[Help] SVH-E300S Microphone won't work - Galaxy S 4 Q&A, Help & Troubleshooting

Hello all.
I have a Samsung Galaxy S4 from Korea. Model: SVH-E300S
English is not my native langague, but I promise I will try my best.
Here is the deal. I broke my S4 screen so bad that I had to change the hole thing (screen and touch). Almost everthing went fine, but the tech who did the service told me my Microfone wouldn't work anymore, because of the screen crash.
I did some tests with audio recording (native app) and I can only record my voice if I change the "Channel" setting to Stereo. If it's in Mono, it doesn't work.
Therefore, I tried to make a call. The same thing. The mic doesn't work... So I believe the main config Mic for Calls is Mono.
Does anyone how if there is any way to change it to Stereo?
I would really appreciate any kind of help!

Anyone?

Related

Microphone Recording and Call sound

Anybody else got TERRIBLE sound when recording or using the A500 for VOIP calls or Skype whatever?
Really awful, and when recording you can hear you own voice clearly indicating the microphone is in front but why?
The recording image is pretty f-ing good! But sound is very disappointing... Is it possible to fix this? Or is a permanent issue?
Can anybody else comment on their recording quality?
Would be greatly appreciated, we gotto make the most of out Iconias right!
The microphone cuts-off everything above approx. 3.5kHz and the noise cancellation (2nd mic under the SDCard cover) seem to make things even worse. You can try to cover the 2nd mic with your fingertip.
I had a tablet that had a problem with the microphone. It worked ok for voice searches and recordings at the beginning, it never worked for skype or google talk video chats. The finger over the microphone thing worked for skype, not so much for google talk. After about a month it stopped working for everything and gave me an "audio connection" problem. Called acer, they said it was hardware related...they offered to fix it, but instead I brought it back to best buy and got a new one. The microphone works spectacularly now. If you can, bring it back and get a new one....
This is a BIG EPIC failure for Acer... I mean its such a small thing that they could have done better, nearly ALL tablets have decent mics...

[Q] external microphone problem

Hi all,
I'm a newly converted Samsung lover.. dropped my iPhone and have a Note 3. I want to shoot a video for You Tube and realize the built in microphone will not be suitable. I 've tried to plug in an external microphone but it does not work at all.. as if blocked. No sound at all coming from the microphone. Somebody said something to me about a Kernel.. don't even know what that is. Could I get some "sound advice?"
Thanks so much!!

[Q] Mic issues

Has anyone dealt with a dead mic ?
One day out of the blue on 4.4 mic stoped working.
Installed L 5.1. beta 3 and the mic still seems dead (Calls and Google voice) HOWEVER in sound recorder the mic works (picking every single sound) ...
Further more installed the HiQ Mp3 recorder which apparently can use front and or back mic and it works in all configs .(front back and stereo)
Tried different values via engeenering mode with no luck ....
****** Apologies to all this post was misplaced in this forum *********
I guess I should replace the charging board alltogether however I am puzled that the recordings come out clean ......
Anyone with a similar experience ??
(btw sound on wired headset is fine ... bluetooth sound is broken I think due to beta since the bt headset and speaker I tried didnt work)
Phone is Jiauy S3A
Ok Results
The issue was a dead mic (low mic) or rather a near dead mic.
Replacing the mic (on the same board ) resolves the issue (note that you can use third party mics i used asamsung one)
Best test to realise where is the fault
Open the camera recorder and start recording
Close the top mic hole with your finger, start talking in the lower mic and in the end gently (very gently) blow towards the hole.
Repeat on the top hole with the lower hole closed
After that listen to the video
If there is a problem with a mic the voice might be heard but the blow will be almost inaudiable in the problematic mic.
I have exactly the same problem - mic works fine on sound recorder and on the video camera, but Google Voice Search and using the phone does not (I've tried your blow test and it's all fine). This surely cannot be a hardware fault, can it ?
I've tried updating to LL5.1 beta3, but same problem. I've fiddled with the audio settings in the engineering menu, using a variety of values, and turned off the noise reduction without any success.
Any ideas ?
clayts450 said:
I have exactly the same problem - mic works fine on sound recorder and on the video camera, but Google Voice Search and using the phone does not (I've tried your blow test and it's all fine). This surely cannot be a hardware fault, can it ?
I've tried updating to LL5.1 beta3, but same problem. I've fiddled with the audio settings in the engineering menu, using a variety of values, and turned off the noise reduction without any success.
Any ideas ?
Click to expand...
Click to collapse
Google voice was the main indicator that the mic was bad ....
Do the blow test again and try as "gentle" as possible and then compare the results, if the uper mic is louder then then mic is dead or nearly dead.
Most probable that you ll need to change your mic
Thanks for your help - can you provide a link to the replacement mic you used (or did you use one from an old phone) - and is it easy to replace ?
Unfortunately I did go to a service shop for the repair, so I dont have a model number, all I know is that he proposed two different types, one was a noname and the other one was made by samsung (so my guess is that any samsung service center can sell you one) .
The process took about half an hour, unsoldering the old mic and soldering the new and the cost was 10 euros ( around 11 USD)
Sorry I couldnt be any more helpfull on that.
I found that, after video recording with stock camera app, main mic stop working for calls. only upper mic working. you can test it with 2 phones in both hands. but I was find simple solution: many people holding phone when taking pictures so the controls are on right side. but if you turn you phone so the shutter button will be on left side, after video recording, main mic still working!!! btw. if you like to take a shoot with control button on right side, just after you finished, turn your phone for 180° and make one more shoot, just to save your main mic for calls. no reboot needed after this action. tested on many roms, KK or LP, happend with all roms and stock camera. so problem is with stock camera app and sensor that give the information to phone to disable main mic.
Well mine was definitely a hardware fault - got a replacement lower board (USB/mic/speakers) and replaced it myself - all good again.
I think i've got the answer. The lower mic is broken for some of us. When we got to the camera app and take a video and turn the phone around it will indeed change the mic and then will use the upper one (still working) in future calls. This is why you can then be heard after when you call someone, but you'll be using the upper mic and the lower mic is still broken. Once your reboot you have to redo this. I'd like to buy a new board (usb + mic) but we cannot find any on internet anymore. Except some sellers on Ebay who are selling it from 150 dollars to 900 dollars (no joke). I guess i don't have much solution except doing that trick and use the upper mic and then try not to reboot the phone.

