Related
Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
I hope mine won't have this problem.
*wierd double post an hour later*
dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
Click to expand...
Click to collapse
I got that the first time you said it.
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Click to expand...
Click to collapse
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Click to expand...
Click to collapse
I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?
Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
Try turning down the volume on one device and turning it up on the other.
Sent from my SM-N920W8 using Tapatalk
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
Tradio said:
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
Click to expand...
Click to collapse
I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
I also have this problem with S7. The audio quality is really really bad when compared to e.g. Nexus 5. This might be "Samsung" related, because the other Samsung phone I own suffers from exactly the same crackling and overal bad quality sound over A2DP. I tried 2 different bluetooth receivers, so I'd not blame receivers for that.
Also noticed this.
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
Yeah I'm using my N6P as my music player and my S7E for everything else :-/ this is so ****ty. Sucks also since my '15 civic EX-L doesn't have aux in. So I have no choice
d0zrisnot said:
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
Click to expand...
Click to collapse
Got this aswell. Both in car and on Bose Soundlink 2. It's horrible. Back to Android after a few years with a iPhone and never had these issues over at that side. Hope this gets fixed. Else I have to sell this thing sadly.
Huh... thought I was crazy. Might be a deal breaker. Had my S7 Edge for almost 4 weeks now, and somehow just noticed it last week when the right song was playing... male vocals of all things, when hitting high notes, crackled like a mother. No problem in AUX, and no problem on my 6P. How Samsung screwed this up, I have no idea. So I've been using it via AUX in my car and controlling the songs via BT with my watch. Kind of a pain. Plus I constantly have to turn the EQ on/off switching between the car and headphones.
wschamps42 said:
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
Click to expand...
Click to collapse
I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
UmrAtTawil said:
I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
Click to expand...
Click to collapse
Interesting, because I only noticed the problem after getting my smartwatch. But even when I shut down the watch and try listening, the distortion was still there. Maybe I needed to restart the phone too or something?... not sure. Should have tested with my 6P to see if it did the same thing.
Yes same her if I use my s2 and level U earphones I used to get this issue, but of late after the s7 updates it is sorted
Sent from my SM-G935F using XDA-Developers mobile app
any of you having an issue were audio and viedo arent in sync via bluetooth
for me the problem was solved when stop using poweramp, now using pulsar and wroks fine, I'm using smart watch and audio bt too
harryflyer said:
I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
Click to expand...
Click to collapse
this is driving me crazy as well did phone get fixed ?
Is anyone else having problem with the sound cutting out for a split second at least once per song? I am having this problem whether it's Poweramp, Spotify, of playing a music video. It seems worse when using the phone or right now while copying files to the SD card from the computer. Last time i had audio cutting out or glitching on a phone was the POS Motorola Razer HD I had. It was horrible.
anyone else having this problem? it's driving me crazy. The sound cuts out for a split second for every song and sometimes multiple times in one song. it's doing it a bunch for each song at the moment. I rebooted the phone but no change. It's pretty disappointing. I passed up LG for the last few years because of quality control issues and I hoped this time they would have a good phone.
Is your music on a memory card?
gavinfabl said:
Is your music on a memory card?
Click to expand...
Click to collapse
Yes. Same card I used on my GS7 with no problems. But it does it on spotify too and that's streaming.
Sent from my VS988 using Tapatalk
still having problems with the sound cutting out. I counted 5 times on one song and 2 times on the next song. Not to mention all the other songs it does this. I guess I'm going to have to call Verizon tomorrow. I was hoping someone on here had some insight or know of a software update that might fix it. I don't know if a replacement would fix it or if i need to exchange for a different model. Does anyone else have problems or is it working fine with Spotify or Poweramp etc? Oh the next song just started and about 30 seconds in it did it again. ugh!!! It makes my skin crawl it irritates me. And it just did it again as I'm typing. argh!!!!
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
micfinn said:
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
Click to expand...
Click to collapse
I've had it happen either wired or bluetooth. This is troubling not knowing if it's software or hardware problems and if LG is going to have a fix anytime soon.
