Database Users

Problems signing in to Market Place

Hi Guys,
Forgive me as I am a new user of the HTC Hero and I am trying to get in to the Market place. It asks me for a googlemail account, which I put in and my password and then it says it will connect to google and set up (may take 5 mins)
I am connected to my home wifi and all connections work fine otherwise.
It basically tries for a minute or so and then gives me:
"This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues call customer service"
Any ideas?
Rich

Did you wrote your gmail account under first setup?
You need to go on 3g (atleast in Denmark) first time u log into market, then just go wifi

Yup my username/password in there, I also tried to sign up for a new account and still doesn't work!
Will try and do it via data connection when out and about rather than use my wifi!
Let you know how i get on!
Rich

i had the same problem. only way i could fix it was to do a factory reset of the phone and then right at the very beginning when you are setting it up to enter all the details.

Interesting....does factory reset clear address book?

yup, factory reset clears address book. Obviously you can't back it up to google just now - but you could back it up to an exchange account, or you could use htcsync to back it up to outlook... i'm sure there are marketplace apps to do this also
I had this issue, I skipped entering my google details during initial setup
after the factory reset, I was able to sign into google in the inital setup phase, using wi-fi

frymaster - thanks for this, just need to find out how to do a factory reset now!

thanks everyone for their help this has indeed (doing a factory reset) sorted out the issue! Excellent

Can not download apps from android market

when I try to install applications, it just say "starting download" and stopped there.
I use WiFi.

cuitao said:
when I try to install applications, it just say "starting download" and stopped there.
I use WiFi.
Click to expand...
Click to collapse
I've had this problem before, not with the Nexus One. Probably a ROM thing? because I haven't seen that problem lately when using Eclairs @@ While your downloads are frozen, launch GTalk and try to change your status. It will probably say disconnected. Launch it again to connect to GTalk, and then the downloads should resume

I can not even signin to Gtalk, it said " can not connect to server"
The Gmail working OK.

cuitao said:
I can not even signin to Gtalk, it said " can not connect to server"
The Gmail working OK.
Click to expand...
Click to collapse
Yeah that's the problem. Launch it again. At least it should re-connect.
If it still doesn't connect, I guess the issue is server-side then.

can signin from the desktop,
do you know how to restart the Nexus One? Should I hold on the power button to restart the phone?
Holding the button can turn the phone off. Haha
I try again after it restart

still can not sign in to Gtalk.
I need go home now, thanks

still not working. does anyone else have this problem?

Do you have an android data plan with T-Mobile? If not have them add it and it should start working.

No, I use Wifi to connect to the internet.
It's the unlock nexus one.

I have a very similar issue. I was able to connect to my WPA2 network once when I first tried, but now I am unable to connect to any wireless network. The Wifi radio is on. When I go to the Wi-Fi settings window under Settings and bring up the menu to select Scan, I don't see any networks display even though I know there are multiple around (and I can see them from my laptop).
Are you still able to connect to your network and view others when you scan? What do you think could be my problem and is there anything else I can try?

yes, it can find and connect to WiFi.
the internet is working, but cannot download.

try turn wifi off, then turn it on again.
sometimes this will work

I also wonder if one could download from Nexus market place applications that was purchased from a non-Nexus market place without being charged again.

eaglesteve said:
I also wonder if one could download from Nexus market place applications that was purchased from a non-Nexus market place without being charged again.
Click to expand...
Click to collapse
Paid apps are linked to the Google account, not the phone. You can download them again.
I ran into two problems:
1. Some paid apps may not be listed in the market for the N1. (a2b is one example.)
2. Some apps may use other licensing or activation techniques that are device-locked. I was unable to activate CoPilot Live due to this. I haven't checked with ALK to see what their policy is on device replacement.

Was there any solution to this ? I just got a Desire and also cannot connect to gtalk or download from market.

I have the same problem on my HTC Hero with market place.Can search and add download but always shows "Starting download" nothing happens other than that.Was working a few hours a go but well doesn't anylonger..All other net apps work such as web browsering messaging and email.
help..
regards
Lohtse

lohtse said:
I have the same problem on my HTC Hero with market place.Can search and add download but always shows "Starting download" nothing happens other than that.Was working a few hours a go but well doesn't anylonger..All other net apps work such as web browsering messaging and email.
Click to expand...
Click to collapse
This is a known issue, it's been there at least since Android 1.5. Can't believe Google still didn't fix it. It probably happens more frequently if you switch between 3G network and WLAN, and a lot of users with unlimited data plans don't use WiFi at all. The fix is simple, start Google Talk, press menu, log out, and start Google Talk again.
cuitao, where are you from? What provider are you using (for the Internet connection backing the WLAN)?

Since your only having the trouble on WiFi, have you checked that the ports are open on your router &/or firewall?
Port 5228 for the market - open it, but don't forward it if you have DHCP enabled otherwise if you get a new IP address next time you connect the problem will be back again

Automatically starting data connection

Hi,
I have been using HD2 for a week now and I have noticed that the data connection with my mobile operator (O2 UK) starts automatically each time.
I notice this when I see the 3G or H or E symbol on top, then I have to go to data connection and switch it off.
If I call someone, hang the phone down and then lock it and if I unlock the phone after sometime I see the data connection turned on again.
Anyone know why this happens? Is there any way I can only turn it on when I want it and not all the time? I keep my wifi connected when I am at home.
As far as I know the apps I have are configured to not connect automatically...

metal675, couple of places to check. On your device, open activesync->menu->schedule and make sure the schedule for both peak and off peak times is set to manual. Next, go to the settings tab in manila and select location and untick HTC location service. Not sure if you've already done these or not, but these are the two things I know. Hope that helps.

