Nexus is stuck/frozen - Nexus 4 Q&A, Help & Troubleshooting

Hey! I did something completely stupid. I cleared everything on the Nexus 4 and when I mean everything I Mean EVERYTHING. There is no OS and it is not even recognizable as USB device. I tried installing different drivers, different cords, restarting etc...
There is no OS as it sticks on Google and when you go to recovery and click reboot it says there is no OS would you like to continue.
I can get into Fastboot and Recovery mode no problem but that's as far as I can get. I can't push ADB since usb isn't recognized and can't do fastboot command since again usb isn't regonized.
SO help how do i flash a stock rom or get out of this hole??? Please don't tell me drivers I've tried every driver out there. Windows doesn't seem to want to acknoledge them.

partyhardmonks said:
Hey! I did something completely stupid. I cleared everything on the Nexus 4 and when I mean everything I Mean EVERYTHING. There is no OS and it is not even recognizable as USB device. I tried installing different drivers, different cords, restarting etc...
There is no OS as it sticks on Google and when you go to recovery and click reboot it says there is no OS would you like to continue.
I can get into Fastboot and Recovery mode no problem but that's as far as I can get. I can't push ADB since usb isn't recognized and can't do fastboot command since again usb isn't regonized.
SO help how do i flash a stock rom or get out of this hole??? Please don't tell me drivers I've tried every driver out there. Windows doesn't seem to want to acknoledge them.
Click to expand...
Click to collapse
I'd suggest downloading a custom ROM and flashing it, or going to https://developers.google.com/android/nexus/images and downloading the factory image and flashing it.

partyhardmonks said:
Hey! I did something completely stupid. I cleared everything on the Nexus 4 and when I mean everything I Mean EVERYTHING. There is no OS and it is not even recognizable as USB device. I tried installing different drivers, different cords, restarting etc...
There is no OS as it sticks on Google and when you go to recovery and click reboot it says there is no OS would you like to continue.
I can get into Fastboot and Recovery mode no problem but that's as far as I can get. I can't push ADB since usb isn't recognized and can't do fastboot command since again usb isn't regonized.
SO help how do i flash a stock rom or get out of this hole??? Please don't tell me drivers I've tried every driver out there. Windows doesn't seem to want to acknoledge them.
Click to expand...
Click to collapse
I'd suggest downloading a custom ROM and flashing it, or going to https://developers.google.com/android/nexus/images and downloading the factory image and flashing it.