Ughhhhhhhhhh I'm having the same issue! It was especially bad when I first set up the phone brand new out of the box. It got to the point that I did a factory reset. Unfortunately, that didn't fix the problem and my audio still cuts out exactly like you said -- for about a second at a time. My songs are also on my SD card but it also happens when I stream from Google Play Music. I'm glad it's not just me, but LG better address this.
getting this as well
I only stream from Google play music. Doesn't matter if I choose high quality or normal, I get fairly regular popping/crackling and occasional glitches. I installed the snapdragon audio+, didn't help.
Haven't heard it cut out, but am hearing some kind of... I don't know..... feedback when it's turned up. Trying to pay more attention to see if I can isolate / identify it.
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
I listen to a lot of music everyday and I haven't had this problem. I listen to music on SD card, Pandora, DoubleTwist Cloud player, wired headphones and bluetooth. I wonder if it's some other app causing it. On bluetooth the music stops playing when i get text or email so maybe another app is somehow cutting the sound or something. I don't know, very strange.
hellot1M said:
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
Click to expand...
Click to collapse
That's a shame that LG won't fix the problem. So what exactly is causing the audio problems with players like Poweramp and Player Pro? I installed the Poweramp V3 alpha and it doesn't have the problem. I tried PlayerPro and it has the problem. Really sucks a high end phone can't play high end audio apps. the verizon guy at the store i went to and exchanged my phone over this issue told me the maybe poweramp runs too fast for the phone. or it's my memory card. but how can poweramp run too fast for the phone it's a high end phone for petes sakes. and the new phone was the same with the issue.
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
hellot1M said:
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
Click to expand...
Click to collapse
It's a shame this topic runs into dead ends. With the popularity of Poweramp and PlayerPro i'm surprised more people aren't complaining and discussing it. unless people are doing mostly streaming. I know very little people that have mp3's these days. I don't know anyone that even knows Poweramp. even the tech support over the phone or the guy in the store never heard of it. and when i had problems in the past with a old motorola razr HD the tech support blamed poweramp saying that the phone must not support it.
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
What music players do you guys use for the LG G6 that doesn't have the audio cutting out or skipping that is comparable to Poweramp? I was considering Player Pro but it has the same problem. i tried JetAudio Music Player but the highs sound muffled without one of the audio enhancers you have to pay extra for. I don't like the idea of buying an app and then having to pay extra for other features when other apps have it included for free.
railfan-eric said:
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
Click to expand...
Click to collapse
I'm still having this problem with the audio cutting out completely on the left channel from the headphone jack. it only did it on one occasion with my headphones. But it happens almost every time i use it with my car stereo or in someone else's car on his stereo. so i know it isn't my aux cable or my stereo. i never had this problem before. i am disappointed with LG and they're hopeless for giving us an update for all these problems. I can't wait to switch to something else but i have to wait at least a year to be able to trade in my phone for another on Verizon Edge.
Also still having the problems with the audio cutting out for a split second with PlayerPro. with the PowerAmp 3 alpha 704 i got the settings tweaked and i don't notice the problem anymore. But still have the headphone jack/aux cable sound issue. is there any tweak that could possibly fix it? is the DAC getting overloaded causing the left channel to quit working?
No issues at all here. Had no issues with my V10 either for what its worth. Streaming Spotify and Tidal all the time. Sound has not clipped one single time.
Only time I see this issue is when I'm connected to multiple Bluetooth devices and one of them disconnects.
UPDATE NOT fully solved.
Audio still really distorted and staticy in car (Honda Civic 2016, link to thread). For the JBL FLip3 speaker, here's my fix: In the S8 paired devices list, click the settings icon next to JBL Flip 3. Turn "Call audio" off. Test out music - it should sound clear now. Turn "Call audio" back on, the music still sounds clear.
Click to expand...
Click to collapse
Hi guys,
I am using an Australian Galaxy S8 SM-G950F, and a JBL Flip 3 portable bluetooth speaker.
I have noticed that when using the S8 with my speaker, the sound is distorted as if the treble frequencies are too high.
I can confirm portable speaker works fine with great sound using my previous phone (Galaxy S5). i paired both phones to the portable speaker and compared them together to see which caused the problem. I tested the exact same song, same quality, same app (Google Play Music) on the S8 and then the S5 and noticed the S8 sounded really bad and the S5 sounded great.
On my galaxy S8 I have not done any EQ or sound effects, I am really not sure why it is like this. I do use volume sync so my S8 volume controls the portable speaker volume.
