Hi all,
I have a Nexus 4 phone for 6 months, and I love it. But yesterday i got something very very annoying. I almost cant charge my phone. I plug my N4 at wall, with original cable and charger, but after something like 30 seconds, it says I have usb connection, and doesnt charge. The temperature is ok, i already tried factory reset, but nothing works. I see that it doesnt charge even if device is shut down. I tried other cables, but the problem persists. I can connect it via USB, and I can access and modify files, but it slow charge, or even discharges.
I am afraid its a cell phone problem, because where I live, I dont have RMA service.
Thank you very much!
Prints: http://imgur.com/XJwf56z,G9ezJjr,oyP7wyQ
In chronological sequence, I posted three images of what happens. It says battery health is good.
If it's not cable fault maybe it's from the wall charger.
Can you try with other wall charger? i.e Samsung, LG, Asus...
If you've installed a custom kernel you could try to enable the FastCharge hack.
gu200123 said:
Hi all,
I have a Nexus 4 phone for 6 months, and I love it. But yesterday i got something very very annoying. I almost cant charge my phone. I plug my N4 at wall, with original cable and charger, but after something like 30 seconds, it says I have usb connection, and doesnt charge. The temperature is ok, i already tried factory reset, but nothing works. I see that it doesnt charge even if device is shut down. I tried other cables, but the problem persists. I can connect it via USB, and I can access and modify files, but it slow charge, or even discharges.
I am afraid its a cell phone problem, because where I live, I dont have RMA service.
Thank you very much!
Prints: http://imgur.com/XJwf56z,G9ezJjr,oyP7wyQ
In chronological sequence, I posted three images of what happens. It says battery health is good.
Click to expand...
Click to collapse
It's the cable! I had the same problem
Sent from my Nexus 4 using Tapatalk
Ty all for answering.
zebandido said:
If it's not cable fault maybe it's from the wall charger.
Can you try with other wall charger? i.e Samsung, LG, Asus...
Click to expand...
Click to collapse
I tried a Samsung one, but it was 0,7A only, and was very very slow.
Firefrost said:
If you've installed a custom kernel you could try to enable the FastCharge hack.
Click to expand...
Click to collapse
Isnt FastCharge for USB 3.0 only?
BigDig said:
It's the cable! I had the same problem
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I tried a Samsung and a motorola cable, same thing :/
Related
Tried wall plug, pc usb, even car charger, nothing, everything was fine last night, I woke hop and than this?
did you try using another USB cable connected to the pc?
ozn666 said:
did you try using another USB cable connected to the pc?
Click to expand...
Click to collapse
Yes, problem is not on cables, as the same ones, can charge other phones. I bet i't the micro usb port on phone is loose or something, because when i press a bit harder the phone starts up, but there's no battery so stay awake... I hope this falls under warranty man...
Test pull-out the baterie wait 15 seg and put it.
Test charging on another X5.
It happened something similar to my first Huawei U8800. It only switched on when I remove my battery and plug the AC charger. I went to the store and they exchanged it..
Seems like i've got the same problem. My X5 doesn't charge since last night. Did you find the solution for your phone?
PROBLEM SOLVED. The 2 chargers i tried was both broken
pe2dar said:
Seems like i've got the same problem. My X5 doesn't charge since last night. Did you find the solution for your phone?
PROBLEM SOLVED. The 2 chargers i tried was both broken
Click to expand...
Click to collapse
And why didn't it charge from the PC? doesn't seem right
EDIT: Wrong reply, I thought fjsferreira had two broken chargers
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Click to expand...
Click to collapse
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
Click to expand...
Click to collapse
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
Click to expand...
Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
Click to expand...
Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.
HELP! Used "incompatible" USB cable all night, now only charges w/ computer USB port!
Okay I know this sounds crazy, but I've tried 3 cables, 2 car charges, and 2 wall charges that all worked previously... And what I've found is that I can only get my LG G2 to charge when its plugged into a computer USB port. I've got car chargers that are both 1A and 2A, as well as wall chargers with varying amperage ratings too. And they all used to charge the phone and even still do charge my Samsung S3! Also the same USB cable that won't charge the phone when plugged into a car or wall charger, WILL charge it when its plugged into a computer!!??!
And to make things even more strange, Android reports the phone as "Charging", but the percentage never goes up. And using CurrentWidget or BatteryMonitorWidget, the phone shows as "Plugged In" but shows "DIScharging" and shows the mAh utilization as draining at 18mA...
