[Help]Firmware Issues - Galaxy Grand 2 Q&A, Help & Troubleshooting

Hi,I'm new here and i have a problem my phone is showing the "Firmware upgrade encountered an issue.Please select recovery mode in kies and try again.".I don't know how to fix this:crying:.
my phones status in odin mode isroduct name:SM-G7102
Current binary:Custom
System status:Custom
i was running the Indian NG7 4.4.2 rom.i cant flash the G4 rom because it will only show an error.i think i need to flash a G7 rom instead of G4 am i right or wrong?and if someone can reply i will be very grateful.

If you already had CWM installed earlier, flash it again using odin. Once done you will be able to turn on your phone with whatever version of rom u have installed already.

thank you for replying but everything is all wiped EVERYTHING Boot,system,etc i was running the stock android 4.4.2 it was only rooted i can flash cwm through odin after that waht can i do?

xXRichardxX said:
Hi,I'm new here and i have a problem my phone is showing the "Firmware upgrade encountered an issue.Please select recovery mode in kies and try again.".I don't know how to fix this:crying:.
my phones status in odin mode isroduct name:SM-G7102
Current binary:Custom
System status:Custom
i was running the Indian NG7 4.4.2 rom.i cant flash the G4 rom because it will only show an error.i think i need to flash a G7 rom instead of G4 am i right or wrong?and if someone can reply i will be very grateful.
Click to expand...
Click to collapse
heyy bro same problem here...although i flashed the stock recovery and binary went back to Official but status was custom... tried a lot to flash the G4 firmware but couldn't.... hence i gave it to service centre..wont get warranty.. they said if they succeed by updating the software then it will be $3.27 else they will unroot which may cost $12.26.....
i just want my phone back to life:crying:

Yeah we have the same problem so did you manage to fix it? I think to fix it via odin we need the official NG7 rom from samsung but they haven't released it in sammobile or at samsung updates

post some screen shot
say ur problem in briefly.. how u get this problem?

NG7 release. ......hurry
Sent from my SM-G7102 using XDA Premium 4 mobile app

xXRichardxX said:
thank you for replying but everything is all wiped EVERYTHING Boot,system,etc i was running the stock android 4.4.2 it was only rooted i can flash cwm through odin after that waht can i do?
Click to expand...
Click to collapse
Initialize your grand 2 firmware using kies. It will install the latest firmware but you will lose root. [emoji4]

Related

[Q] Unable to Unroot i9500

I am sorry if this has been asked here earlier.
The only s4 available in my country is the 9500.
I rooted the phone after i bought solely for the reason that I can delete the bloatware.
I happened to com across this MOD which makes the statusbar transparent.
Once I did that, the phone started acting funny.
I want to start over with the official stock rom.
I tried doing that by installing the official stock firmware using ODIN 3.07. Then wiped data and cache from the recovery.
It still boots with the transparent statusbar. Feels like the system files are unchanged.
Anyway I can get a fresh offcial stock rom on the device ?
Any help is of great help.
Ayush
ayush12345 said:
I am sorry if this has been asked here earlier.
The only s4 available in my country is the 9500.
I rooted the phone after i bought solely for the reason that I can delete the bloatware.
I happened to com across this MOD which makes the statusbar transparent.
Once I did that, the phone started acting funny.
I want to start over with the official stock rom.
I tried doing that by installing the official stock firmware using ODIN 3.07. Then wiped data and cache from the recovery.
It still boots with the transparent statusbar. Feels like the system files are unchanged.
Anyway I can get a fresh offcial stock rom on the device ?
Any help is of great help.
Ayush
Click to expand...
Click to collapse
Hi,
Look HERE
I think you need to factory reset as well.
So, back up your stuff first.
I used the same tutorial to flash my phone with an official firmware. The only thing I changed was the firmware file because theres a newer version available.. the latest stock firmware was downloaded at sammobile..
please help. Is it necessary to reset the binary to 0 using triangle away for the firmware to install properly ??
ayush12345 said:
I used the same tutorial to flash my phone with an official firmware. The only thing I changed was the firmware file because theres a newer version available.. the latest stock firmware was downloaded at sammobile..
please help. Is it necessary to reset the binary to 0 using triangle away for the firmware to install properly ??
Click to expand...
Click to collapse
Hi,
I am sorry ,but there is no version of Triangle Away that works with the i9500 at the moment.

