Related
To start off, I'd like to let you guys know that I'm a diehard Android and HTC fan. I have the ADP1, the Nexus One, and now the Evo. I was extremely excited about the Evo on launch day (like many of you). Now that much of this excitement has been killed by the recent plague of Evo problems, I'd like to share my concerns:
On my first Evo, I had some pretty bad light leaking from the soft keys. I returned that unit, only to receive what appears to be a refurbished unit. (Good luck trying to explain what light leaking is to the Sprint reps. The lady rolled her eyes at me trying to convince her this problem does in fact exist.) The new unit still had some very slight leakage, and the kickstand was also scratched up. I decided to suck it up and live with it, but the next few days made things worse.
Then we learned about the 30fps cap, touchscreen input lag, the screen lifting up, poor wifi reception, and probably still more to come...Seeing as HTC hasn't even acknowledged these issues, I don't think there will be a fix within my 30 day grace period. As much as I love what this phone COULD be, I'm stuck with what it really is; a bunch of high end components carelessly thrown together...
But not all is lost! HTC still has a chance to fix this! There are still about 20 days before I (and many others) return the Evo. I really hope HTC manages to fix this, whether its through a recall, or something else. I beg of you HTC: Fix your flagship device! It's sinking! (See what I did there?)
Thank god for 30 day full return of all money paid am I right?
P.S. you GOTTA know any 1st gen device you buy is gonna have hardware problems to be ironed out. Don't want to deal with them? Wait for the 2nd gen device a year from now
Example: Theres no way in hell I would buy an iPad due to it being a 1st gen device. I already knew before it came out that it would have hardware problems...
Ryan Frawley said:
Then we learned about the 30fps cap, touchscreen input lag, the screen lifting up, poor wifi reception, and probably still more to come...
Click to expand...
Click to collapse
Of the things you listed, defective wifi and the screen lifting up are the only items that are actual defects and neither are present on my Evo. Additionally, my wifi reception is awesome, so I don't agree that that there is a global issue there either.
Actual defects are covered for 1 full year, which is about 6-8 months longer than I intend to keep the Evo (pending what is released). If my screen starts peeling or my wifi actually stops working I will RMA it for another.
I just want to suggest that maybe some of the "issues" users experience are beyond what is reasonable. What do you think?
danknee said:
Actual defects are covered for 1 full year, which is about 6-8 months longer than I intend to keep the Evo (pending what is released)
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Click to collapse
Wow
Must be nice to be so rich!
ap3604 said:
Wow
Must be nice to be so rich!
Click to expand...
Click to collapse
Ha! I wish. Sprint Premier users can upgrade once per year... Unfortunately I paid a bit for an Evo so my upgrade will be ready come October (One year anniversary from the Hero release date). I hope there is something that convinces me to use it!
danknee said:
Of the things you listed, defective wifi and the screen lifting up are the only items that are actual defects and neither are present on my Evo. Additionally, my wifi reception is awesome, so I don't agree that that there is a global issue there either.
Actual defects are covered for 1 full year, which is about 6-8 months longer than I intend to keep the Evo (pending what is released). If my screen starts peeling or my wifi actually stops working I will RMA it for another.
I just want to suggest that maybe some of the "issues" users experience are beyond what is reasonable. What do you think?
Click to expand...
Click to collapse
None of these issues are particularly bad by themselves. But they are all quickly adding up to signs of poor quality control over at HTC.
danknee said:
Ha! I wish. Sprint Premier users can upgrade once per year... Unfortunately I paid a bit for an Evo so my upgrade will be ready come October (One year anniversary from the Hero release date). I hope there is something that convinces me to use it!
Click to expand...
Click to collapse
I heard that when you activate any new phone, your upgrade eligibility bumps up to that date. I got this from a Sprint rep while planning to buy my Evo. So I won't be eligible for another year.
I agree with the guy on this board that said not to buy any first gen device, because most of the time it will have problems to work out. I haven't experienced any of the problems that some people seem to have, obviously out of hundreds of thousands there will be some problems and HTC and Sprint will deal with them as they come, hopefully in a timely manner.
I wouldn't return your EVO. Its a decent phone and good piece of hardware.
ap3604 said:
Thank god for 30 day full return of all money paid am I right?
P.S. you GOTTA know any 1st gen device you buy is gonna have hardware problems to be ironed out. Don't want to deal with them? Wait for the 2nd gen device a year from now
Example: Theres no way in hell I would buy an iPad due to it being a 1st gen device. I already knew before it came out that it would have hardware problems...
Click to expand...
Click to collapse
Err, the iPad is actually a bad example to use as a 1st gen device NOT to buy as it is really solid with no hardware problems. Pls name one hardware defect the iPad has?
orris said:
I heard that when you activate any new phone, your upgrade eligibility bumps up to that date. I got this from a Sprint rep while planning to buy my Evo. So I won't be eligible for another year.
