[Q] Heat problem - Nexus 4 Q&A, Help & Troubleshooting

Hello,
This night I left my phone plugged in to charge it.
When I woke up 6h30 later, it was boiling hot and not just hot like the times I play games on it. It was hot all over, front and back!
I unplugged it and the phone switched off by itself.
I waited 15 minutes for it to cool and then switched it back on.
It's working fine but I'm afraid it's lifespan has been dramatically reduced.
I've attache the battery settings screen after the incident.
Apparently, the phone charge blocked something like half an hour after being plugged in and the overheat lasted 6 hours...
And the security system activated only after unplugging.
My questions :
Do you think the phone could be badly damaged?
Is there a way to check the battery temp history?
If the phone still works fine, should I still give google a call?
Thanks

I've been experiencing hear issues lately as well. I looked into weekdays running in the background and what is keeping my phone awake. Tweaked a few songs here and there. So far it hasn't been getting quite as hot, but it's just my first day results.
A while ago I was using a third party charger overnight from 10% or so. After roughly 6 hours it was only at 49%and screaming hot. Changed up chargers since and haven't had that issue.
Sent from my Nexus 4 using XDA Premium 4 mobile app

Use the charger provided along with the device or one with a similar ampere rating for best results.
and for your above battery issue try to switch off the device and charge, see if that helps. If it's just a calibration issue then it'll be fixed. Otherwise you'll have to get the battery replaced.

dont let phone on chrging whole nght.. it effets btry life.

I had an issue with my battery and heat. The phone was getting warmer every day (or week).
I noticed that their was a little bump on the back cover. After having removed it, i realized that the battery had nearly doubled its size.
I purchased a new battery (original), and i don't have any heat issue anymore.
The old battery was a year and a half old.

Related

Battery life sucks?!