[Question] Microphone Issues - Any ideas?

Hello everyone, I've checked the forums and I've not really seen many answers to this question as it's something that's been bugging me for a while now.
I don't know when it started, but I noticed recently after recording a video and playing back, the sound on one side is completely gone. Almost like Stereo mode has been disabled, I have determined that it is the microphone that is often used during Loudspeaker calls, I tested this by placing a call to a friend on a regular call, then a WhatsApp Call, and finally a Skype call - and each platform is having the same issue - my loudspeaker microphone is not picking up audio. Is there a fix for this? I took apart the device, cleaned thoroughly but I'm wondering if the microphone itself has become busted. If anyone has a similar issue, or has found a fix for this - could you please provide me with some information? I love my Note 3 and would love to start recording some videos again.
Thanks everyone!
Ginger Bearded Guy
Ginger Bearded Guy said:
Hello everyone, I've checked the forums and I've not really seen many answers to this question as it's something that's been bugging me for a while now.
I don't know when it started, but I noticed recently after recording a video and playing back, the sound on one side is completely gone. Almost like Stereo mode has been disabled, I have determined that it is the microphone that is often used during Loudspeaker calls, I tested this by placing a call to a friend on a regular call, then a WhatsApp Call, and finally a Skype call - and each platform is having the same issue - my loudspeaker microphone is not picking up audio. Is there a fix for this? I took apart the device, cleaned thoroughly but I'm wondering if the microphone itself has become busted. If anyone has a similar issue, or has found a fix for this - could you please provide me with some information? I love my Note 3 and would love to start recording some videos again.
Thanks everyone!
Ginger Bearded Guy
Click to expand...
Click to collapse
First factory reset and check again. .if same it s material problem
I've Factory Reset about 10 times since this post, and attempted all kinds of different things. I can confirm that it is a definitely a hardware issue, could you recommend what to do so I can get this fixed? Again, my primary microphone works fine while making calls - it is only when I enable Loudspeaker that the other party is unable to hear me due to the "Top Microphone" on the device not working for some unknown reason. Again, I've attempted cleans, fixes etc - but the issue only occurs during loudspeaker calls and when recording video as the top microphone is used with the primary microphone for Stereo Recording.
I know the microphone still picks up some form of audio but at a very low level - as I have called a friend and enabled loudspeaker and continued on to blowing in the hole where the microphone is situated. They can hear the loud distortion created by the air, but not a voice or anything like that. I really have to shout (And I mean LOUD) if anything audio is to be picked up.

Bluetooth no audio for calls (whapping noise)

I recently got a replacement Samsung S7 edge from my supplier as I had cracked the screen on the original one.
I "new" S7 edge doesn't work for phone calls with my Bluetooth headset, a Sony MW1, as my original one did. It's fine for media audio but for phone calls it just makes a thumping sound when someone speaks, and so it's entirely inaudible.
I've uninstalled any audio recording apps (and disabled Google Voice) as I've read these can conflict, but it didn't help even after a hard reset.
I've tested the headset itself against another phone (s8) and it works fine.
I haven't tried factory formatting my phone yet as it took a while to set up, but I did boot it into safe mode - which I understand should prevent any background services (such as those that monitor the mic like "OK Google") from loading automatically.
all pointers?
Ash

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