Anyone else experiencing this? I also have the S8 inbuilt speaker fading/cutting out so I am definitely taking my phone back to get replaced. I just hope my replacement phone will not have the same bluetooth audio issue.
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
xeathpk said:
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
Click to expand...
Click to collapse
Cheers mate I look forward to your test!
I haven't adjusted EQ, I'm trying to avoid that - my S5 with flat EQ sounds great on the portable speaker so I'd like the S8 to do the same
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
xeathpk said:
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
Click to expand...
Click to collapse
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Alright I've had a good play around with the speaker for a bit now and I've tried swapping between my S7, Laptop and this S8+. I played the same song through Spotify on each.
Between s7 and s8 the difference is negligible if not non existent. The s8 and laptop are indistinguishable from each other, as in they're 100% identical to my ears. I was able to instantly swap devices with Spotify as well so I was able to do a lot of fast A-B testing on different parts of the track and there was no distinguishable difference.
The s8 BT sounds fine to my ears. No complaints.
That leads me to consider that;
1. Your phone may in fact be faulty
2. It could be the speaker itself causing issues, or
3. The s5 is actually the one that objectively "worse" or otherwise different. Perhaps you grew accustomed to the sound of the s5 and anything else would sound slightly off by comparison.
Also remember that the JBL flip 3, while nice, isn't a particularly high-end speaker. Its not exactly the best system to get a solid reference from. You might want to try some other BT peripherals such as a home theater system or headset or w/e other BT stuff you have on hand.
zammi said:
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Click to expand...
Click to collapse
Same problem with my Bose QC30
Problem is solved when I reboot the phone, but appears again a few hours later. Very annoying
Wearable perhaps?
RKN_ said:
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Click to expand...
Click to collapse
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
jmartesc said:
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
Click to expand...
Click to collapse
Actually I do have a wearable paired! Completely forgot. Will delete all and try.
Yea, a wearable will cause treble distortion. Quite annoying actually.
Sent from my SM-G950U using Tapatalk
Wow that's interesting. Never knew that was even a thing. Were you able to fix the sound after unpairing your other peripheral?
Hi guys, no improvement I'm afraid
First I unpaired my fitness band (Xiaomi mi band 2)
No improvement
Then I uninstalled xiaomi mi fit app (it was watching my notifications)
No improvement
Then I unpaired all my Bluetooth devices (1 car and 1 laptop) so only JBL Flip 3 remains
Still no improvement. I am still hearing this distorted shrill treble sound which I don't hear from S5.
I will try the sound experience of my car via Bluetooth too.
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
RKN_ said:
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
Click to expand...
Click to collapse
Changed the JBL button function to voice assistant, music still good
Changed the button function back to play pause, music still good
RKN_ said:
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
Click to expand...
Click to collapse
Thank you so much. The muffly sound was driving me crazy. This is the only thing that worked for me.
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
guaycuru said:
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
Click to expand...
Click to collapse
Just updated to Oreo the other day and that's actually when I started having the problems. I've had this S8 Plus almost a year now, and everything sounded great until the update a few days ago.
The best way I can explain it is the audio, to me, sounds over saturated.
I mainly stream Spotify via bluetooth in my car - JVC head unit, JL in-doors, 1000w Kenwood amp and 2 Alpine SWS D12s. This setup used to sound pretty damn sweet, but post-update, it sounds like garbage and I can't figure it out.
This has been an issue with many newer phones and is related to the newer bluetooth protocols in the 2017+ flagship phones, it seems. I haven't been able to figure out a solution, yet, and I've been trying for over a year. I think that most car stereos and bluetooth speakers are still on the older bluetooth protocols, and that seems to be the underlying disconnect in all of this. If one uses the latest high end bluetooth headphones with support for aptx hd and such the sound is on a whole different level unlike it is paired with my sync based Ford entertainment system or similar.
This is a weird issue that I've also experienced. To me it seems like Samsung prioritises Apt-X bandwidth over the older bluetooth audio codecs, such as SBC - which is what a lot Bluetooth devices still use. In theory SBC is capable of 'sufficiently' good sound quality, but in my experience my S8 just sounds like garbage whenever there's any other than one device connected. I did a Bluetooth HCI log and confirmed that whenever the SBC procotol was being used, my phone would just set the quality to medium despite everything I tried.
