[Q] Samsung Galaxy S5 Won't charge? - Galaxy S 5 Q&A, Help & Troubleshooting

I've had my S5 for about 2 months now. and i've been having charging problems? My phone only charges when it's turned off. And does it at a very slow pace. When i turn it own, it indicate it's charging but it's going down.. Now it's not charging at all..... I check my usb voltage and the max was 1800 and it would switch from 300 to 1100?
This makes me believe it's the usb cord. Because i haven't dropped it, bent the ports. no water damages. nothing it just stop.. making me think its the usb or the battery. What is your insights on this? I am always on business trips and don't have time to send it in for repairs. please tell me its the usb cord or battery not the port or hardware?
I've also done 2 factorys resets so it's no hardware issue. i don't know how much this helps but someone told me to take the battery out to see if it would turn on. it didn't. this is a new phone that shouldn't behaving issues.

Have you tried to use your USB cord to charge other phone? Did it charge correctly? If it's yes, then try to buy a new battery.

Xx_Evlo_xX said:
I've had my S5 for about 2 months now. and i've been having charging problems? My phone only charges when it's turned off. And does it at a very slow pace. When i turn it own, it indicate it's charging but it's going down.. Now it's not charging at all..... I check my usb voltage and the max was 1800 and it would switch from 300 to 1100?
This makes me believe it's the usb cord. Because i haven't dropped it, bent the ports. no water damages. nothing it just stop.. making me think its the usb or the battery. What is your insights on this? I am always on business trips and don't have time to send it in for repairs. please tell me its the usb cord or battery not the port or hardware?
I've also done 2 factorys resets so it's no hardware issue. i don't know how much this helps but someone told me to take the battery out to see if it would turn on. it didn't. this is a new phone that shouldn't behaving issues.
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Click to collapse
Your description of the situation is murky. Are you charging from a wall adapter or from a computer USB port? It sounds like the latter and the problem may well be on your PC end or a bad cable e.g. have an intermittent connection. Or you may simply have a high app draw e.g. high screen brightness, processor use, gaming, etc that exceeds the current available from your USB port.
Your statement about USB voltages doesn't make sense. The nominal USB voltage is 5 volts. If it was anything near 300 - 1800, something would be on fire. Possibly you are referring to current draw in mA. But even with that assumption it's unclear what you are describing.
It's almost certainly the USB port, cable or battery. Perhaps a damaged USB port if it has been abused. It's unlikely to be the actual power circuit inside the phone. You haven't provided enough detail to really narrow anything down. Try charging from a wall charger or at least a different computer. If it works, then your port has an issue. Next try a different cable to see if the cable is obviously bad. Testing the battery without proper equipment is harder, but if your battery life is notably short or erratic then suspect the battery. Perhaps borrow a battery from a friend to try and rule out a bad battery.
.
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It's got to be software.
My son and I have the same phone. My S5 will only charge powered off. So I'm constantly swapping batteries with him which obviously rules out the battery or any powering cords because his is fine with either battery and cords. Time to upgrade

Related

Faster USB charging?

