[Q] Unable to connect to WiFi - Galaxy Note 3 Q&A, Help & Troubleshooting

I recently installed KitKat 4.4.2 XXUENC2 on my Note 3, and I didn't notice if it hasn't since, but I can't connect to my three WiFi's anymore. For some time it was stuck in a loop where it try's to obtain a ip address over and over again. When there is two known networks available it tries to connect and then say's "Network disabled because Internet connection is slow", although it is a very fast connection and then it say's "Failed to obtain IP". I've tried three different routers, which I can connect to with my laptop no problem and they were all working when I had 4.3 on the Note 3.
I've tried Wifi Fixer and WiFix, and I can't find anything on google.
Where is the problem here?

Did you try to reset the router?
That'slow internet' error message is an annoying feature that serves no purpose whatsoever. Ignore it.

HAL33 said:
I recently installed KitKat 4.4.2 XXUENC2 on my Note 3, and I didn't notice if it hasn't since, but I can't connect to my three WiFi's anymore. For some time it was stuck in a loop where it try's to obtain a ip address over and over again. When there is two known networks available it tries to connect and then say's "Network disabled because Internet connection is slow", although it is a very fast connection and then it say's "Failed to obtain IP". I've tried three different routers, which I can connect to with my laptop no problem and they were all working when I had 4.3 on the Note 3.
I've tried Wifi Fixer and WiFix, and I can't find anything on google.
Where is the problem here?
Click to expand...
Click to collapse
Keeping 3G 4G Data ON along with wifi? If yes run only wifi & try.

jdomadia said:
Keeping 3G 4G Data ON along with wifi? If yes run only wifi & try.
Click to expand...
Click to collapse
ShadowLea said:
Did you try to reset the router?
That'slow internet' error message is an annoying feature that serves no purpose whatsoever. Ignore it.
Click to expand...
Click to collapse
Hi thank's. I tried to reset the router but as I found out it was the same for all my Wifi's I don't think it's the problem. Read somewhere that wifi can stop working on some updates. I have since re-installed the os/flashed my phone and now it's working again. I haven't rooted my phone, so if it is the cause and it stops working when I do, I will report back.

