[Q] Soft-Bricked Refurbished Stock Nexus 7 - Nexus 7 Q&A, Help & Troubleshooting

I recently bought a refurbished 2012 Nexus 7 on 4.2. The only things that I have done on the phone are entering my Google account details and downloading a single app (papyrus). I then clicked to install the automatically downloaded software update (it downloaded 4.3), and after restarting the tablet was stuck on the Nexus X boot animation forever. Factory reset/cache wipes do not help.
I found drivers for the phone to be recognized while showing the X, and I found drivers for the phone to be recognized after selecting the a "apply update from ADB" option from stock recovery. However Windows does not recognize the phone at all in recovery mode before selecting that option. Nothing changes in the device manager when plugged/unplugged. Windows doesn't attempt to install anything. It's as if I unplugged the cord once it enters recovery from the bootloader. I assume USB debugging is off, because it would be at the default setting. I tried using the Flash Stock + Unroot option in the Nexus Root Toolkit with the Soft-Bricked/Bootloop setting in, but that fails in both normal recovery (with the device unnoticed) and sideload mode. I'm guessing that debugging needs to be on for this?
Does anyone have any suggestions for other things to try? I have no way of knowing what the original owner may or may not have done, and this was the first time that I restarted the device, so I have no way to know if the problem was caused by the OTA or not.
EDIT: It looks like I made the situation worse. I attempted running the Flash Stock + Unroot option from the bootloader. I am not sure what happened, but now the device starts at the Google page with green start in an arrow. I have the bootloader options, and start and recovery options give me a "booting failed" message in the top left and just stay on the google page. Restarting the bootloader gives me the normal bootloader android image and the options have the same effects.

For anyone who runs into this problem, I seem to have at least temporarily solved it.
I followed the advice here to manually flash the factory image. I am now back to where I was when I bought the phone, and I will immediately enable debugging and test it's ability to restart, connect in recovery mode, etc now.
EDIT: It can restart normally (with the unlocked logo), but it is still completely unrecognized in recovery unless I choose the sideload option like before. Should I return the tablet?

wioneo said:
For anyone who runs into this problem, I seem to have at least temporarily solved it.
I followed the advice here to manually flash the factory image. I am now back to where I was when I bought the phone, and I will immediately enable debugging and test it's ability to restart, connect in recovery mode, etc now.
EDIT: It can restart normally (with the unlocked logo), but it is still completely unrecognized in recovery unless I choose the sideload option like before. Should I return the tablet?
Click to expand...
Click to collapse
still have a problem?

Wrong drivers, try other USB ports. Had that happen with another tablet. Only recognized in adb side load with galaxy nexus driver loading, possibly from universal adb drivers... Switched to a port on the other side and correct drivers finally worked.
Sent from my Le Pan TC1020 using Tapatalk

norwoodesteel said:
still have a problem?
Click to expand...
Click to collapse
As far as I know, no. I was never able to get the device is to be detected by my computer while in stock recovery mode, however it was detected after I flashed ClockworkMod Recovery. So I still have no idea what was causing that problem, but it is no longer relevant.

Related

[Q] N7 doesn't go past Google logo

I was running an August MIUIAndroid ROM release, with no other modifications.
Downloaded the latest 12/10 release and placed it on my Internal SD. Rebooted to recovery, wiped cache, wiped dalvik cache and flashed the release.
Rebooted tablet, wherein it passed the Google logo and then just stayed blank.
Pressed volume up/down and power for a few seconds, went into fastboot. Tried to go into recovery by selecting that option in fastboot menu, tablet restarts and stays at the Google logo.
Went back into fastboot, connected the tablet to my PC with a view to using mskip's toolkit. PC doesn't recognise the tablet despite drivers being present, and the tablet becomes unresponsive in fastboot mode (can't move between menu options with volume buttons and even on disconnecting USB, have to long press power to restart).
Any help would be appreciated as I'm unsure whether ASUS will honour the warranty...
You said you can still go to bootloader, then try do manual boot(fastboot boot nameofcustomrecovery.img) and restore your backup(that is if you have any).
Tapatalked from my Ace 2
Easy
Connect it to the PC (better use the one you used in the past, with all the drivers... also use the cable that came with it)
turn it on spamming the vol until you get in the screen with start, shut down and recovery.
Go to recovery and boom, you are back to recovery
dont do nothing on the pc, just the fact that its connect will enable it:good:
Thank you for both of your replies.
This is what I did:
Connected my Galaxy Nexus to PC
Switched on USB Debugging, ADB drivers got auto-installed
Rebooted Galaxy Nexus into Bootloader, appropriate driver got installed
Switched on Nexus 7 in Bootloader mode, started praying
Swapped the Galaxy Nexus with the Nexus 7 - this time it didn't hang
Used mskip's toolkit to flash bootloader, stock recovery and stock ROM
Reason the tablet wasn't being recognised in Bootloader mode earlier was because while I had connected it to the PC many times, I'd never had USB debugging enabled (tablet was unlocked and rooted on my laptop) and had never been in Bootloader while tablet was connected to PC. So the PC didn't know what was connected to it, and presumably due to the issues with the tablet, the PC wasn't able to recognise it and download the drivers...
*huge sigh of relief* Thanks again guys!