[Q] updating problem GT-I9500

hey guyz my gf is using s4 from past year now, and it is still on android 4.2.2 (screen shot attached for details)
:crying:
shes having problem of updating it to next versions of androids 4.3.x, 4.4.x
when we try to update from samsung update (setting-->about-->software updates) it shows up to date
when we try to install via kies it shows latest firmware installed.
what should we do now ,thanks in advance.
Itsakash said:
hey guyz my gf is using s4 from past year now, and it is still on android 4.2.2 (screen shot attached for details)
:crying:
shes having problem of updating it to next versions of androids 4.3.x, 4.4.x
when we try to update from samsung update (setting-->about-->software updates) it shows up to date
when we try to install via kies it shows latest firmware installed.
what should we do now ,thanks in advance.
Click to expand...
Click to collapse
You have some options:
1. Flash a custom firmware through custom recovery.
2. Download the latest firmware and flash it through ODIN. For know what firmware is the best for you, conect it to Kies and tell me the 3 letters close to ur CSC
Joku1981 said:
You have some options:
1. Flash a custom firmware through custom recovery.
2. Download the latest firmware and flash it through ODIN. For know what firmware is the best for you, conect it to Kies and tell me the 3 letters close to ur CSC
Click to expand...
Click to collapse
Thanks for quick reply.
I already attached image showing csc characters.( MJ5(INU))
Does flashing firmware through odin void warrenty?
there is no way to get official update via software update or kies?
its just the update didt arrived for your country and there is 2 solutions :
1- wait till the update arrive
2- download & falsh the Update VIA Odin
if you flash it with odin nothing wrong will happen i just recommend you to backup everything :good:
RubbaBand said:
its just the update didt arrived for your country and there is 2 solutions :
1- wait till the update arrive
2- download & falsh the Update VIA Odin
if you flash it with odin nothing wrong will happen i just recommend you to backup everything :good:
Click to expand...
Click to collapse
one question, can i flash android 4.4.2 firmware over 4.2.2 via odin directly?
Itsakash said:
one question, can i flash android 4.4.2 firmware over 4.2.2 via odin directly?
Click to expand...
Click to collapse
you need to flash 4.3 then 4.4.2 Because of the bootloader
RubbaBand said:
you need to flash 4.3 then 4.4.2 Because of the bootloader
Click to expand...
Click to collapse
ok,so do i need to flash all updates that are passed over 4.2.2 up untill now to get the latest 4.4.2 or any one 4.3 firmware will work, and then 4.4.2 firmware ?
Where can i download all these firmwares?
Download 4.3 Here
You Want to download 4.4.2 you will need to signup to www.sammobile.com
then enter firmware section then search for your device in search bar "GT-I9500" then choose country and download
PS: if you dont know how to flash VIA Odin Search XDA or Google it

