Hi guys,
I had posted a brief thread a couple weeks ago stating that my Nexus 4 restarted by itself, and got stuck in the bootloader animation loop. I couldn't remember whether I had enabled USB debugging in my phone prior to it killing itself (not rooted, completely stock, did the OTA 4.4.3 update just a few days before my phone died, and phone's been out of warranty for quite a while now ).
So I installed the SDK developer tooklit, and followed instructions to set up ADB.
However, everytime I boot my nexus 4 into recovery mode/"safe" mode, I get the following screen ("Screenshot 1" below).
From there, when I boot into recovery mode, I get the following screen ("Screenshot 2").
Every time I connected my phone to my laptop (keep in mind that I cannot start it .. I always plug it in when I'm in "Screenshot 1" mode) and try to used "adb devices", I get the following cmd screen ("CMD ADB Devices" picture below). I've repeated this process and tried plugging the nexus in during various points in different "safe mode" options. Same result: nothing is detected.
So I got frustrated at trying to backup any data from my phone, and just chose the "wipe data/factory reset" option from the nexus recovery mode, and I got this screen ("Screenshot 3"). I've tried this several times, and I keep getting this screen.
So my nexus committed suicide, and I'm totally not sure what to do. I've been trying to learn how to use ADB etc for the past couple of days by scouring through the xda nexus 4 forums, but I'm still very much a n00b. Do you guys have any advice as to what I can do to get my nexus 4 back to a usable state again?
Things I've already tried (in order):
http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312
http://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
I also tried to ADB sideload a stock Nexus 4.4.3 factory image, but it is useless since my device won't even show up in CMD when i enter ADB devices.
However, the problem is that my nexus is never detected in CMD no matter what combination of things I tried, so I can't even do half of the things both of those thread instructions state.
I would greatly appreciate ANY ways to factory reset or flash working firmware on my phone! :highfive:
Edit: I reinstalled Android SDK, and connected my nexus to my laptop after entering fastboot ("safe" mode; volume down + power from phone off state), and I was able to get a slightly better looking CMD window when running ADB Devices command (See "CMD ADB Devices 2" picture). However, same problem as before, where my phone isn't even registering via ADB.
So again, your input would be tremendously appreciated.
If you boot in the bootloader (Volume- and Power) it's normal that you can't use adb. You have to use fastboot in the bootloader.
What is the output of fastboot devices?
Code:
fastboot devices
Have you already tried to flash the factory image or did this fail, too? You have to download the factory image from google, extract it and connect the phone in the bootloader/fastboot mode. Run the flash-all.bat then and it will reflash the stock rom. This will wipe your data, but I guess this shouldn't be a problem for you anymore because you already tried to do a factory reset!
If this worked, boot your phone and if it works fine, I would recommend to relock the bootloader (because it gets unlocked automatically if you flash the factory image and if you don't want to root/modify your phone in any way, your bootloader is usually locked):
Code:
fastboot oem lock
Try it and if there are any other problems or if it doesn't work, just ask again
Related
*** Returned my N7 (2012) as faulty and swapped with a 2013. Thread Ended. ***
I've been having trouble with my N7 (2012) for a while now.. Ever since the 4.3 update.. Slow response, hangs, and so on.
The latest 4.3 update would not install. Just a lying down droid with '!'.
My tablet was rooted using Wugfresh toolkit and was perfect before 4.3.
So i thought i'd go back to the start and use the toolkit to go back to root and flash stock+unroot.
Went through all instructions, it got to the part where it says ' You tablet will now reboot a few times. Please wait.'
Waited for 30 mins and nothing..
Now got a tablet with the google name and the unlock symbol. Options available are start, bootloader, recovery, off
All bring back to same screen.. Bootloader option displays -
Fastboot mode
PRODUCT NAME - tilapia
VARIANT = tilapia
HW VERSION - PR
BOOTLOADER VERSION - 4.13
BASEBAND VERSION - 1231_0.18.0_0409
SERIAL NUMBER - 015d88ffa8540a1c
SIGNING - not defined yet
LOCK STATE - UNLOCKED
During the flash boot to stock it wiped all directories etc so I now have an empty tablet..
