Database Users

A very interesting predicament indeed ie HELP

so here i go
i have just received my jasjar from SBE after them having it for over two month (complete morons over there dont EVER use then unless you are obliged to). got it back, worked fine for a week and now, it will ONLY log on to UMTS networks for example im sitting at home i have a U symbol and 2 bars signal strength. I go into phone settings and select GSM instead of auto and it stays searching for 10 minutes then says no signal, i can get it to join the network if i select manually my network but i can then make no calls or texts or log on to the gprs network. i am using pocket phone thingy for the today screen. and here comes the wierd part. when im out of signal in a non umts area the today screen plug in reports a signal strength ie 63% and above it it states attempting voice connection. and HERE THE REALLY WEIRD PART. i still receive my cell broadcasts when out of gsm signal. ie its searching and ill get a 'text' saying 0208, 01829 .
Please help and dont tell me i have to send it back to the idiots at SBE

bump anybody?

Unlock it then?

Same issue as this member:
http://forum.xda-developers.com/viewtopic.php?t=43197
It could be a hardware problem from what I can see

noooo that is not what i wanted to hear. argh any other ideas.?

How about performing a hard reset and don't install anything. Try to observe if it will act the same.

can anybody help me find a repair centre that isnt THE STUPID SBE in kent as they are ineducated and innefecient.

btw have tried the hard reset

wing: data service died

ok so after some long searching, hours on the phone with PDA techs at tmobile, for the second time my phone's data no longer works.
basically i am on tmo for 6 weeks now. after having my wing for 3 weeks the data stopped working, called wetn though trouble shooting, the sent me a replacement. this past week on jan 10th, the data on the new replacement phone stoped working again. called tech again same steps, and they are going to send me a new phone.
at first they said it is a network issue, so to prove thats not the case i go to a friend with a wing, swap sims and his phone with my card worked, his card in my phone did not work.
just to try it i installed Open Touch v2.4 Biggy
which i am now im love with, but didnt change anything...
does anyone know how i might go around avoiding this from happening again.
also on a side note
when the phone attempts to connect and fails, it no longer makes/receives phonecalls or txts. have to power cycle the phone to be able to make calls..
so does any one know why this is happening to me or does tmobile just hate me

You just had a touch of bad luck. I've had my Wing for about a month and a half and I always get a strong signal anywhere, even in my 12th floor apartment in downtown brooklyn, where I always had trouble getting a signal in with my older phones.

maybe i miss spoke, i have full service, phone is purfect providing i dont make a data connection attempt
ok ill chart it out
Phone | Works
Data | Not Working
after trying data
phone and data dont work
for making calls i got 100% signal but not data..

well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all

People with some Hermes (I think) were having problems with their radio chip overheating and destroying itself... I wonder if we're running in the same problem. HTC might have gotten some back chips.

fortuni said:
well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all
Click to expand...
Click to collapse
use the reset button
that normally works for me if i try to connect to data and fail..
you know the name the wing
means the phone is built for flight, as in the one out my window its going on soon

I was having this problem back in September/October..
I would be working at a job site and would need to record the air temperature, so I'd connect to weather.com or accuweather.com. It would refuse to connect.. sometimes it would say the remote connection was refused.. I couldn't connect to any other sites either. Or I'd be chatting with my gf or best friend and would get disconnected out of nowhere and might have no phone signal at all. It drove me nuts. If my phone connection was still working, I would contact Tmobile customer service. Each time it turned out they were having data connection issues for the western US... although I live in Central US, I was still considered West hmm. It was around the same time that Tmobile was quietly changing their unlimited data plans from $29.99/month to $19.99/month.. or whatever the prices.
So.. I figured it wasn't my phone.
Around the end of that month my phone was working great.. no data probs at all.. at least not that i knew of :-D
The same problems happened for me at the beginning of the year.. but I'm assuming it was due to the insanely heavy traffic(bc of holidays, new years, vacationers, etc) the mobile network had at the time.
My phone and data are working great again without me having done anything about it.
Sometimes turning off the phone connection... which will cut off your data connection too... then reconnecting the phone and then data connection would make mine work. If not.. maybe running network wizard.
I know that didn't help, but I just wanted to say I experienced that as well.
Good Luck!!

