[FIX][C6902/C6903][NON-ROOT]Sony Xperia Z1 touchscreen issue fix - Xperia Z1 General

Hey everyone,
For those of you who has the incredibly annoying touchscreen issue with your Xperia Z1.
I've discovered that Sony X-Reality engine for mobile is the cause of the problem.
How to fix:
1)Go to Settings
2)Go to Display
3)Uncheck X-Reality for mobile
Done
This worked for me so far (I have C6903)
so please test it on your handset to see if it works for you too.

This look like the people saying that Cursor Speed set up to low speed fix the touch screen..LOL..
X-Reality is an image enhancement so I really don't know what it have to do with the touch screen issue, like the Cursor Speed.
I think is placebo only.

Also, when X-Reality was on the screen could not register more than 7 touches at once.
After I turned X-Reality off it was able to register up to 10 touches like it was supposed to.

x-fake is sh*t anyways. turn it off and you actually get better image quality instead of the more than amoled saturation anyways

battlekitten said:
Also, when X-Reality was on the screen could not register more than 7 touches at once.
After I turned X-Reality off it was able to register up to 10 touches like it was supposed to.
Click to expand...
Click to collapse
that mean X-Reality not worth to still with LB

Man you are a life saver! My phone was almost ridiculous to use. I thought I needed to take the anti shatter film off and put a glass protector on because it may have been the issue. Why in the world would Sony let x reality mess with the screen sensitivity?
Thank you so much!

krenogin said:
Man you are a life saver! My phone was almost ridiculous to use. I thought I needed to take the anti shatter film off and put a glass protector on because it may have been the issue. Why in the world would Sony let x reality mess with the screen sensitivity?
Thank you so much!
Click to expand...
Click to collapse
You're welcome

My screen has actually worked very well last few days without x-reality! Weird, but it seems to work!
Sent from my C6903 using XDA Premium 4 mobile app

touchscreen issue?! Hmm my works okay so far...it works like the sh**y screen from my xj so i havent recognized any issues...

I had touch issue too. Phone works fine but after 15-20 min it gets heated up and ghost touch happens everywhere and i wont be able to use the phone at all. After fighting with them regarding this for a month they accpted that its a hardware issue and replaced my phone.

i give it a try .. i will come back with opinions after few days. thanks

This works for me also, wierd stuff....
Will try more later, but already with that X-reality turned off it feels much more responsive.
Might be placebo though, it probably is since X-reality shouldn't have ANYTHING impacting the actual screen touch

I unchecked xreality as soon as I got the phone, it didn't stop me getting the touch screen issue.
I have however not experienced it on kitkat yet but that might be because I use the phone less than before.
Sent from my Xperia Z1 using Tapatalk 2

It was placebo.
This does not work and does nothing for you, if you believe this then you are stupid. I have tried the usual tests and it's exactly the same as before.

Gnubaver said:
It was placebo.
This does not work and does nothing for you, if you believe this then you are stupid. I have tried the usual tests and it's exactly the same as before.
Click to expand...
Click to collapse
Because it didn't work for your phone doesn't mean it won't work for everybody. And you have no right to tell people who are trying to fix their phone "stupid." Sony's kernel has problems regarding the screen and unless you replace the kernel you'll still get issues. I created this account just to let people know that this exists, and I'm glad that it actually worked for some people. For me, even after the X-Reality is off I get a couple of misplaced touches when the screen is on for over 40 mins, but as far as I've seen it is only fixable by root methods or replacing the kernel. When X-Reality was on I was not able to touch the screen properly 5-10 minutes after it was on.
As you can see from the quote below it actually works for some of us Xperia Z1 users. If it doesn't work for you try replacing the kernel. If that doesn't work too, you have to face that your phone is defected and you have a hardware problem. No one is to blame but Sony in this case.
krenogin said:
Man you are a life saver! My phone was almost ridiculous to use. I thought I needed to take the anti shatter film off and put a glass protector on because it may have been the issue. Why in the world would Sony let x reality mess with the screen sensitivity?
Thank you so much!
Click to expand...
Click to collapse