Any ideas what I can do now? I would prefer to go back to stock 4.2 if possible... but if not, any help would be nice...
filking said:
I've been having trouble with my N7 (2012) for a while now.. Ever since the 4.3 update.. Slow response, hangs, and so on.
The latest 4.3 update would not install. Just a lying down droid with '!'.
My tablet was rooted using Wugfresh toolkit and was perfect before 4.3.
So i thought i'd go back to the start and use the toolkit to go back to root and flash stock+unroot.
Went through all instructions, it got to the part where it says ' You tablet will now reboot a few times. Please wait.'
Waited for 30 mins and nothing..
Now got a tablet with the google name and the unlock symbol. Options available are start, bootloader, recovery, off
All bring back to same screen.. Bootloader option displays -
Fastboot mode
PRODUCT NAME - tilapia
VARIANT = tilapia
HW VERSION - PR
BOOTLOADER VERSION - 4.13
BASEBAND VERSION - 1231_0.18.0_0409
SERIAL NUMBER - 015d88ffa8540a1c
SIGNING - not defined yet
LOCK STATE - UNLOCKED
During the flash boot to stock it wiped all directories etc so I now have an empty tablet..
Any ideas what I can do now? I would prefer to go back to stock 4.2 if possible... but if not, any help would be nice...
Click to expand...
Click to collapse
Hi, filking...
I have no experience with toolkits, so I can only advise you to download the Factory Image for your 'tilapia'/'nakasig' Nexus 7, and fastboot flash it.
Using fastboot isn't that difficult, and I'm at a loss to understand why toolkits have become so popular, when fastboot is so easy to use. Maybe people don't like command line interfaces...??
Anyway, there's a thread here which explains it all in detail.
Good luck.
Rgrds,
Ged.
Hi, thanks for the reply.
I think, in the world it is now, everyone is used to menus/mouse clicks to perform functions.
Anyway, I have read that thread already and my problem is when I get to the commands. All 'adb' commands don't work.
'adb devices' shows nothing.
I've tried in bootloader mode and recovery mode... All show a droid lying down. Fastboot mode shows the above message. Rest show, 'boot failed'
Help.....
filking said:
Hi, thanks for the reply.
I think, in the world it is now, everyone is used to menus/mouse clicks to perform functions.
Anyway, I have read that thread already and my problem is when I get to the commands. All 'adb' commands don't work.
'adb devices' shows nothing.
I've tried in bootloader mode and recovery mode... All show a droid lying down. Fastboot mode shows the above message. Rest show, 'boot failed'
Help.....
Click to expand...
Click to collapse
You don't need ADB to flash a stock image. ADB only works with a fully booted Android tablet. Indeed, if you have no bootable OS on your tablet, ADB is redundant and will not work.
You need to use fastboot...
What do you see when you type fastboot devices? (whilst the N7 is booted into the bootloader).
Rgrds,
Ged.
An update....
I went through wugs full driver setup part and deleted existing drivers. Installed the drivers again...
The device is detected on my PC.. But, seeing as it is stuck on the bootloader screen and I can't get into the system to turn on debugging, no adb commands work.
Device is listed as an 'unknown' android device when plugged in..
Seen a few other posts similar, but a lot say, 'it's ok, i've fixed it' without saying how.
anyone?
sorry, our posts must've been at same time..
Fastboot devices shows
015d88ffa8540a0c fastboot
*EDIT* Looks like i've misread the instructions in the post linked to above...
It got to the part where is said 'type in adb devices'... I read that, it didn't work, and I stopped.
BUT, I was already in bootloader mode, so didn't need that bit..
My error. (it's been a hot day!!! is that a good enough excuse.)
Continuing with the fastboot commands now... I'll update how it goes..
Thanks for replies.....
Update. All resolved.
I tried with the 4.3 img, but for some reason, it went through all the steps correctly. fastboot reboot resulted in the bootloader screen again.
Weird I thought, so I downloaded the 4.2.2 img and tried that and it worked perfectly..
Many thanks all who did, and it's a reminder to all. Re-read instructions..
