Database Users

Uninstall / Fix Google Voice?

Ok so when i first got my N1 i remember seeing GV on the market, it didn't come stock. I downloaded it and while doing the setup you can decide to use it as your voicemail or not, i decided not to use it. No problems, still got my voicemail normally.
So i flashed cyanogen 5.0.4.1 the other day and now i notice that whenever i get voicemail it comes through google voice, i don't like this because now i can't use the t-mobile visual voicemail app i have. When i check for voicemail on that app now i get nothing, they're only on GV.
I've gone to Settings > Call Settings > Voicemail Service and checked the bubble for "My Carrier" thinking that would work, well, it didn't. I checked if i could disable it in the GV settings too and there's no option for it.
I've even gone to the marketplace to try and uninstall it but the uninstall option is greyed out, im guessing because GV comes stock now and is not a removable app.
Can anyone shed some light on how i can either get my normal voicemail working again or get rid of GV altogether?
Much appreciated
tl;dr version: i dont want google voice being my default voicemail, tried to disable it, didnt work, cant uninstall it. I want to get the old normal notifications for voicemail. Help please

Sorry for the double post, figured it out.
In case anyone else is having this problem, go to:
Settings > Call Settings > Call Forwarding
and click disable for:
"Forward when busy"
"Forward when unanswered"
"Forward when unreachable".
For some reason they will all have your google voice number enabled and when you click disable on them individually they revert to your carrier's voicemail number.

[Q] Not getting voicemail notifiction

For some reason, I haven't been getting vm notifications, nor visual vm messages. I dialed in the old way and I had like 12 messages. I'm pretty stock, except for root and mobile AP.
Is there something wrong with my epic, or my account? Or is no a good time to figure out what Google Voice is all about?

Try google voice. You won't go back.
Sent from my SPH-D700 using Tapatalk

You have a problem with voicemail. You can call customer service and muck around with them or you can get google voice and be done with it. It could be the phone but most likely your account got borked and needs the voicemail portion reset (sometimes a full, erase everything reset). My gf went through the same thing. She jumped through hoops with customer service only to have it happen again later. I was trying to fix the phone one night and it was too late to call *2. I thought for a while and google voice was what I could come up with that would work.

if you in fact have the VVM app installed do this, works every time:
settings > applications > manage applications > menu > filter > all
scroll down to voicemail and tap it
clear cache/data (its only one, i forget which)
now open the voicemail app
menu > compose > record a second or 2 of blank and send to [email protected]
a few minutes you should get your voicemails. i've had it happen when flashing ROMs, yada yada, just horks it somehow

I tried the above fix, but not sure if it worked yet. Will prob go ahead and do GV. Not sure on the signup options. Seems like getting an actual GV number has the most options(as opposed to just the vm option). If you do the full number, you can still forward missed calls to it right?

akenis said:
I tried the above fix, but not sure if it worked yet. Will prob go ahead and do GV. Not sure on the signup options. Seems like getting an actual GV number has the most options(as opposed to just the vm option). If you do the full number, you can still forward missed calls to it right?
Click to expand...
Click to collapse
yeah i actualy signed up but just hadnt pulled the trigger on it yet mostly out of laziness. my fix should work but it can take a little while, few hours even. then you'll see them all pop up, sometimes one or 2 you already deleted but hey.

Yea... it worked. I get vm and notification now. Also installed GV, but it's not taking over for vm. On the install it said auto configure not supported. I do not have a GV number.
How do I get GV to take vm?

..got it. Easier from the desktop. Must click the activate phone button...then instructions have you conditional call forward to gv access number (which is not really a gv number.

[Q] Deleting stock voicemail?

I've done a search on this, but it always seems to go unanswered:
I use Google Voice as my voicemail exclusively, so can I safely delete my Sprint visual voicemail? It's always running in the background, seems kind of useless.

If you have Titanium you can try freezing it, and if you run into any issues you can just unfreeze it. Kind of way to do your own testing. I usually freeze something for about a week, and if I don't see any bugs, I go ahead and delete it.

entropism said:
I've done a search on this, but it always seems to go unanswered:
I use Google Voice as my voicemail exclusively, so can I safely delete my Sprint visual voicemail? It's always running in the background, seems kind of useless.
Click to expand...
Click to collapse
how did you manage to get google voicemail setup on the epic? normally it makes you go into the settings and change the provider on android but the epic has its own settings for voicemail...
I can't figure out how to set it up with google voice

Try doing it from your pc. The web site gives you a code to dial that will swap you over.
Sent from my SPH-D700 using Tapatalk

Yeah you can delete it. I use Google Voice as my voicemail as well, and I delete stock voicemail on every ROM I install. The file is cm-android.apk or something like that. Hope that helps!