It seems to me that the touchscreen starts acting up when my hands are sweaty, has anyone else noticed this? If it starts acting up I just wipe it on my shirt and it seems to go back to normal.
Sent from my C6906 using Tapatalk

battlekitten said:
Because it didn't work for your phone doesn't mean it won't work for everybody. And you have no right to tell people who are trying to fix their phone "stupid." Sony's kernel has problems regarding the screen and unless you replace the kernel you'll still get issues. I created this account just to let people know that this exists, and I'm glad that it actually worked for some people. For me, even after the X-Reality is off I get a couple of misplaced touches when the screen is on for over 40 mins, but as far as I've seen it is only fixable by root methods or replacing the kernel. When X-Reality was on I was not able to touch the screen properly 5-10 minutes after it was on.
As you can see from the quote below it actually works for some of us Xperia Z1 users. If it doesn't work for you try replacing the kernel. If that doesn't work too, you have to face that your phone is defected and you have a hardware problem. No one is to blame but Sony in this case.
Click to expand...
Click to collapse
Explain more about fixing it with a new kernel, never heard about that

I finally found the fix. The phone develops an issue over time. I bet any of you with the issue did not have a problem until later on which is my case. Yes it has something to do with the sensitivity but the major culprit is something that gets scratched up super easy.
Yes, the anti shatter film. I removed mine two days ago and used a zenus oleophobic screen protector. It has not felt this good since it was new.
My opinion the deep scratches in the anti shatter film allow dirt and sweat to get in and makes the phone go crazy. Most of my touch screen problems happened when I was typing. They never happened when I was scrolling. This is the fix for sure. Also x reality does seem to help until I did the swap.

Gnubaver said:
Explain more about fixing it with a new kernel, never heard about that
Click to expand...
Click to collapse
The kernel's primary function is to manage the computer's hardware and resources and allow other programs to run and use these resources. Which means that the kernel enables the OS to communicate with the processor, memory, and IO devices including the touchscreen. If the kernel doesn't perceive the input coming from the hardware correctly, issues like the touchscreen issue in this case would appear.
I haven't tried it myself since the X-Reality fix -mostly- did it for me, but you can replace the stock kernel with another one to see if the kernel has the fault or not. You need an unlocked bootloader for it. Doomkernel is one of the popular xperia kernels since it provides many functionalities. Link below.
http://forum.xda-developers.com/showthread.php?t=2448613

Hi all,
Posting this in the hope that people are still looking for some answers for this problem. I have a Z1 and for me it's not the anti shatter film ( removed it for this reason ), x reality, any settings in any menu and a glass or plastic screen protector does not help and modifying the clearpad.idc file only relieves it slightly. I have tried custom kernels and different rom's to no avail. But I have found an interesting quirk - the problem will ALWAYS appear while playing games and just as an experiment I installed Smart Screen. I set it to turn off / on ONLY the screen when I swipe a finger over the proximity sensor ( turned off phone locking ). While playing games and the problem appears I flick my thumb over the sensor to quickly turn screen off and on and the problem disappears ( until the next time ). While I'm not a programmer in any way it almost seems to me like a screen controller / buffer issue.
Since I haven't seen this mentioned anywhere I hope that it might provide an insight for someone skilled that could possibly design a fix.