So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Evostance said:
So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Click to expand...
Click to collapse
same here ill try to get a new one
Check if you have any applications running in the background. Do you have Wifi turned on, bluetooth? Every module that is enabled keeps sucking power. If you don't turn them off, your phone can indeed get drained pretty quick. The battery is just fine, 1500mAh isn't bad at all. Do keep in mind that - due to the big screen and many options - phones like this just don't last for a week.
Also, did you fully uncharge your battery when you first used the phone?
If the problem persists, you can always contact SE to get a new one, as it's not supposed to drain that fast.
I know on the old P990 if you didn't exit the camera app correctly it just ran in the background and drained the battery. I do a double check in the task manager every so often to ensure that nothing was left running that shouldn't be.
http://forum.xda-developers.com/showthread.php?t=463775
This is a thread from Touch HD about AE Button Plus.
I am testing this now on my X1 because I am alos not happy with MY battery life.
dingolino
the camera is not that bad, actually it's one of the bests I seen in a mobile device... anyways, don't expect to take, for example, good night photos, but actually, with good lighting the photos came really nice.
as for battery; I'm sure you shoudl have something (maybe wayfinder) running in the background, with moderate use I get 3-4 days of battery without problems; and I never let it get down 40%.
i get about 2 days max on my battery. thats with nothing running in the background, althought it does ckeck my emails every 15 mins.
shame u cant buy a bigger battery like a 3000 that would last twice as long as 4 days on one charge would be amazing
Hm.... i have another one for you guys. I was using the phone non stop for the past couple of days. Wi-fi is always on and i watch media and use opera a lot. The battery lasts for about 8 hours. When i got the phone the battery was almost dead. I did charge it but for a couple of hours only. Then i charged it overnight for 12 hours. Did the fact that i did not charge it for a long time from the box affects my battery life???
orelsi said:
Hm.... i have another one for you guys. I was using the phone non stop for the past couple of days. Wi-fi is always on and i watch media and use opera a lot. The battery lasts for about 8 hours. When i got the phone the battery was almost dead. I did charge it but for a couple of hours only. Then i charged it overnight for 12 hours. Did the fact that i did not charge it for a long time from the box affects my battery life???
Click to expand...
Click to collapse
yeah, i did that with a phone i bought about 2 years ago and had to get a new battery as the original one would die after a day or 2 (should last about a week as was standard phone). i always leave a new phone on charge overnight now so i know its charged all the cells
I'm not going to say that you guys are wrong, but...
This phone, does not need to be fully drained the first time you use it, nor does it need to be fully charged. That was only an issue on older batteries, it's not an issue anymore.
I also believe it says so in the manual somewhere So, I'm guessing you guys had some defect batteries, cuz it's not an issue with the battery thats in the X1.
are you using Itjes latest HD based rom?
I found I got really bad battery life out of it for a couple of days till I let it run down to under 10% then charged it again. It's working fine now.
CantoX1i said:
I'm not going to say that you guys are wrong, but...
This phone, does not need to be fully drained the first time you use it, nor does it need to be fully charged. That was only an issue on older batteries, it's not an issue anymore.
I also believe it says so in the manual somewhere So, I'm guessing you guys had some defect batteries, cuz it's not an issue with the battery thats in the X1.
Click to expand...
Click to collapse
I heard the same thing from a couple of people. Older batteries had that problem but modern ones don't. I just wanted to make sure =P
u might be right. like i said it was about 2 years ago it happened to my phone. but why take the risk
The only thing I had on was wifi and check mail every 30minutes.
I only use general useage (8 pictures and a few messages)
but that was it. I dont understand. I charged it for 20mins and its gone from 20% to 60%.
7hours later its only on 50%. Strange thing is, my phone has been on a radiator all day and it hasnt last that much charge.
Last night it was freezing -4c outside and wasnt that warm inside, then I slept in a cold room. I wonder if heat has anything to do with it :S
Evostance said:
The only thing I had on was wifi and check mail every 30minutes.
I only use general useage (8 pictures and a few messages)
but that was it. I dont understand. I charged it for 20mins and its gone from 20% to 60%.
7hours later its only on 50%. Strange thing is, my phone has been on a radiator all day and it hasnt last that much charge.
Last night it was freezing -4c outside and wasnt that warm inside, then I slept in a cold room. I wonder if heat has anything to do with it :S
Click to expand...
Click to collapse
Did you flash your phone recently? was the battery at full before you flashed it? it's been reported as a problem on other phones (I remember the UNI used to do this) that if you flashed when the battery wasn't at full it messed up the power levels.
Evostance said:
So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Click to expand...
Click to collapse
Mine was crap the first few days. I read somewhere on this forum to run battery to zero and charge overnight with the phone off. Mine now lasts all day and is recharged each night.
Just a sidetrack with regards to batteries...
When I charge my X1 with the device turned on, the battery tends to heat up till even the casing is hot to the touch. Is anyone else encountering the same thing?
However, when the device is off while charging, the battery doesn't heat up.
Weird...
It depends on what applications you've installed.... Touch flo drains it like hell.
My phone looks like this.
I use SE panel 1, no other gimmicks.
Pocket player for music 2 hrs each day.
15 min of video here and there.
2 hrs of phone calls, and a hell a lot of messages, which means keeping on switching the phone from potrait to landscape and so on...
SPB phone suite.
SPB wallet.
SPB Wireless manager.
I get a solid 2 days with about 15% remaining at the end of the second day...
thengwee said:
Just a sidetrack with regards to batteries...
When I charge my X1 with the device turned on, the battery tends to heat up till even the casing is hot to the touch. Is anyone else encountering the same thing?
However, when the device is off while charging, the battery doesn't heat up.
Weird...
Click to expand...
Click to collapse
As much as possible put the phone in sleep mode when you charge the battery. And the battery gets more heated up when charging over USB.
Hi!
I had the same problem some days ago. Even if the X1 slept on my desk with no application running, after 2 days the battery was empty.
I thought about what I installed last and deinstalled Batti. And now the battery lives much longer.
Btw... does anyone know a good app to show the status of the battery? Or how I can show it instead of the clock?
Batti was great but charging every second day was not.