Related

[Q]Bricked Nexus 7 not recognized on windows Please Help

Hi My nexus 7 was working fine I had a custom rom (paranoidandroid ) tried to upgrade to the latest release and now stays stuck at jelly bean splash screen
ive tried
installing frivers through wugz 1.5
nexus root kit uninstalled reinstalled tried to connect in fastboot mode nothing
I used a windows 7 box and an xp box updated usb drivers on both pcs nothing its like the port on the nexcus 7 was broken or something please help!
The only way I see out is if maybe I can connect through linux but not sure how to I do have a laptop running backtrack I could use
Wrong forum for this but:
Sounds like you tried to install on top of the existing ROM without wiping.
Can you get into fastboot? if so open a command prompt from the folder you have fastboot.exe installed and type "fastboot devices". do you see your serial number? If so you're fine! Flash a custom recovery you can easily wipe/reset and wipe dalvik cache and install a new ROM.
asawoszc said:
Wrong forum for this but:
Sounds like you tried to install on top of the existing ROM without wiping.
Can you get into fastboot? if so open a command prompt from the folder you have fastboot.exe installed and type "fastboot devices". do you see your serial number? If so you're fine! Flash a custom recovery you can easily wipe/reset and wipe dalvik cache and install a new ROM.
Click to expand...
Click to collapse
I can get into fastboot and it doesnt recognize it ive tried everything different cables etc
also i was upgrading from 1.9.2 to 1.9.5 so a full wipe was not required
My main problem is i cant connect cant list devices
so if you're in fastboot mode and you type "fastboot reboot-bootloader" nothing happens?
I don't see how installing a ROM would cause these problems.
asawoszc said:
so if you're in fastboot mode and you type "fastboot reboot-bootloader" nothing happens?
I don't see how installing a ROM would cause these problems.
Click to expand...
Click to collapse
Nothing at all it doesnt recognize it at all
I dont see either I dont get it and I cant get into recovery if i try that it gets stuck at google screen
if i try to boot then I just get stuck at splash
tried different systems no dice
Put your device in fastboot mode. Do not connect it yet.
Run wugz 1.5.2 (that's the latest I think) and press the "Full Driver Installation guide".
Check the instructions to remove your current drivers. Remove them.
connect your device
Reinstall the drivers manually (not via the toolkit). Use the naked drivers from here.
Download the factory image from here and flash it via the toolkit.
root it, flash cwm do whatever you want to do :silly:
profit
Wont respond or recognize it
snipestech said:
Wont respond or recognize it
Click to expand...
Click to collapse
You need to install the drivers. Do you know how to get into your device manager in windows and install drivers for devices connected? You need to dl th wugz that regunus told you about above. After installing you can tell your computer to search in that folder to install drivers. When you open your device manager do you see anything yellow with a question mark. Once you have the drivers installed correctly then follow this http://forum.xda-developers.com/showthread.php?t=1781250 and you will be golden. Been through this a couple times already
Also when you try to manually install drivers for the devices that are not recognized in the device manager make sure to guide the driver install wizzard in the folder Universal_Naked_Driver_0.7 (or wherever you unzipped your drivers) and NOT in a specific directory like "amd64" or "i386".
If all drivers are succesfully installed, your computer will see the device in fastboot mode and your problems are gone ^_^
snipestech said:
Wont respond or recognize it
Click to expand...
Click to collapse
You can install the toolkit from here http://forum.xda-developers.com/showthread.php?t=1809195 then use it to install the drivers, then install temp cwm, then reboot into recovery, do a full wipe and try to install 1.95 again. You can use the toolkit to install a rom as well if you download it to your computer. Hope it helps.You always have to wipe cache and dalvic cache when flashing any rom. No wipe means you don't need to do a data/factory reset.
Vocalshock said:
You need to install the drivers. Do you know how to get into your device manager in windows and install drivers for devices connected? You need to dl th wugz that regunus told you about above. After installing you can tell your computer to search in that folder to install drivers. When you open your device manager do you see anything yellow with a question mark. Once you have the drivers installed correctly then follow this http://forum.xda-developers.com/showthread.php?t=1781250 and you will be golden. Been through this a couple times already
Click to expand...
Click to collapse
Its not connecting at all Ive done this before ive had many Android phones when i connect nothing happens. I tried different cables computers etc nothing no connection at all
Would like to try to connect on linux if not Its going on ebay as is
snipestech said:
Its not connecting at all Ive done this before ive had many Android phones when i connect nothing happens. I tried different cables computers etc nothing no connection at all
Would like to try to connect on linux if not Its going on ebay as is
Click to expand...
Click to collapse
dude, forget the ebay! Your device is ok!
Check the Device Manager in the control panel to make sure all the drivers have been installed correctly. After that we'll see
I did dalvic and that's it also I already tried that tool kit regunus is connect via teamviewer see if he can help
Sent from my Galaxy Nexus using xda premium
snipestech said:
I did dalvic and that's it also I already tried that tool kit regunus is connect via teamviewer see if he can help
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I think he should be able to help. If not let me have a go at it..I have Team Viewer.
He would need dubugging mode on wouldnt he
Sent from my SGH-I777 using Tapatalk 2
Regunus tried no avail.
I reformatted my laptop dual boot windows 7 32 bit.
Tried all previous suggestions its not recognized, me and Regunus came to the conclusion that the port can't be bad Cuz it charges yet it does not recognize it.
I just finished installing adb fastboot on ubuntu if I go to terminal and list devices nothing if I connect my Galaxy sIII it shows up so again not being recognized while other devices do.
Current state :
Fastboot start goes to paranoid android jelly bean splash
And hangs
Fastboot recovery stays stuck at Google screen
I have reciept and all to bad I can't return may just post on ebay
Same Issue
I'm having the same problem, was this ever resolved?
Edit: I was having the same problem. Downloaded 'Nexus 7 Toolkit' and ran the 'install driver' option again (option 1). Device was recognized again.
No such thing as no way out. Keep find a way to connect and you're all set. Have you tried force reboot to fastboot and then enter recovery? I have similar problem once with my nexus s and i finally find a way after 10 hours of constant googling
I've tried nexus 7 toolkit
I reboot into fastboot mode and select recovery and it goes to Google and hangs I've tried on different post nothing at all
Sent from my SPH-L710 using Tapatalk 2
When it was recognized what state was it in?
fastboot mode?
Sent from my SPH-L710 using Tapatalk 2