Click to expand...
Click to collapse
My eligibility date still shows 10/01/10. You can check yours here. I will wait one billing cycle and check again to be sure. If not, then my gf is getting a used Evo to replace her Hero and I'll get whatever the next thing is.
I agree with the OP and about to do the same before my 30 days are up.
I just can't see the EVO running almost every game i put on it slower than the N1 and not to mention some games are just too choppy to play.
HTC had the exact same issue with the HD2 and they NEVER fixed it.
I hope that due to all the media attention the fps issue received, HTC will fix it in a timely manner.
The phone is great and all, but the N1 just beats it for now. at least for me.
clubtech said:
The phone is great and all, but the N1 just beats it for now. at least for me.
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Click to collapse
Especially now that the N1 has 720p video recording that looks better then ours >.<
mrono said:
Especially now that the N1 has 720p video recording that looks better then ours >.<
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Click to collapse
Man... I wish I had the stone's to root my Nexus One...
Just a certifiable chicken
but what makes anyone think the HTC will be rolling out a 2nd gen EVO? It seems like every year they come out with completely new devices with different names and whatnot. Granted most internals would be the same but overall, the devices are new.
does htc just have a bad habit of using poor adhesive?
n1 from reports, touch pro from experience and now the evo. how many other htc phones have the problem?
i doubt i'll ever buy another htc phone again - heck before 26 days i may not even have this one anymore.
yep this is gonna b my last "High Tech Computers"phone.so much promises and hype they create before launch and once we get the device after falling for their trap we stuck with it.no more preordering anything for now on for me,jus gonna sit back and READ.
You aren't stuck with anything. Return it.
Uhh, have you been hiding in a cave???
LordLugard said:
Err, the iPad is actually a bad example to use as a 1st gen device NOT to buy as it is really solid with no hardware problems. Pls name one hardware defect the iPad has?
Click to expand...
Click to collapse
Well, within a few days tons of iPad customers reported issues with Wi-Fi, which Apple confirmed.
I have read issues with some iPads overheating. (Just run a quick google search for 'ipad issues' and you'll see plenty of problems).
More recently, Apple/AT&T managed to leak 100,000+ customers email addresses.
*********************************************************
Is the iPad a poorly made/designed product? NO. Though I do not own one, I will be the first to admit it's a fantastic device.
However, just like any other 1st-gen piece of hardware sold to the masses, issues are bound to crop up, and the EVO is no exception.
LordLugard said:
Err, the iPad is actually a bad example to use as a 1st gen device NOT to buy as it is really solid with no hardware problems. Pls name one hardware defect the iPad has?
Click to expand...
Click to collapse
Cant hold wifi. This is a known issue.
orris said:
I heard that when you activate any new phone, your upgrade eligibility bumps up to that date. I got this from a Sprint rep while planning to buy my Evo. So I won't be eligible for another year.
Click to expand...
Click to collapse
That was not my experience. I upgraded in May 09 to a Samsung Rant, then bought a Touch/Vogue a few months later off ebay and activated it on my account but I was still able to upgrade as of May 2010 to my happy little Evo.
KGI Securities reports that HTC has manufacturing issues with the One's voice coil motor (VCM) and compact camera module (CCM) on its UltraPixel camera.
"We believe the production restraints that UltraPixel faces will severely limit HTC One shipments," KGI analyst Kuo Ming-chi said with launch estimates being lowered from 4M units to 800k-1,2M.
This would be, IMO, disastrous for HTC as they need to sell as many Ones as possible before the SIV comes out, but they may not be able to.
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aECO&ID=201303070005
BoneXDA said:
KGI Securities reports that HTC has manufacturing issues with the One's voice coil motor (VCM) and compact camera module (CCM) on its UltraPixel camera.
"We believe the production restraints that UltraPixel faces will severely limit HTC One shipments," KGI analyst Kuo Ming-chi said with launch estimates being lowered from 4M units to 800k-1,2M.
This would be, IMO, disastrous for HTC as they need to sell as many Ones as possible before the SIV comes out, but they may not be able to.
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aECO&ID=201303070005
Click to expand...
Click to collapse
You're too late. http://forum.xda-developers.com/showthread.php?p=38852201#post38852201
Although it's a bit worrying, I really don't think it's worthy of it's own thread, otherwise I would have made a thread for it already.
BoneXDA said:
KGI Securities reports that HTC has manufacturing issues with the One's voice coil motor (VCM) and compact camera module (CCM) on its UltraPixel camera.
"We believe the production restraints that UltraPixel faces will severely limit HTC One shipments," KGI analyst Kuo Ming-chi said with launch estimates being lowered from 4M units to 800k-1,2M.
This would be, IMO, disastrous for HTC as they need to sell as many Ones as possible before the SIV comes out, but they may not be able to.
http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aECO&ID=201303070005
Click to expand...