:highfive::good:
Wanting to go back to a factory image on my Nexus 10 so that I can take the update for Android 4.4. Being the lazy guy that I am, I tried to take the easy way out and used the WugFresh tool to go back to the factory image and unroot. It didn't work. Now I have no recovery or system so I can only boot into the bootloader. When I try and flash a new bootloader the command prompt just sits on "sending boot" and never gets there. I am noticing that on the Nexus when I initiate the command a cyan colored box comes up that says "FASTBOOT STATUS - DATA00140000" Sometimes the numbers after the data part are different but that's it. I'm not sure how to fix it because I can't send files to it. Any help would be appreciated.
EDIT: completely uninstalled and reinstalled (for the second time) adb, fastboot, and universal drivers and then rebooted my machine Nexus started connecting just fine.
jcrss13 said:
Wanting to go back to a factory image on my Nexus 10 so that I can take the update for Android 4.4. Being the lazy guy that I am, I tried to take the easy way out and used the WugFresh tool to go back to the factory image and unroot. It didn't work. Now I have no recovery or system so I can only boot into the bootloader. When I try and flash a new bootloader the command prompt just sits on "sending boot" and never gets there. I am noticing that on the Nexus when I initiate the command a cyan colored box comes up that says "FASTBOOT STATUS - DATA00140000" Sometimes the numbers after the data part are different but that's it. I'm not sure how to fix it because I can't send files to it. Any help would be appreciated.
EDIT: completely uninstalled and reinstalled (for the second time) adb, fastboot, and universal drivers and then rebooted my machine Nexus started connecting just fine.
Click to expand...
Click to collapse
I the same happens but with Android L. and you say you fix reinstalling drivers?
Save save technology myths, to with a very big problem here, once the XDA released the preview of Android L for the Nexus 4 I installed on my machine, everything went well for quite a while, until one day the phone opened an APP "encrypt" the machine, and restarted, the process lasted about 40 minutes, and then it ended, I called the appliance and to my surprise was the following message: "type passowrd to decrypt storage", and a place for me to enter the password.
Was the beginning of my despair, I had not entered any password or PIN, or those design patterns android... The device simply was encrypted with a password which I did not know what it was.
To tackle started with the basics: with the recovery already installed I did the procedures to restore factory defaults, and connect to my surprise, the message was still there, then went back to recovery and wipe gave in practically all I knew I could give, I called, and again the message was there. Not knowing what to do and already pissed off, I left the cell phone away, and another time when I connect it to my surprise it was an infinite loop.
That's when the idea to install android again, and when I went to "install zip from sdcard" received the following message: "and can not mount / sdcard".
Today I have done the installation procedures via fastboot and ADB or where they do not recognize the device for his fact not be connected with USB debugging.
Anyway, do not know what else to do, I've used all my knowledge and nothing to solve this problem.
Please, help-me
You're going to want to flash the factory image in fastboot. Google 15 second adb install. That had usb drivers. Once you install it boot your phone into the bootloader and connect it to the pc. Type
fastboot devices (in a command window).
If your device is recognized proceed to flashing the factory image.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
You're going to want to flash the factory image in fastboot. Google 15 second adb install. That had usb drivers. Once you install it boot your phone into the bootloader and connect it to the pc. Type
fastboot devices (in a command window).
If your device is recognized proceed to flashing the factory image.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you very much! I had tried all the fastboot and adb and nothing to fix.
I found a good video that explains how to do an installation via fastboot and unable to solve.
Note: It was 15 days without cell
I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Try fastbooting a recovery like TWRP thati s updated then flash a rom.
disclaimer: I might be no help at all!
You have fastboot -- go learn all the fastboot commands... you need to know the tools and figure a solution!
erase... hmm? why? What about factory reset? I see you are not using LOS 13 but stock image... need root? Basically, I would factory reset/wipe sdcard, then install recovery (TWRP) [okay, so first you would need to use fastboot to install custom recovery)...THEN, push (fastboot an image.zip (LOS or stock) to sdcards, install, and reboot!
