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The past week I got 3 restarts on my note. First was at home with USB cable to PC to charge it, nothing else, locked screen, don't remember if there was a running app. The other 2 times where on the road, I was listening music on stock music player. The only app I am thinking it could have something to do with this is top deals, even not 100% sure need to confirm got rid of it now let me check it. Anyone else noticed anything similar???
Sent from my GT-N7000 using XDA App
Same here
Sent from my GT-N7000 using XDA App
It happened to me few days back. It did not restart but I found it was off. Battery was around 50% and it was on third day after restart. I think it could be remote desktop app called 2X - Note particularly gets slow after runing 2X couple of times. I am on 2nd day without running 2X and I wish to confirm if this app is playing something wrong (btw I didn't have problem with 2X on S2).
Yup. It does happen to many people. "Sleep of death" happened to me several times on stock speeds/voltages. Restarts on my phone seem to be more OC/UV related.
I got mine about a week now and have had several restarts. It was way worse before I ran the update though... Now it "only" reboots 0-3 times a day
I don't dare to root it before I know it software related, but it seems like that since it got better with the official update...
I have restored it to factory defaults etc and nothing helps. I experienced this with NO extra apps installed and with the 4 apps I installed it's not worse. (Don't wanna personalize it before I root OR send it back and hope for replacement.)
Third day and it restarted. It however did not reset System Uptime.
Sent from GNote.
Never had a random restart or sleep of death, in fact I can only recall 1 FC and I've had the phone for 2 weeks now
straxusii said:
Never had a random restart or sleep of death, in fact I can only recall 1 FC and I've had the phone for 2 weeks now
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Lucky you!
Well what I wonder is if I root it is it possible that a custom ROM will fix my problems?
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
orate.cl said:
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
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I would suggest you try flashing the nexus 10 factory restore image and see if that fixes things. If it's still randomly rebooting I'd send it in for a replacement.
Sent from my SCH-I535 using xda premium
I'm getting the same, please keep us updated because I'm hoping it's a software issue...
Got some of these too. One of these was really freaking, I had to force a reboot. I definitely think it's software
Sent from my Nexus 10 using xda app-developers app
You can see the reboots I'm getting on here... http://imgur.com/704mp.png
i have also problems. Sometimes when i usw Chrome, the Browser don't react and then the screen goes black and i have to push the button on top for five seconds to reboot my nexus. Had this problem three times. I,m hoping for a fix...
Happened to me twice already! Wtf
Sent from my Nexus 10 using Tapatalk 2
Guys, I think found a pattern: Each time I get a reboot seems to be related to the wifi connection, like if the wifi freezes the tablet. Pay atention to the wifi settings when you get reboot / restart the tablet it's like searching the wifi connection like crazy, but, if you reboot normally the wifi it's already connected. Seems like a clue to me.
I played like 4 hours yesterday Chaos Rings. Seems like a really advanced game to me, so the stressing test is passed. It's not related to stress IMHO.
I've been getting random reboots too. Took several attempts to get all the way through setup right after taking it out of the box. At first I thought maybe I just hadn't given it enough time to acclimate to ambient temperature or something, but problem has persisted even after flashing the factory image via fastboot. Haven't noticed a correlation with wifi, but does seem to happen mostly when idle. Have also had a couple freezes and shutdowns, too.
Guess I'll be calling Google this morning... Argh.
Sent from my SGH-I777 using XDA Premium HD app
I actually haven't had any reboots yet. I haven't stressed it with any games, but installed my normal apps and used it for web browsing/xda for a couple hours and no problems for me (yet...fingers crossed)
Called Google, and after being on hold for almost 1/2 hour (I'd imagine they're pretty swamped) explained the issue as well as what I've already done to try to resolve it (factory reset, fastboot recovery image flash) and they started the replacement process without any additional questions.
Just my luck, the first time in ages that I buy a device the day it comes out, I end up with a dud... Hopefully I get the replacement quickly!
I'm really nervous at this point. Mine is perfect aside from a piece of dust in the screen. Google is sending me a new one, but now I am afraid I will get one with more issues.
no more reboots here. But i think it's a software problem.
I have had two unexpected reboots. One was about halfway through ep. 1 of Planet Earth. I don't recall what I had running the other time.