Need Help Unbricking Nexus 7

The problem is I can't unbrick and restore my nexus to stock rom.
I can't boot the device and I'm only able to boot to bootloader. However, my computer doesn't recognize the nexus. It keeps saying Window cannot recognize it whenever I plug my tablet to the computer in bootloader. I tried uninstall and reinstall driver several times, but none of them seems to work . ----> That means I can't even use adb to restore the phone simply because my tablet is not recognized in window.
Is there anyway to fix this problem? I really need your helps as soon as possible.
Thank you for reading !
Get to bootloader. Then use Wugs toolkit, open advanced options. On the very left is something like "temp boot to recovery". Once that boots it to recovery, ADB should work. It did for me. I was in some trouble last night and got out by this. If you know how to use adb/fastboot commands, you should be good. And I uninstalled my drivers and when I plugged it in the device automagically reloaded the drivers. But you have to do it a few times. Had to do it in bootloader, recovery, and another point. Anytime it asks to load drivers/etc do it.
I can't boot to recovery through Wug Tool Kit. It keeps saying Fastboot device was not found >"<
By the way, whenever I connnected my device to computer, the bootloader freezes :|
What were you doing before you go into this situation?
I was on Glazed Jelly Bean rom and wanted to go back to stock rom. I used nexus 7 toolkit to do all the work for me. However, there was something wrong like the toolkit didnt extract the stock img right or something like that, my tablet got bootloop, and what happened next was what i had been telling you guys.
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Consider deleting the drivers from Windows after uninstalling them otherwise Windows may try to be "clever" and reinstall the bad driver when you plug the device in. The Nexus 7 drivers from Asus can be downloaded here and Google's USB drivers are here
Travisdroidx2 said:
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Click to expand...
Click to collapse
What if I couldn't get adb working?
I tried everything and windows still doesn't recognize my device in fastboot
Have you tried Nexus Root Toolkit v .1.5.4?
kiddo94 said:
I tried everything and windows still doesn't recognize my device in fastboot
Click to expand...
Click to collapse
try connecting to the usb port at the back of your computer
Paranoid flashed with the bricked kernel did this to me once right after the move to 4.1.2. Even with a full wipe and all the usual safety precautions it just stuck on bootloop forever and wouldn't let me in. I chalked it up as that's what I get for being the guy that's never satisfied with stock. I was unable to get my nexus7 fixed. I sent you a suggestion on pm though.
Never mind everyone. Thank you so much for your help.
I tried install the nexus 7's driver on another computer and it recognized my device in bootloader mode, and restore everything back to stock now. Thank you so much!!!!
Mine did that to the first time I tried. After I got it to work, the permissions were all messed up and I could not get it to download anything off the web and I was getting a playstore error 90% of the time as well. I finally just wiped everything on my tablet, installed the stock rom via N7 toolkit, then reflashed smooth rom, and all is working now. It may have been a bug with the older version of N7 toolkit, as I updated it before I reran everything.

[Q] Nexus 7 can't boot or restore

I made the dumb mistake today of flashing my Nexus 7 with the wrong gapps and as a result setup would continuously crash.
I first tried to reboot into recovery by entering fastboot mode (power + volume buttons) but all i got was the google logo for all eternity
next I tried reverting to stock with the nexus 7 rootkit but it always failed on the fastboot check saying my device could not be detected.
Assuming my drivers were not working correctly I manually installed the google usb drivers and at this point if I look in the device manager I see Android device > Android Bootloader Interface but if I run the adb devices command I get nothing.
I feel like I'm at the end of my rope here so I could use any suggestions.
p.s. usb debugging is not enabled because I had just done a factory reset and I can't enable it because I can't really access anthing after booting up.
solved
Ok so after installing the google driver I decided to give the root tool and leaving my nexus 7 plugged in for a while I noticed that the fastboot screen was no longer frozen and decided to try the rootkit again and this time it worked like a charm so problem solved!!!
I guess I couldn't detect it with adb because usb debugging wasn't enabled but the rootkit was still able to restore it using the fastboot method.

[Q] Google Nexus 4 bricked?