Need Help Unbricking Nexus 7

The problem is I can't unbrick and restore my nexus to stock rom.
I can't boot the device and I'm only able to boot to bootloader. However, my computer doesn't recognize the nexus. It keeps saying Window cannot recognize it whenever I plug my tablet to the computer in bootloader. I tried uninstall and reinstall driver several times, but none of them seems to work . ----> That means I can't even use adb to restore the phone simply because my tablet is not recognized in window.
Is there anyway to fix this problem? I really need your helps as soon as possible.
Thank you for reading !
Get to bootloader. Then use Wugs toolkit, open advanced options. On the very left is something like "temp boot to recovery". Once that boots it to recovery, ADB should work. It did for me. I was in some trouble last night and got out by this. If you know how to use adb/fastboot commands, you should be good. And I uninstalled my drivers and when I plugged it in the device automagically reloaded the drivers. But you have to do it a few times. Had to do it in bootloader, recovery, and another point. Anytime it asks to load drivers/etc do it.
I can't boot to recovery through Wug Tool Kit. It keeps saying Fastboot device was not found >"<
By the way, whenever I connnected my device to computer, the bootloader freezes :|
What were you doing before you go into this situation?
I was on Glazed Jelly Bean rom and wanted to go back to stock rom. I used nexus 7 toolkit to do all the work for me. However, there was something wrong like the toolkit didnt extract the stock img right or something like that, my tablet got bootloop, and what happened next was what i had been telling you guys.
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Consider deleting the drivers from Windows after uninstalling them otherwise Windows may try to be "clever" and reinstall the bad driver when you plug the device in. The Nexus 7 drivers from Asus can be downloaded here and Google's USB drivers are here
Travisdroidx2 said:
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Click to expand...
Click to collapse
What if I couldn't get adb working?
I tried everything and windows still doesn't recognize my device in fastboot
Have you tried Nexus Root Toolkit v .1.5.4?
kiddo94 said:
I tried everything and windows still doesn't recognize my device in fastboot
Click to expand...
Click to collapse
try connecting to the usb port at the back of your computer
Paranoid flashed with the bricked kernel did this to me once right after the move to 4.1.2. Even with a full wipe and all the usual safety precautions it just stuck on bootloop forever and wouldn't let me in. I chalked it up as that's what I get for being the guy that's never satisfied with stock. I was unable to get my nexus7 fixed. I sent you a suggestion on pm though.
Never mind everyone. Thank you so much for your help.
I tried install the nexus 7's driver on another computer and it recognized my device in bootloader mode, and restore everything back to stock now. Thank you so much!!!!
Mine did that to the first time I tried. After I got it to work, the permissions were all messed up and I could not get it to download anything off the web and I was getting a playstore error 90% of the time as well. I finally just wiped everything on my tablet, installed the stock rom via N7 toolkit, then reflashed smooth rom, and all is working now. It may have been a bug with the older version of N7 toolkit, as I updated it before I reran everything.

Bricked & Unseen...