[Q] odin flash failed.please help

i was on rooted stock rom and was flashing latest stock rom from NE6(Hnogkong).but flashing failed twice at stage "invalid ext4 image". i am still able to go to download mode. please help what to do?
one more thing on dwonload mode screen there is line second to bottom "WRITE PROCTECTION: ENABLED" is this causing the problem.
please help urgently
as download mode is working ,can i flash cwm recovery via odin and restore old backup.
mukeshg121 said:
i was on rooted stock rom and was flashing latest stock rom from NE6(Hnogkong).but flashing failed twice at stage "invalid ext4 image". i am still able to go to download mode. please help what to do?
one more thing on dwonload mode screen there is line second to bottom "WRITE PROCTECTION: ENABLED" is this causing the problem.
please help urgently
Click to expand...
Click to collapse
I think your not flashing proper rom for your phone
Sent from Galaxy Note 3 SM-N9005
thahim said:
I think your not flashing proper rom for your phone
Sent from Galaxy Note 3 SM-N9005
Click to expand...
Click to collapse
i was on NB4(XEF) before flashing this hongkong base stock rom. please hlep what to do now?
mukeshg121 said:
i was on NB4(XEF) before flashing this hongkong base stock rom. please hlep what to do now?
Click to expand...
Click to collapse
I dont know much about this stuff sorry. But seems like ur version isnt compatible.
Sent from Galaxy Note 3 SM-N9005
Hong Kong ROMs are for 16 GB devices, your phone might be 32GB.
If that is so, download another region ROM and flash that one.
mukeshg121 said:
i was on rooted stock rom and was flashing latest stock rom from NE6(Hnogkong).but flashing failed twice at stage "invalid ext4 image". i am still able to go to download mode. please help what to do?
one more thing on dwonload mode screen there is line second to bottom "WRITE PROCTECTION: ENABLED" is this causing the problem.
please help urgently
as download mode is working ,can i flash cwm recovery via odin and restore old backup.
Click to expand...
Click to collapse
Don't flash Hongkong ROM If u have International 32 GB SM-N 9005,Try to flash
http://www.sammobile.com/firmwares/3/?download=30223
Someguyfromhell said:
Hong Kong ROMs are for 16 GB devices, your phone might be 32GB.
If that is so, download another region ROM and flash that one.
Click to expand...
Click to collapse
thanks for reply. yes i have international 32 gb phone.my original stocke rom was NB4 of france region.should i download the same or currentl version ND3.do i simply flash other rom directly or need any pit file also.i read some where i have only one chance of flashing if that also fails then my phone will be bricked.please guide
p.s. i just flashed ND3 of france region successfully.thanks to all for prompt response.

