[HELP] Failed 4.4.3 OTA Update - Nexus 4 Q&A, Help & Troubleshooting

Just received the 4.4.3 OTA Update, downloaded it and then followed instructions that required me to reboot in order to install the update. After rebooting, I got onto the screen where the green android Logo was there and the update was getting installed. The progress bar indicated that most of the installation was done when suddenly the progress was replaced with an "Error!" message just below the green Android alien. I tried to switch off the phone and switch it on again, but now the phone doesn't start, the Google Logo shows up but after that the screen is just blank. Would appreciate any help on get this to work. My phone is not rooted and I don't have any custom ROM's installed on my phone just FYI.
I've also been able to take it to the screen where you have the green alien and then a few options that we have to select with the volume buttons ("Start", "Restart Bootloader", "Recovery Mode" and "Power Off" ). Selecting Start from here has the same effect as before the screen stays blank.
Also tried getting into Recovery Mode, but that just gives me the robot with "No Command" being displayed on screen.
Would appreciate any help on getting my phone working again!

dialsquare1886 said:
Just received the 4.4.3 OTA Update, downloaded it and then followed instructions that required me to reboot in order to install the update. After rebooting, I got onto the screen where the green android Logo was there and the update was getting installed. The progress bar indicated that most of the installation was done when suddenly the progress was replaced with an "Error!" message just below the green Android alien. I tried to switch off the phone and switch it on again, but now the phone doesn't start, the Google Logo shows up but after that the screen is just blank. Would appreciate any help on get this to work. My phone is not rooted and I don't have any custom ROM's installed on my phone just FYI.
I've also been able to take it to the screen where you have the green alien and then a few options that we have to select with the volume buttons ("Start", "Restart Bootloader", "Recovery Mode" and "Power Off" ). Selecting Start from here has the same effect as before the screen stays blank.
Also tried getting into Recovery Mode, but that just gives me the robot with "No Command" being displayed on screen.
Would appreciate any help on getting my phone working again!
Click to expand...
Click to collapse
Flash the 4.4.3 factory image in fastboot. If you're worried about losing data then flash each piece individually and don't flash userdata.img
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Flash the 4.4.3 factory image in fastboot. If you're worried about losing data then flash each piece individually and don't flash userdata.img
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Can I still do that even if USB debugging is not enabled? What would be the best way of doing this? Not worried about data, as I had everything backed up and I've already tried a factory reset and that didn't do anything.

dialsquare1886 said:
Can I still do that even if USB debugging is not enabled? What would be the best way of doing this? Not worried about data, as I had everything backed up and I've already tried a factory reset and that didn't do anything.
Click to expand...
Click to collapse
Follow this http://forum.xda-developers.com/showthread.php?p=47156064
Sent from my Nexus 5 using XDA Free mobile app

Just wanted to confirm that flashing a factory image did indeed work and my phone is running 4.4.3 without any issues now. Thanks!
Sent from my Nexus 4 using XDA Free mobile app

Related

help with bootloop and "no command"

I rooted my N10 using CF-Auto-Root without unlocking the bootloade (on purpose). The N10 has been working fine and I loaded 10G of personal files. Then I sideloaded an old version of the LBE privacy guard. It installed, but then when I returned to the homescreen I got bootlooped.
I turn it off and back on, and I got the dreadful android-with-red-triangle saying "no command".
I could get into the recovery mod using power+volume up/down. "Restart bootloader" got me back to the recovery manual; "recovery mode" or "start" got back to the red triangle. I was able to turn it off. The battery is at 80%.
Is there a way I can wipe my N10 and do a factory reset? I did not unlock my bootloader; is that why I can flash a factory image?
Since I can't boot up the N10, at this point I probably can't use adb to remove the bad apk?
I'd prefer not to unlock the device, in case I need to RMA back... And I'd rather not return it at all, since I just uploaded lots of personal info...
Your help is **most** appreciated.
I think that if you press power, volume up and volume down at the red triangle screen it will get you to the stock recovery. You should read the stickies in the two development sections lots of people needing to do factory resets after unlocking.
Sent from my Nexus 10 using xda app-developers app
Sounds like you are getting into fastboot mode fine, so worse comes to worse, you can unlock it, flash a factory image and re-lock it ..
Of course doing that you are going to loose all your data ..
Check out the tut's for flashing factory from fastboot, or you could use mskip's toolkit ..