Related

Nexus One touch screen doesn't work properly when horizontal

Hi, I've now used the Nuxus One for a few days and I'm pretty happy with it and all it's fancy fetures.
The phone works flawlessly and the only minor issue I'm willing to report is the fact that when the phone is lying on the table the touchscreen doesn't respond as quickly as it does when holding it in hand..
I've also noticed that if you touch the shell of the phone with a finger while trying to use the touchscreen, everything goes back to normal.
Is it a flaw only present in mine or is it an issue that involves the capacitive touch screen of the Nexus?
Video Proof
This is the video I've taken with my other phone so it would me much clearer what I mean..
The quality is not great but I hope it will be explicative enough..
http://www.youtube.com/watch?v=hXPpyGwuSzM
mine work correctly, try it on another table
I've tried it on different surfaces but the result it's the same..
Problem is that it doesn't always do it, so it's difficult to judge if a surface works better than an other.
I've called HTC support and together with them I've done some tests, like letting another person use it the same way, but nothing changes.
I've also done a hard reset and nothing has changed so I think I will have to send it in hoping they will fix it..
I envy you in the US where you can just ask for a replacement...
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
rotohammer said:
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
Click to expand...
Click to collapse
Hi,
I don't think so, since I've now tried it in different environments and by different people...
This is very weired..and annoying..
I've had my Nexus One for over a month, but I recall having the same issue one day early on.
Similarly, I've had days where I can't operate the touchpad on my notebook computer because my fingers were dried out from handling solvents.
I have an associate that has a similar issue when the phone is in a leather holster case. She has to take the phone out on occasion to operate it, most while driving.
havent had any issues. Call them for a replacement
I think I will do so!
The problem is minor but sometimes can be a real nuisance..
Looks like screen isn't grounded properly.
Yes, I think so too. It must be something electrical. When I keep it in hand or touch it, the static electricity must not influence it, but it does so if I try using it lying on its own.
I've taken another video changing the surface on which I use it on..
Take a look: http://www.youtube.com/watch?v=iZ-nS_h5Pqs
I'm glad to see you're still investigating. Because the problem is so repeatable, and the fact that its not a common complaint, I'd conclude theres a something wrong with your phone.
One thing I'd try is to remove the battery for 8hrs (overnight) and see if that make a difference. I've worked with a lot of electronic devices that behave badly after receiving a static discharge. Sometimes leaving it sit without power helps the static dissipate.
But the fact that it works while on the laptop would indicate a poor ground from the touchscreen circuit to the chassis of the phone, as the proximity of the laptop changes the capacitance of the internal circuit enough to overcome the lack of effect that the chassis alone needs to provide.
hehe I have to investigate to be sure this is a bug relative to my device so that when I will send it in for repair they will have to find a way to solve it and not just pretend it doesn't exist...
try pressing with all skin and not with your nail. It needs heat to work.
htcmagic said:
It needs heat to work.
Click to expand...
Click to collapse
No, it doesn't. To prove it, hold a metal spoon and slide it across your screen. Mine works.
this was a common problem on the G1 and the way the capacitive screen was designed. In order for it to be functioning completely, HTC told users that he needed to have it in his hand or at least a finger or two touching the phone. HTC said that it simulated a circuit (the hand on the phone made a complete circuit while just touching it left the circuit incomplete) I have noticed the same thing on the N1... it works great in my hand on if i am touching the sides with a finger and scrolling or using it, but if i just lay it down and try to scroll/touch with 1 finger it becomes much less responsive, the same way the G1 would.
i will see if i can find the exact thread over in the G1 forums where all this is posted.
It makes sense, but then, why others work? mmm...
Batas said:
It makes sense, but then, why others work? mmm...
Click to expand...
Click to collapse
The only thing I found while googling is that you need some humidity in the air for it to work effectively. I'm really not sure if that applies to this specific design though.
I've never had an issue with using the screen on a table, so this is probably isolated, I'd give htc a call and ask for repairs.
Edit: I just tried for the hell of it doing the pinky touch on the frame, and the soft buttons became much more responsive. Hmm

So i sent my nexus in for repair

it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry

does z2 has touch problems?