Good to have WUG... another tool in the chest (I have never seen it or used it)
Ok, so one clue is that if your computer cannot see it, that says to me RED FLAG... ADB drivers? but you say fastboot works, hmm... I think this is the problem... Koush's universal ADB drivers? official Google drivers? Could these help!
Erasing screen? Hmm...
I would say, for the hell of it, try flashing different ROMs, Recoveries, and Drivers.... you are basically trying to...
Factory Reset/wipe SDcard [system, cache, ... everything], Flash custom recovery (optional), then, some how (fastboot or mycomputer) get an image on to /sdcard, then, install, then, reboot!
Good luck!
luckyheel said:
I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Click to expand...
Click to collapse
Why not try this
I have not had this problem with my Nexus 10 but I did once with my Nexus 7 and it may help you.
Instead of trying to flash TWRP and run it (which is not working for you) why not boot into a temporary copy of TWRP and then work from that? To flash TWRP normally (persuming you had renamed the img file to TWRP which makes it easier) you would enter 'fastboot flash recovery twrp.img'. Instead of doing that type 'fastboot boot twrp.img'. This boots into TRWP and from there you will be able run all the options and from there flash TWRP and other images as normal.
If you are having problems with drivers have you used 'USBDeview' ? Run this as Administrator and delete all references to any phone or tablet USB driver and particularly look for devices with Vendor ID '18d1' or '04e8'. Just select them, right click on them and select 'Uninstall Selected Devices'. When they are all cleared reboot your computer and plug your tablet in and it should install the correct driver.
Another option I used successfully with a Nexus 7 in a boot loop was to connect it while running Linux. I don't have a Linux on a computer so I installed one in 'Oracle VM VirtualBox' I don't know Linux but after Googling for help I installed Peppermint Linux and then ADB for Linux. I downloaded the 'TWP' image into a folder in Linux and any other images I wanted. Connect your tablet to the USB port and then on the top menu in VirtualBox select 'Devices' then 'USB' and tick the option which shows your tablet. I then went into what we call a command prompt in Windows but which they call 'Terminal'. Then type 'ADB devices' and if you see it on the list use ADB instead of fastboot. As I mentioned my Nexus 7 was in a boot loop so I typed 'ADB wait-for-device' and as soon as it looped to a point where ADB could see it then the looping stopped and I could flash the images and recover the tablet.
All the best. I hope you are successful.
As long as you can get into bootloader mode, your good.
NOW
If you can't get into boot loader mode? as far as I know...
You're ****ed.
Unless you want to set up usb boot (might not work on Exynos, idk, this is magic to me) and solder the connectors and flash it like they do in factories. That's next level **** too, and considering an N10 is 100$ on amazon you're better off just grabbing a new one.
After reading for hours, I was successful to find an OTG micro-USB adapter with male USB-A end which allowed a Logitech dongle to be inserted and the mouse allowed me to start afresh from a factory reset. The touch screen didn't work.
There was an OTA update and I got all excited thinking, "This will be the update that fixes the touch (or lack thereof) issue."
Sadly, after the message said this was the final update, the touch screen still didn't work.
I was successfully able to enable USB Debugging because of the OTG Mouse.
When I connect to the PC and run an ADB command (e.g. adb devices), a message pops up asking to verify I trust the RSA Fingerprint for that computer and to remember that device.
Now my huge predicament: there is no way for me to touch the checkbox and choose OK.
Once I unplug in the cable to connect the OTG Mouse, the dialog box disappears.
I read about TeamViewer on the PC and TeamViewer Host from the Play Store. I installed both and was able to see the Essential Phone on the computer but whenever I touched the screen of the computer (or used the trackpad), nothing happened on the phone.
I tried pressing spacebar thinking that might enable the checkbox but no remote response on the phone.
I'm so close...all I need is one checkbox and one ok and it'll remember the USB Debugging settings.
From there I can then figure how to either downgrade from Android 10 or hopefully some kind soul can let me know what file to install so I can get this stupid touch screen to work.
I explained in a lot of detail as I wanted you folks to know I've tried many options to troubleshoot this problem before asking for help.
If there's a non-USB Debugging checkbox checked way in Fastboot Mode (e.g. ADB Sideload in Recovery), I'm willing to try that.