Click to collapse
the plan was never to sell before the S4 comes out....HTC aiming for its own slice of the smartphone buyers, mainly those who really care more about build quality and the iPhone switchers
you surely don't believe HTC is focusing on selling before the S4 is out, what's up with you guys? HTC is not your neighborhood grocery shop
This does worry me a bit. What concerns me most is not the restricted number of units, it's the implications to the components in the phones that do sell.
If most of the camera sensors that come off the production line are faulty, does that mean that the ones that are judged to be okay are only barely in spec? Will this lead to high failure rates a, few months after purchase, or needing to return 2 or 3 handsets in a row till you get a "good" one? Can you even be sure if it is "good" or that the retailer will acknowledge the problem with the first one as genuine issue? That's the kind of hassle I can do without.
---------- Post added at 11:25 AM ---------- Previous post was at 11:23 AM ----------
Oh, and a couple of reviews have found photos blurred in the lower part of the image. I wonder if this is why?
hamdir said:
the plan was never to sell before the S4 comes out....HTC aiming for its own slice of the smartphone buyers, mainly those who really care more about build quality and the iPhone switchers
you surely don't believe HTC is focusing on selling before the S4 is out, what's up with you guys? HTC is not your neighborhood grocery shop
Click to expand...
Click to collapse
You surely don't believe HTC doesn't wanna sell it's flagships to the masses and make huge profit, and content to almost go bust with the limited buyer range, I mean that's just ridiculous. They didn't contact 185 carriers worldwide to hand out only a handful of handhelds - like with blockbuster movies, smartphone launch is the most important time to sell, and manufacturing problems could have disastrous effects as HTC bets everything on the Beautiful One.
Also worth saying that HTC has form when it comes to shipping less than perfect hardware and not admitting to it. Most HD2's sold in the month or two after launch had an absolutely galloping case of "pink spot" in the camera. After a couple of months they quietly fixed the problem, and subsequent handsets were okay; but they never admitted there had been a problem with the early ones, and never offered to repair or replace them.
If you don't believe me, check the XDA archives - you won't find single poster in the first couple of months after the HD2 launch saying "hey, my camera is fine".
Re: HTC One may have major manufacturing issues
Shasarak said:
This does worry me a bit. What concerns me most is not the restricted number of units, it's the implications to the components in the phones that do sell.
If most of the camera sensors that come off the production line are faulty, does that mean that the ones that are judged to be okay are only barely in spec? Will this lead to high failure rates a, few months after purchase, or needing to return 2 or 3 handsets in a row till you get a "good" one? Can you even be sure if it is "good" or that the retailer will acknowledge the problem with the first one as genuine issue? That's the kind of hassle I can do without.
---------- Post added at 11:25 AM ---------- Previous post was at 11:23 AM ----------
Oh, and a couple of reviews have found photos blurred in the lower part of the image. I wonder if this is why?
Click to expand...
Click to collapse
It doesn't mention anything about faults, it just says those components are a bottleneck in production
Sent from my Incredible S using Tapatalk 2
hamdir said:
the plan was never to sell before the S4 comes out....HTC aiming for its own slice of the smartphone buyers, mainly those who really care more about build quality and the iPhone switchers
you surely don't believe HTC is focusing on selling before the S4 is out, what's up with you guys? HTC is not your neighborhood grocery shop
Click to expand...
Click to collapse
I think you need a slight correction there Hamdir ...
HTC will be selling and shipping well before the G4 comes out .. it's only being ##announced## on 14th March, not released for sale then ...
A bit worrying but at worst will be delayed by week or so for initial batch. Still be getting the htc one rather then S4 or any other smartphone as its the best smartphone out there.
S4 will be probably be selling around mid April at the earliest still one should beat it to the market and hopefully sell millions to give consumers more for their money. Push Samsung to move away from plastic and amoled since Samsung are in the position to produce far superior smartphones then they are at the moment, just means less profit per unit for them.
Take a chill pill and relax man.
djbenny1 said:
It doesn't mention anything about faults, it just says those components are a bottleneck in production
Click to expand...
Click to collapse
It specifically mentions "low yield rates". The "yield" is the percentage of components that come off the production line that aren't faulty. Nearly all electronic components have yields well below 100% even when things are going well: each one is tested when it's finished, and it has to pass certain checks; if not, it's thrown out.
If this story is true then it means that the percentage of camera sensors that are classed as being good enough to use is much smaller than HTC was expecting - in other words that far more of them turn out to be unuseable than they expected. That quite likely means that even the ones which pass the test only barely pass it, which may have implications for reliability or lifespan.
Shasarak said:
Also worth saying that HTC has form when it comes to shipping less than perfect hardware and not admitting to it. Most HD2's sold in the month or two after launch had an absolutely galloping case of "pink spot" in the camera. After a couple of months they quietly fixed the problem, and subsequent handsets were okay; but they never admitted there had been a problem with the early ones, and never offered to repair or replace them.
