for additional bandwidth if there is congestion and T-Mobile uses band 12 in limited markets.

need help, no att lte on new nexus 6p

took my sim out of my note 3 and lte is beautiful,put sim in nexus 6p cannot get lte,confirmed sim is working with lte just put it back in note 3, and lte is fine,,is there a special APN you guys are using,,help please,,steve

mongonexus said:
took my sim out of my note 3 and lte is beautiful,put sim in nexus 6p cannot get lte,confirmed sim is working with lte just put it back in note 3, and lte is fine,,is there a special APN you guys are using,,help please,,steve
Click to expand...
Click to collapse
Have you attempted restoring apn setting to defaults and rebooting?

Pecata said:
Have you attempted restoring apn setting to defaults and rebooting?
Click to expand...
Click to collapse
gonna try that now

Pecata said:
Have you attempted restoring apn setting to defaults and rebooting?
Click to expand...
Click to collapse
which apn are you using ???

mongonexus said:
which apn are you using ???
Click to expand...
Click to collapse
I am on T-mobile, but I had the same issue with my Nexus 6...If I go to the apn settings, click on the menu button at the top right and click reset to default-wait for the confirmation that settings have been restored and reboot the device. Also under Preferred network type do you have LTE selected?

Pecata said:
I am on T-mobile, but I had the same issue with my Nexus 6...If I go to the apn settings, click on the menu button at the top right and click reset to default-wait for the confirmation that settings have been restored and reboot the device. Also under Preferred network type do you have LTE selected?
Click to expand...
Click to collapse
yes lte in settings is selected,,but when you do *#*#4636#*#* it wont lock on to the lte setting in scroll down list

mongonexus said:
yes lte in settings is selected,,but when you do *#*#4636#*#* it wont lock on to the lte setting in scroll down list
Click to expand...
Click to collapse
I wouldn't mess with those settings...what does the signal icon say? H or LTE?
When you go to Settings->About Phone->Status-> Sim Status what does it say under cellular network type?

it says HSPA at this time

it says H in the status bar

Yeah, that's 4G...did you change any settings in the *#*#4636#*#* menu?
I have no idea why the lte won't work...this makes no sense...

Pecata said:
Yeah, that's 4G...did you change any settings in the *#*#4636#*#* menu?
I have no idea why the lte won't work...this makes no sense...
Click to expand...
Click to collapse
no it was on gsm auto and wont allow me to put on lte,gsm

mongonexus said:
no it was on gsm auto and wont allow me to put on lte,gsm
Click to expand...
Click to collapse
This is very strange....have you tried under Preferred network, switching to 3G and then going back to LTE?
Other than that I am out of ideas...sorry I hope someone else can help

Pecata said:
This is very strange....have you tried under Preferred network, switching to 3G and then going back to LTE?
Other than that I am out of ideas...sorry I hope someone else can help
Click to expand...
Click to collapse
tried that now same thing H, and no lte

had my kid take the sim out of his 6 plus on att,,boom lte fired rite up,maybe a 2 yr old sim needs replacing ??

I'm seeing the same issue. After boot, the phone is stuck on HSPA. Toggle airplane mode, then the 6p connects to LTE.
I know T-Mo folks have similar issues. For T-Mo, I read about toggling the "Advanced LTE" setting and rebooting resolves the issue.
I would like to find a better solution than toggle airplane mode with ATT.

I called att. I had the same issue last year with my moto x pure. They had refresh their system and reenter the imei number and change my device. I rebooted and it works now. You can chat online if you want. The apn settings should auto plug in when you boot the phone with whatever carriers sim card.

Thanks for this thread. I was noticing it stuck on H all day. Brand new sim, just got it yesterday for this phone from AT&T...
Just glad to know about airplane mode toggle trick, it works great.
Tried resetting APN's, but didn't help.
I'll call AT&T soon and see if they can fix it permanently on their side ?
Sent from my Nexus 6P using Tapatalk

For those on AT&T, who *never* sees LTE, even after airplane mode toggle, will need to contact the carrier and have them provision the line for LTE. The easiest way to do this is to put the SIM into an AT&T-branded LTE phone. This way, the system will "see" that you're using an LTE phone and by the time you call, the agent can simply make the needed provision. You can put the SIM back into the 6p thereafter and LTE will stick, even if AT&T's system does not recognize the IMEI.
*However*, if the airplane mode toggle works to connect to LTE or you have ever seen LTE on your 6p in the past, this is then likely NOT a carrier problem. See this thread. What @slaydog and many others are experiencing is caused by a ROM/radio bug. It is intermittent. There is currently no fix for it and a bug report has been filed with Google. We are hoping that the next patch release fixes the problem.