Stuck on "Warning Bootloader Unlocked" Screen after OTA

I bought my first phone from Swappa a couple days ago, and figured I would go ahead and by a rooted/unlocked RAZR M and start messing with ROMS.
When I booted the phone, and got connected to my WiFi network it said I had an OTA, so I went ahead and installed it, (now I know that one should avoid OTAs on rooted phones), but now its stuck on the Warning Bootloader Unlocked screen. I do a hard reset (power + volume up/down), it boots, its done, I unlock the screen, it shuts down, repeat. I can't get it unstuck.
This is my first experience with any sort of unlocked or rooted phone, so I have no idea what I'm doing.
Please help
http://www.droidrzr.com/index.php/topic/16812-droid-razr-m-utility-120-windowsmaclinux/ as long as your BOOTLOADER IS UNLOCKED run this
Which option am I supposed to choose (1-6)? I can't boot into it normally, its stuck on the Warning Bootloader Unlocked screen.
Kruger2147 said:
Which option am I supposed to choose (1-6)? I can't boot into it normally, its stuck on the Warning Bootloader Unlocked screen.
Click to expand...
Click to collapse
When your phone turns off hold all three buttons then go into ap fastboot and use option one
Sent from my XT907 using Tapatalk 2
Kruger2147 said:
Which option am I supposed to choose (1-6)? I can't boot into it normally, its stuck on the Warning Bootloader Unlocked screen.
Click to expand...
Click to collapse
You need to be in fastboot, before connecting the phone to the computer and starting the utility. Brandon gave you the key combo to do it.
I got it fixed, and it upgraded to 4.1.2, then went to install Eclipse ROM, the install failed so I hit ++++ back+++++ and then rebooted from the recovery menu, and now it's stuck in the Warning Bootloader Unlocked screen again. Hard reset doesn't work, it reboots back into the Warning screen, and the utility that was posted earlier isn't connecting to recover the device.
What now?
Sent from my SCH-I535 using Tapatalk 2
Kruger2147 said:
I got it fixed, and it upgraded to 4.1.2, then went to install Eclipse ROM, the install failed so I hit ++++ back+++++ and then rebooted from the recovery menu, and now it's stuck in the Warning Bootloader Unlocked screen again. Hard reset doesn't work, it reboots back into the Warning screen, and the utility that was posted earlier isn't connecting to recover the device.
What now?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Boot back into fastboot and use the utility again. The utility won't work unless you're in fastboot, and for heaven's sake, make a backup of your stock ROM, before flashing anything new. If you had a saved ROM, this would be easy. After Eclipse failed to install (it has been well documented that a straight install of Eclipse through TWRP or CWM usually won't install), you could have easily gone to the main menu in recovery and clicked "restore" and restored with zero issues.
Kruger2147 said:
I got it fixed, and it upgraded to 4.1.2, then went to install Eclipse ROM, the install failed so I hit ++++ back+++++ and then rebooted from the recovery menu, and now it's stuck in the Warning Bootloader Unlocked screen again. Hard reset doesn't work, it reboots back into the Warning screen, and the utility that was posted earlier isn't connecting to recover the device.
What now?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
always make a backup man, safe yourself some time.
I can get it to boot into Fastboot no problem, but when I go to run the script its not recognizing that the phone is connected. The phone says "Connect USB
Data Cable" even when its connected. I'm not sure which side is failing to see the connection, the phone or computer.
Kruger2147 said:
I can get it to boot into Fastboot no problem, but when I go to run the script its not recognizing that the phone is connected. The phone says "Connect USB
Data Cable" even when its connected. I'm not sure which side is failing to see the connection, the phone or computer.
Click to expand...
Click to collapse
Make sure your driver's are up to date
Sent from my XT907 using Tapatalk 2
I'm running Fuduntu Linux, the script worked the first time, but not the second. I'll trying running it on my girlfriends computer with Windows when I get home tonight.
EDIT: Never mind my girlfriend fixed it while as was at work, looks like my computer was being stupid. Thanks for all your help guys.
Sent from my SCH-I535 using Tapatalk 2
how did you get out the stuck mode..
Kruger2147 said:
I'm running Fuduntu Linux, the script worked the first time, but not the second. I'll trying running it on my girlfriends computer with Windows when I get home tonight.
EDIT: Never mind my girlfriend fixed it while as was at work, looks like my computer was being stupid. Thanks for all your help guys.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
hi, can you tell me how did you get out from the stuck mode, i am in the stuck mode now..

