Hi Guys, Today I purchased a used Samsung G900F. Before paying, I checked everything, phone is basically brand new, used 2 hours. Unsurprisingly before handing me the phone, the seller factory reset, so he could erase his data. Now, I came home and I'm stuck on the Samsung Account login screen and it's not giving me any option to skip. It's a UAE version Note3, so I know it's not region locked. I called the seller and he says he does not remember the password. I've used a lot of Android phones and this is new to me. I also factory reset and wipe cache the phone, but no luck!
Also Try That Way
Goto accessibility option which is available on the first screen where you select language..then goto Text to speech option..then from the settings goto Install voice data and try to download any language..It will ask you to enter samsung account details...Enter your own samsung account details..once the download is complete..go back to screen where it was showing abnormal factory reset adn then enter your samsung account..
But No Luck :/
it's the reactivation lock same as activation lock feature of ios. you cant use the phone unless you enter the samsung account of seller
Related
I was given a samsung SM n900 galaxy note 3 which i did a full erase and now when i switch on fone says"this device is locaked because of an abnormal factory reset.Sign in to the samsung account that you have already signed in to this device to confirm that it belongs to you. So am stuck cause my boss who gave me left my country and i dont have his contacts cause i was working for him then his contract expired .Anything i may do to this fone to make it work,Or how may i bypass this samsung account.
Try going into recovery perform factory reset. If that fails. Then reflash the phone with original firmware
Sent from my SM-N9005 using xda app-developers app
Rectivation lock is activated, nothing will work except put samsung account password OR send to samsung service station with proof of purchase.
qoute "Goto accessibility option which is available on the first screen where you select language..then goto Text to speech option..then from the settings goto Install voice data and try to download any language..It will ask you to enter samsung account details...Enter your own samsung account details..once the download is complete..go back to screen where it was showing abnormal factory reset adn then enter your samsung account..It will go through.."
i found this solution on xda from the user max_ray
I have Note 3 US Tmobile SM-N900T and I need russian language on it. Im trying More locale 2 but no succes. Phone rooted and have CWM recovery. Also I cant install custom firmware because I cant pass activation screen with samsung acount password from previous user after installation (abnormal hard reset done to activate ur phone put ur email and password). But I can install stock rom and Phone didnot ask for samsung id. Maybe some one know, maybe I can install csc file multilanguage from n9005 through odin or cwm??
So I upgraded my G900V to Marshmallow and then did a factory reset after I verified it worked because I wanted to start fresh, but now the setup screen says "abnormal factory reset" and is asking for my Samsung Account credentials. When I try to sign in it says "processing failed" every time and won't go past the page...
What I have tried (all have failed):
1. resetting my Samsung Account password (twice now...)
2. a second factory reset
3. using find my mobile to unlock it
4. flashing the stock kitkat firmware (fail with odin)
5. flashing a custom recovery (fail with odin)
6. using the OTG cable method (nothing displays on the screen...)
7. using the sidesync method (nothing displays on the screen...)
8. Called Samsung Support 3 times:
-regular support # - told to call the accounts # during business hours
- accounts # - told that they would have it remotely unlocked by the next morning (of course they don't follow through)
-accounts # - given the runaround treatment for 1.5 hours until a supervisor in the returns department tells me there is nothing more they can do and don't have the capability to service it (apparently it's still under warranty even (not that it matters.....))
So does anyone know a work around? I would really like to get my phone functional again.
The phone is not stolen! If anyone wants proof I am happy to supply multiple clear photos of the phone itself and the imei number, which is clean.
I managed to bypassed it, created samsung account, phone works but i can`t set custom recovery, samsung support doesn`t help either. I have g900p.
exeg said:
I managed to bypassed it, created samsung account, phone works but i can`t set custom recovery, samsung support doesn`t help either. I have g900p.
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Click to collapse
Please tell me how I am willing to send a pic on the imei to prove the phone isn't stolen....
