Do i have a faulty unit? - Galaxy S 5 Q&A, Help & Troubleshooting

So I am unrooted
my messaging app started malfunctioning as well as the connection optimizer.
Also phone doesn't wake when I try to wake it pretty often. Freezes once in a while. I've never had any of these issues with my S3 & S2 and was always rooted.
should i have the unit replaced? are these known issues?
help plz

psixichka said:
So I am unrooted
my messaging app started malfunctioning as well as the connection optimizer.
Also phone doesn't wake when I try to wake it pretty often. Freezes once in a while. I've never had any of these issues with my S3 & S2 and was always rooted.
should i have the unit replaced? are these known issues?
help plz
Click to expand...
Click to collapse
Hi,
Check these threads and check if you see your problem here..
I have the same problem when pressing the home button the phone doesnt wake.. The first one is my thread..
http://forum.xda-developers.com/showthread.php?t=2718300
http://forum.xda-developers.com/showthread.php?t=2733927
P.S. I m waiting for a solution with an update.. also informed my carrier and they know my problem from day one..

Thank you so much!
I guess it's not only my device and makes no sense going through the hassle of getting a replacement

psixichka said:
Thank you so much!
I guess it's not only my device and makes no sense going through the hassle of getting a replacement
Click to expand...
Click to collapse
I had the same worries but it looks like a software bug..
And true its not worth it to get a replacement.. Someone did and got the exact bug again..
check here:
http://forum.xda-developers.com/showthread.php?t=2726029

Related

Vibrant Home Button Fix

My Vibrants home button just stopped working. I have to tap it like 10 times to
make it work and then it just stops again. I know its a known issue and i am sure
alot of your guys had this problem as well. Are there ways to fix it? or no.
fileboy22 said:
My Vibrants home button just stopped working. I have to tap it like 10 times to
make it work and then it just stops again. I know its a known issue and i am sure
alot of your guys had this problem as well. Are there ways to fix it? or no.
Click to expand...
Click to collapse
I have never heard of this issue, what did you do to cause it.. What did you flash?
Did you drop it?
p.s, wrong section.
Masterâ„¢ said:
I have never heard of this issue, what did you do to cause it.. What did you flash?
Did you drop it?
p.s, wrong section.
Click to expand...
Click to collapse
O sorry about that... Many people have had this issue, Some days its flawless
some days it just doesnt respond as well. I have the Macnut ROM installed. Never
dropped the phone
fileboy22 said:
O sorry about that... Many people have had this issue, Some days its flawless
some days it just doesnt respond as well. I have the Macnut ROM installed. Never
dropped the phone
Click to expand...
Click to collapse
Hmmm, still haven't heard of the issue.
Did you try reflashing?
fileboy22 said:
O sorry about that... Many people have had this issue, Some days its flawless
some days it just doesnt respond as well. I have the Macnut ROM installed. Never
dropped the phone
Click to expand...
Click to collapse
Where are these "many people", because I have also never heard this one?
Not saying it's not true, but I'm pretty active reading most of the major threads and haven't seen this as an issue before.
I would try flashing a different ROM just to make sure it's not a bad flash. If that doesn't clear it up, you can be sure that it's hardware related.
I had the same issue with my first vibrant. Call tmobile and get a replacement.
Sent from my SGH-T959 using Tapatalk
Bump anyon else experienced this ?
Sent from my SGH-T959 using XDA App
I experience this every once in awhile. I really think its just lag. I find myself pressing my back and menu button multiple times. But its usually when I have multiple apps running at the same time. But its not often of enough to call it broken. It was a orginal hardware lock phone.
I have this issue with the menu button sometimes. It doesn't feel like lag because the buttons don't even light up. Seems to be more prevalent on froyo roms.
***Swyped onto XDA via Vibrant***
So the conclusion is that its a software issue or hardware?
This problem does exist maybe not with the majority of users.. but I too suffer from this problem every now and then. Sometimes my home button will work flawless and sometimes it can be a pain in the ass!! literally becoming unresponsive to the point of multiple taps in order to get some response. I'm sure its not lag because this even takes place at the home screen with literally nothing going on in the background.
Had the exact same issue, it is software. In my case I've been using the Zeam launcher, it was NOT Zeam at fault, rather the Gingerbread Launcher Free that came loaded with my ROM. I found a post with the same symptoms from someone who was using LauncherPro. After removing the unused launcher (Gingerbread Launcher free) and rebooting the home key is behaving just as it should.
im willing to bet its not the same for everyone
if you have a screen protector on (such as realook), i guarantee that is your issue
In my case, it was the overclock settings with Setcpu. remove overclock to see if ok on yours.
Sent from my SGH-T959 using Tapatalk
i have same issue, sometimes really bad response - i use button remmaper for remap search to home and i have 2 home button now