Just got a new motheboard which has high output USB charging for iPhones, pads etc.
Can this work on N1 ?
http://gigabyte.com/MicroSite/185/on-off-charge.htm
edit: driver link is at the bottom for all the hackers. Hopefully its just changing string from apple to android hehe
kazprotos said:
Just got a new motheboard which has high output USB charging for iPhones, pads etc.
Can this work on N1 ?
http://gigabyte.com/MicroSite/185/on-off-charge.htm
edit: driver link is at the bottom for all the hackers. Hopefully its just changing string from apple to android hehe
Click to expand...
Click to collapse
Hopefully not, I dont want my nexus one to be iphone.
But as you know nexus one is using qualcomm motherboard.
But aslong cyanogen and fm transmitter is working there is no problem wiith your phone.
Dear lord what a crappy reply. Stick to disney mate.
It should, it basically just converts the USB port from .5 amps to 1 amp, like a wall charger.
elkyur said:
Hopefully not, I dont want my nexus one to be iphone.
But as you know nexus one is using qualcomm motherboard.
But aslong cyanogen and fm transmitter is working there is no problem wiith your phone.
Click to expand...
Click to collapse
WTF??? May want to lay off the halucinogenics
elkyur said:
Hopefully not, I dont want my nexus one to be iphone.
But as you know nexus one is using qualcomm motherboard.
But aslong cyanogen and fm transmitter is working there is no problem wiith your phone.
Click to expand...
Click to collapse
lol I seriously hope this is a joke!
I agree with JCopernicus, it should definitely work.
I installed the software in the first post but it still charges very slow compared to wall outlet
Slightly OT, but I've got a USB adapter that plugs into the wall that came with my iphone and when I plug the N1 USB cable into this to charge the N1, it still charges very slowly compared to using the proper wall adapter, why is this? Does this iphone adapter restrict the voltage or something?
Generally, "charger detected" is a circuit that has USB data pins shorted together. So when the phone's USB device probes the lines and detects them shorted, it knows it's connected to a power supply.
But since USB max current spec is 500mA, the current draw is restricted - either by the phone or by the supply.
There might be some other connectivity trick that allows the phone to know it can draw x2 current from the socket and won't damage anything. Most phones probably don't limit the current draw and count on the board to do it. Some boards don't limit the current output, or limit it higher. And the fast chargers provide pulsing voltage - which isn't like USB.
So for the board to be able to charge the device, it needs to detect a device that can use pulsing voltage, and enable such voltage on the socket. It doesn't detect Nexus as such a device, I believe, and that's why the charging is slow.
Faster charging with USB
Building on Jack_R1's response, I believe that the phone is limiting the charge rate. You can make the phone "realize" it is connected to a charger rather than a data connection by shorting the 2 middle USB pins together. I have done this in several car chargers, and the N1 About/Status shows charging (AC), which is the faster charge mode. While you can short the pins in the larger end of a dedicated USB cable, if you can disassemble the connector, I found it much easier to open the charger itself to short the pins.
i also have a gigabyte mobo that has this feature but i havent gotten around to test it out yet. I dont think it would work because the feature is software based and will only bump up the voltage if the program detects an iphone connecting to your computer. Gigabyte doesnt want to be liable if they bump up voltage on every device you plug in and fry something.
btw I have tried charging my n1 from my computer and its extremely slow. started charging at around 5pm on sunday and at 11pm it went from about 23%-97% lol.
Yes, USB charging is very slow. It's actually good for the battery, though.
Maybe someone with some know how can look at the driver files for this 3x tech and see how it checks if its an Apple device. Then fool the check and presto!
Shame I don't know how to do any of this
There is a simple hardware (don't worry, it's on the cable) mod for faster charging; however, make sure the phone has good air vent (it means NO CASE when charging).
1. modify your microUSB cable, disconnect the data connector the A (host) plug, then shorten the data connector to the B plug. (This can charge N900 properly, and speed up n1 charging).
2. modify your powered (with AC adapter plugged) USB hub. Simply shorten the #2 and 3 connectors on USB jack. Make sure you cut the copper strip going to the chip or malfunction may occur.
These modification can greatly speed up the charging, but phone will produce a lot of heat (that's why you must have the phone "naked").
I don't understand this. If the phone + battery are capable of being charged at 1000 mAh from the wall charger then why need extra cooling when asking for 1000 mAh from a PC USB socket?
Mine's still defo getting only 500 mAh from the PC USB despite it being able to give up to 2700 mAh for iPad!!! All I want is my 100 mAh charge.
Because what he suggests isn't a proper charging but rather removal of slot power control, and will damage the battery / phone, if succeeds.
Proper charging at 1000mAh requires pulsing voltage - his hack doesn't provide that. Your MB does, but it requires SW intervention to turn it on.
So can someone brew the intervention ?
martinl1030 said:
i also have a gigabyte mobo that has this feature but i havent gotten around to test it out yet. I dont think it would work because the feature is software based and will only bump up the voltage if the program detects an iphone connecting to your computer. Gigabyte doesnt want to be liable if they bump up voltage on every device you plug in and fry something.
btw I have tried charging my n1 from my computer and its extremely slow. started charging at around 5pm on sunday and at 11pm it went from about 23%-97% lol.
Click to expand...
Click to collapse
They are not doing anything to the voltage, simply allowing more current to pass.
And as said in this thread, any typical data USB cable will charge very slowly. And most standard USB ports charge well less than the max specced 500mAh, in fact my subnote at work I found charged my old phone at around 150mah one time when I was dead and needed to top off and it's all I had available.
i'm not sure of the pinout on the micro USB port but i'm pretty sure that that the Mini USB-B port that was used on phones like the G1 used shorting the -Data pin to the unused 5th pin (actually pin 4 on the connector pinout) to activate AC charge mode. some devices actually require a resister of a certain value to be placed across them to work(i know older motorola phones did like IDEN's)
one thing people often forget but should not forget is that current is drawn from the device using power. its not forced on the device. voltage is forced on a device and while a variance is usually ok for devices depending on how they were designed generally its not a good idea to exceed +1.5v on any low power DC device. 120V AC devices are designed to actually work in a much wider range like 100-130V but thats because of the power supply/nature of AC power. it always varies and in japan they use 100v 60hz AC so many electronics power supplies are designed to work in the full range to save costs and only have to make 1 unit for all (same deal with 220-240 switches on PC power supplies)
the reason why you don't want to do this mod is you could damage you PC's motherboard by pulling too much current from its circuits. USB spec is 500ma. performing this type of mod on a power adapter (car or AC) that does not get recognized as an AC charger by the phone is a safer way to go. worst case senario is you break the charger (unless you mess up on the pinout then you could damage you phone too though)