Related

can't connect to my home wifi

i got my new omnia 7 today and i can't connect to my home wifi router. i tried to disable security, tried wep.....but it allways says "couldn't reach wifi network" or "password incorect". i tried to reset my router and my omnia 7, but nothing helped.
thanks in advance!
today, i connected just fine on one open ap, and one wep protected ap, but i still can't connect to my home wi fi ap. really confusing. my laptop and old htc prophet connects just fine, but my new omnia 7 won't. any advice?
thanks!
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Nice tip
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
phobius87 said:
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Click to expand...
Click to collapse
I have the same problem with my wifi router.
My phone is HTC 7 Throphy.
I have to reset my router every time my phone needs to connect to it.
My router is configured for DHCP.
I noticed that if there is a wireless device connected to my wifi network,
my phone gives that error and cannot connect.
If I try to connect to a wifi network which is secured with a password,
I always get 'Incorrect password' message.
I try reseting my phone with no effect.
I'm still looking for a solution.
Same prob here....
princegoro said:
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
Click to expand...
Click to collapse
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
phobius87 said:
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
Click to expand...
Click to collapse
My router is on g standart only but I still get that error.
well, if you know what you'r doing, you could try different configurations in your router. play with the settings and see if it will work, but again, only if you'r sure you won't screw up anything.
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
you lucky bastards with wifi connectivity.. i have a pppoe account on my wifi and there is no way for me to connect to it whatsoever.
if you have access to your router settings, you can change briged to routed connection.
for some reason, i can't access router! i tried contacting my ISP, did not want to die waiting for an answer.
but i remember trying to do that before, and not knowing how.
Could you post a link with the instructions, zemljak?
you have a pm.
phobius87 said:
you have a pm.
Click to expand...
Click to collapse
i dont know if you are receiving my pm's, i dont see it them in sent.
I have this intermittent connection on a netgear wireless router too, its set to use dhcp, and only fix is a reboot of the router.
I think the phone is storing an ip (dhcp assigned) which when you reconnect to your wifi may have been re-assigned (ip lease) to a.n.other device in the meantime.
So, lets say on Monday I obtained 192.168.0.2
didnt access the wifi for a day or so
lease expires (router)
a.n.other device connects, e.g. iPad, obtained 192.168.0.2 via dhcp
then you try and use your wifi on your phone and it doesnt connect.....
so I think it might be storing the ip address, rather than checking for a new one each time it connects, or something similar.
Over a half year I had the same problem. But now I fixed it, by simply change the wlan-key, because in my old key I had letters like ä, ö, ü. That didn´t work. May be this works for you.
FIX!
tchimev said:
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
Click to expand...
Click to collapse
I started having the same problem with the phone prompting me that i had the incorrect password. I changed the channel in my router and now my Surround is connecting without hessitation! Thanks!
Hi,
I have Nokia Lumia 800 with Windows Phone 7.5 and also have problems with my home wifi connection. Firstly I had an old pentagram router and couldn't to connect with it, I tried WPA, WPA 2, WEP, WPA 2 mixed or even no security, always had the same problem, shows "network don't respond".
The phone itself connects to other networks, but not my home network.
I thought that it was problem with my router (but every other device had no problems with conenction, ipad, galaxy s, laptops or even TV), so I took another router (techniklab) and I have the same problem.
On both routers in "active clients" I saw the phone when it was trying to connect, logs looks like:
Code:
Aug 20 22:13:31 wlan0: WPA2-AES PSK authentication in progress...
Aug 20 22:13:31 wlan0: A wireless client is associated - 50:2D:1D:E2:8A:87
Aug 20 22:13:31 wlan0: Open and authenticated
Aug 20 22:13:53 wlan0: A wireless client is disassociated - 50:2D:1D:E2:8A:87
Windows on my phone is up to date, router firmware also.
I can add that from couple of days I have Windows 8 (on PC) and it also cannot connect to my router, could it be some problems in new microsoft windows??
Any suggestions?

Wiping wifi cash/memory

Well, today I had some wifi issues with my tab and was wondering if anyone can help me out.
I am currently running Task10 with pershoot 's kernel and while working on a secured wifi at a client's office my tab was unable to pull down an ip address. The weird part was my Epic 4G touch was working fine with the accesspoint but after about an hour of using the tab it just stopped all Internet access and would constantly fail to connect. I tried forgetting the network and even rebooting but to no avail.
My question is, aside from forgetting a network is there a wireless protocol /ssid cache that I could have wipe other than simply forgetting the network?
I almost wish there was a way to perform a release and renew.
Thanks in advance for everyone 's help!
I too have many problems with wifi on my phone and tab. I randomly can not obtain an IP from hotspots I use all the time. At home I just reboot the device and the AP and it usually fixes it. Now that I think of it I haven't had the problem since I installed ICS.