[Q] HELP!! 4.4 update

i tried to update to 4.4 through factory image files and i wounded up getting stuck on the nexus symbol and it wont boot up!!
i tried then going to recover mode but its not even doing that! the furthest i can get is into fastboot mode and when i go to recovery mode theres just the red triangle with no menu at all.. just the picture with the red triangle.. all i can do from there is hard reboot
so the situation is..boot stuck and no recovery
thanks for the help!
Well you should be fine. The little red triangle is normal, it is the screen you get before it goes to stock recovery. If you were to google that, you'd see you need to depress the power button and the volume up buttons at the same time. You keep them pressed together for about 4-5 seconds before it goes into recovery. Once you do that do a factory reset and see if that works.
BTW when you post like this make sure you include a little more detail how you got to where you are. Like what operating system you are using, Windows _, Ubuntu __._, or IOS. Also if you were using a tool kit. If you have ADB and Fastboot installed, etc., helps w/ the diagnosis if you know what I mean.
jawmail said:
Well you should be fine. The little red triangle is normal, it is the screen you get before it goes to stock recovery. If you were to google that, you'd see you need to depress the power button and the volume up buttons at the same time. You keep them pressed together for about 4-5 seconds before it goes into recovery. Once you do that do a factory reset and see if that works.
BTW when you post like this make sure you include a little more detail how you got to where you are. Like what operating system you are using, Windows _, Ubuntu __._, or IOS. Also if you were using a tool kit. If you have ADB and Fastboot installed, etc., helps w/ the diagnosis if you know what I mean.
Click to expand...
Click to collapse
i know what stock recovery mode is and how to get to it.. its just that it doesnt show up .. just the picture with no options
anyways.. i figured out how to flash stock recovery from fastboot mode but every stock i try to flash i keep getting a bootloop!
namnam123 said:
i know what stock recovery mode is and how to get to it.. its just that it doesnt show up .. just the picture with no options
anyways.. i figured out how to flash stock recovery from fastboot mode but every stock i try to flash i keep getting a bootloop!
Click to expand...
Click to collapse
Maybe your factory image is corrupted. I downloaded the factory image from Google, checked the MD5 to make sure it was right, and then flashed it with no problem.
wipe data / factory reset on STOCK recovery.
https://www.youtube.com/watch?v=kFqZ7z4ZeLY&feature=youtube_gdata_player
Sent from my Nexus 4 using xda app-developers app
i had the same problem.. n then i found the solution by flashing it through toolkit follow here i made a video
http://forum.xda-developers.com/showthread.php?t=2531374
Sent from my Nexus 4 using xda app-developers app
Locking and then unlocking the boot loader has worked for several including myself
Sent from my Nexus 4 using XDA Premium 4 mobile app