Bricked Desire HD - power issues!

My battery discharged while I was travelling - it went to <10% and shut off by itself. I left the original HTC microusb over seas and so I used my old Motorola microusb to try to charge the phone. After leaving it overnight a number of times I thought the battery was dead. I ordered a new battery (from Mugen) and tried to charge that.
All I get is a flashing orange/red light. The phone does not turn on.
I have tried charging on both the AC charger and via PC usb port.
Are all MicroUSB cables universal? I can't get a straight answer about this from HTC's customer support. Every time I call someone gives me a different answer which leads me to believe that they have no clue what they are talking about.
Is there anything I can do to remedy this?
The HTC AC charger is rated at 5V 1A, while my old Moto charger is rated at 5.1V 850mA. Could I get a charge by using slightly higher voltage with lower amperes?
I really would like to avoid sending it back to manufacturer warranty so if there is any other alternate route I can take please let me know.
I have some cheap MicroUSB cables and they seem to charge very slowly compared to the HTC one. There may be a difference, but I suspect the cheap cables are just plain cheap.
No the Motorola charger wont have done it any harm, 0.1volt wont make a difference, and charging at a lower current is less likely to cause damage.
Could I have damaged the phone by using a different companies' cable?
Is there a chance that the phone is FUBAR? Should I be able to turn it on if its plugged into a power source even if the battery is dead?
please excuse the bump
need to know
*bump*
I've actually tried all the different combinations of charging and they all seem to work fine
I've tried a cheap microUSB cable with the official charger, official microUSB cable with iPhone charger, cheap microUSB cable with PC, another cheap microUSB cable in my friend's car, and even a Nokia microUSB cable in all the mentioned combinations
They all just gave different current readings (from CurrentWidget) but in the end they all worked well. I'm not sure if a Motorola microUSB would have modifications that cause incompatibilities though
I also tried different Micro-USB Cables and my DHD still works normally.
me too have the same problem. I got a total of 3 diff USB cable. One give me 330mA, one give me 120mA and one gave me only 50mA. i do not mind spending the money if i know how to choose a USB cable which can give me 330mA everytime i charge. Anyone knows how to spot the correct ones?
Neurosis said:
me too have the same problem. I got a total of 3 diff USB cable. One give me 330mA, one give me 120mA and one gave me only 50mA. i do not mind spending the money if i know how to choose a USB cable which can give me 330mA everytime i charge. Anyone knows how to spot the correct ones?
Click to expand...
Click to collapse
Any Blackberry USB cable should work..
used Motorola cable many times. No issues.
Might be a fluke that u busted ur phones charging system.
The USB cables are all the same and have no effect on charging current. The charging current is determined by how the two data lines within the cable are terminated in the charging device. If the data lines are left open ciruit, the phone interprets this as being a USB charger and will therefore only draw a maximum of 500mA to prevent damage to a PC's USB port. Chargers that are capable of delivering more current (such as a wall charger) connect the two data lines together. The phone then interprets this as being a charging device which is capable of delivering a higher current and will draw greater than 500mA. If you look at "Menu - Settings - About phone - Battery" it will state either "Charging (USB)" or "Charging (AC)" depending on what you are charging from.

