No data but shows h+, toggle - Galaxy S 5 Q&A, Help & Troubleshooting

Hi all,
Not sure if this is a problem as my network is upgrading to 4g, but recently I have on occasion seen h+ as my data signal but the phone will not connect at all. No Internet. Emails won't sync. Nothing. I have found that a restart seems to sort it out or flight mode toggle. This didn't always work though. This has only happened recently.
Anybody else have this problem, could it be the network upgrading? (Although I have only seen 4g on my phone once in a different location and the speed was not exactly great, I have seen over 20M on H+ and 4g was about 10)

Getting a 4G signal doesn't necessarily give you good speeds. 4G in our country sucks. I get 4G signal often but my speed still hover around 0.1kb/s up to 1.2mbps, but most of the time it's only < 600kb/s. Fastest I get is only 10mbps, that is around past midnight when everybody is already asleep. And yes, I also get H+ and 4G signals with 0kb/s speed.

The speed was more an observation than anything else, the issue is the fact that I have a network signal, I have H+ being displayed but no connection, as it sometimes clears with a toggle it would point to a phone problem surely?

I also experience that, even with my previous S3.

Guys I have the same problem. I just swapped from S3 to S5. I wouldn't like to change s3 but loosing connection was happening more and more often. Usually I was loosing data signal and only solution for that was rebooting the phone. Once I had to restart it 3 times in a row. Now I have S5 since almost two weeks and I noticed that sometimes I have H+ but I can't use internet at all. It's really annoying. Is it a problem with operators or phone? I am with EE now in UK but I had s3 in Orange.

I have saamung galaxy s5 g900f.my phone show h+ on stausbar but no internet in my room but when im on my hose roof internet is back.i have also s2 gti9100 same netwark fast internet on my room and my house roof. Help Help help

zargam ali said:
I have saamung galaxy s5 g900f.my phone show h+ on stausbar but no internet in my room but when im on my hose roof internet is back.i have also s2 gti9100 same netwark fast internet on my room and my house roof. Help Help help
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Stop hijacking peoples threads, make your own - you already had posts deleted for this exact thing