im now on z1... and i have that problem when touch screen takes life of its on and starts to go around -.-
same thing is on z1s and z2 tablet...
how about z2 the phone?
so far so good?
Any liquid on screen creates this problem for me with th Z2. It does not matter if its moister, sweat or rain drops they make the screen cray cray only way out is to wipe the screen.
Not only..when i chat more than 20 minutes some of my finger touches are not recognized and i must to touch the screen with my other hand to rec.it.. its strange.. .314.. hope Sony will fix it. (hope its not something with the metal frame and sensor confusion).
ajai_dev said:
Any liquid on screen creates this problem for me with th Z2. It does not matter if its moister, sweat or rain drops they make the screen cray cray only way out is to wipe the screen.
Click to expand...
Click to collapse
This is true of every capacitive touch screen I have ever used.
Sent from my D6503 using Tapatalk
I owned Z2 and Z2 Tab. If you leave so munch oil or finger-print on your screen it will cause touch problem, wipe out and everything is fine.
You may try tempered glass or mate screen protector to reduce this problem.
This is exactly why I never wanted to give up my slide out keyboard phone. I wish more people were like me, I kept holding out for someone to make a respectable keyboard phone but I guess there's no market. I am not a fan of using the touch screen for entering text and numbers. Today was a prime example, my morning was rushed and I am fumbling to try an enter a new hires phone number. So frustrating, I swear it was the 15th try that I finally got it! Here I am fumbling with a phone while trying to direct workers to their tasks and deal with production and management at the same time.
dberladyn said:
This is exactly why I never wanted to give up my slide out keyboard phone. I wish more people were like me, I kept holding out for someone to make a respectable keyboard phone but I guess there's no market. I am not a fan of using the touch screen for entering text and numbers. Today was a prime example, my morning was rushed and I am fumbling to try an enter a new hires phone number. So frustrating, I swear it was the 15th try that I finally got it! Here I am fumbling with a phone while trying to direct workers to their tasks and deal with production and management at the same time.
Click to expand...
Click to collapse
still holding ontu my n900 and n950... my z1 died and got new under warranty... wanna sell it and go for z2 if it doesnt have touch problems like z1...
rocking n950 for now...
yes it does
thats my z2 has ghost touch i dunno what to do to fix it yet
old firmwares seem to bring up alot of ghost touches
i had very little on 314 firmware
also on my older units, i had them regardless of the firmware
I remember back when I had .55 the screen sensitivity was pretty bad, especially during phone calls when it suddenly turns on when it shouldn't, also double tap to wake wasn't as responsive. After upgrading to .314 it seemed to fix those problems
I had this problem with my Z2, too.
Then, after an unlucky drop, my screen was broken, so I got the screen repaired. After approx. a week my screen got more and more its own life. At the end the phone was totally unuseable. The repair shop replaced the screen again, since then it just apperars from time to time like before.
I think Sony has some issues with these screens. My S2 which I had before the Sony had never such issues, even if the screen was quite dirty. Maybe thats why they introduced the Z3 so fast?
Here you can see the "amok screen". I enabled "Show touch" in the developer options.
https://www.youtube.com/watch?v=ocPnYQFqWao
Furchendackel said:
I had this problem with my Z2, too.
Then, after an unlucky drop, my screen was broken, so I got the screen repaired. After approx. a week my screen got more and more its own life. At the end the phone was totally unuseable. The repair shop replaced the screen again, since then it just apperars from time to time like before.
I think Sony has some issues with these screens. My S2 which I had before the Sony had never such issues, even if the screen was quite dirty. Maybe thats why they introduced the Z3 so fast?
Here you can see the "amok screen". I enabled "Show touch" in the developer options.
https://www.youtube.com/watch?v=ocPnYQFqWao
Click to expand...
Click to collapse
Really strange, since I have never had that problem with my unit,
by the way, just for curiosity, how much have you paid for repair and where have you done it?
[kEkA] said:
Really strange, since I have never had that problem with my unit,
by the way, just for curiosity, how much have you paid for repair and where have you done it?
Click to expand...
Click to collapse
Paid for repair 225€ at a shop in Berlin. No official repair shop, in this case it would have been about 350€. However, it is no longer waterproof.
But they replaced the defective (ghost operated) screen without any questions at no cost.
Furchendackel said:
Paid for repair 225€ at a shop in Berlin. No official repair shop, in this case it would have been about 350€. However, it is no longer waterproof.
But they replaced the defective (ghost operated) screen without any questions at no cost.
Click to expand...
Click to collapse
Kinda too much, but then again Sony in Serbia replaced my back cover for 50e, but when I come to think about it, it's probably because the average salary here is around 300e