I have a Google Nexus 4, bought direct from Google, I rooted it and it was working well for a while. Then the battery started draining super fast. A friend recommended resetting, so I did and it seemed to fix it for a while. Then the battery issue came up again, so I reset again, expecting the same outcome....however, I wiped the phone completely. It turns on and displays Google, and that's it.. My computer does not recognize the phone when I plug it in, and I cannot get the USB Debugging to even be an option. Every resolution I have found for this situation needs me to enable the USB Debugging mode. Is there any other way to get all the OS files back on this phone or is it bricked?
When I plug it into the PC it tells me to look up drivers, and this is how it sees my phone: Unidentified Device USB\VID_0CF3&PID_3000&REV_0200.
It isn't recognized as a phone at all. It tells me to download Atheros Drivers.
I have searched for days trying to find the solution to this. Any help would be so very appreciated by this noob
Did you try to manually delete drivers from the device manager? Ticking the option that permanently delete the driver from PC.
And after doing this...trying Windows Update for driver installation?
PS: also try to manually flash with Fastboot all the latest Factory Image from Google....
Sent from my Nexus 4 using Tapatalk 4 Beta
thesebastian said:
Did you try to manually delete drivers from the device manager? Ticking the option that permanently delete the driver from PC.
And after doing this...trying Windows Update for driver installation?
PS: also try to manually flash with Fastboot all the latest Factory Image from Google....
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes, I've done that, there are currently no drivers on my PC. When the phone is plugged into the PC, it tells me to find drivers because it is an unrecognized device.
MrsWhitey said:
I have a Google Nexus 4, bought direct from Google, I rooted it and it was working well for a while. Then the battery started draining super fast. A friend recommended resetting, so I did and it seemed to fix it for a while. Then the battery issue came up again, so I reset again, expecting the same outcome....however, I wiped the phone completely. It turns on and displays Google, and that's it.. My computer does not recognize the phone when I plug it in, and I cannot get the USB Debugging to even be an option. Every resolution I have found for this situation needs me to enable the USB Debugging mode. Is there any other way to get all the OS files back on this phone or is it bricked?
I have searched for days trying to find the solution to this. Any help would be so very appreciated by this noob
Click to expand...
Click to collapse
Hold volume up/down and power until it reboots into boot loader mode. Download the factory images from the Google website (search nexus stock images on Google) and plug your phone into the computer and use fastboot to flash the OS back.
Rember, as long as you can get the phone to turn on you can fix whatever other issue your having providing its software related.
To fastboot flash,
You need the android SDK, use Google to figure out how to install it but its not hard.
Run the flash-all bat found in the archive file you downloaded, or manullay flash each partition like this.
fastboot flash [partition] [.IMG name]
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
IRX120 said:
Hold volume up/down and power until it reboots into boot loader mode. Download the factory images from the Google website (search nexus stock images on Google) and plug your phone into the computer and use fastboot to flash the OS back.
Rember, as long as you can get the phone to turn on you can fix whatever other issue your having providing its software related.
To fastboot flash,
You need the android SDK, use Google to figure out how to install it but its not hard.
Run the flash-all bat found in the archive file you downloaded, or manullay flash each partition like this.
fastboot flash [partition] [.IMG name]
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
Click to expand...
Click to collapse
I am having trouble getting the phone to accept anything from the PC...
MrsWhitey said:
I am having trouble getting the phone to accept anything from the PC...
Click to expand...
Click to collapse
Download the toolkit and install the drivers
Sent from my Nexus 4 @1.944 GHz on Stock 4.2.2
yea download Google Nexus 4 ToolKit install drivers then you can factory restore using the toolkit to restore
i think i chose option 9 and it downloaded the need restore image
Tried it all
I have tried all those ideas and all have failed. I can never get the computer to see my device. All it says is unknown device. When I click update drivers and direct it to the sdk driver I download it still gives me no connection through fastboot or adb. I have tried selecting various general Android drivers through the update drivers screen, Found some from Google Inc. that specify Nexus 4 bootloader interface and adb interface. Nothing is working. I think I need to have a working Nexus 4 to install to correct drivers first and then I might be able to piggy back off those and use my phone to flash through fastboot or push adb. I have worked with both command lines with reasonable success before rooting samsung tablets and phones and htc's. I am familiar with the process and have read numerous ideas none of which seem to work in this case. Made it all the way to Google search page 12. Anyone know a way to force install the Nexus 4 drivers without having a working phone present? I am thinking I just need to go buy a new one and return it after I plug it in to install drivers. Don't want to have to pay the re-stock fee though. Any other ideas are very welcome.
And I have tried to use the toolkit as well and it does nothing either. I have the stock rom ready to go just need a way to get it onto the phone.