Sean3 said:
Next, go to the settings tab in manila and select location and untick HTC location service.
Click to expand...
Click to collapse
Also deactivate everything in data services.

If deactivating everything wont help, please check if you closed Palringo properly (if you use it at all). Had the same problem and couldn`t figure it out - which process is turning 3G on itself. Found Palringo making problem. Closing by X doesn`t help (even when it`s not in ComManager). You have to close it by Menu>Exit to make sure.
Kris

You can also try deactivating data connections using bsbtweaks. It's an option which should prevent your device from automatically connecting whenever it pleases.

Thx all.
I think it was the location service which did the trick. I had missed that one.
Had switched off automatic update setting for all the other apps. Looks like it is working now and I dont see data connection being started now.

if your planning on using the data services alot then it might be worth getting the unlimited data/internet bolt on for £7.50 that way you dont have to worry about it, thats what i do. keeps me updated on twitter, facebook and handy for the weather as well

Thanks.
I already have the unlimited internet...but as you know its never unlimited.
Dont want my usage to be exhausted when I am not using the phone...I would rather prefer to use the internet when I need it for FB, twitter, weather etc

[Q]gmail and market app not working on wifi

Hey guys, I am facing a weird problem after updating an OTA released yesterday by HTC (2.2.1). My gmail app and market app is not working when on wifi. It works perfectly on Mobile data connection though (EDGE). I get a no connection error in gmail and network error in market app.
I have done the following but to no avail.
1. Soft reset and boot into safe mode.
2. Uninstalled task killer app.
3. Deleted all data for these apps and updated the gmail app and setup the account again.
I have not tried the hard reset as yet. Can anyone help me out please? TIA

Thats not good at all. Is your handset branded?

Hey Andy,
Thanks for replying although your reply does make me nervous :s. I am from India and we only get unbranded sets here. So to answer your question it is a unlocked unbranded phone running stock firmware.
By the way after I posted the question I did get these two apps working once for sometime but since then it's the same problem. I am starting to wonder whether it has to do something with the wifi although all the remaining apps are working fine and dandy.

Is the wifi access point owned by you? You could try turning it off and on again, that may help.

Have tried that. It is my home network that I am connecting to using a linksys wireless router.
UPDATE - I connected my phone using internet pass through i.e. sharing the internet through PC via the data cable and I still get the same error which leads me to believe some setting on the router provided by my ISP is causing this. Although what I fail to understand is that it was working fine till yesterday and nothing have been changed in the router setup recently.

Hmm... that's odd. Did your ISP supply your router? My ISP pushed a firmware update to my router about 8 months ago that broke pretty much everything wireless.
Is it just Gmail & Market that don't work over wifi? Does your browser and other apps work?

Yes indeed, my ISP provides a router which is then connected to my wireless router. The strange thing is everything else is pretty much working including gtalk.

If your router supports DMZ and you know how to set it up, you could try putting your DHD's IP into the DMZ to eliminate the possibility of your routers inbuilt firewall blocking Market & GMail.

Maybe a DNS problem? Ensure you have good ones... You can always test Google ones 8.8.8.8 and/or 8.8.4.4

Thanks for showing interest guys. I for some strange reason cannot access my router settings page. I will figure that out but the stranger things are happening with my apps. After a bit of tinkering I have found a behavior which stumps me.
These are the steps I follow:
1. Sign out from gtalk.
2. Go to manage applications and clear cache and data for gmail, market, download manager, Google backup transport, google partner setup and google services framework.
3. Restart phone.
After this my gmail app starts working on wifi but talk does not start anymore and market also throws an error before even accepting the terms. I uncheck and check the background data services and I am back to square one i.e. gmail stops syncing saying no connection, gtalk works as usual and market starts giving connection error (after accepting terms).
I seriously think now there's a serious flaw in the software and not something to do with my router settings.
Sorry for the long post. Thanks for reading.

Simillar problem appeared for me in Locations. I couldn't list country maps for preload on wifi without 3G. After turned on 3G, it listed the maps - turn off - and i could download with wifi.

Play Store/Gmail - No Internet Connection error (But have internet Connection) - SSL

Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.

braddman said:
Hello, I have a PX6 Avin device and I just installed their update to fix all the other dreadful problems, and bam, no longer am able to use the Play Store. It says NOT CONNECTED TO THE INTERNET. I tried resetting the date and time to manual, still does not work. I have not tried tethering my hotspot to it but no WIFI works on play store or gmail. Everything else works with Wifi. And if you try to browse to a secure site it says cannot connect securely. What can I do to fix this? I was sure the date and time would fix but it did not.
Click to expand...
Click to collapse
I would try either force stopping and clearing the cache from play store, or even the data! Watch out, you may have to give your credentials again.
Or in worst case, factory reset the unit and start configuring everything from scratch.
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