[HELP] DHD wakes up by itself

Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!
I've a similar problem a bunch of months ago, my phone turn on automatically, without no logic. I've resolved the problem pulling out the battery for a night, after that the problem disappeared.
I hope that will help you to resolve your problem,
Rodomar705
Thanks, I will try that out tonight and report!
Ok, I tried it out last night, but it did not work
Does anybody have a different idea?
Dabarr said:
Ok, I tried it out last night, but it did not work
Does anybody have a different idea?
Click to expand...
Click to collapse
Did you check the date and time once you'd insert battery inside DHD? I think to solve the problem that way, you should leave DHD without battery until the internal battery will be totally discharged. It takes approx. 12-14 hours, and you can be sure only if turning on DHD you'll find time and date set to 12:00am, 1st jan 1980 (or something like that).
Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^
Dabarr said:
Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!
Click to expand...
Click to collapse
same here, i have the MIUI ROM, will try with another version.
Dabarr said:
Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^
Click to expand...
Click to collapse
Sorry mate!! Just wait for a week, ist not so long time, and you'll get back your phone as new as when you bought first time!! Hope this makes you feel a little bit of joy!!
Ok, I have gotten my phone back on thursday (after one week)...
SO far so good, everything worked again, they even set the proximity sensor right again... Then I rerooted it and put another MIUI on it...
On friday then, I put Vipermod back in and undervolted it by 50 mA... BOOM, the issue came back, I couldn't remove it, so I took the battery out and waited for 12 hours, as you suggested... and it worked... Issue was gone... Then I ran vipermod again and BOOM the issue was there again... It didn't even help to set the mA values back to normal, I had to reset it again by taking out the battery for 12 hours.
So my conclusion is that this issue is directly related to the actual USE (not just the installation) of vipermod... Can anyone confirm? Don't want to put out false information in the vipermod thread without having others to confirm...
need help also
Stinger696 said:
need help also
Click to expand...
Click to collapse
have you tried pulling out the battery already?
xlxl said:
same here, i have the MIUI ROM, will try with another version.
Click to expand...
Click to collapse
As I have stated before: Rom change haven't helped me.. Did it work for you ???
Dabarr said:
As I have stated before: Rom change haven't helped me.. Did it work for you ???
Click to expand...
Click to collapse
If changing the ROM didn't help then it is an app issue. One of your apps is causing it. Time to look deeper
I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).
freakshock said:
I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).
Click to expand...
Click to collapse
Only way to find out is to test them one by one by reinstalling them one at a time

[Q] GT7510 32gb keeps switching off

Hi
Has anyone experienced that the tablet switches off constantly with out any any specific reason?
I could easily surf or read an email without switching off.. but then i would watch a movie and it switch off instantly or the other way around and its not even shutting down.. it just goes from powered on, to completely switched off.. It does not get hot and it does charge perfectly and the battery level does not drop/discharge radically.. it has never been dropped or manhandled. and it started doing last week
I'm on stock 3.2 PDA:KMP CSC:KMP (XAB), not rooted..
Any ideas, suggestions?
Thanks in advance
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
SofiaBrown said:
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
Click to expand...
Click to collapse
What notebook?
You might have some apps installed that cause this...?
Jay Rock said:
What notebook?
You might have some apps installed that cause this...?
Click to expand...
Click to collapse
I hope he means tab?
Im gonna give that a shot. since that's the only thing i said i yes to, after the factory reset.
ill get back with the results
Thanks
-TB-
I used to own a Galaxy Tab plus 7.0, which experienced this known problem of random reboot and/or sleep of death. You could google that to find out more.
I've since returned it for a refund. Then I picked up this used P7500 a month ago. It has not experienced not even one reboot. Sure, apps do crash from time to time, but the OS never completely froze.
How long have you owned your unit? If relatively new, I would returned it. If for a while, and only recently you experienced the problem, then I would do a factory wipe, or at least re-trace your steps and uninstall the last few apps. Also, ask yourself whether the problem is already related to certain apps. If so, get rid of those apps.
hi
Did a complete wipe.. so now its close as possible to factory default..
Could it be a battery calibration error? it works plugged in to either pc or wall socket.. works 10min after but then switches of randomly
Thanks for all the help/suggestions so far really appreciate it!
I know some mentioned the option of returning it.. But its bought in the US and im located in Denmark!
-TB-