Nexus 4 WiFi Problem

I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Dont get me wrong but did you try to restart the Router?
Sent from my HTC using XDA Windows Phone 7 App
Timzter said:
I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Click to expand...
Click to collapse
I second the other suggestion. Those symptoms sound like your router needs a restart if it hangs at getting IP/authenticating.
I'm having the same problem on the network at my university.
I'm having problems with my wifi as well. We have a network here at my office secured with WEP. My galaxy nexus connects to it just fine but my Nexus 4 refuses. It sees the network, show strong signal but it doesn't seem to connect. I did manage to get it to connect once and I downloaded some updates but then the connection dropped and will not reconnect. I've tried various advanced settings (forcing the network to 2.4GHz, changing the power options, etc... No joy. This is particularly frustrating for me as my micro sim has not yet arrived so WiFi is all I have Hopefully it will work at home. At least there I have access to the router so I can make changes if needed. So far not a fan though.
I've got WiFi problems here, too. Roaming between different WiFi networks (home and university) often results in an non functional WiFi connection. Experienced this problem with stock Android 4.2 on Nexus 4 and Galaxy Nexus and latest CM 10.1 nightly on Nexus 4. Even reboot doesn't help every time.
As workaround: If WiFi connection is broken, turn on "flight mode", wait a few seconds and turn it off again. Works for me, maybe it works for your problems too.
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
dyslexicpenguin said:
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
Click to expand...
Click to collapse
I have exactly the same problem. Got the phone today and have tried several different access points - no luck. Restart the phone, no change.
Also, system updates screen said I could only download the update to 4.2 from a wifi connection till the 7th, so i set the date to the 7th and did the update successfully over the cell connection. Still no WiFi. Factory reset - no change.
---------- Post added at 09:18 PM ---------- Previous post was at 09:17 PM ----------
Oh, also tried the flight mode "trick" with no success.
Heartbreak said:
I'm having the same problem on the network at my university.
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Click to collapse
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
It's also broken on my campus. Do you have any suggestions to bypass this?
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
My university provides both LEAP and PEAP authentication. LEAP doesn't work for me either. But PEAP works. I'm able to connect via PEAP. (Stock 4.2 / 4.2.1 and CM 10.1)
Here is my log. It appears the authentication is timing out.
12-07 10:42:43.863: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
12-07 10:42:45.345: I/wpa_supplicant(19563): wlan0: Trying to associate with xx:xx:xx:xx:xx:xx (SSID='XXXXX' freq=2447 MHz)
12-07 10:42:45.385: I/wpa_supplicant(19563): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=xx:xx:xx:xx:xx:xx status_code=1
12-07 10:42:55.346: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
All other devices do connect fine and I even restarted the AP to make sure.
This is getting very frustrating. I couldn't connect to wifi at work (WEP, I know...) at all yesterday. I went home, and my WPA2 network at home worked perfectly. I come in this morning and boom, I'm connected just fine to the wifi here at work (the connection was remembered from my tries yesterday). I went to lunch, came back, no wifi. Reboots, reconnections, nothing seems to work. I also have a Galaxy Nexus with 4.2.1 and it connects to the wifi just fine. Grumble grumble....
-Matt
I did a few tests today and it seems to be only when using WPA2 with a pre-shared key. WPA works, as do open AP's.
jim.k.yee said:
It's also broken on my campus. Do you have any suggestions to bypass this?
Click to expand...
Click to collapse
No solution with stock google image AFAIK, because google does not provide 4.1.2 image for Nexus 4. You can try other custom ROM or ask if some one has successful LEAP wifi story about running custom ROM.
BTW I don't own Nexus 4, I am stilling using Galaxy Nexus, as soon as I upgraded to 4.2 LEAP wifi broke, I flash 4.1.2 back then it works fine.
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
extremewing said:
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
Click to expand...
Click to collapse
My N4 has been connecting fine to my home router over the past two days. Suddenly, today, it stopped recognizing the network (shown as "not in range" in wifi settings). No amount of router or phone reboots would get it to connect. I read in another forum about going to Displays in the settings menu, scroll to bottom - Wireless Displays. Turn on and search for wireless displays, then turn off. I thought, wtf? Anyway, I tried this and it connected to wifi immediately. Maybe there's a bug in the wireless display function that's interfering with wifi.
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
i got mine yesterday and it connects then stops connecting after a couple seconds
Atrag said:
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
Click to expand...
Click to collapse
I get exactly the same issue in my office. I can connect to school open network, but after a few minutes it lost connection (while still showing connected). I got to wifi setting, it shows that there is only one wifi hotspot and i am connected to it. But actually there should be more than five hotspot! If i switch wifi off and back on it can detect all the networks and get connected again, but then it goes to the weird cycle over and over.
Strangely, if i stayed in another office, it is connected all the time. Seems like the signal problem in my office. But i got no problem in my office when i was using galaxy nexus.
I am driven crazy by this!

loose wifi

postm said:
Yesterday I encountered an issue with N4 unable to connect to a Wifi. I was at a customer, trying to login to guest wifi.
When I entered the password, the AP would disappear and went to "Not in reach" status. It would be available agaib only after a forgot the network and re-scanned manually.
I had access to a iphone and ipad and samsung Note at the time, all at the same spot. All had strong wifi and no problems connecting.
Unfortunately, I was unable to find out any more details (wifi model, channel...).
I'm on 4.2.2, PA 3.1, no kernel mods.
Click to expand...
Click to collapse
Thats exactly the problem i get, only when am at home, my rooter is a d-link dir615 n300.
Does anyone know how to fix that loose wifi connection problem?
Sometimes i need to rescan 2-3times before it recognize my wifi.
It seem that i get this problem only at home.
My tab10.1, my xperia, my gf pc and my desktop pc have no problem finding the wifi
Please i need help