slow / laggy when charging S2

have anyone got issues with S2 when plugged into power?
ie when I start recharging direct from 240V adapter, my S2 started getting VERY laggy and slow.
It immediately goes back to normal response when I unplug power.
I have never problem like you
mtrax said:
have anyone got issues with S2 when plugged into power?
ie when I start recharging direct from 240V adapter, my S2 started getting VERY laggy and slow.
It immediately goes back to normal response when I unplug power.
Click to expand...
Click to collapse
Try using an alternative charger...probably your mains charger or the usb connector on the charger is damaged.
I'm pretty sure its a issue with the s/w as I have used the charger on another phone without any issue.
unless its one of the apps I'm using, not sure how to narrow it down.
mtrax...
I have the same issue.
You´re not alone...LOL
FYI the common issue I have when plugged in is that its not easy to unlock screen, takes me a 2-3 swipes to unlock screen and after that it seems that it ignores every other key press..
Any one reported this to Samsung? I will try to log a ticket to see what happens.
Try do a multi touch test while its plugged in see if the screens acting funny.
how do I do a multi-touch test?
what will that prove? as the screen works fine when unplugged.
I have the same issue but only when charging with the usb lead (with usb power adapter) instead of the standard mains charger. Think it might have stopped now that debugging is enabled and the Samsung kies screen doesn't come up when i connect the usb.
Sent from my GT-I9100 using XDA App
Took my phone 2 hours to charge from 36 % to 100 %
note this issue doesn't occur when charging via PC ONLY via 240V mains, but let me try with USB debugging on.
edit tried USB debbuging still has issue.
Note is the 240V USB cable different from a normal USB cable? ie perhaps the device thinks its a PC connection
the phone is laggy because of the electrical interference from a faulty charger or some other electrical equipment in the near vicinity...
Please note that actually the capacitive touchscreen becomes laggy not the applications/services...
keep it away from the electrical interference...use the samsung original charger..gud quality USB cable....and the issue will be gone... for sure
looks like its the charger, the A/C adapter I got with the phone was UK which is why I didn't use it to begin with, but tried the samsung one with a UK/AU adapter and its fine..
hmm who would have thought that was the issue...
interesting it didn't affect my other HTC phone.
Same issue here, but something special:
I ebayed another charger for my sgs2, original samsung one. Same serial number, same description, same style.. but i got the charging problem only with the new one.
With my original charger (the one, which was delivered with the phone) works fine. No slow and no lag.
The new one was about 5 euro, seems to be an original...
to demonstrate my point that its the electrical interference from the dodgy chargers onto the capacitive touchscreen... do this and report back...
plug the faulty charger onto the socket BUT DO NOT charge the phone with it...
keep the phone near to the charger wires etc....(not in charge)... you will see the screen lagging sometimes unresponsive...
now move the phone away ...it will work fine..
you can keep on using the dodgy chargers for charging...but use the phone only after it has been charged and is away from the charger...
woodstock_ahem said:
to demonstrate my point that its the electrical interference from the dodgy chargers onto the capacitive touchscreen... do this and report back...
plug the faulty charger onto the socket BUT DO NOT charge the phone with it...
keep the phone near to the charger wires etc....(not in charge)... you will see the screen lagging sometimes unresponsive...
now move the phone away ...it will work fine..
you can keep on using the dodgy chargers for charging...but use the phone only after it has been charged and is away from the charger...
Click to expand...
Click to collapse
I am not able to reproduce that with my original charger. There is no lag or any other problem. Switching to my second "original" (ebay 5 €uro) samsung charger leads me direct to the lag and your description. First i thought my second one is not an original one, but because of your description there seems to be a diffrent quality on the original charger depending on it production date.. unit.. charge.. or whatever.
I bought a sgs2 from the UK, and have a UK to AUS converter on the stock charger and I have no lag when it's charging or near chargers.
Sorry. Not a problem here. Writing now and plugged. Very responsive.
Sent from my GT-I9100 using XDA Premium App
The electrical interference with the capacitive display is bullcrap since it needs electrical properties to respond. So it depends on whether your body has enough electrical properties.
So back to the point:
It is due to CPU reducing the clock speeds to prevent the phone from overheating as the battery itself produces enough heat anyway.
Many other people may not notice it since they may not perform intensive tasks while the phone is plugged in and the variation itself is also almost unnoticeable.
I have the same issue but as I said, it's almost unnoticeable to even bring it up in this forum. I haven't done any testing myself to prove this, but the same safety feature is implemented in most modern phones.
I have the same issue - I also had this issue with my Atrix.

Dead charging circuit?