Battery suddenly drained completely

Before I left the house to go to work, my 10.1 Tab (Google I/O Limited Edition, rooted with 3.1) was at around 80%. I get home 9 hours later and the battery is completely drained. I plugged it in to the charger and turned it back on to see the battery at 1%. That just doesn't seem right to me. I can usually go about 2 days without putting it on the charger.
I've attached an image of the Battery Use graph, you can see it just drops like a cliff for no apparent reason. Has this happened to anybody else? Also, I just noticed that the time it was off (approximately 9 hours) is missing from the graph, so it only shows just under 5 hours.
I had the same issue last night. It had ~40% battery left when I went to sleep last night and this morning it wouldn't turn on, so I plugged in the charger and found the battery drained completely.
Interesting that it happened for you the same night. For me, it seemed to have happened around 5-6pm Pacific time on June 23. I don't know the exact time because I didn't have it with me at the time.
Happened the same to me a couple of weeks ago.
Battery was at 40% and overnight went to 0% and the tablet turned off.
Very weird
Came home to find mine with the screen on but completely black so you could BARELY tell it was on. Had to reboot as it wouldn't respond. When it did I only had 20% charge. I had unplugged it about 5 hrs earlier and left it with about 95% charge. Only happened once though so I haven't worried too much, maybe a similar issue though
Sent from my PC36100 using XDA Premium App
If I had to hazard a guess.. it would probably have been a runaway process in the background somewhere that totally drained the battery. If it was the battery itself losing a charge like that, I would be worried.... When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
jvanbrecht said:
If I had to hazard a guess.. it would probably have been a runaway process in the background somewhere that totally drained the battery. If it was the battery itself losing a charge like that, I would be worried.... When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
Click to expand...
Click to collapse
Wouldn't a runaway process drain the battery slowly over time? This seems to have happened instantly.
I really hope i dont find mine doing this... If I watched a laptop do it I would say the battery was shot. Now that its been charged does it hold a charge just as good as it was prior?
Im jealous you got the google I/O tab, was trying to get one on ebay but to hell with spending all that money for an army of androids you wil never see in a case. I heard they were giving them away for free @ the conference...
Happens tome as well
COUPLE of days ago sentries sleep and woke up to a dead tab
Before I went to bed I had at least 50 perent charge
well , twice in 5days usage .... there is a problem ..... weird
Sent from my SHW-M110S using XDA App
mine no response in wall charging ..so worried that i am pondering your words ...'when it did '
were u trying to. say the tab was not being able to boot in quite some time ?
dsEVOlve said:
Had to reboot as it wouldn't respond. When it did I only had 20% charge.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Sent from my SHW-M110S using XDA App
I have had my tab 3 days unrooted. I left it last night at 85% and came home several hours later with the battery totally drained.
Will wait and see. Mine boot, battery 44%, not sure a wall charge in 30 some minutes can charge this much. Battery usage found no clues, no sign of sudden drop......
Yep just happened to me Also. This is a real problem.
first to make sure these power saving settigs are alright ,especially gps which will be turned on by so many location iasking apps.
i originally thought it happened twice on me . now i got to. say the first time my gps is on ,second time , the 10.1 looks no response /dead , but press power burton longer, it will be back in desktop without boot,kind of like hibernation on pc ......maybe after a quite long time no activity, 10.1 manage to hibernate itself .....just guessing
Sent from my SHW-M110S using XDA App
i just had this happen to my 7" gt. never happened before.
Maps, for some reason, has been quite active even though I haven't used it in a while. I am not logged in to Latitude or anything so I don't know what gives. Also, CNN and USA Today apps seem to consistently get active on 1-5 hour intervals even though I disabled Notifications, etc. Anyone knows the reasoning?!
Last night I was browsing the web at about 30% battery, when my tab just clicked off out of nowhere. I wasn't able to turn it back on until I'd plugged it in. Once I got it back on it showed 1% battery.
Very weird...
battery issue
So last night im surfing the web battery is about 65% suddenly the remove charger battery full message pops up and the indicator says i have %100 full? I hadnt charged it in 4 hours.
jvanbrecht said:
When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
Click to expand...
Click to collapse
Maybe if there's dead short and the pack isn't fused. Otherwise I call BS.