What's odd now that is post-Oreo my sound has improved and a new HCI log shows that the majority of the time I'm getting the higher quality mode. Not sure if it's coincidental that I also reset my phone completely after Oreo, or whether Samsung has fixed something... who knows.
My advice is that if you're after good quality audio, either stay away from Bluetooth or buy Apt-X or even LDAC enabled equipment. It works flawlessly with the S8. Great in principle, but not exactly an option if you have an in-built stereo!
So I purchased some new JBL headphones black Friday. They work perfectly with everything but my Essential phone. Basically the audio cuts in and out less the 12" away. I listen to a lot of music and this is complete BS! Bluetooth in my car is sometimes sketchy and also on my Bose SoundLink Mini.
Do all of you have connection issues? Is it a firmware issue? I'm still on stock 7.1.1 with latest security patch.
P.S. All this happens on my wife's white one as wellwith same everything.
I have the same issue with multiple bluetooth audio devices on mine. Someone suggested turning off Bluetooth scanning in the location portion of the system settings but that did not fix it for me.
I'm on the Oreo beta.
The one thing turning off scanning DID fix for me in terms of Bluetooth issues was the constant disconnects I was seeing to my smart watch. That's stable now.
No issues with BT on my PH-1 with the numerous BT headphones i've used it with.
Currently using a Bose Soundlink OE and no complaints whatsoever.
Tried all Roms, stock and Oreo and BT audio is fine on my end.
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
jakkzen said:
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
Click to expand...
Click to collapse
I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
dc82 said:
I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
Click to expand...
Click to collapse
I totally get that. I haven't had the Bluetooth issues any more. Unfortunately now it will randomly freeze up. So, I am actually thinking of selling mine and getting a OnePlus 5t.
Just want to add that i have my essential phone since Dec. Never had any Bluetooth issues.
I've also got the same problem, can't connect to my PC, my pebble does connect but I have to "forget device", rescan and repair it everytime I connect. It's very temperamental with my Bluetooth headset too
with the beta versions of the os under developer options you now see options for different bluetooth codecs including aptx. I believe it is still a grey area if essential has acquired the rights to include the aptx codec but if you are rooted you can sideload the aptx directly. See here for more info on aptx https://forum.xda-developers.com/showthread.php?t=2531440
Hope it helps you out.
Personally ive experienced no bluetooth issues using stenheiser hd-1 in ear headphones, bluetooth stereos and car adapters.
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
bbohica said:
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
Click to expand...
Click to collapse
The Bluetooth connectivity is not that great. I don't quite have the exact problem you describe, but range is pretty poor. For example, my Gear S3 Classic is about 6-7 meters away from me right now and I cannot connect to it via Bluetooth. I have to be closer. My Samsung S8+ (after some post-launch patches of course) could maintain the connection to about 10 meters away. My S7 easily did 15 meter radius. This is all comparison in the same physical space.
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
ToddEDM said:
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
Click to expand...
Click to collapse
Latency like that is perceptible on almost all phones and receivers... Your car is not special in that way...
Wanna see some really bad latency... Try playing a game on an emulator while using a Chromecast to your TV...
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Same issue here. Is there a fix for this?
The only device I get a solid connection with is my Jabra Elite 65t headset (which happens to be BT 5.0 like the phone is). My Samsung gear and both of my cars have horrible connections. I believe there is a memory leak in the bluetooth stack because It'll get worse and worse, then I can clear it up temporarily by turning off bluetooth for about 30 seconds to 1 minute then turning it on again... then it'll tend to last until I reconnect again later.
bbohica said:
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Click to expand...
Click to collapse
If you are on 8.1 you can go into developer area and there are settings for BT connection type. You may be able.to get better results by changing from the default which is best effort to one that prioritizes connection quality. There are other settings as well. I haven't played with the settings because I'm not seeing issues.
Fixed mine
Disabled hd audio:aac in bluetooth device settings(for each headphones or device with that issue) and drop outs stopped i had them every 40sec for .5.
I have 4 different Bluetooth devices that all work perfect and all have 10+ meter range. I'm on the AICP rom and no problems at all.