Data Issues

Running the standard 1.66 ROM on Vodafone UK
Had the HD2 since 1st Feb, all well at the start. 2 weeks ago email stopped sending and receiving and no internet. Rang Vodafone and they said needed a new sim card. Put that in and it worked OK for a day then back to where I was. The problem seems to intermitant but mostly in the afternoons. I had GProfile installed so thought it might be that but still the same. Soft reset doesn't do anything although the phone seems to switch back on will GPRS connected (is this normal?)
To get emails I now need to go to airplane mode and enable the wifi and then I can download and surf. If I leave the data connection on and switch wifi on it doesn't find any connections. Email send and recieve gets stuck showing downloading x of y and a cuple of bars. Opera/IE just shows a blank page.
Spoke with Vodafone again and they say it's the phone, spoke to expanys and they say I need to fill out some form.
It would appear it has something to do with the GPRS
I have BsB installed but otherwise it's just the stock software.
Anyone had this or got any ideas how to fix/test???
Really don't want to go down the replacement phone route :-(

you could try a hard reset of the phone which would send it back to how it was when you first got it

Thanks for the reply
Was thinking that myself or reload 1.66 ROM but just trying to avoid it if possible

Is it the data 3G that wont connect?
Do you get the "Cannot connect for an unknown reason..." popup message? If so, I get this all the time. Had 2 devices and 3 sim cards but not data connection ever. Perhaps this is the reason for the upcoming radio update due very soon.

Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.

Just had an idea and put my work O2 sim in let it setup for that and then put my Vodafone sim in to refresh the settings.
So far back on the internet and email working
Maybe the Vodafone settings had just been corrupt
Will let you know how it goes
Thanks for the replies.

barty128 said:
Unfortunately I live in the 0.5% of the UK where we don't get 3G!!! It's just GPRS. I was down the road the otherday and 3G kept giving me that but when it said H (whatever that is?!) it was fine. It would just appear to be the GPRS f*cking up at various points.
Click to expand...
Click to collapse
the H is hsdpa, the fastest speed you will get for browsing

Thanks Richy99, I can only dream of 3G let alone HSDPA!!!!

Well it worked for about a day and now I am back with no internet and emails occasionally. Looks like a new replacement handset......the joys of backing everything up!

Mobile data issue

My note4 almost always has a white 3g above the service bars. However, even though I still have 3G and there is no change in service bars, periodically my text messages will not send and internet will not work. Keep in mind that my phone constantly says it is connected to 3G. It also happens that the signal bars disappear. After reboot both are OK. *
I do not have any malicious*apps*and my phone is not rooted. Have messed with network settings and have seen no change.
And YES my mobile data is turned on.
Any help is appreciated!

I have the same problem, right now I am trying to figure out if it's software or hardware related...

I would hazard a guess that it is sim card related.
Sent from my SM-N910F

I changed my SIM card, same problem.

What are your APN settings? What geo area are you in?

I am from Romania. My APN settings are default from the provider (Orange).

torokzsolt84 said:
I am from Romania. My APN settings are default from the provider (Orange).
Click to expand...
Click to collapse
I'm also with Orange Romania and I don't have problems (yet).

pedmond said:
I'm also with Orange Romania and I don't have problems (yet).
Click to expand...
Click to collapse
You got your phone from Orange? It never happened to you that it looks like the phone has signal, but in fact the signal froze and I cannot make a call or to be called. After a restart it's ok for a while. Also if I turn mobile data off is ok.

