ChatON Voice not showing - Galaxy S 4 Q&A, Help & Troubleshooting

Hey all,
i have been trying to find a solution on xda and the web for the following problem:
I have S4 with Omega v20 and cannot seem to be able to use ChatON voice or video chat. I find this feature to be very clean and stable compared to other services such as skype (yes call me crazy)
My brother also have an S4 with the chaton voice working fine. As a matter of fact he can call me through chaton voice. But i do not have that option to call him back.
I hope someone can suggest a solution. (i even set in wanam xposed system to "official" just in case the app checks)
Thanks.

Related

[Q] Got a new i5800 and questions...

Hi,
This is my first posting here and this forum looks promising. I just bought Samsung i5800 from Amazon and the phone looks beautiful and has lot of nice features. I'm on T-Mobile network with no data plan. I have couple of questions on the general phone usage, installing VOIP softphone software and other issues. I apologize if my questions were already asked and answered. I searched the forum but couldn't find specific answers to my questions.
1. Firstly, the phone is running little bit sluggish. Opening and closing apps seems to be tad slow. I checked up the Manage Services and killed some of them but the others I felt were important and left it out. There wasn't a lot of services running though. How to fix this issue?
2. The phone is running on Android 2.1. Do you guys know if there is a official Android 2.2 Froyo update from Samsung for this phone? If not, where do I get 2.2 ROM. Will installing 2.2 make the phone run faster?
3. On the VOIP softphone front, I set up a new sipgate account and also a Google Voice account. I installed the free csipsimple opensource software from Android market and configured it. I don't have a independent dialer to go thru csipsimple. When I use the regular phone dialer from the phone to call somebody, csipsimple is popping up and asking me if I want to go thru it or use the Mobile itself and I choose csipsimple and it works extremely well. I hope it is using my Wifi network. I checked my T-Mobile account and there was no activity in the call log for the calls I made thru csipsimple. Now, here is the problem. When I call somebody, the other party receives the call as "Unknown". How to fix this issue? Should they be seeing my google voice number? The other big issue is I'm not getting any incoming calls thru VOIP. As I had mentioned earlier, I don't have GV dialer. Do I have to buy GV Dialer ($1.99) to make the incoming calls work? All I need is to have free incoming and outgoing calls when I'm on Wifi network. Can somebody please help me on this?
Thanks.
touchsc

how do i get verizon voice mail app back on my dialer?

First, I would like to say "THANKS" to the community for all their hard work here. Because of everybody's hard work. I was able to go from stock non root 2.1 eclair. To using superclean 2.6 w/voodoo kernel with tether fix. and add the Nitrodark theme v1.1. There are a lot of good write ups that help out us noobs a lot. Im so amazed by what my phone has now evolved in too. I cant stop customizing it now lol. So I just want to give everybody a real big "THANKS"
Secondly i have a issue that i cant seam to find a fix for. I have looked hard to find a fix but i haven't found one for the fascinate yet. The problem is with the dialer or more specify the lack of the Verizon voice mail app (blue tape looking icon). From my understanding. It was replaced by Google voice service. That's why the voice mail icon in lower left corner of the dialer goes to Google voice and not to Verizon voice. Does anybody have a fix or the files i need to replace Google voice with Verizon voice mail.
Also, i already looked in room manager and only found verizon visual voice mail and not the reg voice mail.
In the latest update for NitroDark (v2.0) There is a specific download for the Verizon voicemail dialer.
Awesome. Ty, ive been waiting for 2.0 but now theres also a verizon voicemail fix dl there too. Double bonus! Thanks again.
You can also just hold down the 1 key to get you my carrier voice mail. Pretty simple workaround

FIX inbound, outbound calls kaput

Since I can't post to the dev forum where the closest solution was. My fix for no calls work, data and texts both work.
Go into Google voice settings and disable carrier integration.
--Done
Installed voice app on a new ROM and missed the question asking about it. Defaults to integration apparently. No need to uninstall the app or update anything else.