Related

Only using data/internet with 'H' or 'H+', not 3G

Something strange I've noticed with my Galaxy S II is that data / internet will only work if the 'H' (for HSDPA) is in the status bar, but not with '3G' there...the green arrow will appear next to the 3G when I try to connect to something but it will just time out unless it happens to switch to 'H'.
Anyone know why this would be? Is only the HSDPA network working with my phone, but regular 3G won't?
It is possible that the 3G cells in your area are fully loaded with users.
Sent from my GT-I9100 using XDA App
nvm
i didn't read it well
Same problem here, on 3.
Wondered if it was the phone or the network! If it's a problem with the phone it'll be fixable/covered by warranty though, right?
Same here, it sits on 3g then i try to load a page etc and it goes to h like it carnt use 3g , im on t mobile and they have full coverage where i am
Sent from my GT-I9100 using XDA App
I found an older thread that says it's a feature, keeping the phone in 3G mode to save battery until you do something that requires data which switches it over to H. I've kept a closer eye on my phone and that does seem to be what it's doing, usually taking a second or two to switch over each time I use data.
However, there have still been some times where it stays on 3G and is unable to load data.
Yeah i think your right and also it does not change sometimes and kinda hangs, be nice for it to switch over to H abit faster without battery drain.
AXIS of Reality said:
I found an older thread that says it's a feature, keeping the phone in 3G mode to save battery until you do something that requires data which switches it over to H. I've kept a closer eye on my phone and that does seem to be what it's doing, usually taking a second or two to switch over each time I use data.
However, there have still been some times where it stays on 3G and is unable to load data.
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
I have the same issue with my phone to on t-mobile, not working on 3g then working on H.
It is a right pain to be honest.
No way of stopping this battery save? I would rather use more battery.
It's the network. I have no explanation but only Edge and HSDPA work whether on Samsung or Nokia.
Just tested, this does not occur for me, at least right here, right now. Comfortably loading pages on Google with just 3G signal (T-Mobile UK).
It's faster when I stand on my bed upstairs for HSDPA but 3G does work. Stock firmware from T-Mob, no modifications.
AXIS of Reality said:
Something strange I've noticed with my Galaxy S II is that data / internet will only work if the 'H' (for HSDPA) is in the status bar, but not with '3G' there...the green arrow will appear next to the 3G when I try to connect to something but it will just time out unless it happens to switch to 'H'.
Anyone know why this would be? Is only the HSDPA network working with my phone, but regular 3G won't?
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Click to collapse
Hey mate,
I have the galaxy s i9000, with optus here in sydney. same problem, only switches to "H" when i make some sort of data request (load a page, open an app that uses internet), it takes a couple of seconds to switch from 3G to H. Sometimes, it keeps flicking back and forth between 3G and H like its having problems connecting to H
I complained to optus, they reckon i'm lying. Go figure.
joeykatoa said:
Hey mate,
I have the galaxy s i9000, with optus here in sydney. same problem, only switches to "H" when i make some sort of data request (load a page, open an app that uses internet), it takes a couple of seconds to switch from 3G to H. Sometimes, it keeps flicking back and forth between 3G and H like its having problems connecting to H
I complained to optus, they reckon i'm lying. Go figure.
Click to expand...
Click to collapse
Sorry.. just to add on, i've tried about 13 different modems on my i9000 and it happens with all of them.
The only fix I've come by? dial *#301279# and disable HSDPA altogether thats the only way my phone will actually load any data on 3G
I have the same thing, but as i understand H and H+ are the highest form of 3G, not a different thing. So I am wondering what mode we are in when 3G appears. UMTS?
Its all very annoying to be honest.
None of my other phones have this problem as they always stay on HSPDA
Same problem here to the extent that pages fail to load on 3g and come up with the error then when I refresh the page once its on H it loads straight away.
Actually this problem is making my phone more or less not usable.
I use the slingplayer alot, keeps skipping on the Galaxy S II as it seems to keep switching between H and 3G.
Put the sim card into my ZTE Blade (Orange San Francisco) and streams constantly with no problem with signal staying on H.
With all the threads relating to 3g and connectivity issues..we can deduce that SGS2's modem really sucks big time..and still no firmware update to correct this even though large number of people is facing some sort of problem with mobile internet which is a main function on todays smartphone.
Sent from my GT-I9100 using Tapatal
Anyone know who to e-mail with examples at Samsung?
I guess they won't fix a problem if they don't realise there is one.
Some people will prefer longer battery when its on 3G then H, others will want the constant H.
I got mine a week after it released. The first two updates mine did the same thing, but instead of timing out, it would drop all signal and display the circle. After a reboot signal would come back. From KE7, it has not done it again.
AT&T in the U.S.
same problem, mode switches around when using data, 3 australia

Wow, this is ridiculous and why is this happening?

