Google 2 factor authentication stopped working - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Anyone else having trouble with google 2FA authentication?
I went to bed last night with a fully working Developer and Rooted S5 phone - workup this morning and my phone would not access any google service. Thought maybe my google account had been hacked (password reset), but tablet and laptop still connected just fine.
I reentered my id, password, and 2fa codes several times, but still said login failed. I would get the email that it consumed a onetime use 2FA code, but the phone still said "there is a problem signing in". I tried from gmail, hangout, google+ and it always failed. The time it worked i was prompted from the play store app. Once it worked, everything else started working too.
Anyone else? Was there a security policy update that could break this?

I don't have 2FA set up, but I did get the "problem signing in" prompt and had to reenter my password. It was for only one of the google accounts on my phone though. Wonder if google has a glitch earlier today?

LoSt180 said:
I don't have 2FA set up, but I did get the "problem signing in" prompt and had to reenter my password. It was for only one of the google accounts on my phone though. Wonder if google has a glitch earlier today?
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Same here.
Sent from my SM-G900V using Tapatalk

Related

cannot connect to android market. password doesnt work

Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever
fuzzysig said:
Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever
Click to expand...
Click to collapse
Have you tried logging in to gmail via browser or from a computer? May be that logging in to gmail will allow apps to log in...? (Just a guess)
wow what a stupid program.
i was locked out. and there was nothing explaining why it wasnt working on the phone itsself.
im suspecting that google has some kind of check up to make sure you have the account linked to your phone or another email.
because i do not see any reason for this happening in the first place.

[Q] Change Gmail Password

I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved
"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>
if you use the actual gmail app on the phone, it should ask at some point when it tries to check.
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
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Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App
diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
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Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
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Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
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Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.
Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?
Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!

Can't add Google account after rooting

I just rooted my Nexus S and I am trying to add my Google account back on the phone since everything was wiped during root, but every time I try to log in i get a message telling me that my username and password do not match please try again.
But I am using the same exact username and password that I use on my computer so i know it isn't wrong.
Has anyone encountered this issue before?
If you have turned on two factor authentication for your google account, you would get this problem.
Yeah I realized that a little later last night, issue was fixed when I flashed the ICS Rom and the ICS Google account set up was smart enough to reroute me to the web login.

[Q] Google account sign-in error but sync still working

I have this weird error on my stock P6800. When doing a sync with my google account, I get a Google sign-in error and need to enter my password. My password is not accepted, although in my I9100 it works fine.
Even with this google sign-in error, I am still getting my contacts, gmail, drive, calendar and g+ correctly synced ..... it's that annoying little triangle error that bugs me.
Tried to uncheck items to sync but still getting that error. Anybody else having this before I wipe everything to factory?
Same thing happened since yesterday. It started just after updating the new G+ apps. I thought it was due to my fiddling with 2-step authentication setup, but nope, that wasn't it. Tried reset/reinstall everything. Also tried changing new password. Same thing happened again after installing with the new G+.
I just turned off background sync for G+ (and leave other google apps as-is), and it seems did the trick to stop the error popping up. This is not exactly an answer, but simply a temporary workaround until google comes up with update to fix.
(This problem is not limited to any particular brand of android phone or tablet. Do a google search on "google sign-in error" and you may find many incident mushrooming in past day or so.)
I tried turning off sync, one item at a time. Still having that sign-in error. This is definitely affecting not all since my stock I9100 with the very same account and sets of google apps does not give the sign-in error.
Same problem here too and Problem started yesterday night here in KL. I'm using an HTC Incredible S btw.
It's getting really annoying now so hopefully Google will get it fixed ASAP.
Same here since yesterday.
Sent from Samsung Galaxy Tab 7.7 4G
+1
Sent from my GT-P6800 using Tapatalk 2
+1 ....and I'm just ignoring it; but it is a nuisance having to clear the notification. Happened about 3 or 4 times in last 2 days.
Sent from my GT-P6810 using xda app-developers app
I'm having the same. Had a few updates from Google and after that it started. Except from the notification still works so am ignoring it.
I think it's Firefox Sync problem
I think the problem is with the new Firefox Sync
he he I do not have Firefox on my Lenovo K800 but I still have the problem
Same here, since last night. Constant authentication errors; I can login fine from my computer and from other computers with the same password as always, and everything seems to sync fine - I still get e-mail, Reader works, G+ works...
Just ignoring it for now.
Incredible 2 on Verizon in the U.S....
Solution
I found it's a Google+ sync error. Just deactivate Google+ sync on settings and it will be OK again.
Made a lot of tests, until I found the right way.
I tried with two separate accounts and it gave me the error with all of them. So just deactivating Google+ sync made the error dissapears.
Same for me. I just uninstalled Google+ and reinstalled it, and sync is now possible without error.
Google fixed this error
This seems to be fixed before the Google+ update last saturday. Glad we didn't factory reset
Same thing happened to me. I thought my account was hacked so ichanged the password but the error still persisted so i just let it be, after some updates with Google+ the error is now gone.
With the last revision, I have no sync error, but I can't open Google+, because as soon as I select the account, it tries to connect but gives an error "Without conection", and then a forzed close window. So I've got not sync error at this moment, but can't use Google+ too :crying:
This issue just started up again and I do not have google+ or firefox installed. Any solution that actually works?
wrong place

[Q] Android, 2 step verification and the lockscreen

I'm thinking of buying this phone and it will be my first Android phone ever.
When you first set up an Android phone it asks you to sign into your Gmail, all well and good, I have a Gmail and have it protected with 2 step verification.
Now normally on any other device/client you would set up an 'application specific password' which I assume will work aOK in for setting up your Android phone.
But as I understand if you have a lockscreen passcode/pattern lock, if you forget the code/pattern you are asked sign in with your Gmail account password to unlock the phone. This is where it confuses me, you would not normally write down an application specific so if you signed into your phone with one that wouldn't work, or does it work if you use your normal 'non specific' Gmail password?
I have also looked and found this video (watch?v=Mu9xflbwMKw can't post links) which says when you are asked to sign in to Gmail you have a 'menu/settings' option which allows you to sign in with a web interface therefore using a one time use code they send you, which then I assume if you forget your lockscreen code/pattern, you would just sign in with your normal Gmail password.
So if you have 2 step verification do you sign in with your normal password with the 'web login' or do you use a one time use password? and what are the implications for a forgotten lockscreen code/pattern?
I would say the worst case scenario is you have to go create a new one-time password on your computer, just to unlock.
AFAIK you'll have to use your Application-specific password.
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
FISKER_Q said:
Just tried it and it did take my password just fine, however it did "deauthorize" the device, so i had to login once more to make the device sync again.
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Click to collapse
That's fantastic news, I'll just log in with an application specific password knowing that I can reset it with the normal password, I've never (touch wood) forgotten a lockscreen passcode but it's better to be safe than sorry.
Thanks guys :good:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
mazdarati2 said:
disable 2step autorization. My dad could not login to his his Gmail while it was enabled, but he could login immediatly after disabling it
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Click to collapse
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
Clarkster said:
That doesn't have anything to do with what we are discussing here. And is 2-step prevented your dad from logging into Gmail, then you're using it wrong.
I've been using 2-step authentication for over two years now, and my wife over a year, on all our computers and phones. Works perfectly.
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Click to collapse
yes it works everywhere. but it didn't when you want to enter your Gmail after you did a reset on your phone, strangely
That's what the one-time passwords are for. You can't use the 2-step code check with the accounts system on Android. So you create a one-time password, following the directions Google gave you when you turned 2-step on.

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