If you don't believe me, check the XDA archives - you won't find single poster in the first couple of months after the HD2 launch saying "hey, my camera is fine".
Click to expand...
Click to collapse
the same can be said about the One X early two months I'm afraid...(and tons of other devices / brands)
Every handset I've had on date of release, first batch I've exchanged due to one issue or another be it hardware or software. That includes Samsung s3, note 2. iPhone 5, hox. So I'm prepared for that, anticipating that and if it doesn't happen then great.
hamdir said:
the same can be said about the One X early two months I'm afraid...(and tons of other devices / brands)
Click to expand...
Click to collapse
Well, yes: HTC is certainly not the only company to do stuff like this!
riz157 said:
Every handset I've had on date of release, first batch I've exchanged due to one issue or another be it hardware or software. That includes Samsung s3, note 2. iPhone 5, hox. So I'm prepared for that, anticipating that and if it doesn't happen then great.
Click to expand...
Click to collapse
+1
According to this: http://www.androidauthority.com/htc-one-availability-issues-167070/ they're looking at a 20% yield on the camera sensor - that's atrocious.
riz157 said:
Every handset I've had on date of release, first batch I've exchanged due to one issue or another be it hardware or software. That includes Samsung s3, note 2. iPhone 5, hox. So I'm prepared for that, anticipating that and if it doesn't happen then great.
Click to expand...
Click to collapse
Yes but what happens if "sir/lady it may take a couple of weeks before we can get you your replace unit"?
Odd really isn't it ... you's expect a CCD with larger pixels to be easier to screen than one with more, smaller ones ... is this just another attempt to undermine by some news agency or stock trader looking for a fast buck ?? After all, if they can depress the HTC stock value ahead of te launch and buy up .. they will make a killing when it rises on the One's success ...
seems some people are starting to receive their units in Europe
joschi1985 said:
First People in Germany are receiving their one already.... From Carrier o2, would have loved to provide you a short review but still have to wait for it to arrive
Sent from my HTC One X using xda app-developers app
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Click to collapse
---------- Post added at 01:07 PM ---------- Previous post was at 01:06 PM ----------
radiotrib said:
Odd really isn't it ... you's expect a CCD with larger pixels to be easier to screen than one with more, smaller ones ... is this just another attempt to undermine by some news agency or stock trader looking for a fast buck ?? After all, if they can depress the HTC stock value ahead of te launch and buy up .. they will make a killing when it rises on the One's success ...
Click to expand...
Click to collapse
agreed this article covering the story is one of the worst, or it could be sammy's doing
BoneXDA said:
Yes but what happens if "sir/lady it may take a couple of weeks before we can get you your replace unit"?
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Click to collapse
Ofcourse i wont be pleased but I've experienced that with Samsung so not a deal breaker.
Btw it's Mr I'm using my own picture in my profile.
iPhone 4/5, iPad3, Sony Xperia S, Asus Nexus 7, HTC One X, Samsung SGS2 and SGS3, LG as well
all had defects in the first months of release
we discussed all this to death on the One X forum early days and now all the panic and drama are behind us
if you want to be an early adopter of a completely new product, be prepared to do some returns
(i went through three for my perfect early One X)
Straight from an HTC exec, the company has been downgraded from a Tier 1 client by many suppliers, meaning they don't get first dibs on components, because of poor shipment forecasts. Not only can they not acquire enough camera modules, but the metal casing is apparently also to blame for delays. When you tout the 200 minutes of CNC machining required just to make the phone's body, and you also want it to be a mass market success and not some custom low yield and expensive luxury item, there will be ramifications if you don't have the necessary production resources all in order. HTC didn't seem to prioritize ease of manufacturing, which has been the downfall of many other tech products and companies in the past.
Late last year, the iPhone 5 also experienced heavy delays because the metal casing was chipping and they needed to tighten quality control, which undoubtedy cost them a good chunk of sales. But Apple is a strong brand and people are willing to and used to waiting for their products. HTC doesn't have this sort of clout. They are trying to prove themselves after hitting rock bottom, to stand back up from the fall, but these continuing reports of delays are the death knell to HTC's carion call. Furthermore, the iPhone only experienced minor chipping and cosmetic issues that could be quickly rectified as they had the whole manufacturing process with Foxconn under their domain. HTC's obstacles are far larger and the outlook far more tenuous. Many people may hate the plastic build of Samsung's phones, but it can be churned out en masse with efficiency, and once the consumer can get past the cheaper feel, the phone is functionally similar in durability to a metal phone and far superior in reception.
Even when the HTC One finally gets released at the end of the month, it will be very limited, almost considered vaporware in some countries. Whether they can even secure a reliable manufacturing line after the soft launch is uncertain. What is certain though, is that the Galaxy S IV will be coming out in full force very soon, and other competitors are also not resting on their laurels. Is this the end for HTC?