Ok, here goes my story.
Just a week ago from the date this was posted, I decided to update my recovery (TWRP) through ROM Installer. Surprisingly, I didn't see TWRP at all in the "Recoveries" section of the application. Stock, ClockworkMod Touch, regular Clockworkmod (no touch), and unofficial Clockworkmod were available - from what I can remember. I decided to use Clockworkmod (no touch) to install Paranoid Android. Coming from OmniROM, I factory reset and flashed the .zip.
Flashing ended in error with Status 7. A while before I had used ClockworkMod Touch to try another ROM and had no such issue. I ignored the error and restarted my tablet hoping that it would still boot fine. It rebooted, gave me the Google logo for about 5-10 seconds and automatically rebooted into recovery.
I saw a bypass for Status 7. Removing some lines from the updater-script was the solution. Having no access to my Nexus 7 storage, this bypass is unusable
I tried flashing a new recovery using flashboot fastboot. After verifying that I had my drivers installed (Universal ADB by Koush), I opened up adb in the command line (Windows) as an administrator. I could not see my device. I tried the drivers from Asus, multiple USB 2.0 ports, and a different USB cord, but same results. I tried on a different computer. Still no detection.
Systems used: Windows 8.1, Windows 7 (x64), Windows 7 (x86)
I tried using Wug's Toolkit and used Flash Stock + Unroot, since it didn't need USB Debugging enabled. Same results...
I also tried plugging in another Android phone (LG Optimus Dynamic II) to see if Windows would recognize it. Windows recognized it, installed drivers automatically, and was recognized in ADB immediately. This practically unknown phone (XDA doesn't have a section for it yet) could be recognized, but my world famous Nexus 7 2012 can't be seen.
I have absolutely no idea of what to do now...
Are you on the bootloader screen when trying to use fastboot?
PrizmaticSmoke said:
Are you on the bootloader screen when trying to use fastboot?
Click to expand...
Click to collapse
Yes. Every time I use fastboot, I am in the bootloader.
I'm not new to this at all, so say whatever you need to ^^
The main problem is my PC not recognizing my Nexus 7 through adb. Again, I have used multiple cables with no success.
The computer I am using for this runs Windows 7 x64. I have only tried using USB 2.0 ports to connect my tablet.
Thank you!
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
PrizmaticSmoke said:
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
Click to expand...
Click to collapse
Thank you so much for all of this! I'll need all the luck I can get...
By the way, I checked that softbrick option ^^!

Soft brick? (No ROM installed but can sort of boot into recovery)

howdy y'all,
so im trying to help out my buddy. he currently has no os installed as well, but can boot to bootloader and twrp recovery 2.5. no idea how he has that but I figure I could just mount some zip files and be on my way. Currently whenever we try to do anything in twrp(ie wipe/mount) it is just hung up on unable to mount /radio even when all I have checked is system. I can't use adb or fastboot as far as I'm aware of; I've tried to use the unified android toolkit from skipsoft but its no dice since I was never able to turn on debug mode to begin with? So yeah any help would be much appreciated
oh and I know its not my cable or usb ports since the tablet can still charge.
Also this is the 2012 N7
Hi,
You'll need to get adb and fastboot working, best approach is to wipe and flash factory images through fastboot but may also need to use adb for e2fsck
http://forum.xda-developers.com/showthread.php?t=2277112
See this on getting fastboot working, best of luck!
demkantor said:
Hi,
You'll need to get adb and fastboot working, best approach is to wipe and flash factory images through fastboot but may also need to use adb for e2fsck
http://forum.xda-developers.com/showthread.php?t=2277112
See this on getting fastboot working, best of luck!
Click to expand...
Click to collapse
I don't understand how I'm supposed to get fastboot working since I was never able to enable debug mode on the device in the past let alone now that it has nothing installed. And from what I can understand from the instructions I need the drivers to be installed after I plug in while under debug mode for the sdk to work.
I attempted to install the nexus 7 driver from here: http://support.asus.com/download.aspx?SLanguage=en&m=Nexus+7&os=32
However it looks like I already have the files on my computer from a previous attempt with Skipsoft's Android toolkit?
Because of this I'm unsure of how to move forward with this fastboot business.
fastboot doesn't need debugging on or an os installed, just a functional bootloader
You will probably need to manually update the drivers yo the proper ones
I see, how do I go about manually installing this driver then? I'm assuming I need to go through some sort of windows device tree? Or can I just extract a file somewhere?
You can download usbdview (just search Google for a free download) to see what driver is selected when you plug in your tab easily
Or you will need to go into device manager and select to manually update the drivers, don't allow windows to select but manually choose it
There are loads of instructional videos on YouTube for you if needed
I know this is a super late response, but I never managed to get around to trying to find out how to do a manual install. Just tried today using the Nexus Root Toolkit v.1.9.9. I still can't figure out how to manual install the driver because my issue is that windows doesn't recognize anything is plugged in, and all of these guides do state that I should have had usbdebugging checked. I can't seem to find a specific guide that correlates to setting fastboot up exclusively like you mentioned.
Also, using usbdeview like you said I could see that I have installed a google nexus adb interface, a google galaxy nexus adb interface, as well as the mtp usb driver.
Sorry for all the handholding, but this really is an issue that I've never have encountered and I can't seem to manage.
Hey again
There is a fastboot guide in the first post I linked you to
If you can't get fastboot to recognize device in bootloader mode it is possible the USB port is broken, but more likely an issue with drivers, cord or PC
So try a new USB cable, or a different PC
Try try again with drivers, uninstall and reinstall
Unfortunately this type of trouble shooting is hard to do without device in hand