RipCityBassWorks said:
Please tell me how I am willing to send a pic on the imei to prove the phone isn't stolen....
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Click to collapse
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
exeg said:
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
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Click to collapse
Unfortunately mine doesn't have any option close to that. Lucky for me though I think Samsung came around, I tried submitting a repair request for a second time and this time I was approved and it will be covered under warranty.
exeg said:
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
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Click to collapse
I'm able to use the downgrade/OTG method to get access to the phone, but then I am in a situation where I can't turn off the Reactivation Lock, it just stays stuck on. What were the ADB commands that you used to turn it off? Thanks for your help.
fitzonthemark said:
I'm able to use the downgrade/OTG method to get access to the phone, but then I am in a situation where I can't turn off the Reactivation Lock, it just stays stuck on. What were the ADB commands that you used to turn it off? Thanks for your help.
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Click to collapse
I can`t turn it off. I even managed to create samsung account but after I enter password nothing happens
UPDATE:
so Samsung not only fixed the problem, but they also restored the phone to like new condition (it was in very beat up but no cracks condition previously) so I really have to give props to them for their amazing repair team. It took about a week total if anyone is wondering.
I have a new method to remove reactivation lock it is confirmed working. It works on Samsung eMMC and Toshiba eMMC.
http://forum.xda-developers.com/ver...ivation-lock-off-finally-stuck-t3433342/page1
Hello everyone.
My brother gave me his S7E and he factory reseted the phone from recovery (wipe data/factory reset). Before he has done that, he removed the fingerprints
Now when we boot the phone, it's stuck on the Google Account sign in, I've tried using my gmail to login, but it didnt let me, after few tries, still nothing.
Then I've tried my brothers gmail, yet again it wont let us to login. It's like, it logins but it want's us to login again. Over and over and over again.
So I know this is kinda a noob question, but please can someone help me?
Further thanks.
it's google security, u have to log in with the last google acc used on that phone after factory reset, it's to prevent the use of a stolen phone even doing a factory reset, there's no way to deactivate it and once u input the correct credentials the initial setups begins ,ake sure u're login with the right one
Your "brother" might have used another account.
Sent from my SM-G935F using Tapatalk
It's FRP lock protection, used to protect against a phone being stolen then factory reset and sold on.
All you need to do is log in using the Google account that was in place prior to the factory reset being carried out. Which, presuming it is actually your brothers phone, won't be an issue. If he isn't sure about the password, test the account on a computer of some sort. If the password doesn't work, reset it. But note that, if a password reset is carried out, you won't be able to log that account into the phone for 72 hours.
3 days late response. Sorry. So I figured out everything from Samsung directly (over live support)
I'd like the mods close this thread and mark it as SOLVED.
Everything (anyone) who gets locked out of their phone (when they reset it from recovery).
1. Reset your Google account password and do not attempt to login when you have changed it.
2. Wait 24 hours to pass
3. Login and reset the phone from settings
OPTIONAL
If you don't want the FRP to happen, ever again. Disable it in the Developer Option (OEM Unlock)
Ok so I've reset my password and have waited OVER 72 hours to log back in and it's still telling me to wait...what's the deal?
Hello guys,
I just got an S5 from a collegue at work (he got an S7 so he selled to me very cheap) and the problem is that he wanted to give his phone to his girlfriend but after he made a reset he couldn't pass through the samsung account screen and now when i tried to pass the setup and arrive at the samsung account screen i asked him to login with his account and it says in progress after couple of seconds it says Signing in (so it recognize the account) but after that it says processing failed.And he told me that he had problems with it after the last OTA update.The phone isn't rooted.What should i do ? I have knowledge about flashing i just want to know if there is some special firmware to flash or i can go with trying to root it then install CWM and the flash CM through CWM? Thank you very much.