[Q] Problem with the Kit Kat 4.4.4 updating

Hi !
Pls help with S3 neo 4.4.4.
I try few roms from Samsung but no success
first time I download with OTA update but when phone is get update ... I get odin screen with DOWNLOADING... with the message " could not do normal boot"
then I put back 4.3 with odin official update and the pone is working...
then I try few roms 4.4.4. official (India Kazakhstan Hon Kong) but no success always the same (odin) screen after update.
What I do wrong ?
now running 4.3 :crying:
GT-I9300I
s3ve3gub
I9300IUBUAND1
MSM8228
I have the same problem
I have the same problem. my phone is identical to yours April 2014 I9300IUBUAND1 I9300IUUBAND1 I9300IUBUAND1 4.3 Product Code: TTT--- I hope someone has a solution for our problem
Pls need solution or tip how to update my GT-I9300I Neo+ to Kitkat 4.4.4 ......
Here is my problem...I rooted my s3 neo gti9300i using towelroot and it worked ...I also didn't flash any custom recovery.. I bought my phone in june...its my first android phone...but nw I can't update as my device status is "MODIFIED"...I installed xposed and changed my device status to "OFFICIAL" using wanam xposed...I got the latest update 4.4.4...I downloaded but when it booted its self and started installing an "ERROR"...so I removed xposed and unrooted my phone using supersu...then again tryied nw ..not possible to get update server say that my system is modified...what to do nw...pls help...its my 1st phone..?
I believe it is in need of repartition. Some partition from the Rom you're trying to install exceeds current partition size.
So either find the correct update for your region (which I strongly advise) Either try it by ticking repartition( do it your own risk) which is not advisable as you might end up bricking the phone.
You need a pit file for repartition.
mariosraptor said:
I believe it is in need of repartition. Some partition from the Rom you're trying to install exceeds current partition size.
So either find the correct update for your region (which I strongly advise) Either try it by ticking repartition( do it your own risk) which is not advisable as you might end up bricking the phone.
You need a pit file for repartition.
Click to expand...
Click to collapse
whether they can pit file for Europe and rom for Kazakhstan because I found the pit to Europe. my phone is I9300IUBUAND1 I9300IUUBAND1 I9300IUBUAND1 4.3 Product Code: TTT Trinidad and Tobago.
Any solution for mine...
My phone is also S3 Neo + but is plus version with 1.4 CPU ... it is the first version for china jan 2014 .... all updates 4.3 is OK for him from Samsung firmwares .... but i cant update for 4.4 .... i always after any update get the android screen and after that Odin screen with downloading and message with cant do normal boot .... and cant go to recovery only flash back with 4.3....
Its my phone soft bricked ? I try also wit pit file and firmware flash but nothing.... the same situation ....
Pls help
nattila said:
My phone is also S3 Neo + but is plus version with 1.4 CPU ... it is the first version for china jan 2014 .... all updates 4.3 is OK for him from Samsung firmwares .... but i cant update for 4.4 .... i always after any update get the android screen and after that Odin screen with downloading and message with cant do normal boot .... and cant go to recovery only flash back with 4.3....
Its my phone soft bricked ? I try also wit pit file and firmware flash but nothing.... the same situation ....
Pls help
Click to expand...
Click to collapse
The best solution for you is to initialize your phone using Kies 3... However, this requires a running phone, not a bootlooping one... Use a firmware that works with you first!
Install it, connect your phone and do the initialization from the firmware menu... This should install the latest available firmware to your device while cleaning up the whole mess....
Good luck
moro89 said:
The best solution for you is to initialize your phone using Kies 3... However, this requires a running phone, not a bootlooping one... Use a firmware that works with you first!
Install it, connect your phone and do the initialization from the firmware menu... This should install the latest available firmware to your device while cleaning up the whole mess....