I ordered my nano SIM from AT&T before I received my 6P. The rep had to look up the SKU of the SIM that works for the 6P so that the correct one was shipped. I had LTE service the moment the phone powered up. I would have AT&T send you a new replacement for the two year old SIM, and make sure you let them kmow that it is for a Huawei Nexus 6P.

stevemw said:
I ordered my nano SIM from AT&T before I received my 6P. The rep had to look up the SKU of the SIM that works for the 6P so that the correct one was shipped. I had LTE service the moment the phone powered up. I would have AT&T send you a new replacement for the two year old SIM, and make sure you let them kmow that it is for a Huawei Nexus 6P.
Click to expand...
Click to collapse
I will try that.
In the meantime, I have set up Tasker to toggle airplane mode at boot. It works fine for now...
Sent from my Nexus 6P using Tapatalk

No service

http://www5.0zz0.com/2018/10/10/03/698559611.png
hello there ,
I have an essential phone unlocked variant , I get no service when I insert my sim card in and i can't choose networks .
do you have a solution for this issue .?

Rwin01 said:
http://www5.0zz0.com/2018/10/10/03/698559611.png
hello there ,
I have an essential phone unlocked variant , I get no service when I insert my sim card in and i can't choose networks .
do you have a solution for this issue .?
Click to expand...
Click to collapse
Does it say Sim not present? If not, go online and search for APN settings for whatever network your on and enter them in as listed. On the screen you posted, click "access point names" and transpose the data from whatever your carrier's APN settings.

https://imgur.com/SD35C8d
Twowong4words said:
Does it say Sim not present? If not, go online and search for APN settings for whatever network your on and enter them in as listed. On the screen you posted, click "access point names" and transpose the data from whatever your carrier's APN settings.
Click to expand...
Click to collapse
APN settings are set automatically with my local carrier sim card .
check attached photo

Rwin01 said:
https://imgur.com/SD35C8d
APN settings are set automatically with my local carrier sim card .
check attached photo
Click to expand...
Click to collapse
Can you raise this in guide section ->uicc unlock post. you can ask for modem partition from someone who has openus variant and can flash those ones. Did you also check your sim in another phone

arjunv said:
Can you raise this in guide section ->uicc unlock post. you can ask for modem partition from someone who has openus variant and can flash those ones. Did you also check your sim in another phone
Click to expand...
Click to collapse
yes my sim works in another phone . and i installed BTS rom and still having the same issue

Rwin01 said:
https://imgur.com/SD35C8d
APN settings are set automatically with my local carrier sim card .
check attached photo
Click to expand...
Click to collapse
Maybe i dont understand but it looks as if you have 2 APN settings profiles yet you don't have either selected.

Twowong4words said:
Maybe i dont understand but it looks as if you have 2 APN settings profiles yet you don't have either selected.
Click to expand...
Click to collapse
My phone is somehow locked for Sprint after the September update even if I have an unlocked variant (OPENUS)

Rwin01 said:
My phone is somehow locked for Sprint after the September update even if I have an unlocked variant (OPENUS)
Click to expand...
Click to collapse
https://forum.xda-developers.com/essential-phone/how-to/discussion-brainstorm-sim-unlock-t3724135
https://forum.xda-developers.com/essential-phone/how-to/discussion-invalid-sim-card-options-t3838749
I glanced at these but didn't read the whole threads. Pretty sure they address sprint sim card locking post update. It may be worth reading about to see if yours is a similar situation. Good luck man.