Hi everyone;
I've having an interesting time with my nexus 7 (2012 wifi 32gb).
Before I left on vacation I couldn't get the thing to charge. Looking at the usb port I thought it had become to damaged to make a good connection. So while I was away I ordered a new port assembly. Installed that and still no charging.
Oh the battery cell voltage had gone down to 2.2V so it's in a sleep mode. No problem used a proper lion charger to trickle charge it back to life then further to about 3.8V.
At that point it boots up though the optimization took the charge down to 2% so couldn't do more testing but clearly it worked just fine. However the thing won't charge. Plugging it in to USB it does detect the connection but does not draw any current (as shown by a usb voltage/current monitor). It will show the charge screen, go through 3 cycles of the battery filling animation then shut off.
I check and the voltage is getting from the usb cable into the connector. I traced the ribbon cable from the IO board up to the motherboard and at the other end I also get a nice 5V reading. Clearly the connection from the USB to the device is being made no problem.
At this point I am thinking that maybe I blew the charging circuit. When I was orignally trying to get it to charge before leaving I was applying all kinds of stress to the connector to get it to charge and there was a few times where I think I shorted it (usb monitor showed >3A and the device reset).
Anybody have another theory?
At this point I can't really use it as charging the cell externally is dangerous and not convenient. At this point from what I have seen with my testing and on here if I want to use it I would have to apply 5V to the battery connector (sans battery) which I haven't tried yet.