[Q] Weird battery usage

Hi, I've had my Play for about a week now and absolutely love it. The only thing I don't get about it is it's weird battery usage.. it seems to charge slower than it uses for one thing, and the usage seems kind of random.
Last night I went to bed with about 70% battery usage. This morning I woke up and my phone was off. I tried turning it on while charging but it didnt work (not even a charging indicator), I took out the battery and put it back in which got it working. Once it booted I checked the battery usage and it showed it basically went from 70% to 0% at once..
Also when checking what processes used the battery it seems off.. Camera 15% while I hardly used it, Keypad 5% seems weird as well.
Anyone know what's going on? Is this a common thing with the Play or is my device possibly malfunctioning?
Thanks
Your usage seems nothing like mine. Mine says standby, display and wifi take the most and doesn't even show keypad. And my battery draining is always consistent, it doesn't fluctuate like yours did.
Sent from my R800
@Naatan I've sent my device to service for the second time now. First time it was something different than this, but since i got it back last monday it has acted like you posted, not exactly the same as you describe but close. My phone also turns of during the night at some point, first i thought it was drained. Had to pull the battery first and then leave it in the charger untill the charging symbol showed before i could boot again and when booted up the lockscreen showed 35% one morning and 62% another morning. So my phone is not draining but acting weird. Even when i turn it off i have to pull the battery to turn it on again. My phone is updated to the newest firmware 4.0.A.2.368 - 2.3.3.
As i said it's at a service place right now (they broke my volume button last time they fixed it, so i had to go back) and when i get it back from repair i will downgrade to 2.3.2 and run it for a week and see if the same thing happens and then i will update to newest for a week and see what happens. I think it's a bug in the new update, randomly hitting devices as they are not all alike as in the hardware behaves a little different from device to device, hence when oc'ing you have to do it a little at a time cuz one clock works perfectly on one device but messes with another.
Will report my findings.
Regards Dousan...
My cell standby is 56% battery usage and its on 11% battery and only off charge 12 hours ago. Horrible atm
Sent from my R800i using xda premium
I haven't charged mine in 3 days, and have 35% left, with around 3 hours use on wifi for browsing and Facebook
Sent from my R800
My battery has certainly suffered with the update. The battery life used to be pretty awesome, now id compare it to an iPhone struggling to last through the day. And thats with pretty minimal use.
Sent from my R800i using XDA App
What's the mystery with this 4.0.a.2.368 update.. I got kinda same problem too http://forum.xda-developers.com/showpost.php?p=17545087&postcount=13