I'm kind of in the same boat, essential phone openus variant with no service. I've tried different things and have been able to get it to work but just for some time before it gets no service again or some odd behavior. I don't get invalid sim or no sim notification, it is a no service notification, apparently it recognizes SIM and accepts it but is not able to find a network, as if it were out of coverage or mobile radio off. SIM card has been tested in another essential phone at same location and works flawlessly.
So far I've found that if I downgrade software to nougat and then update to oreo or pie, and then insert SIM, phone is able to get LTE connection, receive or make calls, it works fine. But then after a couple of hours or even half a day, it gets no service again. Network or factory resetting doesn't do anything, changing network settings neither,then after If phone is restarted with sim in or if sim is inserted while on, it immediately shows voicemail notification but there is no way to retrieve it of course.
Most of the times at network settings it gets and shows the correct apn but it doesn't let to choose network manually, it turns back to automatically and says no networks available. Some times I get a rare relation with wifi connection, if wifi is on and connected it shows carrier name as if ti was connected to network but no calls in or out, as soon as wifi is turned off or disconnects, carrier goes back to No Service.
Maybe someone knowing this has some idea of why phone has this strange behavior which makes it useless as a phone.

rodmat said:
I'm kind of in the same boat, essential phone openus variant with no service. I've tried different things and have been able to get it to work but just for some time before it gets no service again or some odd behavior. I don't get invalid sim or no sim notification, it is a no service notification, apparently it recognizes SIM and accepts it but is not able to find a network, as if it were out of coverage or mobile radio off. SIM card has been tested in another essential phone at same location and works flawlessly.
So far I've found that if I downgrade software to nougat and then update to oreo or pie, and then insert SIM, phone is able to get LTE connection, receive or make calls, it works fine. But then after a couple of hours or even half a day, it gets no service again. Network or factory resetting doesn't do anything, changing network settings neither,then after If phone is restarted with sim in or if sim is inserted while on, it immediately shows voicemail notification but there is no way to retrieve it of course.
Most of the times at network settings it gets and shows the correct apn but it doesn't let to choose network manually, it turns back to automatically and says no networks available. Some times I get a rare relation with wifi connection, if wifi is on and connected it shows carrier name as if ti was connected to network but no calls in or out, as soon as wifi is turned off or disconnects, carrier goes back to No Service.
Maybe someone knowing this has some idea of why phone has this strange behavior which makes it useless as a phone.
Click to expand...
Click to collapse
I think your phone locked for Sprint like mine , call them to unlock it .
mine is unlocked From Sprint now , but i sill need a Sprint Sim to complete the unlock process which i didn't get yet , I don't know where i can get one (I LIVE IN MOROCCO)

I guess it's possible but I really don't think that phone could be locked to sprint. I understand although sprint variant is supposed to be locked, most users are able to use other carrier sim, and only the pie update has shown invalid sim, which is not this case by the way.

rodmat said:
I guess it's possible but I really don't think that phone could be locked to sprint. I understand although sprint variant is supposed to be locked, most users are able to use other carrier sim, and only the pie update has shown invalid sim, which is not this case by the way.
Click to expand...
Click to collapse
mine is not a Sprint variant , and somehow is locked to Sprint , it was previously purchased From Best Buy . but after installing Pie on it , it shows no service , i called Sprint and they said it's locked to them
than i made an unlock request and they unlocked it

ok, so maybe flashing modemst images for openus variant could solve the problem, I don't mind trying if they come available but haven't found them yet.

rodmat said:
ok, so maybe flashing modemst images for openus variant could solve the problem, I don't mind trying if they come available but haven't found them yet.
Click to expand...
Click to collapse
if you found them , let me know , i wanna try them as well

How can i force the OnePlus 6T to an specific network?

Okay, so I am on Verizon and I purchased the OnePlus 6T straight from OnePlus website. I have the 8gb ram and 256gb storage model. I have unlocked the bootloader but haven't installed a custom recovery or rooted yet. Just wanted to unlocked bootloader since it requires a wipe of device storage in case for the future.
Anyways, the phone works amassing, battery life is great, I had a pixel XL before this, screen is fantastic and is plenty fast but I have ran into an issue. The phone was activated on Verizon using Sim 1. Signal is not an issue, always have LTE from Verizon and way better signal than pixel XL ever had.
My issue is I live in a border town with Mexico and I just noticed that when I am close to the border, like within a mile the phone switches to Movistar cell provider. Movistar is a Mexican cell phone provider. Is not that I lost signal because my pixel XL had signal all over there before and the OnePlus 6T is stronger, is just that apparently the Movistar provider has a stronger signal on that area and the phone is choosing to pick up the stronger signal, even if it means going off and switching to roaming.
It doesn't cost me any $$ and speed is wicked fast while roaming but Verizon will only allow 0.5gb of roaming per day which limits the usability of the phone. Anyways, thanks for reading my long post, just wanted to give some context to the question and hopefully find an answer. Like i said, I did search and didn't find anything. If I have to root to install an add-on or an app that lets me pick my signal please advise. Also I know that I still have a strong Verizon signal because I used ltediscovery app to check and it shows the signal strength of whatever many signal phone is picking up.
Thanks in advance for reading and for answers.