I'm still running stock 4.2, unrooted.
Somebody postes useful info.
http://forum.xda-developers.com/showthread.php?t=1998496&page=2
Mine rebooted then rebooted three times in a row before even getting in the desktop.
+1 Reboots
3 reboots in the past hour! Location svcs disabled.
Sometimes under load (gaming), other times just random.
Today I picked up my phone up to send a text and it was no longer powered up. It had randomly shut down.
When I switched it on again I noticed it has lost its battery stats so looks like they were reset or lost. There were no user apps installed on the phone either.
Have you had a similar experience?
You could try to reset it or take it back. Could be defective!!!
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
I actually had it reboot in my pocket yesterday on the first day i had it but I already installed a custom ROM so no testing it out now.
RoyJ said:
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
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It was only room temperature. Here in England at 18cc so not too hot, but good point.
I read about the same thing happening with a N5 and it turned out to be a defective mother board.
Guess I should return today then... Bummer
If you just got it, might want to see if it happens again. I had one random reboot the first day and its been fine since.
My phone has started doing the same thing. Twice in 3 hours.
Same here...... 3 times reboot..... And now 2 times shutdowns.
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
I had my phone shut off yesterday and wouldn't boot until I plugged it in (it was at 80% battery). I then noticed that once it booted, it had deleted all of my paired Bluetooth devices.
Sent from my Nexus 6P using Tapatalk
murphyjasonc said:
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
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Was just having the same problem but it was happening every 30 seconds to a few minutes. Deactivated greenify's device admin ability and now it's gone. Hopefully it stays that way, though if it comes to uninstalling it, that's fine since there don't seem to be as many background apps running on the 6P compared to my verizon LG G4.
Nevermind had to uninstall it.
Shut down, and a little warm
My nexus 6p shut down nearly every day, I just picked it up and it was shut down, I looked under battery and I could see it has been shut down for hours.. hope somebody knows anything about this problem.. I don't think a hard reset will help, because when I got the phone I installed all the update to Android 6.01 (MMB29M) and then I did a hard reset to make sure the phone was as good as it could be..
But maybe I'll try one more hard reset, just to be 110% sure
..
Lars
Danmark.
I'm having this problem too. It happens a couple times a day, and I think it always happens right after I pull it out of my pocket and try to unlock it. I'll feel the vibration from the Nexus Imprint fingerprint sensor, but then the screen doesn't turn on. So I try the power button, and nothing happens because the device is suddenly off. So then I hold down the power button to turn it on, and it boots normally.
Someone mentioned this happening with stock software, which makes me think it's a hardware problem, so we'll need replacement devices. However, I do have Xposed and GravityBox installed, so I need to rule those out first by removing them for a while.
I've had the phone for two weeks now and so far this happened twice.
The only two things that come to mind:
- enabling SRGB in the dev settings
- using a bluetooth headset
Has anybody pinpointed whether this is a HW or SW issue!?
How common is this ... I've seen ppl complaining in this thread and in Reddit also on random reboots as well
Thx
Still happening...
I am having the same issue. Did the reset to factory with no help. Phone was not hot, was sitting on my desk with 81% charged battery. This is the 3rd or 4th time in a week it just shuts itself off for no reason. Has anyone found anything??
I'm having this problem too, now on DVP 3 it's even worse. But I notice today that alarm clock works, but the screen won't. So I think is a SW related, the screen won't wake up, and after a while if you press the buttons the phone reboots. Anyone have e ideas how to fix this?
Enviado de meu Nexus 6P usando Tapatalk
facing this problem since may security update, on purenexus , dirty unicorn and rr rom. dont know if it hw or sw or simply power button getting pressed accidently.
I think I need to reopen this post, coz' I've been facing thif problems for so many times this week so I google around and come to this post.
Has anyone come to a workaround or point out if it is software or hardware related yet...? If it's hardware then I think I'm gonna go for a replacement then!!!
If you haven't done so already, go vote in the "early shutdown" poll
This is bizarre. Had my Note 4 for years, never an issue. I keep it slim and trim, running around the clock! Never an issue since the day I bought it. I'm usually the one who used to post here, helping others with my replies and reviews, but now stuck with my own problem.
