Related
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
Click to expand...
Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
Click to expand...
Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Hi-was wandering if anyone can help. I brought a Samsung Galaxy Note a few days ago and was really pleased untill someone tried ringing me. When I tried to answer the call by pressing the Green Accept Call icon and sliding my finger (as per the instructions) I noticed that the screen didn't respond. The same thing happens when the phone is asleep and I press the home key to bring up the unlock screen to use the phone. I would have press the home screen twice before pressing my finger on the screen for the screen to respond.
The strange thing is I can do all the above if I use the stylus.
This leads me to suspect I may have a setting wrong.........can anyone help or has anyone heard of this?
thanks
I do not have a note but there are 2 places in the Galaxy phone where you can set screen sensitivity so I would guess the Note would be similar. One is in the secret code section and to be honest it has been over a year since I played with that, so you will have to look that up. The other was a normal setting menu I think it was in display settings but don't remember now since I have been on a custom rom forever. Google the Galaxy phone touchscreen sensitivity. I do remember this the settings I played with were too sensitive or to hard no in between. Not much help but it is what I recall.
Hi oka1
thanks for the advice. I rang up the retailer and described my issues with the mobile and they told me to send it back for a replacement as it is only 3 days old.
NP not much help I am going to close this thread since this is resolved
Oka1
Hello! Just bought an Optimus 7! Really good phone for the price!
But i got one problem! When im going to turn on the phone with the windows button its sometimes not responding!
Somebody else got this problem?
Yes. Happens to me all the time, but I always use the power button to turn on the screen so it doesn't bother me that much...
Sounds like a known issue.
techno-update said:
Sounds like a known issue.
Click to expand...
Click to collapse
Same here. It must be a software bug because the button is always working when the phone is unlocked.
If you still hold for a while it works
One reason for the screen not turning on is that you may be blocking the proximity sensor at the top left of the phone. The reason behind that is probably to avoid turning on the screen when the phone is e.g. in a pocket.
for me the start button for screen unlock always works, but many times screen is unlocked and all black, the systems listen to the touch input but doesnt show nothing at all....it happens very often usually when the phone is hot...
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Hi there, i am facing the same issue since two days now
First i am unable to come up with the physical home button issue and now there is this new issue. The phone does not respond after a call and the screen remains off and does not respond to any touch (double tap) or even the power button and home button pressed. I had to take the mobile into the recovery mode via home buttons power button and volume rockers. Is there any possibility of this getting fixed. I think i made a huge mistake purchasing this phone.. Slowly getting into problems one by one.. First the physical home button issue then this screen off issue. Checking for updates daily but seems like ZUK officials and Cyanogen are sleeping! Highly disappointed!!!!
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
ingtrans said:
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
Click to expand...
Click to collapse
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Sydarij said:
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Click to expand...
Click to collapse
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
ingtrans said:
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
Click to expand...
Click to collapse
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Sydarij said:
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Click to expand...
Click to collapse
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
ingtrans said:
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
Click to expand...
Click to collapse
Yes, the accidental wake up is set yet the issue cannot be resolved. Any other way you can resolve this and prevent the issue from reproducing? In my opinion, ZUK and Cyanogen officials are asleep after launching their new flagship. Dont see any updates coming from them since last 2 months. highly disappointed with this!
Sydarij said:
Any other way you can resolve this and prevent the issue from reproducing?
Click to expand...
Click to collapse
No idea. The solution I found seems to work well for me, at least I have not had any issues since I applied it.
Please turn on adaptive brightness. Issue will be resolved
ingtrans said:
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Click to expand...
Click to collapse
Hi! I'm facing the same issue for the last 3 days. I felt everytime there is any moisture of sweat on the ear piece the phone hangs and doesn't get unlocked.
Will try shutting the double tap options. Hope it works! This is the first time I've brought anything in the launch sale without reading reviews. Hope I don't regret this.
sir when call come rintone accor but calling display doesn,t show
when i press phone icon in menu then it shows
phone is lenovo zuk z1
screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any sugesstions?
i am facing a black screen while calling and receiving calls on my zuk z1 .. any solution? and where do i find the proximity setting in my settings?
I have a problem with my S8. After locking my phone it randomly vibrates and turns screen back on asking to unlock (enter passcode or scan fingerprint). Sometimes this happens right after locking and other times after 5 seconds when my phone is already placed on the table. When I unlock the phone there is no notification. I can't seem to find out whats causing this. This is not always (but most of the time) happening though, its really random.
Checked internet. Checked Reddit. No apps enabled in accessibility. Smart Alert disabled.
Its driving me nuts, please help out.
EDIT: When removing passcode the phone unlocks itself to the lockscreen. Just happened after 15 seconds when laying flat on the table. Should I leave my house??? haha
EDIT2: Seems like the homebutton is registering presses. When 'Unlock with homebutton' is on it go's straight to the homescreen when above happens and when its off it turns on and just shows lockscreen. Really strange..
Seems you got faulty unit, ask to return.
kornelius1982 said:
Seems you got faulty unit, ask to return.
Click to expand...
Click to collapse
Don't think so because it only happens when the phone is locked. When the phone is unlocked it behaves normal..
Thanks for the suggestion though
Reflxxx said:
Don't think so because it only happens when the phone is locked. When the phone is unlocked it behaves normal..
Thanks for the suggestion though
Click to expand...
Click to collapse
Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
kornelius1982 said:
Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
Click to expand...