Thanks.
Update 2020-07-07: I had an idea to connect a SteelSeries Stratus XL wireless gaming controller to the phone via bluetooth and was successfully able to use the controls of the controller to enable the checkbox and remember the RSA Fingerprint for USB Debugging. Whooo-hoo! Now for the rest of the matter...getting this darn touch screen working with an device image that solves the problem....
I had the same problem after flashing the newest (and final) Image on top of a rooted, very old marshmallow build.
I found a fix on reddit however, and hopefully it works for you too.
I tried the second method described there:
1. Connect to fastboot to unlock bootloader and critical
Code:
fastboot flashing unlock
(didn't do anything for me since I was already unlocked)
Code:
fastboot flashing unlock_critical
Let the phone wipe itself and reboot, then go into fastboot again
2. Then flash the image of September 2018 (PH1-Images-PPR1.180905.036) via the "flashall.bat". After a reboot my touchscreen worked again.
3. Upgrade to the newest image or whichever one you like.
I don't understand the whole problem exactly, so maybe you could try flashing the newest image directly after the unlock_critical step, but I just followed the instructions I found.
Good luck!
Thanks for the suggestion and the link for the file.
When I try and run the command
Code:
fastboot flashing unlock
in fastboot mode, I keep getting the message "Waiting for device".
Same thing, when I try and run the flashall.bat file.
I booted in to FastBoot mode, but when I type adb devices in an admin command prompt, it doesn't show any devices listed, even though adb devices does show the phone listed when the phone has booted up normally.
I have:
uninstalled the Essential Phone driver and reinstalled it (multiple times).
installed the 15 Seconds ADB installer and uninstalled it (multiple times).
rebooted the Windows 10 computer multiple times.
IconBoy said:
Thanks for the suggestion and the link for the file.
When I try and run the command
Code:
fastboot flashing unlock
in fastboot mode, I keep getting the message "Waiting for device".
Same thing, when I try and run the flashall.bat file.
I booted in to FastBoot mode, but when I type adb devices in an admin command prompt, it doesn't show any devices listed, even though adb devices does show the phone listed when the phone has booted up normally.
I have:
uninstalled the Essential Phone driver and reinstalled it (multiple times).
installed the 15 Seconds ADB installer and uninstalled it (multiple times).
rebooted the Windows 10 computer multiple times.
Click to expand...
Click to collapse
Make sure to use a proper cable and not the one that comes with the phone for charging.
I use the one from my Nexus 6p. The cable from Essential is only for charging, not data transfer.
I'm using a USB-A TO USB-C cable which shows device in normal boot mode.
I have tried three different cables which all work when using adb devices in normal boot mode.
Still no phone when List of devices attached is shown.
Just for clarity: adb and fastboot are completely different modes. To test if you successfully booted into fastboot and have a working connection, you have to type "fastboot devices". "adb devices" doesn't work here.
But the unlock command should have worked anyway. How did you boot into fastmode? Can you see this fastboot screen?
If not, the easiest way to get to fastboot is to connect the turned off phone to the PC while keeping the volume down button pressed, until you see the screen linked above.
But if you do see the fastboot screen, and still don't get anything from "fastboot devices", I'd try Google's official adb/fastboot tools.
xxera said:
...you have to type "fastboot devices".
Click to expand...
Click to collapse
Yes! I can see the device listed now! I had no idea that you had to type that command! Wow....years later of working with phones and I am still learning. :good: I guess I didn't progress because I mistakenly thought the device was not being found.
I ran both commands fastboot flashing unlock and fastboot flashing unlock_critical successfully.
Once the phone wiped itself and booted up (without progressing from the startup screen prompts), I shut it down then went back in to fastboot mode and successfully ran the flashall.bat command.
I shut it down and restarted it. Touchscreen is still not working. :crying:
When I finally get this working...would I just run the commands fastboot flashing lock and fastboot flashing lock_critical to relock the phone...? I need Google Pay and other banking apps to work so want the phone to be secure.