S4 ROMs working with FreedomPop

What ROMs have you flashed on your SPH-L720 that work with FreedomPop LTE and 3G? If so, did you add or flash any new APNs? Everything about this phone is so confusing, I'm just going to start a thread here.
Using stock rooted rom on sph L720T. I have google hangouts installed and use my Google voice number for texting and calls. This gives me voicemail as well as the ability to send MMS messages. Although hangouts is set as the default messenger, the stock address book still goes to the default dialer which does not work. So I have to choose a number / person from within hangouts to either call or text. I think there is an Xposed module to fix this, but have not yet tried it.
I use titanium and greenify to freeze or hibernate a lot of batter sucking apps. The FP app is greenified as I do not use it for incoming calls - I use google voice / hangouts.

Edge 7 and Google Voice

I am coming from a LG G3 to the Galaxy S7 Edge. I had Google Voice working just fine on my G3. I could text/call from my Google Voice number and also my voicemails were automatically sent to Google Voice instead of Verizon.
I installed Google Voice on the Edge and it gave me the normal your carrier doesn't support automatic configuration. On my G3, I just clicked through the configure screens and selected Google Voice and everything worked fine. If I do that on my Edge it doesn't work. When I call my number, it says voicemail hasn't been set up for the phone number instead of forwarding to google voice.
I did the manual process of forwarding calls to Google Voice, *71{phonenumbertotransferto}, *90{phonenumbertotransferto} and *92{phonenumbertotransferto} and it works but it rings 15 times first. This isn't ideal.
Also when I try to use Google Voice to call a number, it looks like it is working but it is calling from my verizon number instead of my Google Voice number.
Anyone have ideas on how to get this to work correctly?
**Update**
I was able to get the time until Google Voicemail picks up shortened by turning on Do Not Disturb in Google Voice settings. This is a work around for me since I don't have people calling me on my Google Voice number. If I did, this wouldn't be an option. Still not able to make calls with Google Voice from my phone though.
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
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Can you explain what you mean by "defunct Google Voice app"?
I use GV to access my mobile voicemail messages, have done so for years...are you saying I should uninstall it and I can use Hangouts to view/listen to my voicemails?
When I go into GV I can see a list of current/previous voicemail messages. In Hangouts I don't see the list of voicemails that I see in the GV app...can you explain a little more how Hangouts can replace GV, and where/how I can get to my voicemails from Hangouts?
Thanks!
Yeah I mean Hangouts has completely replaced Google Voice.
In fact, I haven't used GV since Hangouts came out. I still see the same voicemails I always have. Only now you can see everything that comes into Hangouts all in one place. You still can set up notifications in hangouts when someone leaves you a voicemail, just like in the old GV app. And you can see the transcribed message right there in Hangouts. You can either read it, or hit the play button and hear out loud. I prefer mostly to play them out loud, because a lot of the time Google's auto transcription service is pretty bad, especially with foreign accents.
In Hangouts, you have 3 screens to swipe thru to the left or right. The furthest left is the contacts/settings/etc. The middle is the screen where you would see any voicemail/ text messages. And the furthest right screen is the Hangouts Dialer (you do need to download the dialer app separate in the play store).
Try this. Delete your GV app. Go to the play store and download Hangouts and Hangouts Dialer. Then setup Hangouts. Hangouts dialers will automatically setup when you setup Hangouts. Add your Google account when you set up, and you should be all set. Then of course change your settings how you like. See if it works for you. I personally don't know anyone who uses GV app anymore. Even Google on the play store says its no longer supported.
But yes, when Hangouts came out, it was a COMPLETE replacement for Google Voice app. It's really awesome if you take advantage of all its features.
Sent from my SM-G935V using Tapatalk
---------- Post added at 03:44 PM ---------- Previous post was at 03:30 PM ----------
I should also say this. Hangouts will ask you if you want to make it your default SMS texting app and have all your texts go thru Hangouts. I personally don't do that, but you can. I don't do it only because I don't like the look of hangouts enough to use it all the time for texting. That's just a personal thing. I like to use the stock messaging app that I can keep themed like the rest of the phone from the Samsung theme store. But you can indeed use hangouts as your entire texting/messaging/voicemail platform and it will perform beautifully.
IF you only want to use a separate texting app, just make sure you keep that in mind.
Sent from my SM-G935V using Tapatalk