Click to collapse
I'm tryning to say that I don't think this is a hardware issue because than it would be all the time, must be software related but can't seem to find out whats causing this.
kornelius1982 said:
Actually, this is a HUGE issue IMO and abnormal behavior of the phone, which is subjet to return.
You should be straightforward in your decision or get used to the issue.
Click to expand...
Click to collapse
F*CK, I think I found it. I disabled AOD, with it enabled I don't seem to have this issue.. :/
S8 Unlock problem
Im having the same problem. I unlock using the pressure sensitive home button. After locking and unlocking 3 to 4 times the home button does not respond "only on the aod screen". Then suddenly it unlocks and when I lock the screen again the phone vibrates and unlocks the screen itself
Plz help me out
I'm having the same problem. Sensitivity changes randomly. Sometimes it doesn't seem to recognize presses and sometimes it recognizes them even when I'm not touching that area. All this happens when screen is locked. AOD disabled. Sensitivity to 2 (close to very sensitive)
I have the same issue .. AOD and the rest are off! Case was taken off also. What's going on !? I don't now what to do with this... ? Mayby the best option is to change it for iphone? ;((((
Having exactly the same, however samsung technician was unable to replicate it for a whole day and they sent it back to me without any repair... Swap is also not an option as samsung will test phone on their side anyway and in case it's "good" they will send back same unit.
Issue is really random and sometimes it doesn't occure for over an hour. Then it starts vibrating and waking up after touching screen in top or middle area couple of times (screen off, AOD off, no case, no screen protector), multiple vibrations after pressing "home" button or delayed vibration.
Other reports are on reddit (pm me for link) or different xda thread forum.xda-developers.com/galaxy-s8/help/hard-press-home-issue-t3597004/page4
Anyone able to record his issue to compare with others?
Same problem here....the hard press home button don't work sometimes and vibrate 3 or 4 time after press the button. I think is hardware problem, i have reflash the firmware with odin but no lock.
Inviato dal mio NX531J utilizzando Tapatalk
Samsung reflashed and calibrated screen on my S8 and its still the same.
Ollve said:
Samsung reflashed and calibrated screen on my S8 and its still the same.
Click to expand...
Click to collapse
Did you send the phone to Samsung assistance? And does the same problem? [emoji21]
Inviato dal mio NX531J utilizzando Tapatalk
I went to Samsung Premium Service and left my S8 (Exynos one) for 2 working days.
Sometimes when I press home button it vibrates once or with significant delay and then when you touch screen anywhere else (top, middle, edges) it vibrates again and wakes screen up. It looks like it cannot register/release pressure sensor correctly. Since they were not able to replicate this error they decided not to touch hardware at all, therefore just reflashed it and calibrated.
I'm getting this 2 or 3 times this every 15min, but it's hard to record, because when I start recording it's already working properly... Have you managed to record your issue to compare with other users having similar symptoms?
The same problem with my phone....unfortunately i don't have any record of issue. I think is a touchscreen problem
Inviato dal mio NX531J utilizzando Tapatalk
My pressure sensitive home button has a mind of its own like it works or sometimes doesn't register as a press then sometimes when I try press harder or softer it goes mad and registers lots of presses. Sometimes it just works properly though. Should I return it quick or is it just normal if the screen has to be cleaned or something?
I have same problem, i owe factory unlocked s8 created for caucasus region. my home button makes me crazy, even now when i was writing this, just picked my s8, i pressed hard on home button, on the screen off (I've enabled always on display) and no kind of vibration, than touched back button and it vibrated. So sometimes it vibrates 3-4 times when i hard press only one time, sometimes it's giving me very late vibration, sometimes i also think that i get notification and nothing is there. yesterday it gave me two vibration, during facebook scroll. i'm a big fan of samsung but, this s8 has too many hidden problems, bugs and luggs.
isn't it possible guys that in the next software update it will be solved?
Same problem here. I think there is another thread with this issue btw?
It could very well be a widespread issue but a lot of people might not even be aware of it because not everybody's using hard press preferring other ways to unlock/wake the phone.
Same problem
th.android said:
Same problem here. I think there is another thread with this issue btw?
It could very well be a widespread issue but a lot of people might not even be aware of it because not everybody's using hard press preferring other ways to unlock/wake the phone.
Click to expand...
Click to collapse
Me too ,its happend just wgen the phone is locked, when i hard press home button sometimes it gave me little vibration and when relased the correct vibration or other times it gave me 4 vibration.
It could be software broblem because when the phone is unlocked doesent happend and
too many people here have this problem
U won't find out when it will miss vibration or any other bug or lugg. I'm testing and testing, even i pushing home button half an hour without resting and there were no kind of bug. I think that, than when there is no too much free ram and also when phone is hot, also U have many apps minimized and u lock the screen. And at once u push hard on home button. It will fail vibration and if you observe during screen unlock, animation will stuck. It's opening bit-by-bit. Looks like very low FPS. So this 3d touch failure makes phone work luggy.
P.S. sometimes phone is cold, with much free ram and same happens((.
Also when phone is locked for long time. When you press hard on home button on screen off (with always on display) it will miss the first pushing.
Sometimes if it fails vibration, it continues doing this for minutes, even phone restart will not solve the problem.
There is something wrong. This phone has ram managment problem, there is something strange. This device is a real rocket but it isn't well optimized.
I hope Samsung will fix this bugs in the next software update, otherwise i think i will go to iOS. Just i need smooth animations, smooth app open/close, without stucking. Without luggy, without bugs.
Whith this problems this really fantastic devise is nothing.
P.S. i'm a big fan of samsung. Have had many iphone, and thinking to return there.
Sorry for my english.