nexus 6p not showing on device manager

Hi, my 6p will not show up on my PC. Have tried installing drivers, different PC, different cable but nothing works.
I recently upgraded to android O. I extracted the files from system image and flashed boot image, vendor image, and system. But now when I try to go into recovery it says no command and I lost root access but my bootloader is unlocked. I never flashed the recovery thinking TWRP would stay intact but I guess I was wrong. Normally I would just use ADB and fix it but hence my problem. Is there any way to root without PC or any way I can fix my situation?
Having the same exact issue here, hope someone has a way to fix it.
sonysingh1983 said:
Hi, my 6p will not show up on my PC. Have tried installing drivers, different PC, different cable but nothing works.
I recently upgraded to android O. I extracted the files from system image and flashed boot image, vendor image, and system. But now when I try to go into recovery it says no command and I lost root access but my bootloader is unlocked. I never flashed the recovery thinking TWRP would stay intact but I guess I was wrong. Normally I would just use ADB and fix it but hence my problem. Is there any way to root without PC or any way I can fix my situation?
Click to expand...
Click to collapse
So your phone will boot into the OS, or not? If so, make sure USB debugging is set to "on" in Developer Settings. Can you put your device in fastboot mode by holding down the volume down button before hitting the power button? The "no command" means you are in (stock) recovery. You then have to hold the power button down while using the volume buttons to navigate. Power button is confirm. Get your phone into bootloader mode and use ADB to flash TWRP again. @meoshe
v12xke said:
So your phone will boot into the OS, or not? If so, make sure USB debugging is set to "on" in Developer Settings. Can you put your device in fastboot mode by holding down the volume down button before hitting the power button? The "no command" means you are in (stock) recovery. You then have to hold the power button down while using the volume buttons to navigate. Power button is confirm. Get your phone into bootloader mode and use ADB to flash TWRP again. @meoshe
Click to expand...
Click to collapse
Yes phone is working fine. Debugging is on. Can't use ADB phone does not get recognized by PC, only charges. Dint even get the pull down notification once I connect usb. Tried changing connection to mtp in developer options also. Nada. Nothing works to fix it. I'm thinking my charging port might have something wrong with it I don't know. I'm stuck not having root atm.
sonysingh1983 said:
Yes phone is working fine. Debugging is on. Can't use ADB phone does not get recognized by PC, only charges. Dint even get the pull down notification once I connect usb. Tried changing connection to mtp in developer options also. Nada. Nothing works to fix it. I'm thinking my charging port might have something wrong with it I don't know. I'm stuck not having root atm.
Click to expand...
Click to collapse
Gotcha. What about the other points? Entering bootloader mode from a powered off state, and that you are in Recovery mode (no command), and navigating thru it with the power+volume buttons?
v12xke said:
Gotcha. What about the other points? Entering bootloader mode from a powered off state, and that you are in Recovery mode (no command), and navigating thru it with the power+volume buttons?
Click to expand...
Click to collapse
Yes that works. Thank you. But still can't root phone and can't flash TWRP. Was looking at a root APK but not sure if they will work with O. If I could root then I could install TWRP thru it's app but I need root for that.
You can't root the phone until you have a working custom recovery. Focus on either fastboot flashing or fastboot booting TWRP.img
v12xke said:
You can't root the phone until you have a working custom recovery. Focus on either fastboot flashing or fastboot booting TWRP.img
Click to expand...
Click to collapse
How do I go about fastboot booting TWRP image?
I can get into bootloader from phone but I can't use a PC.
I did read your OP, but this sounds like a driver issue. There are two drivers that need to be installed first the USB and then fastboot. Since you can boot the device and use it, maybe you should try NRT by Wugfresh to install, test and confirm the drivers are properly installed. Booting or flashing TWRP is just a different command. Instead of fastboot flash recovery twrp.img, you use fastboot boot recovery recovery.img. The NRT toolkit can also either boot or flash a recovery image.
EDIT: Also try "Revoking ADB debugging" and re-enabling @sonysingh1983
sonysingh1983 said:
Yes phone is working fine. Debugging is on. Can't use ADB phone does not get recognized by PC, only charges. Dint even get the pull down notification once I connect usb. Tried changing connection to mtp in developer options also. Nada. Nothing works to fix it. I'm thinking my charging port might have something wrong with it I don't know. I'm stuck not having root atm.
Click to expand...
Click to collapse
Hi, just tried the mtp setting in developer options. Didn't get it the first time but now am able to access internal storage. I have plug sound app from play installed and I get a notification sound when plugging and unplugging. First try there was no sound when changing from charging to mtp. Ok after repeating it. Hope that helps.
Just as a follow up I got my win10 pc to recognize my O flashed nexus. I booted into bootloader after I had updated my sdk and drivers through android studio. It recognized the phone but nothing was happening. I rebooted into the os and the access allow prompt popped up on the phone and adb was able to see it under listed devices.

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