torokzsolt84 said:
You got your phone from Orange? It never happened to you that it looks like the phone has signal, but in fact the signal froze and I cannot make a call or to be called. After a restart it's ok for a while. Also if I turn mobile data off is ok.
Click to expand...
Click to collapse
I got it from cel.ro. A couple of times it took a few seconds to start dialing, but I had no real problems yet.

csutikisx said:
My note4 almost always has a white 3g above the service bars. However, even though I still have 3G and there is no change in service bars, periodically my text messages will not send and internet will not work. Keep in mind that my phone constantly says it is connected to 3G. It also happens that the signal bars disappear. After reboot both are OK. *
I do not have any malicious*apps*and my phone is not rooted. Have messed with network settings and have seen no change.
And YES my mobile data is turned on.
Any help is appreciated!
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??

Have this issue with my exynos variant in australia its imported and full 3g signal and slow or no data throughout and sometimes h+ even g or nothing

Next week samsung will come to me and bring my phone to their service and will check whats going on. Anyway I think it's more like hardware issue than software.

I have the same issue with exynos variant I bought the fone from the official dealer in my country,
My data service was not working at all.
I got it working by going to mobile network and choosing WCDMA/GSM option instead of LTE/WCDMA/GSM. although now i cannot get 4g but at least the data is working on H or H+

I think its software as a few people have had this issue both variants also

Same problem here, Exynos factory unlocked SM-N910H. All of a sudden I look at my phone and I discover it's showing "Emergency calls only", sometimes H or H+ but no internet. A reboot OR Airplane mode OFF and then ON will solve both problems. That's ridiculous... I've literally tried everything, factory reset, changed sim, messed with the APN settings. I've had this problem since day 1, even before I rooted it. Darn this, I never had any problems with my HTC One X, and I am using it ATM until Samsung come up wit a fix with an update or something. I hope it's not hardware related as my Knox warranty is void 0x1. :crying:

The same issue happened to me. I have 910c variant from Lithuania. A week ago phone started to lose 4G and after few minutes "no signal". Few reboots and it is working again, but after some minutes there is no signal. What I did notice is that there was no signal problem in my city centre where 4G signal is very strong, but when I did some speed test there, it was only ~2-3mbit (before this problem it was ~50-60)... Unfortunately I did not test this issue by turning off 4G. I did deliver my phone to warranty service 5 days ago and they send phone to Latvia to do 4G tests. I refused to repair my phone and demanded to get new phone. Waiting for the answer

Also rooted my phone so no warranty for me. Changed carriers today and they are doing upgrades so stuck with useless service :/ but i think either it's something to do with root or software i dont think its hardware
---------- Post added at 10:42 AM ---------- Previous post was at 10:40 AM ----------
Fuxas plz reply to.this thread when you hear back thanks

I dont think it is software, because I tried factory reset and it did not help.. Of course, when I get the results I will share them here.

If anything it's NOT the root because I am having this issue before I ever rooted it. My best guess it's the software and I've researched a lot about this problem, seems it's specifically related to some samsung devices and not only the Note 4.

Yup its a samsung problem and hopefully it gets rectified

Best Way to Test Signal

Can anyone suggest the best way to test cell signal on the S7 Edge? My wife and I both have the same phone, but hers consistently seems to report more bars in the same location. I've had calls drop quite often on the first dial and then they stay connected the second time I call. I'm looking to test both phones and see if it's all in my head or if there really is an issue with my device. Any help would be appreciated on an app to use or other way to test the two phones. Thanks.

did you try phone info fromthe play store.
under monitor it will tell your signal strength. I believe through its service menu you also preform a signal test.

Yeah, but those numbers don't mean anything to me. Other than saying moderate for level, it doesn't say much.
Edit: My wife is not home right now, so maybe I'll install this on both phones and see if there is a difference in the same location;. Just wondering what options are out there for testing.

when you look i phone info under signal strength the number tells how good your calling capability is,
It is measured in dBm.
average should be should be around -101 dBm for full bars depending on your provider.
compare it with your wife's signal strength.
Keep in mind that software plays a part, please check that base band version and csc is the same.
Different base bands and csc means that signal strength can vary.
These should be identical as these two items communicate with your phone provider re reception and transmission.