Phone shut off at 32% and only charged 7% in 1h30m with fast charge

I work 8 hour shifts and my 6P on Pure Nexus lasts through the shift with ~30% when I get home.
I was listening to music through Bluetooth and when I turned off my headset around 5 hours into my shift, my phone shut off and wouldn't turn on. I was in and out of the freezer, so I thought it was the cold. I got home, turned it on and plugged it in and saw it had 32% left.
An 1h30m of charging and it only charged 7% which is really unusual and is the first time.
I have AccuBattery Pro and it is saying it's going to take 10 more hours to fully charge using fast charge. Android lockscreen says "Charging rapidly. 12 hours until full."
Also in AccuBattery, although my design capacity for the battery is 3450 mah, it normally says estimated capacity is 2200, but is now saying I have over 5000 mah in capacity.
When unplugged, it has a screen on discharge rate of 50-70%/h when the average is 23%/h.
Is the battery dying? I thought it would gradually decrease in capacity and not suddenly change overnight.
When my battery bug hit..it just hit. No warning signs or anything. I was crapping out anywhere from 60%-10% and everywhere in between. I bit the bullet and RMAed for a new battery (they gave me a new screen too for whatever reason) Before i sent it in my Accubattery stats were saying i was at 75% capacity and now ive been at 100% capacity since i got it back and i can happily go from 100%-0% like its supposed to.
Although your situation does sound unique its almost certain you'll need a battery replacement.. or try a new ROM and see if it keeps happening.
Wickidmasshole said:
When my battery bug hit..it just hit. No warning signs or anything. I was crapping out anywhere from 60%-10% and everywhere in between. I bit the bullet and RMAed for a new battery (they gave me a new screen too for whatever reason) Before i sent it in my Accubattery stats were saying i was at 75% capacity and now ive been at 100% capacity since i got it back and i can happily go from 100%-0% like its supposed to.
Although your situation does sound unique its almost certain you'll need a battery replacement.. or try a new ROM and see if it keeps happening.
Click to expand...
Click to collapse
Unfortunately, I got my phone from Rogers around November 2015. I don't even know what they can do about it. It's been averaging about 14%/h charging which is about 1/3 the speed. I've been using the same ROM for several weeks with no issues and haven't installed anything new lately other than app updates. I can try upgrading Pure Nexus, but it seems like they have a power menu bug at the moment.
Do you think your charger could be broken?
Wickidmasshole said:
Do you think your charger could be broken?
Click to expand...
Click to collapse
My wife has a 6P also. I was trying her charger and it's the same thing. I've rebooted twice. It's still draining at least about twice the normal average when disconnected.
So it's roughly draining at about twice the normal speed without doing anything and charging at a third the normal speed.
I seriously can't afford to replace it. I regret choosing a phone without replaceable batteries and will not do that again, which means no Pixel phones. At least I still have my Galaxy Note 3 which still works.
if i were you id backup the entire phone (or whatever is importannt to you) to my computer and download the J factory image and do a fresh clean flash and pray that it clears out whatever is going on. Sucks to start fresh, but worth a shot
Wickidmasshole said:
if i were you id backup the entire phone (or whatever is importannt to you) to my computer and download the J factory image and do a fresh clean flash and pray that it clears out whatever is going on. Sucks to start fresh, but worth a shot
Click to expand...
Click to collapse
I use FolderSync to backup my phone nightly to my NAS server.
The slow charging speed may be due to high cpu temperature. It was hovering around 40° for whatever reason. I set it down on a cold granite window sill and the temperature dropped to 35° and was charging at twice the speed, but still slower (1000mah vs 1550mah from before). I've been holding it for a while and the temperature is again going back up with charge speed slowing. Again, I've never had this happen before.
Thanks again, I'll probably restore the phone and bring it to Rogers later this week to see what they say.

Battery issues, confused.