[Q] Nexus 10 stuck in bootloop - cant access recovery [SOLVED]

Hi,
I received a new Nexus 10 yesterday and everything was running great on 4.4 kitkat until the wi-fi suddenly started running very slowly and only on this device. I looked up online and found a suggested fix would be to wipe the cache partition in recovery, so I did that, except it froze halfway through. I left it for a while but nothing. The bar wasn't going up and the device was completely unresponsive.
I forced a reboot but now the device is stuck in a bootloop. I can get to the bootloader and my PC recognises it there, but if I try and get into recovery again, the little graphic of the android on it's back comes up with a red warning triangle on its chest (can't remember if that's normal or not) and then nothing else happens. I can't open the menus or see it on my PC. When I try to boot normally, I get stuck at the bootscreen but my PC can see it.
Thanks
EDIT: I fixed the problem by simply reinstalling android via ADB and sideload.
Lew1ky said:
Hi,
I received a new Nexus 10 yesterday and everything was running great on 4.4 kitkat until the wi-fi suddenly started running very slowly and only on this device. I looked up online and found a suggested fix would be to wipe the cache partition in recovery, so I did that, except it froze halfway through. I left it for a while but nothing. The bar wasn't going up and the device was completely unresponsive.
I forced a reboot but now the device is stuck in a bootloop. I can get to the bootloader and my PC recognises it there, but if I try and get into recovery again, the little graphic of the android on it's back comes up with a red warning triangle on its chest (can't remember if that's normal or not) and then nothing else happens. I can't open the menus or see it on my PC. When I try to boot normally, I get stuck at the bootscreen but my PC can see it.
Thanks
Click to expand...
Click to collapse
Shoot me an email at [email protected]
Lets see if we cant get you back on the right path
Thx Josh
lj50036 said:
Shoot me an email at [email protected]
Lets see if we cant get you back on the right path
Thx Josh
Click to expand...
Click to collapse
Hi,
thanks for the offer but I literally just fixed the problem by reinstalling android via sideload.
Thanks!
Lewis

Dead nexus? I can reach bootloader but any flash attempt ends up failing

I did root my device with Kingo root. It worked. Then I tried to unroot it with Nexus Root Toolkit v2.0.5. I couldn't apparently and the Goggle update that tried to install yielded an error.
At the end I tried the Flash Stock + Unroot option installing the last Lollipop version. It apparently worked but Android kept loading forever. I could still reach the bootloader.
I tried the same but with a early Lillipop version. The same happened.
And if I try to go to the bootloader -> then recovery -> then the android icon -> then volume up and power button -> then I do see the red led.
So, what can I do? Have I lost my nexus4?
Stay in the bootloader and use fastboot to flash the latest image from Google's site.
Sent from my Nexus 4 using XDA Free mobile app
CalculatedRisk said:
Stay in the bootloader and use fastboot to flash the latest image from Google's site.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
I have followed the instructions of here forum.xda-developers.com /nexus-4/general/how-to-how-to-flash-factory-image-t2010312, which I'd say does exactly the same as the toolkit.
And the result is the same, the X boot gets ethernal. If I try to do what's said there:
"Note that some users indicate that they can't get past the X on boot. If this happens to you, reboot into the bootloader and select recovery. Then, when you see the Android with the red exclamation mark, hold power and press volume up to take you to the menu. Wipe cache. If that still doesn't work, boot back into recovery and do a factory reset (this will obviously delete all your data & files in /sdcard...). "
Then it's the same, I cannot go to that menu, instead I see the red light if it's plugged, nothing if it's unplugged (only a black screen). So I'm stuck (!), I'm still under shock that I've brick my nexus 4 not doing anything really strange.
surprisingly, after having tried to enter to the recovery menu like 8 times (not being plugged), the SO has unstucked and has said "optimizing apps", after which it has been able to start normally.
Curious ^_^
So all is working? Glad you managed to fix it.

Categories

Resources