I do Google voice for my number and use hangouts which I personally don't much like. Is there a messaging app that can accept my GV number other than the stock GV and hangouts apps? I looked a few phones ago and nothing existed at the time to handle GV/hangouts messages.
Don't hold me to this because I haven't used them personally, but I believe you can use something like Groove IP. And I think there's an app on the play store called "Phone for Google Voice". But again I've never used them so I can't say for sure. Hangouts has always filled the void that I needed it to. It's not at all perfect, but Google hardly ever makes a perfect app lol.
Sent from my SM-G935V using Tapatalk
You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
I've done that for years. Was just hoping for an alternative messaging app. I've had the same GV number since the first galaxy S lol.
geoff5093 said:
You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
Click to expand...
Click to collapse
I don't call out much on my GV number, so i use hangouts when I do.
That being said, you indeed can get other apps... Or at least used to be able to, that would let you dial out with your GV number. Phone+ comes to mind, Groove IP like I mentioned before, and others. Some are just app setups that will allow you to pick contacts that auto dial out on your GV number. I think it's Phone+ that does something like that. I just saw a thread over in the regular S7 forums where people were having some of the same issues. Apparently when HD calling was enabled a while ago, it maybe helped to make it harder for all who used Google Voice. I see it looks like it started back on the S6 or S5. This is my first new phone since my Note 3 so go figure lol....
Sent from my SM-G935V using Tapatalk
GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
turbosrrgood said:
GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
Click to expand...
Click to collapse
I was completely unaware that calling and asking for shortening of the unanswered ring time still worked. Thanks for that info, good to know. I thought that option was long gone.
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WiFi Calling Was my Culprit
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
Click to expand...
Click to collapse
I don't think anyone told him the GV app sucked. Originally I was asking him why he was still using the GV app, just to get an idea of his issues and how to better help the situation. In particular, I just said it was defunct, aka antiquated....and it is. It still has its uses as a legacy app, or as a stand alone app in circumstances, but for the most part, it's still around for legacy support. Up until recently, Google even listed it this way on the play store.
The GV app still does one thing Hangouts won't do. Hangouts will only make wifi or voip calls. The GV app WILL call out from your GV number, but it will use cellular service and use your phone minutes. That's about the only reason I see to actually have the GV app still. Hangouts has every one of my contacts integrated just like any other app I have on my phone that does the same thing. Admittedly, Hangouts contacts view is really ugly lol.
As far as the PC side, I have Hangouts installed on my windows 10 laptop, and it rings beautifully every time I get a call or text, I can check voicemails, etc. All my contacts are integrated for both Gmail accounts that i can keep running simultaneously. It works quite well. I also have Google Voice chrome extensions. Everything works fine together.
The rest is just preference and style choice. I've never had issues with Hangouts. And I never really had issues with the Voice app before that. I've also not had the unfortunate bad luck of dealing with the setup problems everyone seems to be having. I have NOT however, set up wifi calling yet on my S7Edge, so my guess it that's why I'm not experiencing all the issues people are having with setup.
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KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
Click to expand...
Click to collapse
I'm on Sprint, but had the exact same experience. Been dealing with it for a few weeks. And this was the only solution.
As far as using Hangouts instead of the GV app- I can't get what you guys are describing to work. I have Hangouts installed, I installed the dialer, but nothing I do shows my voicemails. I only see the text messages and a call log. I'd be interested in another option to the GV app, which I think is adequate, but not great.
mwshows said:
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
I was using the GV app and I tried this setup but my calls and VM's don't show up in Hangouts. I can't seem to get them to show up.
I figured it out. You have to select this option in Hangouts.
As a follow up:
Working with a few Sprint techs got me this info. GV won't work if WiFi calling is set up or enabled. It doesn't matter if you turn it off. It has to be completely deactivated.
I've been using GV for many years, and never had a problem on other phones, even using WiFi Calling. This is obviously a s/w issue. Hopefully it can be remedied in a future update.
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
brohan said:
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
Click to expand...
Click to collapse
Dial *71 followed by your google voice number and follow the prompts to set up call forwarding.

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