6P has been shutting down early for a while now, usually like 10% or less which never really bothered me. Battery life seemed decent, but I never really tracked it.
Last week it started going off at 15-30% at times. But it can be random. Might go below 10% one time, next shuts off at 30%. This was on a prior version of Pure Nexus. So I tried updating to the latest build. First charge it shut down at 40%. Same crap tho, random shut off times. Today it shut down at 48%. By shut down, I mean it just suddenly gives the low battery warning, reports 0% and turns off. Many times I can restart the phone, and it will say like 1-3%, and let me use it for a while before turning off again. This most recent one at the 48% shutdown, I restarted it, showed 1%, used it for a while before it turned off again. Restarted, now shows 18%.
Wtf? Is this just a charge level reporting issue? Tried battery repair/calibration apps/techniques with no success. Nothing looks bad with regards to apps/services draining the battery. I tried accubattery and says I'm at 70% health. Don't even get 2 hours of SOT. Have a replacement battery in the mail. Think this will solve the issues?
It's known issue with some factory battery's for some reason the phone is thinking the battery is low and shutting down even though it's reporting let's say 50%. I didn't have this issue until I bought a cheap replacement would shut down at random percentages especially when opening something power hungry like camera. The only thing you can do is get a replacement and change or send it in to get changed. If you replace it yourself I suggest testing the battery before you put the phone back together. I think the 6p is a great phone and worth it to replace the battery. That just my opinion best of luck. ?
BeavermanA said:
Wtf? I tried accubattery and says I'm at 70% health. Don't even get 2 hours of SOT. Have a replacement battery in the mail. Think this will solve the issues?
Click to expand...
Click to collapse
@ 70% your battery has been toast for quite a while. This degradation doesn't happen overnight. If you did your research and purchased one of the "good" replacement batteries from a known good vendor then, yes it will likely completely solve your problem. If you just bought a random battery from Ebay or BFE, then you may have another dud on your hands. Suggest testing the new battery with Accubattery before sealing it back up. Best of luck.
Exodusche said:
It's known issue with some factory battery's for some reason the phone is thinking the battery is low and shutting down even though it's reporting let's say 50%. I didn't have this issue until I bought a cheap replacement would shut down at random percentages especially when opening something power hungry like camera. The only thing you can do is get a replacement and change or send it in to get changed. If you replace it yourself I suggest testing the battery before you put the phone back together. I think the 6p is a great phone and worth it to replace the battery. That just my opinion best of luck.
Click to expand...
Click to collapse
Interesting. Did notice a couple of the times it shut down, and it was this last time at 48% as well, was when opening a power hungry game. And yes I agree the 6p is still awesome today, by far the longest I've had a phone. Considered getting the Pixel 2 XL, but it's a waste of money to me if I can get the 6P working well again.
v12xke said:
@ 70% your battery has been toast for quite a while. This degradation doesn't happen overnight. If you did your research and purchased one of the "good" replacement batteries from a known good vendor then, yes it will likely completely solve your problem. If you just bought a random battery from Ebay or BFE, then you may have another dud on your hands. Suggest testing the new battery with Accubattery before sealing it back up. Best of luck.
Click to expand...
Click to collapse
Hmm, yeah I grabbed one off ebay. Had over 500 sold though, so hopefully not too terrible, but I will test.
I think it has really degraded in the last ~6 months. Possibly from numerous partial charges? Got a new job in April, and I'm often traveling to different sites only 10-15 minutes apart. During this time plug it into my car for Android Auto.
Thanks for the help guys!
In the same boat (But I have a solution for me)
2 weeks ago I upgraded from a beaten GS6 Edge and I am quite fond of my new phone. However I started experiencing this issue, ignored it for the first week since my S6 at 100% battery would die in an hour or two, if I'm lucky. Then the battery problem became an interest to me. I had read a lot of threads on the issue, some saying its a hardware problem, and some saying just a software bug that hasn't (or can't) be fixed. SOOOO at this point I said screw it and just accepted my phone battery as it is. Installed Dirty Unicorns Rom, messed with settings, and boom a breakthrough (I think). DU has a feature called smart pixels in which to save battery life turns off a percentage of the pixels. Wasn't to fond of this at first, but in order to make my 60 - 70 percent battery last i set it to the lowest setting. Every since then I have had maybe one random shutdown, it's only been a week and a lot could change but for me its working pretty well.
Sidenote: I found that not using camera apps, nor Google assistant had also prevented random shutdowns (this helped me with smart pixels enabled and disabled, if you wanna give it ago on stock)
Hello guys. I am experiencing random shutting downs on my phone too. I bought it in January 2017.
What I have observed and today was confirmed is that I have these unexpected shutting down when I charge the phone with fast charge. Today my phone was at 60% and shut down. When I plugged my phone on the charger, the phone was again at 60%!!! How was it possible? I think the problem might be the battery or the internal controller of the charging system...

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