More HTC One delays:
http://www.engadget.com/2013/03/19/htc-one-delayed/
http://www.theverge.com/2013/3/19/4122798/htc-one-delayed-because-of-component-shortage
It's been released already. I'm typing this on a One right now.
Shasarak said:
It's been released already. I'm typing this on a One right now.
Click to expand...
Click to collapse
Meanwhile, the rest of the world is still waiting.
ydoucare said:
Meanwhile, the rest of the world is still waiting.
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Click to collapse
I dunno people have been getting deliveries this week?
Sent from my HTC Desire HD A9191 using xda app-developers app
I would imagine that anyone that has seen the phone and likes it would be prepared to wait a bit for it, but HTC certainly shot themselves in the foot with these problems. I may be a bit biased, I love HTC devices(Desire, currently E3D) pre-ordered ONE, but I feel the ONE will be worth the wait. For me don't like iPhones(way too small), SGS4 do not like the design, like the design of the Blackberry but not the size or OS, Like the Xperia Z a lot just not the skin. Bit of a dilema if not for the ONE. Thank HTC for the ONE.
Trolling posts and answers deleted and thread closed. Thread brings nothing new and calls for trolling.
I love this phone but am very aware and ocd about how a phone works and I do have the scrolling problem. If it's an issue that's with all phones, not just ones "who can see it"...but if it's all phones, I may just try to get adjusted to it. If it can or will be corrected, I want to send the phone back in the 15 day period.
Anyone have any idea if this will just continue with this phone or will be corrected? Or if sending back and re-buying, I have a chance of getting one where it doesn't happen?
This is gambling i think. You can get one which is not affected, but also you can get one which is more affected, than yours now. I'll also send back the phone for replacement if it's not fixed in my 15 day period. I love this phone, really.... Everything is awesome, but this jelly thing :/
EDIT: Manufacture date: 12th June, panel is s6e3fa5
Will they "replace" it? They say it's normal....not a defect.
I asked support for a replacement two days ago and they told me the only thing they can do is refunding. I guess adjusting to it won't be that hard after all.
All phones are affected returning won't do you any good. There won't be any update to fix the issue, its a design choice.
You have 2 choices:
Refund
Keep the device and live with the jelly
Kirahvi said:
All phones are affected returning won't do you any good. There won't be any update to fix the issue, its a design choice.
You have 2 choices:
Refund
Keep the device and live with the jelly
Click to expand...
Click to collapse
Even if you underline words, they aren't always true. I saw a couple of videos, someone's phone is falling apart by this effect, but i've seen videos where the user's display has zero jelly effect. So no, not everybody has it.
True. I don't have it AT ALL, and there is nothing wrong with my eyes. I have seen for myself devices that suffer from it. Mine doesn't
Well... unlike you I happen to have some evidence to support my underlined claims.
https://www.xda-developers.com/conf...ay-upside-down-likely-reason-jelly-scrolling/
+1 I don't have it. My was produced on 9th of June. 8/128 #nojello
It depends, someone has a strong jello effect, someone has none/little to none. Mine has but it's almost nothing. And 1+ can't fix this, since this is their design choice. How do you people find the manufacture dates of your phones?
--EDIT--
nvm, found it. It's on the sticker at the back of the box. Mine is 2017.06.07, 6GB/64GB
david19au said:
It depends, someone has a strong jello effect, someone has none/little to none. Mine has but it's almost nothing. And 1+ can't fix this, since this is their design choice. How do you people find the manufacture dates of your phones?
Click to expand...
Click to collapse
selling box
This reminds me of the iPhone "antennagate", where many reported bad reception due to manufacturers defects. I had that iPhone and mine was fine. Turned out to be isolated, not overall problem.
I don't have the OP5, but am considering it, so interested in discussion.
IF I did own it, don't know if I would return it.
The way OP is handling it is poor. They could learn from Steve Jobs. He was a master at dealing with this type of situation.
BTW, I own a Le Eco Pro 3 phone. Another Chinese company crashing and withdrawing from US, despite well priced, great hardware phones.
This is a complex, tough business.
I've tried everything to reproduce this effect, to no avail. Unfortunately, my phone is perfect to my eyes. Well, I do notice the slight stutter when I scroll very fast. I can more than live with that for the specs I'm getting. Honestly, I don't even care.
I feel badly for the people affected by this issue. Such a great phone and it's really a shame that they can't enjoy it like most of us.
bramgoodwin said:
This reminds me of the iPhone "antennagate", where many reported bad reception due to manufacturers defects. I had that iPhone and mine was fine. Turned out to be isolated, not overall problem.
I don't have the OP5, but am considering it, so interested in discussion.
IF I did own it, don't know if I would return it.
The way OP is handling it is poor. They could learn from Steve Jobs. He was a master at dealing with this type of situation.