The only thing I did differently is that last night, I used the USB cable that came with my ChromeCast device to charge the phone. I plugged it into the LG USB adapter that came with the phone. I didn't realize until this morning though that a message had popped up saying the phone was "incompatible" with the the charger/cable and that I should unplug it avoid possible damage..
Did that possibly break the charging capabilities?? That seems not possible...
:crying:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
Sent from my VS980 4G using Tapatalk
kyler13 said:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
Click to expand...
Click to collapse
Unfortunately yes I have...
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
Oaklands said:
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
Click to expand...
Click to collapse
Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
tstretch said:
Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
Click to expand...
Click to collapse
I have a handful of charges at home and they all output different levels of power... though most are much less than LG G2 default charger.
Okay REALLY strange... NOW, the chargers charge my phone, but only show charge them.. Using the LG charger & cable, only slow charging is possible..
Seems my other charges are working now too.... Anyone have any thoughts?
When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
tay17ruiern said:
When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
Click to expand...
Click to collapse
Are you using the cable that came in the box along with OnePlus Two?
Take backup and try factory reset. Report back.
krishna442 said:
Are you using the cable that came in the box along with OnePlus Two?
Take backup and try factory reset. Report back.
Click to expand...
Click to collapse
Yes, the cable and charger was in the box when i bought my phone. And take backup and try factory reset means buy a new cable and send the original cable back to the factory?
tay17ruiern said:
Yes, the cable and charger was in the box when i bought my phone. And take backup and try factory reset means buy a new cable and send the original cable back to the factory?
Click to expand...
Click to collapse
Umm.. no
All your data... like wifi passwords, google account, contacts(not media, when anyone says media, it means they are referring to photos, videos, music and documents) will be erased if you perform a factory reset.
Factory reset clears all your settings, accounts, downloaded apps, and app data.
EDIT: Report back, I'll assist you.
Also are you charging it from wall charger or PC/Laptop?
krishna442 said:
Umm.. no
All your data... like wifi passwords, google account, contacts(not media, when anyone says media, it means they are referring to photos, videos, music and documents) will be erased if you perform a factory reset.
Factory reset clears all your settings, accounts, downloaded apps, and app data.
EDIT: Report back, I'll assist you.
Also are you charging it from wall charger or PC/Laptop?
Click to expand...
Click to collapse
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
tay17ruiern said:
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
Click to expand...
Click to collapse
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
tay17ruiern said:
Im charging it from a wall. And the charging speed is very slow. I asked other guys on other websites, they said that it might be the cable that is malfunctioning. But im still a beginner and doesn't know much. Besides, if i have to perform a factory reset, how long will it take because i don't have a backup phone.
Click to expand...
Click to collapse
pitrus- said:
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
Click to expand...
Click to collapse
Yes, factory reset will not take more than 13mins.
How are you measuring voltage and current?
I'm having the same problem, i tried a factory reset and it was not solved. Now im going to try and flash a 6.0 Rom (Bliss Rom) and see if it gets fixed.
pitrus- said:
Factory reset takes a couple of minutes before the phone has formated the data partition and rebooted.
Click to expand...
Click to collapse
Where can i factory reset it? Do i need to pay when i factory reset it?
krishna442 said:
Yes, factory reset will not take more than 13mins.
How are you measuring voltage and current?
Click to expand...
Click to collapse
I downloaded a app called du battery saver. It controls and shows me ge voltage when i charge it and how often i charge it. But these days i can't charge properly and it keeps discharge when there's a slight movement when I'm charging.
tay17ruiern said:
Where can i factory reset it? Do i need to pay when i factory reset it?
Click to expand...
Click to collapse
No you don't need to pay for factory reset. Factory reset is a part of Android Code. You can find it in Settings > Backup & Reset. <-Do this only if you have back up.
Private Message me or message me on Hangouts.
---------- Post added at 10:39 AM ---------- Previous post was at 10:33 AM ----------
tay17ruiern said:
I downloaded a app called du battery saver. It controls and shows me ge voltage when i charge it and how often i charge it. But these days i can't charge properly and it keeps discharge when there's a slight movement when I'm charging.
Click to expand...
Click to collapse
to be honest, DU battery save is the worst thing you can download. Unistall it and try charging..
my device charges in around 2hrs.. how much is it taking to you for full charge?
later try this app for measuring current.
https://play.google.com/store/apps/details?id=com.gombosdev.ampere&hl=en
later use this app instead of Du Battery Saver
https://play.google.com/store/apps/details?id=com.oasisfeng.greenify&hl=en
I have the same problem and it is annoying as hell!
abhishekverma590 said:
I have the same problem and it is annoying as hell!