Huge mistake

Hey guys ,let's get straight. I'm totally dumb.
After flashing Lollipop factory img which reseted my internal storage (made a backup on PC), today I decided to try AOSP. Downloaded with my phone, flashed it. But the file was corrupted (bad download or something). Results : I only had that rom on my internal storage, my phone won't boot. I thought I could use NRT, although it as always worked fine, now it keeps telling me "adb device not found", "no fastboot devices". So, actually I can't do anything and I can't see what can I do.. already tried reinstalling drivers, but windows isn't even showing my nexus 4 on device manager
Looks like I need help, and sleep too..
Pedrau said:
Hey guys ,let's get straight. I'm totally dumb.
After flashing Lollipop factory img which reseted my internal storage (made a backup on PC), today I decided to try AOSP. Downloaded with my phone, flashed it. But the file was corrupted (bad download or something). Results : I only had that rom on my internal storage, my phone won't boot. I thought I could use NRT, although it as always worked fine, now it keeps telling me "adb device not found", "no fastboot devices". So, actually I can't do anything and I can't see what can I do.. already tried reinstalling drivers, but windows isn't even showing my nexus 4 on device manager
Looks like I need help, and sleep too..
Click to expand...
Click to collapse
Hmm can you get at least to the bootloader menu. If you can, there's still hope. At this time, you're better off using the manual commands rather than the NRT (the NRT use a set of pre-configured scripts and doesn't always end up where you would like to) Have you tried to also plug your device inside another USB port?
zaclimon said:
Hmm can you get at least to the bootloader menu. If you can, there's still hope. At this time, you're better off using the manual commands rather than the NRT (the NRT use a set of pre-configured scripts and doesn't always end up where you would like to) Have you tried to also plug your device inside another USB port?
Click to expand...
Click to collapse
Yes I can acces to bootloader and TRWP. Tried another USB port, another USB cable, using manual commands it says " <waiting for device>" and nothing happen..
What drivers are you using. I use the Google usb driver available here
http://developer.android.com/sdk/win-usb.html
How to install these drivers here
http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
You also need the android platform tools installed on your pc for adb and fast boot commands to work. I use this installer
http://forum.xda-developers.com/showthread.php?t=2317790
Make sure you have completed these steps on your PC before you connect it to your nexus.
venu123 said:
What drivers are you using. I use the Google usb driver available here
http://developer.android.com/sdk/win-usb.html
How to install these drivers here
http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
You also need the android platform tools installed on your pc for adb and fast boot commands to work. I use this installer
http://forum.xda-developers.com/showthread.php?t=2317790
Make sure you have completed these steps on your PC before you connect it to your nexus.
Click to expand...
Click to collapse
Thanks buddy , but my drivers were fine before all this. And now i can't reinstall it that way since my nexus isn't even showing up on device manager, I used another method from NRT. Gonna test on w7..
EDIT: Problem solved using windows 7. There seems to have problem with drivers on windows 8.1
Yes, in windows 8 you need to disable driver signature enforcement. In windows 7 no problem.
venu123 said:
Yes, in windows 8 you need to disable driver signature enforcement. In windows 7 no problem.
Click to expand...
Click to collapse
I didn't have to on Windows 8.1.

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