Home button doesn't wake the Screen some times

hi guys..
Got my new phone at the launching day.. everything runs perfect..
But yesterday and today i encounter a small issue..
please note that i have fingerprint scanner lock on my phone..
when i pressed the home button just to wake the screen, the screen didn't respond.. only the side buttons lid..
the screen remained black after the second press too.. then i pressed the power button once and the screen woke..
the thing was that when i pressed the power button after this incident the home screen game me a third option, apart from emergency calls (left) and alternative password (right), Unlock via Google placed to the middle..
this happened also today twice..
Any suggestions on this ?? did anyone encounter this ??
please note that i didn't use any other locking method except fingerprint scanner and the home button responds fine in any other case.. Thanx..
I randomly get unresponsive touches when trying to open an app in the app drawer folders. Haven't had the home button issue though
-Sent from Tapatalk
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
BigAl1044 said:
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
eyecon82 said:
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
Click to expand...
Click to collapse
same here I also switch this off and still same problem and format wipe data and cashe don't help
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
polish_pat said:
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
Click to expand...
Click to collapse
I've randomly noticed I can't click on an app to open it if it is in a folder I created in the app drawer
-Sent from Tapatalk
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
polish_pat said:
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
Click to expand...
Click to collapse
It gets pushed out in waves, so it may be a few days to a few weeks till you get it. Kind of a bummer
-Sent from Tapatalk
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
z89x23 said:
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
Click to expand...
Click to collapse
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
rciochin said:
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
Click to expand...
Click to collapse
I can confirm that i have similar issues too.
Sometimes (2-3 a day) the screen is not waking up from sleep state when i press the home or the power button.
The solution is that i need to press the power button to sleep the device and then press again or press the home button to wake up.
Not a big deal but i hope that this issue is not hardware related and a firmware fix will solve it.
Apart from this, it's really a great smartphone.
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
rciochin said:
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
Click to expand...
Click to collapse
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
thank you all for your replies.. its good to know that its not my device..
Hopefully with the new update they will fix it..
by the way yesterday i missed a call, do to that problem.. the phone was ringing but the screen was sleeping..
So i decided to chance my ROM, from EUR-Greece to NEE-Norther Countries.. Also did a hard factory reset after that.. Volume up + Power + Home.. Also deleted the cache partition..
I used odin.. No problems found.. and Kies recognizes the phone..
So i will check how this goes and get back to you..
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Hi
My build number is KOT49H.G900FXXU1ANCE
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
rciochin said:
Hi
My build number is KOT49H.G900FXXU1ANCE
Click to expand...
Click to collapse
i have the same.. on the NEE ROM
I dont think that was different on my EUR ROM..
z89x23 said:
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
Click to expand...
Click to collapse
I have the XEH G900FXXU1ANCE...
I was just thinking that the G900FXXU1ANCF is maybe a little bit newer, as the build number is higher (1186806) So that's a different rom for sure.

[Q] phone does not wake up

Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.
..
yeahman45 said:
Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.
Click to expand...
Click to collapse
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.
vndnguyen said:
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.
Click to expand...
Click to collapse
It's a hardware defect. Mine was like this too since 11th april. After changing the motherboard to the newer, 1.1100 version, the problem is competeley gone away. It's waking up every time correctly.
We had a topic about this earlier...
Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted
yeahman45 said:
Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted
Click to expand...
Click to collapse
I'm totally sure because i had this bug from the beginning. I was trying all firmware updates, factory reset, etc. It's not related to the fingerprint sensor or any app installed or not.
Ok i have no choice. Will try the solutions i read from google, seems to he a common issue
yeahman45 said:
Ok i have no choice. Will try the solutions i read from google, seems to he a common issue
Click to expand...
Click to collapse
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .
Levus said:
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .
Click to expand...
Click to collapse
anyone else can confirm it's a hardware issue? does it get worse with time? I still get it (but seems worse sometimes, where i need to press power button several times to wake it up) and i have tried a lot of suggestions
anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?
yeahman45 said:
anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?
Click to expand...
Click to collapse
anyone can report if it also happens with a non touchwiz rom?? I can't flash one as my phone is still under warranty
no one can't reply? so this issue is not common after all?
guys i am going to void my warranty to flash cm12... does it solve this issue??
adit said:
Re-activation lock only works when knox is 0x0 but that too can be bypassed by installing custom rom so...
Click to expand...
Click to collapse
I can not install custom in my own phone ...0x1...after install xtrolite 2.2....f...
Have someone solved the problem by flashing a custom kernel? Still getting the issue on latest lollipop rom

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