Please help:
I'm on CM9 19 6 nightly. Using Semaphore kernel without any modifications to the scripts.
The problem: My signal keeps on going out at regular intervals.
I've used XXJVU, DDJV5, XXJVT, KF1(Nexus modem for ICS) and various more. I stay on the modems for a week and then change to another one. The latest one is DDJV5 which I have been using since the past 2 weeks.
Tried all of the modems I could lay my hands on. Nothing works.
But the moment I come to work, the signal keeps fluctuating over the day. Sometimes it would be out for 10-15 minutes. When it's back, it would get back to giving -65 .. -71 dBm. It would stay like that for a few minutes and then it would be gone again for another 10-15 minutes or so.
It has turned into an OCD where I keep checking my signal.
This does not happen when I'm back home and then I'm back to getting good signal.
Yes, this looks to you like a locational issue. I thought so too. BUT, how did I get so good signal till a week back at work?
Question: What could have made this mess to my signal reception? How can I solve this?
No, all my syncs are OFF. I keep my 3G turned off and only use it once an hour or so for a few minutes. I don't use any signal consuming apps.
Also, sometimes the 3G would work even without the signal.
Another thing, sometimes there's a (x) sign at the signal bar thing and sometimes there is no (x) without bars.
As a cure for the OCD, I've taken an off from work today just to get some rest from checking my signal every now and then. And maybe find a solution.
I'm on Vodafone India.
Indians, I am on Vodafone India in Pune, Hinjewadi Information Technology park. Maybe Pune guys can help me out too?
maybe the phone changes the network mode.. 2g 3g or i dont know , try to put in in 2g only mode , or gsm only mode.
When the signal bar shows with a "x" it means the network is not available...go to settings and change the Network mode to "GSM Only". It will solve the fluctuating issue but network speed will be limited to 2G only.
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
Thanks, let me try it out.
Where is the network changing option to GSM only in ICS?
Okay, I guess it's the 2G mode.
DD-Ripper said:
When the signal bar shows with a "x" it means the network is not available...go to settings and change the Network mode to "GSM Only". It will solve the fluctuating issue but network speed will be limited to 2G only.
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
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Is going to 2G mode my ONLY option?
How can I fix this and get back to using 3G?
Update:
Changing to 2G mode fixed the problem. BUT...
I have a few questions now:
I want to use 3G but at the same time I don't want the signal to fluctuate between 2G and 3G—want to get constant 3G connectivity without signal fluctuations. Is there any way I can fix that?
I remember reading somewhere that going to recovery and changing permission helps this.
Anyone knows how to change the permissions so the signal fluctuations stop?
I have done a lot of reading on XDA but I haven't noticed an issue like this.
CM9 guys, anything please...
TVwithParents said:
Update:
Changing to 2G mode fixed the problem. BUT...
I have a few questions now:
I want to use 3G but at the same time I don't want the signal to fluctuate between 2G and 3G—want to get constant 3G connectivity without signal fluctuations. Is there any way I can fix that?
I remember reading somewhere that going to recovery and changing permission helps this.
Anyone knows how to change the permissions so the signal fluctuations stop?
I have done a lot of reading on XDA but I haven't noticed an issue like this.
CM9 guys, anything please...
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I have the same issue mate...using 2G is the only option to get signal without any problem.
The problem doesnot lies on your phone but the problem is with the operator. The area where you live hardly 3G signal reaches there (same problem with me).
You got two options to fix this issue:
1. Change your Network Operator
Or
2. Settle to another location where 3G signal is fully available
Sent from my GT-i9100 equipped with Grenade Launcher and Remote Explosives
Both the options look impossible for me at the moment.
I will start living with the hope that the operator brings us some decent 3G signal here.
Thanks a lot anyways. It was helpful. Hope others facing the issue can learn from this thread. :good:
TVwithParents said:
Both the options look impossible for me at the moment.
I will start living with the hope that the operator brings us some decent 3G signal here.
Thanks a lot anyways. It was helpful. Hope others facing the issue can learn from this thread. :good:
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Complain to your provider, very loud!
:gooditto the same problem occured to me on Vodafone (Chennai) tried all modems listed above nothing worked ...Used to lose signals all the time with 2g data on especially at my workplace intermittently for 3-4 months ever since I upgraded to ICS..Sometimes used to lose signal even if data was off..multiple reboots/restarts gave no solution ..issue persisted across all the 15+ roms i might have flashed over the past 6 months..
Finally fed up I ported the number to AIrtel..everything works like a charm on JV9 I must say now..can vouch it's a network issue at the location
I am getting constant 5 bars on the 2G network. 3G gives me 2 bars at max.
Asked Vodafone about the future of 3G in my location and they said "We are spreading, sir. We will keep you informed".
I've had this problem too when the phone was constantly switching between 2G and 3G/3.5G. Try adding "Toggle 2G/3G" to notification drawer, set the "Network modes" for it to 2G/3G Only or 2G/3G Only/3G+2G. Switching between modes can take 10-20 seconds, but you should be able to test if you can get good enough 3G only connectivity (in case it is just a network switching problem like for me).
If you want 3G only, Dial *#*#4636#*#* - Phone information - WCDMA only.

Bad Reception with this phone?

Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
Tcm9669 said:
Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
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Click to collapse
I'm having the same problem, I'm running Aurora ICS. I use to always have good reception everywhere, Then suddenly I've just been unable to. Any help would be great! If I do find out any fixes to the issue myself I will sure let you know.
Good to know that I'm not the only one! Thanks. Hope we find a fix soon.
I've fixed mine now, What I've done is I've gone into Settings > Wireless & Network > Mobile Networks, and scrolled all the way to the bottom, and simply re-registered on the network and selected Use only 2G Data. Mines now working fine with full connection everywhere. However I don't know if our problems are exactly the same, however this is what fixed mine. Sorry if this doesn't help.
I have the same issue. Mine connects to 3G and has good connection, but then it simply disconnects and moves to 2G or reconnects to 3G some time later. That happens pretty frequently and I thought it was an issue with the carrier, but now I am not sure anymore.
Blefish, that is EXACTLY what happens to me, and I tried 3 major carriers in Australia (the only 3 that have their own actual towers). Just after I posted this thread, I happened to do the same thing as IwAsBlack recommended and... so far it seems to work. I have generally better connection and I haven't seen that ugly no reception icon since! Of course, internet browsing will be generally a bit slower but then again, it's better than staring at the phone for 3 minutes until it reconnects just to open Google.
You haven't stated which model you have. I got rid of a Motorola Bravo for at U8800-51 and I have excellent performance over AT&T (US). Crystal clear even with only one bar and I have never had a dropped call.
Have the same issue on any ROM with any mobile network in Belarus. Can't use 2G as recommended above 'cos of a huge use of mobile internet for some net-radio.
Sorry for bad Eng.
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
Yesterday I tested and kept an eye on for the whole day! The reception since changing to 2G only has been AWESOME! Only had a drop out when I was in the subway (of course!) but aisde from that, I had amazing reception not to mention.. that my phone lasted the whole day with still 15% left!! (3G on, it would have to charge it twice while I'm at work) So, it fixed my reception AND my battery problems.
Tcm9669 said:
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
Click to expand...
Click to collapse
FYI, Ideos X5 U8800 describes four different models.
I know it does. What I meant is that I have the Normal U8800 model, so I didn't feel like it was necessary for me to point any variant model number like PRO or 51 or H, because it's STANDARD U8800
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
Blefish said:
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
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Click to collapse
Mate, if you switch to 2G you will still be able to browse the internet! It will only be a LITTLE bit slower, better than having constant disconnection!!! I constantly use the internet to sync my gmail, send free texts, browse the net and a bunch of other stuff.. works even better on 2G with constant reception, not to mention the benefit of the phone battery lasting a whole day (AND still have internet).. so switch to 2G and you will like it... still good internet only with better reception
Same issue
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
rdagar said:
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
Click to expand...
Click to collapse
Mine works on wcdma, but that is because i have the radio.
Sent from my U8800-51

928i 4G not working, 3G intermittent and dropping calls - recently started occuring