WIFI Trouble

Hello guys .. so I just got my N6P four days ago .. when I first opened it and tried to connect to my home WIFI network .. it refused to do so .. it didn't even detect my network no matter how close I'm to the router .. and strangely it detected every single WIFI network around my house .. all of them .. I tried lots of things including an early factory reset "I think I've made the fastest factory reset in history after only half an hour opening the box LOL " and it didn't work .. I received 4 security updates using my data and it didn't work .. It didn't actually detect the network except for when I changed the network name from the router's page "It was on marshmallow back then"
Now I thought that it got fixed and everything was alright .. I received the official Nougat update the day after this and all worked so fine .. until I disconnected my router and re-opened it .. the mobile didn't detect the network .. AGAIN !
and again it was detecting all the networks around us .. so I changed the network name again and it worked !
now as you can imagine .. this happened with me another 3 times in the past three days .. and it's really annoying .. the mobile is just fantastic but this issue gets under my skin .
any help guys ?
thanks in advance
Any help?
Return it.
How many other Wi-Fi hotspots have you tested your phone with...Friend's house, School, Public, etc? If your phone will see and connect to those, then the issue is your router.
Another thought is you say the phone "can't detect my network". If you mean cannot SEE the network, then you may have the router set to not broadcast the AP. You can still connect using "hidden networks" OR just set your router to broadcast the AP which is the default. Lastly, most routers are dual band, meaning 2.4 and 5 Ghz. Usually each has it's own password (and security settings). Try to connecting to each one, and make sure your security settings are compatible with the phone. (eg. WPA2-PSK AES) vs TKIP. Sounds like you may have some router Wi-Fi configuration issues, more than a phone issue. BUT the first step is to test with other known working Wi-Fi AP's.
I had the same, trying three roms within a few hours.
In the end I had to change a router setting, from "channel 13" to "auto".
v12xke said:
How many other Wi-Fi hotspots have you tested your phone with...Friend's house, School, Public, etc? If your phone will see and connect to those, then the issue is your router.
Another thought is you say the phone "can't detect my network". If you mean cannot SEE the network, then you may have the router set to not broadcast the AP. You can still connect using "hidden networks" OR just set your router to broadcast the AP which is the default. Lastly, most routers are dual band, meaning 2.4 and 5 Ghz. Usually each has it's own password (and security settings). Try to connecting to each one, and make sure your security settings are compatible with the phone. (eg. WPA2-PSK AES) vs TKIP. Sounds like you may have some router Wi-Fi configuration issues, more than a phone issue. BUT the first step is to test with other known working Wi-Fi AP's.
Click to expand...
Click to collapse
Well.. It was my first thought that it was a router configuration issue and I tried all of these things.. Unfortunately nothing worked except for changing the SSID.. What irritates me the most that it already can see and connect to any other wifi "friend's school's etc" it only happens with my own home network.. And my own N6P only.. No other device is affected.. I'm still working on it so yeah
SvenHee said:
I had the same, trying three roms within a few hours.
In the end I had to change a router setting, from "channel 13" to "auto".
Click to expand...
Click to collapse
I'll try this as soon as I'm home and tell you the results.. Thanks for the suggestion
mentalityx said:
Return it.
Click to expand...
Click to collapse
Unfortunately it's not an option.. I live in a country where it's really difficult to get a nexus in here in the first place
But yeah that would have been my first option if it was easy
SvenHee said:
I had the same, trying three roms within a few hours.
In the end I had to change a router setting, from "channel 13" to "auto".
Click to expand...
Click to collapse
Somehow this worked!
I don't understand how .. Or why my phone was the only one affected.. But I'm glad it's done
Thanks my friend
Glad to be able to help someone, usually it's me that needs help

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