ClimbersTeam said:
Hello guys,
I just got an S5 from a collegue at work (he got an S7 so he selled to me very cheap) and the problem is that he wanted to give his phone to his girlfriend but after he made a reset he couldn't pass through the samsung account screen and now when i tried to pass the setup and arrive at the samsung account screen i asked him to login with his account and it says in progress after couple of seconds it says Signing in (so it recognize the account) but after that it says processing failed.And he told me that he had problems with it after the last OTA update.The phone isn't rooted.What should i do ? I have knowledge about flashing i just want to know if there is some special firmware to flash or i can go with trying to root it then install CWM and the flash CM through CWM? Thank you very much.
Click to expand...
Click to collapse
Download stock rom of your model from sammobile or using samfirm tool
And flash it via odin
And clear cache and data in stock recovery
And complete the startup screen
yash92duster said:
Download stock rom of your model from sammobile or using samfirm tool
And flash it via odin
And clear cache and data in stock recovery
And complete the startup screen
Click to expand...
Click to collapse
Thank you for the post, but i have resolved this way:
> Entered recovery , wipe data and cache.
> Flashed the earliest version of lollipop.
> Immediately after the flash is done i rebooted into recovery and did another wipe data and cache.
> Clicked on accessibility,vision,text-to-speech options, on preferred i selected Google Text-To-Speech ,clicked on the settings button , Install voice data , in upper right corner clicked on the three dots,open source licenses, select some random text and clicked on magnifer (search).It will ask for gmail enter your gmail.
>After the browser shows up type inside the search Lollipop Android , open the website from android , (IMPORTANT TO OPEN WITH NORMAL BROWSER) , in the upper right corner click on the dots, settings , manage accounts and a window shows up to sign in with your Samsung Account,you login in with your Samsung Account.
>After signed in press the back button untill you get back to the initial page of setup.
> Proceed with the setup.
> It will now ask you again to login with your Samsung Account due to abnormal reset you must login with the samsung account you have logged in previously.
> DONE !
(THIS GUIDE IS ONLY FOR DOES WHO ARE STUCKED WITH THEIR OWN DEVICES)
Hope the information is helpful.
Abnormal Factory Reset Problem Samsung Galaxy S5 [SOLVED]
Solved
Hello everyone,
I got a phone Galaxy A 20 and called Boost mobile to sim unlock the phone, what they did.
When done I factory reseted the phone. Now when I try to add an account I got a "your phone was factory reset., type the password to unlock it. If I bypass the request I get "This device was reset. To continue, sign in with a google account that was previously synced on those device."
I don't have those information, is there something I can to to really reset the phone and not get this message?
Thanks
This means that your phone has google lock, also known as FRP (someone forgot to log out from google account). It is possible to bypass it (i successfully did it on Lenovo Tab M10, Lenovo Tab 3 7 and Nokia 5.1 Plus), but sometimes it can be difficult. According to this video, you can enter settings by crashing the setup wizard app. I think installing Apex Launcher is unnecessary, you can search for the Pin Windows feature. I didn't tested it, but I think this should work.
qwertyuiop1289 said:
This means that your phone has google lock, also known as FRP (someone forgot to log out from google account). It is possible to bypass it (i successfully did it on Lenovo Tab M10, Lenovo Tab 3 7 and Nokia 5.1 Plus), but sometimes it can be difficult. According to this video, you can enter settings by crashing the setup wizard app. I think installing Apex Launcher is unnecessary, you can search for the Pin Windows feature. I didn't tested it, but I think this should work.
Click to expand...
Click to collapse
thanks you very much for your answer. Nothing worked for me because I couldn't have access to the launcher adn the settings. I brought the phone to a store and he was able to crack it
floppy__ said:
Hello everyone,
I got a phone Galaxy A 20 and called Boost mobile to sim unlock the phone, what they did.
When done I factory reseted the phone. Now when I try to add an account I got a "your phone was factory reset., type the password to unlock it. If I bypass the request I get "This device was reset. To continue, sign in with a google account that was previously synced on those device."
I don't have those information, is there something I can to to really reset the phone and not get this message?
Thanks
Click to expand...
Click to collapse
You could have done frp bypass.