@OP:
If you're rooted, just go to system/apps and delete/rename/move the .apk. Root Explorer is good for this.
Or, you can use Autostarts to keep the VM app from running/starting. Again, root is needed.
@Zenoran (and others interested):
It's a subscriber dialer code that changes the "foward if no answer" function. That is how vm is achieved. The menu you refer is simply a shortcut that dials the appropriate number. The GV website can give you the same information (as described by Geekybiker).
I set two entries in my phone book that allows me to easily flip between GV and Sprint VM.
In essence, there are the codes you use from dial pad (press send like you're calling someone):
Activate GV: *28xxxxxxxxxx (x=10-digit GV phone number, no dashes or spaces)
Deactivate GV: *38
Cheers.

snovvman said:
@OP:
If you're rooted, just go to system/apps and delete/rename/move the .apk. Root Explorer is good for this.
Or, you can use Autostarts to keep the VM app from running/starting. Again, root is needed.
@Zenoran (and others interested):
It's a subscriber dialer code that changes the "foward if no answer" function. That is how vm is achieved. The menu you refer is simply a shortcut that dials the appropriate number. The GV website can give you the same information (as described by Geekybiker).
I set two entries in my phone book that allows me to easily flip between GV and Sprint VM.
In essence, there are the codes you use from dial pad (press send like you're calling someone):
Activate GV: *28xxxxxxxxxx (x=10-digit GV phone number, no dashes or spaces)
Deactivate GV: *38
Cheers.
Click to expand...
Click to collapse
Ya I tried dialing this code and it beeps a few times but it still doesn't answer voicemail through google voice it uses sprint's.

Try going online and making sure your mobile number is setup in your gv settings. From a pc. I used gv on a dumb phone and had to setup this way.
Sent from my SPH-D700 using Tapatalk

Google Voicemail problem

I use Google Voice for my voicemail. I have a colleague who does the same, with her Blackberry. We both are on Sprint.
Our calls aren't going to voicemail. I went into Google Voice on my desktop and see that my last voicemail was 12-23. I had my phone with me over the holidays and was on vacation for a week, so not getting a voicemail didn't really stand out.
When I try today, I get this message "We could not complete your call. Please try again."
Any ideas on where I can look before I give them a call? I am running Ultimate Droid and was sure if they would ask questions about my phone being rooted or instruct me to go to certain menus that may or may not be different.
I could get her to call later tonight if it is a Sprint thing but wanted to see if one of you smart folks might have a quick answer.
Thanks.

I also run UD2.5 and I have no problems using Google Voice as my voicemail provider. So you can probably rule out Sprint as being the problem.
You do need to make sure that Google Voice is set as your voicemail provider. Go into settings > Call Settings > Voicemail Service.
It should say Google Voice there. If it says My Carrier. That may be your problem.
If that says Google Voice, then you know you are least half way there. On your computer, log in to your google voice account, and click on settings in the top right corner. It should show your cell phone number as a forwarding number. Then to the right, it should say "deactivate Google Voicemail on this phone?"
If it says "Active Google voicemail on this phone?", then you haven't activated it yet. Click the hyperlink and it should give you a short code to dial on your phone to set up Gvoice as your VM provider.
If it says "deactivate" and you still aren't getting it to leave VM's. Then try clicking "deactivate", then activate again. It should walk you through the set up again.
Last but not least, you can check to see if it is initialized as your voicemail by calling your own cell phone number from your own phone. Gvoice should recognize this and take you into your Gvoice mailbox.
I hope at least one of those steps works. If not, you can try to PM me with your results, I don't know how much more I could help, but I don't mind if you do.

I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk

J_Bone said:
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
Click to expand...
Click to collapse
Did you actually try dialing the *28 followed by your google number just to reactivate conditional call forwarding?
Evo Sent

I will try that. It did give me a link to call during the activation that began with *28 but the rest of the number was not my google number.
Sent from my SPH-P100 using Tapatalk

Still no luck. Had my hopes up on that one.
I still get Sprint voicemail when I call myself and I get 'Call can not be completed as dialed' when I call from my wife's phone.
Sent from my SPH-P100 using Tapatalk

That's weird, so you did try it WITH your google number? I'm not sure why it would give you a different number. You also logged into google voice with the proper gmail address? If you go to settings in google voice does it show the proper phone numbers? Under "this phones number" is your cell number and under google number you see your actual google number? This is a really weird situation.
You can call Sprint and have them completely disable voicemail on your account but I don't think that will actually help.
Evo Sent

I did. I am not having much luck with Google this week. Can't purchase Root Explorer because Google checkout says my zip code is bad (apparently a known issue that only effects some merchants with some customers).
Anyway. When you call your google number from a different phone what SHOULD it do? From my wife's phone, it goes straight to my Inbox. That sound right? I have only used gvoice for voicemail and not a number I use for any calls, in or out.
Sent from my SPH-P100 using Tapatalk

It will only go right to the inbox if you have it set up that way. Of course calling your google number should go to Your inbox not your wifes, unless her account is the one it is associated with. Basically when somebody calls your google number it will ring whatever phones you have it set to forward to. If you have forwarding off then it will go straight to voicemail. If indeed calling your google number goes to your wifes inbox then her gmail address is the one associated with that account. Thus you will have to go into google voice app and log out with your gmail and log in with hers. If you need more help I can be found on yahoo chat under ifly4vamerica, might be easier to help you through this issue.