Phones are both stock. Same provider and same software version. I'm pretty sure I've got reception issues because of the dropped calls. Like I said, she's not home right now to test, but in looking at bars previously, she always seems to have more bars in the same location as me. My phone in our condo here is always around -111 to -120 (LTE). That is right on the cusp of bad from what I can tell. Not sure where to go from here. Really don't want to do a factory reset, but I've read it can help clear up problems like this. Not sure how. Might be a lemon, as I've only had the device since February.

i suggest you call your provider and ask them to reset your phone on their system.
It might cause a difference because of flushing out of any information that may have been related to issues on your account.

Cosmic Blue said:
i suggest you call your provider and ask them to reset your phone on their system.
It might cause a difference because of flushing out of any information that may have been related to issues on your account.
Click to expand...
Click to collapse
Hmmmm...not sure what this is or what it would do. Never heard of such a thing.
Just got another dropped call. Signal was about -114. I placed a call. While it was connecting, the signal went to about -130 and then to -102 and then dropped. On a second attempt, the signal went to -97 and it connected fine.

Normally when you call your provider to report a problem with your phone.
One of the things they do is to reset your account in case there is an issue in your file as well as doing other tests.
It is similar to you cleaning the cache on your phone from time to time as bits and piece of old files then to slow down your phone.

Try to swap the SIM cards and check what happens.

So this is an older thread, but the issue had been ongoing. Lots of things tried. New sim. Called Rogers (my provider here in Canada) and had them reset mobile connection settings on their end. Tried resetting on my end. Seemed to get better and then back to being an issue again.
Lately it had gotten worse. When I would drive home and park in our parking garage, I would immediately go into roaming mode and was no longer connected to the Rogers network. I was then connected to Rogers-EXT because I had enabled data roaming on my device, from a previous call to Rogers, it was their suggestion to try and keep connectivity, as it is included in my package. The phone would stay roaming as I rode the elevator and into my condo and then usually connect to WiFi and then eventually reconnect to the main Rogers network. Meanwhile this never happened on my wife's S7 Edge, going the same route from her vehicle. Same device, exact same settings, same software version, same updates, etc. Her's never entered roaming mode or got disconnected from the main Rogers network.
Lately, when mine had been entering roaming mode and after I entered my condo, it would stay connected to Rogers-EXT. No matter what I did, a reboot, turn roaming on and off, etc. I had to physically remove myself from the LTE network and then reconnect and register with the network, and then I would connect to the main Rogers network and stop roaming. This was all getting damn frustrating, especially since the same thing was not happening to my wife's phone.
One setting I had not read much about and had not tried was VoLTE. I went into settings and turned this off. I immediately started getting a bit better readings on signal strength as well as no roaming issues any longer at all. I could park, ride the elevator and get into my condo and stay connected to the main Rogers network without issue, exactly like my wife's phone. Funny thing is, VoLTE is ON, on my wife's phone.
I really have no idea why her's works and mine doesn't, other than a hardware issue on my device. I thought about sending my phone in, as I'm still under warranty until the end of December, but right now, everything is working as expected and I haven't heard call quality suffer at all, with the calls I've made so far. I really didn't want to have to wipe my device and send it in and deal with a loaner if I didn't have to. I only plan on keep the device until about August of next year anyway.
If anyone out there knows of why this was happening to my device and not hers or if you have any other suggestions as to how to fix this and re-enable VoLTE (although I don't think it's really that important), please let me know. Again, it sure seems like a hardware (antenna) issue to me.

Aaaaaaaaand nevermind. Worked fine for about 3 days and today it was roaming again after coming up from the parking garage. Ugh. Wish I knew for sure this was a hardware issue. Such a pain to send your phone in, use a loaner, set your phone all up again when you get it back.