BTW, I own a Le Eco Pro 3 phone. Another Chinese company crashing and withdrawing from US, despite well priced, great hardware phones.
This is a complex, tough business.
Click to expand...
Click to collapse
No business is tough if know when to scale the business up and how.
Oneplus, I think, got too greedy and scaled up too quickly while their QA and After-sales departments couldn't keep up with the pace.
Oneplus is acting like Apple/Samsung with their price raises and all but not following it with the QA/After-sales of those companies. They simply can't. They just aren't there yet.
If this phone would be priced, say, $75 less than what it is, I would happily live with it despite some QA issues like the minor, barely noticeable, jelly effect that I have. I would even stand in queue and wait for an invite according to the invitation system they had in place during their early years.
At $540, I'm sorry, I would 'Never Settle'. I'm more demanding at that price. LG G6 is available for cheaper and that too is a very good phone.
cheesechocolate said:
No business is tough if know when to scale the business up and how.
Oneplus, I think, got too greedy and scaled up too quickly while their QA and After-sales departments couldn't keep up with the pace.
Oneplus is acting like Apple/Samsung with their price raises and all but not following it with the QA/After-sales of those companies. They simply can't. They just aren't there yet.
If this phone would be priced, say, $75 less than what it is, I would happily live with it despite some QA issues like the minor, barely noticeable, jelly effect that I have. I would even stand in queue and wait for an invite according to the invitation system they had in place during their early years.
At $540, I'm sorry, I would 'Never Settle'. I'm more demanding at that price. LG G6 is available for cheaper and that too is a very good phone.
Click to expand...
Click to collapse
Agree, bought my LeEco Pro 3 for $249, following your logic.
Look, US market is so lucrative, Chinese MFG see it as gold. But, its one thing to produce a good phone, very different ongoing development and service.
Le Eco was similar with big slogans, but couldn’t even sustain for 6 months in US.
Still great market for $399 phone, but can they make a profit so development investments can continue?
Interesting to see what happens.
I have a little jelly effect.
its noticeable when i see minutely.
Will this kind of issue be increased by regular usage or it will be like that...forever unless oneplus provide some update.
If it stays that way... then i am fine as its barely noticeable but it improvise over time then its a big issue.
My phone manufacturing date is 16 Jun 2017
bramgoodwin said:
Agree, bought my LeEco Pro 3 for $249, following your logic.
Look, US market is so lucrative, Chinese MFG see it as gold. But, its one thing to produce a good phone, very different ongoing development and service.
Le Eco was similar with big slogans, but couldn’t even sustain for 6 months in US.
Still great market for $399 phone, but can they make a profit so development investments can continue?
Interesting to see what happens.
Click to expand...
Click to collapse
The kinda business model Oneplus has, they don't even need much R&D. The dev community does it all for them without any cost.
They give pretty much stock android. So not much R&D there.
Camera module is also bought from others so they can as well buy the processing algorithms.
Rest all components like GPS, NFC, Display etc. are bought out-of-the-house and Oneplus simply assembles them.
With this kinda business model you can't really go wrong if you just sort out your business funding, QA, and after-sales.
That's all you need and you'll get the sales to compensate for the lower price.
They seem to be deviating from their business model by the price raises and the QA/After-sales issues. Oneplus 5 suffers from the consequences of that deviation from the business model.
No jelly effect here. I got mine before they went on sale so I guess I'll say a got Lucky! Was considering leaving this phone before for the U11 but I can't stand HTC software. So I'll keep this rare "non-effective" device .
Sent from my ONEPLUS A5000 using Tapatalk
No issue here. I got lucky. Really I have zero issues with this phone.
lopmig1 said:
No issue here. I got lucky. Really I have zero issues with this phone.
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qasq said:
+1 I don't have it. My was produced on 9th of June. 8/128 #nojello
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You, NoJello heroes keeping the hope in us. I really hope that my replacement won't have this issue. :good:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
I ordered on day one and my phone was very blue at even a slight angle. I returned it and ordered another and I am very happy with it. the processor is a beast. battery and camera are the best there is. Software and features are way ahead of others and will stay there. You need to try it. Don't read or buy into the negative hype. Try it. If you don't like it returning the device is easy and costs nothing.
@MacTheRipperr
I didn't let it get me down. I pre-ordered on the 6th, got it the 28th, never returned it, and never cared about the press.
I don't care about random people's opinions, and I have no idea why everyone does. I figured once I got it, i would see if I like it, if not, I would return it and move on.
The media is and always will be full of ****, the same with the vast majority of people sadly. I still hear people run in their mouth about this device in telegram chats and online that never have nor will hold an xl2, at that rate, why would anyone take anything they say at face value? It's sad that people fall to peer pressure, and can't be big enough to make a decision for themselves, they have to follow the norm.
Anyways, my device like most others shifts colors at an angle, and it doesn't bother me. I always have and will use black themes while I'm on an oled device. You can't get this rich of black color which makes everything else pop on lcd.