Touch screen Z3C

Just diagnosed a strange issue. After installing the touch screen protector I've noticed strange behavior of my phone. It seemed very unresponsive and I decided to ingage the glove mod. But the issue was still there . Tried to take off the screen protector, still the same s**. Then started the diagnosis and here it is??? How is that possible that screen protector do something like that?
Sent from my D5803 using XDA Free mobile app
My phone intermittently has the same issue, but horizontally in the middle of the screen.
Sometimes it works great and sometimes the touch just kind of lives its own life in that non-responsive area and makes touches all by itself.
I've made a video showing some of it when dragging lines like yours in an app called YAAMT. I could link to it later if there's any demand.
Right now my phone is in the repair shop for said issue. Not sure what they'll say, though, since it's an intermittent thing and they need to see it before they can confirm it...even though I've got the video. And sometimes the phone works great for days before the problem comes again.
To be clear, the screen protector did not cause this. Mine was like this out of the box.
I'll try to change my for new one. Now I tried to give you thx and had to touch it 3 times to make it work.
Sent from my D5803 using XDA Free mobile app
Just in case anyone, like I did, searches for YAAMT and doesn't find it, it's actually YAMTT (Yet Another Multi Touch Test)
Sent from my Sony Xperia Z3 Compact D5803
j0ff said:
Just in case anyone, like I did, searches for YAAMT and doesn't find it, it's actually YAMTT (Yet Another Multi Touch Test)
Sent from my Sony Xperia Z3 Compact D5803
Click to expand...
Click to collapse
Even worse .
Sent from my D5803 using XDA Free mobile app
Just to inform that they gave me the new one, yeiii .
Sent from my D5803 using XDA Free mobile app
Same issue here but at one side i dont know what triggered it but it surely reduced when i removed the screen protector
I was thinking that it started maybe with the update so on the new one I'm still on the older build.
Could it be the cause?
Sent from my D5803 using XDA Free mobile app
Ok guys so here is sort of a good new for all of u having the screen issue i just posted a screen shot of my phone screen earlier today showing the defect... Just moments earlier i droped my phone accidentally by a foot height or so and guess what my phone screen is now totally ok and functional and responsive. I have attached a screen shot of it now u can see...... So may be its just due to some lose connection internally which gets fixed by a drop or so (fingers crossed).... So its up to u people what u want to do( may be try a small drop) but i cant gurantee anything for u guys its up to u people i say again really i worked for me and i am happy for my phone now.......... Hope its also helps u people......... Thanks and share your experience if anything gets better for anyone...............
spacemanr said:
I was thinking that it started maybe with the update so on the new one I'm still on the older build.
Could it be the cause?
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
Not so for me. I had it on the old build as well.
The repair shop exchanged the display and digitizer as well as the back glass on warranty. They also gave me complimentary screen protectors for both the front and the back since I had to wait two weeks for the repairs. It came back factory reset with the latest software update.
I've installed the protectors, and my phone is a totally different beast now. Incredibly responsive with all touches now. No more missed swipes, no more trouble typing and no more of the screen living it's own life.
In other words, in my book, this is clearly a hardware issue.
Fruktsallad said:
Not so for me. I had it on the old build as well.
The repair shop exchanged the display and digitizer as well as the back glass on warranty. They also gave me complimentary screen protectors for both the front and the back since I had to wait two weeks for the repairs. It came back factory reset with the latest software update.
I've installed the protectors, and my phone is a totally different beast now. Incredibly responsive with all touches now. No more missed swipes, no more trouble typing and no more of the screen living it's own life.
In other words, in my book, this is clearly a hardware issue.
Click to expand...
Click to collapse
Well i˙m waiting for the tempered glass from the ebay and still on the older build . Don˙t know should i upgrade or not, don˙t like to change something that is so damn good . This phone is really as i expected that it will be, lightening fast and responsive, so happy with it don˙t see anything that i don˙t like .

Weird touch screen issue with my phone.

My LG G6 has a really weird kind of touch screen problem. When I prop my phone into a 90 degrees place (even sometimes I flatten the phone into flat surface) , the areas that I drew in the example starts to get inresponsive.
Is this a software problem or hardware problem?
The areas that have the problem on the screen: http://imgur.com/a/kDQ7B
The video: https://www.youtube.com/watch?v=UDdoai51TrM&t=3s (Can't talk English well)
Hi. Just realised that my G6 has the same problem as yours. Doesn't really affect me too much in everyday use, but it is irritating to know that the high end phone like this has such problem . Just wondering what happen to yours now? Have u found a way to fix it? Thanks.
warriorrr said:
Hi. Just realised that my G6 has the same problem as yours. Doesn't really affect me too much in everyday use, but it is irritating to know that the high end phone like this has such problem . Just wondering what happen to yours now? Have u found a way to fix it? Thanks.
Click to expand...
Click to collapse
I fixed it by removing my glass protection. That glass made the phone's screen pretty irresponsive at those areas.
Thank you for your reply. I actually thought of the tempered glass too, but didn't expect that as the real cause. Anyway, I'll just stick to what i have now as it doesn't really impact my everyday use. Or I might try another glass brand as I dont think i will survive without screen protector, haha.

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