Good luck
Click to expand...
Click to collapse
The fanny thing is that .... I do have a functional phone with official Samsung firmware but its 4.3 .... I flashed almost every 4.3 on him all is working .... also try to root ..... flash recovery .... its all OK on 4.3
But when I come to 4.4.4 official firmware .... its refuse to boot ....
I try OTA update .... try KIES ... ODIN .....
always the same scenario .... after flash phone restarted ... I get the first screen with Samsung logo ... after its boot to odin with red message cant do normal boot... and don't let me to recovery (volume up+home) only to download (volume down+home)
Its weird
nattila said:
The fanny thing is that .... I do have a functional phone with official Samsung firmware but its 4.3 .... I flashed almost every 4.3 on him all is working .... also try to root ..... flash recovery .... its all OK on 4.3
But when I come to 4.4.4 official firmware .... its refuse to boot ....
I try OTA update .... try KIES ... ODIN .....
always the same scenario .... after flash phone restarted ... I get the first screen with Samsung logo ... after its boot to odin with red message cant do normal boot... and don't let me to recovery (volume up+home) only to download (volume down+home)
Its weird
Click to expand...
Click to collapse
Send it to Samsung... They definitely know how to put Kitkat on your device!
Are u sure you are downloading right firmware for your device since there are few variants around here, and mayb kitkat is not released for your variant ...
As i can see on samsung update page there is only one 4.4.4 for your device variant (s3ve3gUB)
http://samsung-updates.com/device/?id=GT-I9300I
It is : I9300IUBUBNJ1 ,so try flashing that one
Rox said:
Are u sure you are downloading right firmware for your device since there are few variants around here, and mayb kitkat is not released for your variant ...
As i can see on samsung update page there is only one 4.4.4 for your device variant (s3ve3gUB)
http://samsung-updates.com/device/?id=GT-I9300I
It is : I9300IUBUBNJ1 ,so try flashing that one
Click to expand...
Click to collapse
Do you mean.... this one???
http://www.sammobile.com/firmwares/download/37860/I9300IUBUBNJ1_I9300IUUBBNJ1_TTT.zip/
I try few times to flash I9300IUBUBNJ1 thru Odin .... OTA ... KIES .... no success ..... I have a weird phone ....
thanks for a tips
And yes ,,,,,,,my phone is UB variant .... maybe Samsung is not released firmware for my phone .....
I just look under hub
MODEL: GT-I9300I UD
SSN: I9300IGSMH
FCC: A3LGTI9300I
Still no luck with update to 4.4 ... ......
moro89 said:
The best solution for you is to initialize your phone using Kies 3... However, this requires a running phone, not a bootlooping one... Use a firmware that works with you first!
Install it, connect your phone and do the initialization from the firmware menu... This should install the latest available firmware to your device while cleaning up the whole mess....
Good luck
Click to expand...
Click to collapse
i cant install a firmware because , look at the photo , i tried 3 different Firmwares help !!!!!
nattila said:
I just look under hub
MODEL: GT-I9300I UD
SSN: I9300IGSMH
FCC: A3LGTI9300I
Click to expand...
Click to collapse
I am working on the same exact phone and I have having a hard time finding the right firmware for this phone.
It is stuck on recovery. I get a could not do normal boot and back to recovery. So I was planning on flashing a stock rom to get it out of recovery. Every how to page talks about going into setting to find your firmware version. This makes it hard when you cannot get into phone settings.
If you ever find the right Rom for this type of phone Please reply. Every rom site I have visited does not have the correct one.
This is most probably a hardware issue. Something on the main board got fried or some other glitch took place in a hardware component. Send it to Samsung for a repair or better buy a new phone.
---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------
Another idea is to use Smart Switch. You don't need a running phone this time. Just choose the firmware initialization option and enter your device model and serial number, and you're good to go. If this didn't work, send it to Samsung or give it a goodbye kiss.