this phone has started playing up, 4G wont connect at all and 3G is constantly changing between H and H+. Phone calls dropping and battery draining fast.
Have tried factory reset
flashing older Samsung firmware
Nothing is making a difference. Tried my SIM in another phone and it instantly connects to 4g.
This only started about two weeks ago.
Any one else have this issue? i'm in the uk on the 3 network.
UPDATE: it appears the 4G radio is faulty - setting it to 3g only solves the issues.
UPDATE : I'm so gutted that this phone 4g/3G is ****. Love the phone but loads of people and reviews suggesting 4g/3G issues with this phone and high number of call drops. I did a test today, I put my sim in an iPhone 6 and instantly connected to 4g and speed test was through the roof peaking at 38mb. Put the sim back into the s6 edge plus and only connects to 3G. But unable to browse the Internet. This confirms my fears that the 4g chipset/antenna are ****. In this phone. Which is a real shame as the phone is my favorite ever. Going to get an iPhone now. Connectivity is the most important thing and I can't be dealing with this crap from such an expensive phone. Shame on you Samsung.
zeddys said:
this phone has started playing up, 4G wont connect at all and 3G is constantly changing between H and H+. Phone calls dropping and battery draining fast.
..
UPDATE: it appears the 4G radio is faulty - setting it to 3g only solves the issues.
Click to expand...
Click to collapse
I have the exact trouble as yours whichs about constantly changing between the H and H+. (4G is not matter, its new around here). When it turns on H, doesnt connect any site and application which need data connection. But H+ is doing normal. I bought an unlimited data package is provided for up limit 7.2Mbps. Dug something and saw that HSDPA(H) technology's up limit is 7.2 for our carrier. Then bought limited turbo data package(shows as up limit 43Mbps) but still changing H and H+ Thats not such for current device. It was in such an annoying situation since H+ available to connect. Tried to force use H+ but no luck. Sorry for long article and bad grammar. Just saying. Thanks.
Konsstantine34 said:
I have the exact trouble as yours whichs about constantly changing between the H and H+. (4G is not matter, its new around here). When it turns on H, doesnt connect any site and application which need data connection. But H+ is doing normal. I bought an unlimited data package is provided for up limit 7.2Mbps. Dug something and saw that HSDPA(H) technology's up limit is 7.2 for our carrier. Then bought limited turbo data package(shows as up limit 43Mbps) but still changing H and H+ Thats not such for current device. It was in such an annoying situation since H+ available to connect. Tried to force use H+ but no luck. Sorry for long article and bad grammar. Just saying. Thanks.
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Click to collapse
Been doing a lot of research and it appears to me that this phone is crap at holding 4g/3G signals. I think this is a hardware/design fault. Most people won't release this until they test this on an iPhone in the same location and see the huge difference. Can't believe Samsung would release a huge pile of crap.
zeddys said:
Been doing a lot of research and it appears to me that this phone is crap at holding 4g/3G signals. I think this is a hardware/design fault. Most people won't release this until they test this on an iPhone in the same location and see the huge difference. Can't believe Samsung would release a huge pile of crap.
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Click to collapse
Couldn't agree more...
I don't have this problem mine is actually reverse. I have better signal and faster Internet than my Samsung s5

Starting to get annoyed with the O variant phone in the UK

It's all too frequently dropping 4G or LTE connection when on the move. It's showing a connection, good strength too, but no data connection working. Often needing an airplane mode toggle or reboot to get online again.
5G is disabled as I'm nowhere near a 5G area.
Anyone got any ideas? Different firmware or something?
I'm starting to regret moving away from the SD note 10 plus I had. That phone was rock solid.
joebongo said:
It's all too frequently dropping 4G or LTE connection when on the move. It's showing a connection, good strength too, but no data connection working. Often needing an airplane mode toggle or reboot to get online again.
5G is disabled as I'm nowhere near a 5G area.
Anyone got any ideas? Different firmware or something?
I'm starting to regret moving away from the SD note 10 plus I had. That phone was rock solid.
Click to expand...
Click to collapse
I read that some people have issues with connection with some ISP providers. Try putting it on 3G and see if it works fine then. If it does then ISP has either sn issue with 4G network or phone needs a firmware fix to solve 4G connection issue if this isn't a hardware problem thought. Since for me it works fine here and my 4G shows all time and I even have 4G+ as status without an issue.
try disabling WiFi calling that helped in my case
Tried all that. Went into a town and it didn't again.. Had to force it onto 4g to get a connection.
Tried all that. Went into a town and it didn't again.. Had to force it onto 4g to get a connection. This is what I had before I forced the change in network.
Haven't had any issues myself, on giffgaff. Tried O2 briefly, it seemed okay too.
joebongo said:
Tried all that. Went into a town and it didn't again.. Had to force it onto 4g to get a connection. This is what I had before I forced the change in network.
Click to expand...
Click to collapse
Give this app a try, might help fixing it to one band
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
Yes u have that thanks. It seems to be band switching that's the problem. Or is it possible my carrier has live but unused bands that the phone is locking into? So when I travel I find myself with a dead data connection?

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