There is always more to learn
Shame that it didn't work, though :/ Did you flash the image from September 2018 that I linked, or the newest build? If you directly flashed the newest one, maybe try the 2018 build, since that worked for me. Alternatively, from the same reddit post I linked before, someone got it working by flashing the August 2018 build, and sideloading the September 2018 OTA Update after. But I never did this sideloading thing, so can't help much there. All builds and OTAs are available on this neat website by the way.
Regarding relocking, it is generally advised to only relock if you have a good reason to do it. You can only relock a completely unmodified stock image, otherwise your phone won't boot, so no root, magisk or anything.
My banking apps still work on my unlocked and rooted phone, but I'm using a Pixel 3, and not sure about Google Pay.
But yes, if you want to relock, make absolutely sure you're stock, and use the commands you mentioned. Just be aware that this also wipes the phone again.
xxera said:
Shame that it didn't work, though :/ Did you flash the image from September 2018 that I linked
Click to expand...
Click to collapse
Yes, I used the link you gave me for the Sep 2018 build.
I will try the Aug 2018 build and see if I get any joy with that.
Thank you so much for your patience and help!
Just to be clear, you should sideload the September OTA after that, the August build itself won't do much as far as I understood.
Glad to help, I just had the same hunt for clues behind me, I know how frustrating it can be
I tried the Aug 2018 build then sideload flashing the Sep 2018 build. No joy...touchscreen still not working.
The whole fastboot flashing worked except for this one error:
fastboot format userdata
CreateProcess failed: The system cannot find the file specified. (2)
fastboot: error: Cannot generate image for userdata
This message came up once the flash was complete and the phone rebooted itself):
Android Recovery
essential/mata/mata
9/PPR1.180610.091/249
user/release-keys
Use volume up/down and power.
Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
--------------------------------------------------
Try again
Factory data reset
--------------------------------------------------
There was no choice to Apply update from ADB so I can sideload the Sep 2018 update so I went ahead and chose Factory data reset.
Once it factory reset, I was able to go in to recovery and sideload the Sep 2018 update.
Have I missed anything in this procedure...?
I also tried fastboot flashing the Apr 2019 build but that hasn't helped either.
(Attached is a screenshot of the two files I downloaded. The links are the purple ones I chose). Did I get the correct ones?
The files look right to me.
After some research I found that updating the adb tools worked for some people with that error. The creator of the 15 Seconds ADB installer even edited the post and said the tool is outdated by now. There's a newer version in this post, and maybe you are already using that, but I'd strongly recommend the official ADB from google, since I never had a problem with that one.
Also, I read that you should use a USB-3 cable. The official one from essential itself is USB-2 which can cause some problems in flashing sometimes (which is pretty stupid tbh).
Yes, after you updated ADB/fastboot, I'd just try the Aug image + Sept OTA again. Or directly the Sept image.
Not sure about the factory reset message, I'd say yes again just in case.
Edit: Ah, since it says "can't load android system", I guess the flashing failed.
I managed to fix phones with flashing a second time exactly the same way many times, sometimes fastboot is just moody. But may updating ADB can help here.
I updated fastboot and adb from the Google site.
Reflashed Aug and Sep 2018 files.
No joy. Touchscreen still doesn't respond.
An idea...I tried to install TWRP to see if the touchscreen is actually working but get the error fastboot: error: Couldn't parse partition size '0x' when running the command to install the TWRP Mata recovery image file.
Any way to check if the screen/digitizer is not a hardware fault?
Weird error... Can you post the whole log? If the partition size was read as 0, something went wrong with identifying the partition (if I interpret the error message correctly). Did you correctly flash to boot_a/boot_b depending on which one is active?
But TWRP might not help diagnosing the issue, I think touch stopped working in TWRP for essential phone a while ago, because it is also very outdated...
But to me it sounds like the usual problem after updating that many people had. The screen stopped working after an update, right?
Also, did you make sure to use the new platform-tools fastboot? Google's version doesn't automatically install itself system-wide, so if you just type "fastboot" in the command line, that might still be the old "15 Seconds ABD installer" fastboot. You can type "adb --version"to find out, it tells you in which folder the adb.exe file is.