One option might be Network Signal Guru in the Play Store (requires root). It's the only app I've found that allows the user to lock the phone to a specific band - which might help with your situation.

phil737 said:
One option might be Network Signal Guru in the Play Store (requires root). It's the only app I've found that allows the user to lock the phone to a specific band - which might help with your situation.
Click to expand...
Click to collapse
Outstanding sir. Thanks for the information. I guess time to root then for me. Been waiting for a stable recovery for OnePlus 6T but I supposed no harm so far using current version of twrp, as far as I have read.

have you tried going to settings, internet, sim, sim1, network provider, disabling the automatic option and selecting your preferred provider manually? this way you will stick to that selection

OnkeIM said:
have you tried going to settings, internet, sim, sim1, network provider, disabling the automatic option and selecting your preferred provider manually? this way you will stick to that selection
Click to expand...
Click to collapse
Either I do not have that option or I couldn't follow the steps.
When I go to settings, wifi & internet, Sim, sim1 then I see what is on the attached screenshot.

it seems you are missing some options
it should look like this: network operator
try to search for operator or network on the main options screen at the search bar on top.
if still no luck than maybe there is something wrong with your sim card or apn settings. you should try to contact OnePlus support than.

OnkeIM said:
it seems you are missing some options
it should look like this: network operator
try to search for operator or network on the main options screen at the search bar on top.
if still no luck than maybe there is something wrong with your sim card or apn settings. you should try to contact OnePlus support than.
Click to expand...
Click to collapse
Mine does have network operator anywhere.
I look through all the settings and nowhere to be found. I am on Verizon network and only sim1 has a card in it.
Sim2 is empty.
I can get to the special settings through *#*#4636#*#* and even there changing different LTE settings keeps reconnecting to roaming network since the tower is like a stone through away.
Any other options would be greatly appreciated. Also the app that was suggested in 2nd post, rooted phone to try it and that option if it works is behind pay part and that app fee is $50/m. A bit steep for me so looking for options still.
Thanks in advance

Couldn't you just disable roaming?

AsuraDas said:
Couldn't you just disable roaming?
Click to expand...
Click to collapse
I could but I only have an option for disabling data roaming, not roaming all together. I tried it in the past and all it did was kept me connected to the roaming network and turned off the data off of the roaming network connection. Meaning I had zero data connectivity.
I wonder if putting a Sim in sim2 slot would open up more settings ?
If anyone is using 6T on Verizon could you please go to wifi & network, sim1 and see if you get any more options than what I posted on previous ss about 3 post ago.
Thanks in advance

rfvreynoso said:
Mine does have network operator anywhere.
I look through all the settings and nowhere to be found. I am on Verizon network and only sim1 has a card in it.
Sim2 is empty.
I can get to the special settings through *#*#4636#*#* and even there changing different LTE settings keeps reconnecting to roaming network since the tower is like a stone through away.
Any other options would be greatly appreciated. Also the app that was suggested in 2nd post, rooted phone to try it and that option if it works is behind pay part and that app fee is $50/m. A bit steep for me so looking for options still.
Thanks in advance
Click to expand...
Click to collapse
do you have a carrier locked device? that might prevent you from doing changes to your sim.

OnkeIM said:
do you have a carrier locked device? that might prevent you from doing changes to your sim.
Click to expand...
Click to collapse
I don't believe this is carrier locked since I bought straight from OnePlus website. Hell, I was even charge a currency conversion fee by my credit card cause the purchased was in foreign currency.

rfvreynoso said:
I don't believe this is carrier locked since I bought straight from OnePlus website. Hell, I was even charge a currency conversion fee by my credit card cause the purchased was in foreign currency.
Click to expand...
Click to collapse
you should try another sim (family or friends) and check if the missing option appears. maybe try your sim in another phone too.
lastly you could try a full factory reset (deletes all data)
at the end if it still does not work you really should call OnePlus for help.
also I found this app here: https://play.google.com/store/apps/details?id=com.pomo.android.networkoperators
open it and select "available networks"
that should open the missing menu to toggle operator selection...