Its got to be something stupid.... Probably you didnt set something up right. I have 2 google voice numbers one for business.. and one for my voicemail...
I have Never had a problem unless I didn't
1. *28 google voice number ( have to do this after flashing anything or restoring anything)
2. Did not refresh the gv app on my phone. ( after flashing or restoring)
3. Make sure you gmail accts are synced... that way you will get a transcript of the vmail and a link to audio
Its gotta be a miss step somewhere.
I have no probs as long as i do all these things. I flash crap on my phone all the time.
2cents
tim

I have tried to start over a few times and each time I click Activate in the Settings menu it gives me a two step process: 1) Type this number from your cell phone *28{followed by a number that is NOT my Google number}. 2) Press Send.
This doesn't work. So I hit *38 to try and clear it back out (just in case).
I also get directed to that same *28 number when I go through the Call Settings>Voicemail>Voicemail Settings menu on my phone. It refers to it as a carrier configuration. I have GV selected as the carrier in the menu above.
I have also tried to use my Google number after the *28, which is apparently what you are supposed to do and yet again it doesn't work.
When you guys click activate on the GV Menu page does it suggest *28 with your g-number or something different?
What is really bugging me about this crap is that I have been using GV on multiple phones for more than a year (on the EVO since Aug) with no hiccups and it "breaks" out of the blue when I made no other changes to my phone or service.
I did try Sprint last night and the rep there said he fixed it but when I got off the phone and tested it, same result and I decided to go to bed as I value my TV and I was about to throw my phone through it. Gonna try and see if a different rep know more.
Thanks again for all the suggestions.

Update
Still a little confused here but now have it working. Still interested in the 'Why' side of things in case it were to happen again. Was on with a Sprint rep, for over an hour, who seemed to know his stuff and was a GV user himself.
My tries last night were from home where I use an Airrave (older model) for coverage. My tries this morning while talking to him were from my office where the signal is bad. On a couple of occasions I got connected to Verizon. There wasn't a roaming icon on my phone. Maybe Ultimate Droid doesn't show the icon? Not sure there.
He felt like the issue was connecting with Sprint and said that while the Airrave SHOULD work it could still be part of the problem. We finally stopped and he recommended I go to a Service Center, where we would be guaranteed to have good coverage and try again.
After we hung up, I downloaded the Stock 3.70 Rom and wiped everything (data x 3, cache and davlik) and flashed the new stock Rom. I wasn't expecting much as it smelled like a system thing with forwarding calls from Sprint to Google.
In Menu>Settings>Call>Voicemail Service I noticed I no longer had the option to choose Google Voice. I downloaded the GV app. I then went outside, stood on one leg with my socks off and my shirt unbuttoned to make sure I had a good signal, and followed the app's suggested setup, which included the *28 with the number that is NOT my GV number. Now it works.
Should I be worried about restoring my nand backup I did before the wipe? I'm thinking no but I also didn't think the reflash of the Stock would work. I am guessing the unawared roaming was prbly the biggest culprit.
Sorry for the length. Just trying to get all in here in case someone else has a similar issue.

Setting up Google Voice

Hey everyone!
I'm in meed for some help! I am running CM7 and the sprint VCMC does not work with it so now I'm trying to get Google voice set up. I have gone through the set up numerous times and it still will not work. I am selecting do not use Google voice to make calls. I only want it for voice mail. So it prompts me to dial the *28 number, I get 3 beeps and then it hangs up. (I believe that is normal) . So after the set up is finished, when I call my phone it does not forward the calls the my Google voicemail, it simply says the call can not be completed please try again. I have gone online and checked the settings still won't work! I have deletes the account and tried again and still the same error. I know it works, since there are many people around here that use it. I'm sure this is a user error thing. So if anyone has any insight please let me know! I could use all the help I can get!
Thanks!

I know how to fix this!
I've had this problem before and it's incredibly annoying to experience, and almost impossible to find out yourself unless someone tells you.
It's simple really. You NEED a "google voice" number. I know you THINK you have one, but you don't.
Go into your gvoice account, and then voice settings. Right at the top there is a icon that says "get google number". It's free and quick. Once you have a google voice number, you can then get voicemail to work properly.
Hope that helps.

If you already have a Voice number, then did you set up your Evo to use Google Voicemail? I believe the option is in Settings>Call.