Dead Phone :/

I have samsung Galaxy S4 ( I9500 )
i have installed cm-12.1-20160918-NIGHTLY-i9500.zip With philz_touch_6.48.4-i9500 and it worked Well but there was a problem i call I can't here or the other here me unless open speaker and close it again it works well .. then i got OTA update i started to download it with CMUpdater and download speed wasn't well i canceled the download and Downloaded ( cm-12.1-20161002-NIGHTLY-i9500.zip ) manually and Flash it with the same Recovery after this flash process my phone started normally but when i Lock the screen and try to wake it up again it won't wake up but the device still working :/ .. and other problem is Back, menu Keys didn't work any more After this flash .. and Recovery Won't Boot :/ tried to change ( CWM - Phliz ) it and nothing happen .. TWRP is the only recovery Work But other problem still .. and i flash Stock Rom With ODIN and Problems Still i flash Kit kat and Lolipop .. nothing help :"3 ..
any help ??
ahmed44251 said:
I have samsung Galaxy S4 ( I9500 )
i have installed cm-12.1-20160918-NIGHTLY-i9500.zip With philz_touch_6.48.4-i9500 and it worked Well but there was a problem i call I can't here or the other here me unless open speaker and close it again it works well .. then i got OTA update i started to download it with CMUpdater and download speed wasn't well i canceled the download and Downloaded ( cm-12.1-20161002-NIGHTLY-i9500.zip ) manually and Flash it with the same Recovery after this flash process my phone started normally but when i Lock the screen and try to wake it up again it won't wake up but the device still working :/ .. and other problem is Back, menu Keys didn't work any more After this flash .. and Recovery Won't Boot :/ tried to change ( CWM - Phliz ) it and nothing happen .. TWRP is the only recovery Work But other problem still .. and i flash Stock Rom With ODIN and Problems Still i flash Kit kat and Lolipop .. nothing help :"3 ..
any help ??
Click to expand...
Click to collapse
Get the i9500 lollipop firmware from the sammobile and flash it via odin. Please get the firmware which is the same or newer then your bootloader.
sway8966 said:
Get the i9500 lollipop firmware from the sammobile and flash it via odin. Please get the firmware which is the same or newer then your bootloader.
Click to expand...
Click to collapse
i flashed it several times before and worked well .. but now i don't know what's happening
sway8966 said:
Get the i9500 lollipop firmware from the sammobile and flash it via odin. Please get the firmware which is the same or newer then your bootloader.
Click to expand...
Click to collapse
tell me how to know My Device Bootloader
ahmed44251 said:
tell me how to know My Device Bootloader
Click to expand...
Click to collapse
Just install phone info app from play store
Arpit Aggarwal said:
Just install phone info app from play store
Click to expand...
Click to collapse
it said the same bootloader in version i flash .. can i know the original or some thing like this ?
ahmed44251 said:
it said the same bootloader in version i flash .. can i know the original or some thing like this ?
Click to expand...
Click to collapse
When I was in kitkat I did not check the bootloader version and flashed older version which tripped the knox counter. That was why I I asked you to check the bootloader .
If you flashed the correct firmware via odin, believe that the firmware download has no problem, and flashing odin did not give any errors and yet you still have some problem, then your problem likely to be a hardware failure rather than software.
check the checksum of the downloaded firmware, flashing from different usb port or different computer, flashing with different version of odin, etc.. are the tries you can do.
sway8966 said:
When I was in kitkat I did not check the bootloader version and flashed older version which tripped the knox counter. That was why I I asked you to check the bootloader .
If you flashed the correct firmware via odin, believe that the firmware download has no problem, and flashing odin did not give any errors and yet you still have some problem, then your problem likely to be a hardware failure rather than software.
check the checksum of the downloaded firmware, flashing from different usb port or different computer, flashing with different version of odin, etc.. are the tries you can do.
Click to expand...
Click to collapse
i'll try
i downloaded Jelly bean, Kitkat and i'll flash each
Nothing Worked it still same things
ahmed44251 said:
i'll try
i downloaded Jelly bean, Kitkat and i'll flash each
Click to expand...
Click to collapse
Could you tell me your bootloader version of your phone and also give me the link of the lollipop firmware that you downloaded from the sammobile.
if it is possible could you tell me what message you have when you flash that lollipop firmware via odin.
If your phone is on lollipop, flashing kit-kat or jelly beam wont help and it could harm your phone.
sway8966 said:
Could you tell me your bootloader version of your phone and also give me the link of the lollipop firmware that you downloaded from the sammobile.
if it is possible could you tell me what message you have when you flash that lollipop firmware via odin.
If your phone is on lollipop, flashing kit-kat or jelly beam wont help and it could harm your phone.
Click to expand...
Click to collapse
bootloader Version : I9500XXUHPH3
Frimware link : http://www.sammobile.com/firmwares/download/93065/I9500XXUHPH3_I9500SERHPH1_SER/
Odin didn't Gave me any Error Messages .. it work Like charm
Kitkat Solve Original Recovery Problem .. and two other problems still ...but lollipop all 3 still
Could 4Files Firmware Help ??
ahmed44251 said:
bootloader Version : I9500XXUHPH3
Frimware link : http://www.sammobile.com/firmwares/download/93065/I9500XXUHPH3_I9500SERHPH1_SER/
Odin didn't Gave me any Error Messages .. it work Like charm
Kitkat Solve Original Recovery Problem .. and two other problems still ...but lollipop all 3 still
Click to expand...
Click to collapse
Well ph1/ph3 is the latest firmware for i9500 . It was released a week ago. It is for Russia. I am using the firmware released in 2015. Try to download it again and flash it.
4 files Frimware and I9500XXUHPH3 Didn't help :/
this maybe Hardware problem (board .. )

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