Coming from a 6p, this phone is light years faster than it was, and the battery life I've had on stock with the stock kernel, has put all other devices I've had to shame. I couldn't be happier with the xl2
This phone ticked all the boxes I want/need and after the trade in plus the rebate from T-mobile I'd be stupid not to jump on it. While waiting all the complaints about the screen came in so I was curious to see what it would look like when I got it. Opened the box and turned the screen on, tilted it and said...."that's it???". I've been loving it since day one. Best phone I've ever had.
If anything the negative press had lowered my expectations some, so when I finally got my phone I was absolutely blown away by how great it is. I couldn't say if I had not read anything bad about the phone, whether or not my response would have been the same, but all I can say is that this is the best phone I have ever used (going from Nexus 5, to 6, to 6P, to 2XL)
I find it humorous that in advance of the iPhone X, Apple puts out a paper saying that burn-in and blue tint upon tilting device are normal for oled screens, and not a defect. I wonder if all the media sources that blasted the Pixel 2 XL for being a "mediocre" device because of those screen issues will be as hard on Apple as they were on Google?
I've read the articles and kept up with stuff, but I really just don't give a sh__, to be frank. Is there a blue tint at angle? Yup. Does it bother me? Nope. Is there screen burn in/retention? Don't know. (I have not seen anything and don't care about trying it out to see.) This phone is so freaking phenomenal, I can't believe that people steer clear over some bad press given by a bunch of YouTube reviewers that nit-pick everything with every phone ever made.
To prove my point on how little the everyday user cares, I showed 2 buddies of mine my 2 XL the other night. They both just recently got the iPhone 8+ and they've had Apple devices going back to the iPhone 6. Both of them played with my 2 XL for at least 15 minutes. Neither of them mentioned anything about the screen other than they said they loved the lack of huge bezels. Both commented on how blazingly fast it performed. They also loved how it listened for music and displayed what was playing automatically.
I'm happy with my 2 XL. If by some chance Google does some sort of recall, etc. I may go ahead and do that, but as of yet, I see no reason to RMA my phone.
Dang, OP. Nailed my experience, but in a different manner: Ordered during the event and got mine on the 20th. Also came from an S8+.
Have since stopped reading comments on popular Android tech sites due to the sheer vileness of them. Maybe it was present before and I just never noticed, but the comments sections are a total sh_tshow. I am embarrassed to be a part of a community that can treat each other so poorly.
I imagine someone new to the community going on to these sites and just being absolutely stunned by how petty and rude we must seem.
It's not just Pixel articles either; Samsung, HTC, LG.... It's unavoidable.
I like my S8+ and my 2 XL. I liked my V20. My son loves his V30 (and before that, his HTC 10). Why can't we seem to accept that they're all great devices? Why do we have to be so vile to each other?
Sorry... That went longer than I had planned...
/rant end
It's hands-on for me! Media suxes!!
MacTheRipperr said:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
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I preordered it and kept it.
Ive had a Galaxy Nexus Nexus 5 Nexus 6p and now the Pixel XL 2 I can tell you... You will never get a "perfect" phone from Google you just wont. But you dont get this phone because its perfect. You get it because you dont have to wait for updates from the carrier that will never come. You dont have to worry about the bootloader being locked. And you can pretty much count on the most developer support.
Everyone of the phones listed above had an "issue" blown way out of proportion.
Galaxy Nexus was battery life even leading to Verizon offering a extended battery
Nexus 5 had a screen issue where anything after the 1st batch had a yellow tint to the display. (I was lucky to get one of the good ones but then 3 months later my phone decided to not DL or send MMS at all no matter what i did. I had to RMA it and got a yellow tint phone. Oh and battery life issues.
Nexus 6p had screen issues and battery issues where the phone would shut down once the battery reached anywhere from 15% to 50% Oh there was also a software bug on only this phone where the phone would refuse to switch to LTE and the only way to make it do this was to go into the secret *#*4636*#*# and toggle the LTE radio. This was not fixed for 2 security updates
See you will never get a "perfect phone" from Google. Just like a lot of their products start out pretty ****ty and get better through several updates.
Well, I most definitely want to thank you guys for your feedback and being honest without the hostility. It's good to see that I am not alone in my experience. Thanks for replying with tact. We can only lead our fellow enthusiast by example. Thanks again for your responses.