Yesterday, had regular updates of YouTube, Google, Google Chrome, Whatsapp, SwiftKey, and My Verizon, and since that update every minute to minute and a half phone freezes for 10 seconds and then resumes. I'm puzzled. Nothing new was installed in weeks. The same behavior is in airplane mode with all radios disabled, so doesn't matter if data is on or off, wifi is on or off, etc. I rebooted the phone multiple times, removed the battery, put it back in, removed uSD card and rebooted with out a card - still the same.
Literally, I start the Stopwatch, and can monitor it freezes after running between a minute or minute and a half, freezes for 10 seconds, and then resumes with a stopwatch count. Very consistent.
Anybody else experienced anything similar or know the cause/solution? I know, the phone is old, but it happened out of the blue under conditions described above, and I'm totally puzzled
eMMC failure!
Turns out, it's Google app update. The one they rolled out 2 days ago messes Note 4. Someone pointed out this to me, I uninstall it completely, turned off autoupdates and problem is gone.
How wonderful! [emoji108] So enjoy until the eMMC failure will kill your device. [emoji6]
macmobile said:
How wonderful! [emoji108] So enjoy until the eMMC failure will kill your device. [emoji6]
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My Note4 has problems something like that but its fine now.
why do you think its Symptoms of eMMC?
Freeze and reboot that's how it all starts...
uninstalled update on my note 4 all symptoms are gone!! Thank you.
vectron said:
Turns out, it's Google app update. The one they rolled out 2 days ago messes Note 4. Someone pointed out this to me, I uninstall it completely, turned off autoupdates and problem is gone.
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Thanks a lot!!! it has worked for me as well
vectron said:
Turns out, it's Google app update. The one they rolled out 2 days ago messes Note 4. Someone pointed out this to me, I uninstall it completely, turned off autoupdates and problem is gone.
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I have the same problem.
Can you explain how to uninstall the update?
Is this a Marshmallow update or something else?
Anyone here had experienced random reboots? It constantly happening to me different days, with no reason. I do not know what could be wrong.
mejonoobpoako said:
Anyone here had experienced random reboots? It constantly happening to me different days, with no reason. I do not know what could be wrong.
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Using this device for 3 weeks and I've been experiencing this since last week. It hasn't happened during the day yet but at night it does. When I wake up my phone is either at the 'unlock sim card' screen when it's connected to my charger or just off and I have to boot it up. The latter is very annoying as my alarm doesnt work then.
I fear it's a hardware (battery or mobo) issue but hope it's a software one as it's happening only during the night so far. I'm in the process of unlocking my bootloader as of an hour ago and hope a clean install / flashing an older version of miui or flashing miui.eu may fix this.
I have low hopes for Banggood customer service where I ordered the phone...
Edit: please do chime in if others have experienced this or have advice on troubleshooting like logging the crashes or smth, I'm a big noob in this regard.
It happens to me randomly. No specific time of the day, but not always, its been getting frequent though. Before its like every 2 to 3 weeks, now i'am having it every week. There are also times that the phone becomes hot, not very but noticeably hot, then it freezes so I have to force reboot it. If someone out there knows whats going on please enlighten us.
mejonoobpoako said:
It happens to me randomly. No specific time of the day, but not always, its been getting frequent though. Before its like every 2 to 3 weeks, now i'am having it every week. There are also times that the phone becomes hot, not very but noticeably hot, then it freezes so I have to force reboot it. If someone out there knows whats going on please enlighten us.
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Okay it seems I was pretty dumb and had the auto-schedule turned on under Security -> battery -> settings -> schedule on/off. Had it set at turn on at 00:00 and off at 07:15. However, I thought this settings was to turn on and off the battery saver mode lol. I turned the whole thing off and hope I won't find my phone rebooting at night now.
Did you find a solution? It has been happening to me too. When I am playing a game, or doing skype calls, or just randomly, It happened a few times also when I tried to use google photos, it is more and more often.
aguskun said:
Did you find a solution? It has been happening to me too. When I am playing a game, or doing skype calls, or just randomly, It happened a few times also when I tried to use google photos, it is more and more often.
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Yeah, see my comment above. For me I actually accidentally set it up to reboot. Random reboots often point to a faulty battery, possibly loose connectors.