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So, what did u do?
My less than a week old OPT is displaying similar issues. I think its the cable... If I use Ampere to check the amps, on the OPT with the stock cable, it averages about 180-200ma for a few minutes and then says power disconnected. Unplugging and replugging will again prompt the charging to begin, shows very low ma and finally same thing. The device just won't charge when powered on. However if I turn it off, the charging icon stays on for a long time, so perhaps the software is telling it to disconnect the charger when the input received is too low. Not sure if its okay to charge with the phone off and at very low ma, but I may have no option at the moment.
I know the charger is not the problem because I installed Ampere on my Samsung tablet and tried the same charger (stock OPT) with the samsung type b cable. 1400ma it was averaging. Tried the OPT stock cable with another charger as well as a battery pack, same thing, less than 200ma for a few minutes and then zzzzzzz ...
To make absolutely sure its the cable and not the phone, I've ordered a Type C adapter. Hopefully will receive it tomorrow and can rule out a phone problem. In the meantime, I am also asking around to see if any of my friends might have a Type C cable. If they do, can check against that also.
UPDATE: Tested with friend's Type C cable from his Xiaomi 4C. Works perfectly. The cable is defective. Amazon is giving me a free cable, so all is well ... for now
tay17ruiern said:
When i charge my oneplus two these days, i found that time taken to fully charge my phone becomes longer. The voltage is lower than usual. Its normally 4.1v, but these days its 3.187v. Besides, every few minutes, the phone doesn't charges and i have to adjust the cables and turn the switch on off again and again. Its frustrating. Please tell me why this happened. I just bought this phone a month ago. And this is my first smart phone
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I personally had this problem and also my cable pin used to pop out ad soon as i plug it into the port of phone. Then i read that oneplus 2 USB c is not according to standard dimensions. Oneplus ceo said that he'll replace the cables free of cost. I sent it and got repaired.
Thus contact the oneplus service and they'll reply you!
And other than that, don't plug the charger into an extension as the power supply is limited.
If u are really unable to wait for full charge, turn on airplane mode or switch off and charge it (which is worse i guess )
gofunzone9999 said:
I personally had this problem and also my cable pin used to pop out ad soon as i plug it into the port of phone. Then i read that oneplus 2 USB c is not according to standard dimensions. Oneplus ceo said that he'll replace the cables free of cost. I sent it and got repaired.
Thus contact the oneplus service and they'll reply you!
And other than that, don't plug the charger into an extension as the power supply is limited.
If u are really unable to wait for full charge, turn on airplane mode or switch off and charge it (which is worse i guess )
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Click to collapse
How did you repair the cable? Can you teach me how? And is the oneplus cable of yours working now?
karthikrr said:
My less than a week old OPT is displaying similar issues. I think its the cable... If I use Ampere to check the amps, on the OPT with the stock cable, it averages about 180-200ma for a few minutes and then says power disconnected. Unplugging and replugging will again prompt the charging to begin, shows very low ma and finally same thing. The device just won't charge when powered on. However if I turn it off, the charging icon stays on for a long time, so perhaps the software is telling it to disconnect the charger when the input received is too low. Not sure if its okay to charge with the phone off and at very low ma, but I may have no option at the moment.
I know the charger is not the problem because I installed Ampere on my Samsung tablet and tried the same charger (stock OPT) with the samsung type b cable. 1400ma it was averaging. Tried the OPT stock cable with another charger as well as a battery pack, same thing, less than 200ma for a few minutes and then zzzzzzz ...
To make absolutely sure its the cable and not the phone, I've ordered a Type C adapter. Hopefully will receive it tomorrow and can rule out a phone problem. In the meantime, I am also asking around to see if any of my friends might have a Type C cable. If they do, can check against that also.
UPDATE: Tested with friend's Type C cable from his Xiaomi 4C. Works perfectly. The cable is defective. Amazon is giving me a free cable, so all is well ... for now
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Click to collapse
Well, i bought a cable too and works alright now, i just wanna repair the original cable and make it as a spare cable.
tay17ruiern said:
Well, i bought a cable too and works alright now, i just wanna repair the original cable and make it as a spare cable.
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There is no way to fixed the Oneplus original defective cable, it has a tiny resistor built into it which has the wrong resistance which can confuse the phone into believing it is connected to PC USB which brings down the maximum charging rate as not to cause a fire or damage the "USB port".