Guide to fix the issue of phone not charging

If your battery isn't charging properly, don't immediately assume your phone charger or your battery is broken.
Based on personal experience, the problem and solution may be much simpler than you think.
If your phone or tablet isn't charging properly or at all, take a look at these 12 ways to fix a phone that won't charge.
Why a phone doesn't charge
The problem occurs in various degrees. Either your phone won't charge at all when it is plugged in, or it will only charge very slowly (sometimes barely faster than it is discharging). It’s a very common complaint, so here are a few solutions.
1. Do-It-Yourself USB port fix
The quickest, easiest, and often most successful solution, is to do a little DIY repair on your actual hardware. The problem is often that the metallic surfaces inside the USB port and the micro USB charger are not making good contact, either through a manufacturing defect or because of the continual plugging and unplugging of the charging cable.
All you need to do is shut down your device, remove the battery if possible and use something small, such as a toothpick, to 'lever up' the little tab inside the USB port on your Smartphone or tablet. Do so very carefully and gently, then reinsert your battery and plug it in again. Nine times out of 10 this is all that is required.
2. Remove lint, candy and dust
Do you keep your phone in the pocket of your jeans? If so, lint could be the culprit: we've lost track of the number of times the reason for unreliable USB charging turned out to be lint from the pocket of our Levis.
We've seen phones with charging ports choked with chocolate after they were chucked in a handbag alongside a packet of sweets. A can of compressed air can blow out the offending irritants and get your USB connection back to normal.
3. Switch cables
The flimsiest part of a charger is the cable, not the adapter that plugs into the wall socket. Apple users are particularly vulnerable here because Apple's proprietary (and expensive) Lightning cables appear to have a life expectancy of around 15 minutes. But all cables have a tough life, and endless flexing and curling can take its toll. Substituting a random USB cable for the one that came with your phone is another shortcut to an unenjoyable charging experience.
The easiest way to diagnose a faulty cable is to try a different one and see if that works properly with your device. If it does, you know the original cable was at fault. If it doesn't, that's another potential villain we've ruled out.
4. Diagnose a dodgy adapter
If the cable doesn't seem to be the problem, check the wall plug adapter – especially if it's one where the charging cable can be removed. We've encountered issues in multiple chargers where the USB port becomes a little loose after endlessly plugging in and unplugging the cable.
Also check whether the same charger/cable combination works on a different device because this will help you eliminate the possibility that it is your device at fault, rather than the cable or charger. You should also make sure there isn't a problem with your wall socket.
5. Remember – safety first
Don't charge your phone near water or in excessively hot or humid conditions. Also, if you're replacing a charger or cable, be wary: the internet is stuffed with reports of cheap third-party chargers that went bang in the middle of the night or turned smart phones into toast. As with any electrical equipment, make sure that anything you buy complies with all the relevant safety standards.
To give you an idea of how much energy is stored in your battery, check this video out (but don't try it at home).
A previous version of this article warned users of charging devices overnight, but I want to clarify that this is not because you can overcharge your device. Modern smartphones have measures in place to prevent damage when batteries continue to be charged at 100 percent capacity.
That said, charging a battery does generate heat and, if a smartphone is in a tight space – like under a pillow or inside a case – there is a chance it could become too hot. Essentially, if you're going to charge your phone overnight, just make sure it's out in a safe place.
6. Replace the battery
Batteries don't last forever, and after a couple of years they start to struggle to hold a charge. The more often you discharge and recharge them, the sooner they'll need replacing. If your battery's busted after just six months, it's probably faulty and you should make a warranty claim for a free replacement, but if the battery's older than two years, it's probably approaching the end of its lifespan.
Some defective batteries are easy to spot because they start to bulge or leak fluid. If nothing like that is obvious from the outside, remove your device's cover and inspect the battery (if you can; some devices have sealed battery compartments).
If the cover doesn't come off, you could try laying the device on its back and spinning it. A bulging battery will deform the case – you might not be able to see this bulge, but it might be enough to allow your phone to spin. If you suspect your battery might be swollen or leaking, get your phone to a repair shop and buy a reputable replacement.
7. Charge from the right source
Charging from a wall socket will always be faster than charging via PC or laptop, because computers' USB ports don't deliver very much power. A wall socket can deliver twice as much power as a USB port, and fast chargers it can deliver as much as five times the power – which means much, much faster charging. So if your phone is charging slowly and you're connected to a laptop: there's your problem.
If your wall charger doesn't appear to be delivering the goods, check that it's appropriate for your device. A charger from another phone might not deliver the right amount of juice — for example, a charger for a Bluetooth headset won't put out as much power as one designed specifically for smart phones. In the case of recent high-end phones, you might have a phone that supports fast charging but a charger that doesn't deliver it. Read the fine-print.
8. Update or roll back
Software updates and new Android versions can wreak havoc with your battery life, especially when upgrading an old device to current software. Newer devices are often optimized to take advantage of the latest software, whereas a two-year-old device can struggle when it gets updated.
If this happens to you and you can't troubleshoot the problem, consider rolling the device back to an earlier Android version; though be warned that this carries security risks. The latest software versions are always recommended to keep your device protected, and while the risk of keeping your smartphone on an older version is often negligible, it’s worth noting.
Similarly, sometimes device battery life can be significantly improved by an update, so if you think you might be way behind on your Android software version, head to Settings > About phone to check for an update.
9. Switch it off
Using battery-intensive apps/features while you are charging your device will affect how quickly it gains battery life. If you are charging while Skyping somebody at 100 percent brightness, the device will naturally take longer to charge than it would with its screen, Wi-Fi and 4G turned off.
Switch the device to airplane mode, or off completely, when you are charging if you want to see the fastest energy injection. Think of it making your device take a power nap.
10. Calibrate your battery
Sometimes the battery level your device 'thinks' it's at is wrong. The effect of this is that your phone may function differently, including limiting performance before it needs to or taking an hour to chew through the last two percent of battery.
We’ve already written an extensive guide on how to calibrate your Smartphone battery, so I won’t retype it all here, but this is a thing to try before completely ditching your defunct power pack.
11. Check your battery pack's voltage and amperage
This tip was pointed out in the comments below by Patrick and it can help you quickly identify a defective cable. Download the free Amperage app from the link below and open it. Now, connect your charger and the interface should go green and the text at the top should say "measuring". If you don't see this, or nothing happens, it means there is no current going to your device.
If it identifies a current, the app will now show the charging statistics for that charger, including the minimum and maximum load levels (in milliamps), voltage and maximum current. This is also a great way to find out which of your chargers is performing best.
Try connecting the different charge packs you own, including portable battery packs, to see which has the highest maximum charge value, or the highest average (the app makes it fairly easy to get an idea of this). It's not an exact measurement but it's an indication if nothing else and the app is completely free.
12. What about water damage?
A number of people in the comments asked about battery problems caused by water damage. If your phone fails to charge after falling in water you don't have many options: your best bet is to try and replace the battery – if that's even possible.
You should, however, try to prevent this from ever happening. Read our article explaining what to do when you drop your phone in water to find out the first steps you should take when trying to rescue it.
If all else fails, double-check that you have the power point switched on. That is the first thing they will ask you if you call your manufacturer for help, which might need to be your next step if none of these solutions has worked for you.
This guide is not specific for Honor 5X. This is for all mobiles.

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