I've had a horrible experience through all of this, I'm also a new member here, although I've been a lurker for years. BUT I pre-ordered, kept the order and received a P2XL that is blue straight on and gets worse at any angle. I RMA'd my device, new one will be here this friday/saturday. Thing is after a week I really love this phone and willing to try at least one more as it seems there is or was a quality issue but most here that have RMA'd are reporting they've gotten a better device back. I agree what another member posted about the rhetoric and the way people are treating each other but that's the interwebs these days. Also seems a bunch of people here received great devices to begin with (ANOTHER REASON TO ORDER ONE AND TRY IT YOURSELF) but unfortunately some of them just assume everyone's device is the exact same as theirs and some of them even deny there could be an issue saying "we see these things differently" and we should "just shut up or get a refund". Don't listen to them, don't really take much weight in what anyone says (including me) about their personal experience until you've had the exact same experience with the same device to relate to their issues posted. We're here to share our experiences with these devices with each other but for every 1 P2XL user here there are probably at least 4 or 5 if not more that are ecstatic to own these phones from Google. Remember most people who have issues go onto forums and websites to see if others are experiencing the same issues. So it becomes a breeding ground for every issue ever found on "x" device within "x" days of being released. Like what's been said here before, it's not just here, all manufacturers have issues with their devices and for me IMO the P2XL is what I want/need in a phone. Hopefully you'll order one up and give it a shot, you're truly missing out on an amazing experience with an amazing device.
You know things are desperate when people have to make "feel good" threads.
As for the validity of media or what else has been said here, this entire thread is pure conjecture and speculation made against others who disagree.
Im also not sure who this is directed at. The people who dont like/want this phone wont be here.
Neither will the people who returned them.
As for the point of the thread.
If you buy a device that costs a grand, might aswell demand no ISSUES.
Neither apples pathetic response to possible issues with the screen nor Google's "we are looking into it" imply a whole lot respect for the consumer or confindence for their devices.
You can like your device, you can claim its perfect, beautiful, whatever. But for this price, nothing short of perfection(as much as it can be achieved) should be demanded.
If im paying a grand, i dont want to be bothered by RMAs or other BS.
If they have QC issues, they are free to perhaps ship some jobs back to Europe/America. Im sure they have enough money to pay decent wages for people to QC their devices or produce them here.
If not, they should not expect mercy from the consumer or press, and yes this includes apple too
What a pathetic age we live in.
shadowcore said:
.
If you buy a device that costs a grand, might aswell demand no ISSUES.
.
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You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
shadowcore said:
If you buy a device that costs a grand, might aswell demand no ISSUES.
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Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
PhoenixPath said:
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
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Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
It cant be because of technology that the device costs this much, about a grand, in 2017.
Surely they can afford proper QC at an asking price of 1 grand.
Im not sure proper QC is like pink unicorns, but i guess people should just shut up.
A proper premium tier QC is pink unicorns. Im having the timw of my life now.
---------- Post added at 05:34 PM ---------- Previous post was at 05:28 PM ----------
AndrasLOHF said:
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
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Thats true, i wish only they provided a black skin/overlay for android.
Its 2017 and only custom roms offer amoled friendly UI.
Im not sureni value android updates when they offer no enhancements i need.
shadowcore said:
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
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QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
PhoenixPath said:
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
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Pray tell, do you really believe issues such as blue tint or burn in wouldnt be caught by proper QC?
These issues are so obvious, even non-tech savy people can notice them.
And no, i didnt claim qc prevents all bad apples, but thw moat obvious ones. Way to strawman my point there.
All google needed to do, when noticing issues in QC , is hold off on the release date.
You can probably imagine how much i enjoyed last years fiasco with exploding batteries with samsung.
If anything, that was the epitome and parody of the flagship smartphone industry.
Imagine buying a porsche and getting one that had paint issues or an expensive mercedes with discolored glass.
If i wanted to gamble and try my luck, i would get an Oppo, not a pixel or samsung.
I agree with both you guys lol. IMO the issue is when testing Google from day 1 just looked past the blue tint and other issues thinking "This is the way it has to be" "it's a trade off" and software updates will fix it or it's just supposed to be like that. Hence the quality issues, if you tell your QC dept that it's supposed to look like that then they'll unfortunately let them all leave the factory like that. Probably why there's 50 shades of blue and no direct reasoning or answer from anyone as to why there's such a variance between the exact same devices produced on the same date even. BTW shadowcore is onto something I've been previously saying, yea there's shortcomings with any new device but it shouldn't be this bad all over the map with these things for the price they charge. And then attempted sweeping under the rug of it all, "working as intended" just to rub ya the wrong way after all that money spent whether you got 5 discounts or paid full retail. PRINCIPLE. This is top tier device I know it's been done before here but would you buy a brand new BMW/AUDI/LEXUS/MERCEDES and be just fine with creaking plastic crappy interior you sit in every time you drive? We need to interact with this screen every day all day for some people.
shadowcore said:
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Is their QC sub-par? Do they actually have more defective units than other vendors?
Is there anything other than the initial media coverage, now little more than background noise, that implies Google's devices see more defects in the market than others?
Or, as you just admitted in the last post, are you just super happy about any and all failures and maybe that is what is driving your fervor?
I mean, even if that's what it is, I get it. These companies make billions - watching them trip and fall, even if it's only in our perception, can be somewhat cathartic - is it really any more than that, though?