SM-N9005 doesn't switching back to 4G - Galaxy Note 3 Q&A, Help & Troubleshooting

any can help, my NOTE 3 doesn't switching back 4G from 3G ,i have to restart the phone,then 4G back . i m on VODAFONE UK ,i did change the new sim card,but the problem is the same .
CSC : N9005DBTENB2
thank you so much

chg1282002 said:
any can help, my NOTE 3 doesn't switching back 4G from 3G ,i have to restart the phone,then 4G back . i m on VODAFONE UK ,i did change the new sim card,but the problem is the same .
CSC : N9005DBTENB2
thank you so much
Click to expand...
Click to collapse
Possibly more of an Network issue than a phone issue, if it does it again, try switching to Airplane mode or toggle data on/off see if it works.
EDIT: I had data drop outs on my N3 and still have them on my N5, from what I can gather drop outs are a 4.4.2 issue. But as I said, it's possible it's your actual network also (PS: I have Three UK and O2)

radicalisto said:
Possibly more of an Network issue than a phone issue, if it does it again, try switching to Airplane mode or toggle data on/off see if it works.
EDIT: I had data drop outs on my N3 and still have them on my N5, from what I can gather drop outs are a 4.4.2 issue. But as I said, it's possible it's your actual network also (PS: I have Three UK and O2)
Click to expand...
Click to collapse
i did try it switching to Airplane mode or toggle data on/off but nothing work . when i m on 4G make a phone call after call and it will switching back 4G . and did Factory / Hard reset the phone ,just same .......and after change new sim card from vodafone when i connect my home wifi it asked me password again for wifi ,is that normal ?

chg1282002 said:
i did try it switching to Airplane mode or toggle data on/off but nothing work . when i m on 4G make a phone call after call and it will switching back 4G . and did Factory / Hard reset the phone ,just same .......and after change new sim card from vodafone when i connect my home wifi it asked me password again for wifi ,is that normal ?
Click to expand...
Click to collapse
4G/LTE doesn't work during phone calls as the UK does not have LTE calling yet. so that behaviour is normal, I'd put it down to a network issue if it's not switching automatically after a call is placed.

radicalisto said:
4G/LTE doesn't work during phone calls as the UK does not have LTE calling yet. so that behaviour is normal, I'd put it down to a network issue if it's not switching automatically after a call is placed.
Click to expand...
Click to collapse
the phone is european model original from germany,do i really need do the Network operator search ? but i did and set it to automatic . i try manual it too,but doesn't work ........
maybe time to thinking about leave vodafone because paid for 4G service and get very bad service ,normal in my flat i had two bar of 4G .
cheers

Related

serious issue on SGS-2 and 3g internet

i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
What country are you in? What carrier are you on? What bands do they use?
location location location.
Where are you from?
And what frequency does operators in your region operate.
just curious, have you tried hard/factory reset?
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?
I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears
omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.
i just hope it is a software bug not a hardware problem
Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.
Isn't this carrier related?
amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...
omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.
just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards
try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..
still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this

[Q] Nexus 4 Radio - No 3G/HSPA Signal

I've not had a 3G/HSPA signal on my N4 for a while now. Trouble is I don't know exactly when it happened as I'm generally on either WiFi at home or at work, where I know I can only get Edge.
I've tried the usual check the APN, *#*#4636#*#* and nothing's jumping out at me (if I tell it to use WCDMA only I get no signal at all).
I'm wondering if it was the 4.2.2 udpate and wonder if I've got the wrong radio - so the question is does anyone know what radio I should have on my N4? I'm in the UK on Vodafone, but I got the phone from the Play Store.
I've tried searching but the N4 seems to have had so many signal issues it's difficult to sift out the relevant stuff
I'm not rooted but I'm happy to do it if needed. Already tried a factory reset so nothing to lose!
Cheers,
Dave
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
simms22 said:
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
Click to expand...
Click to collapse
Yeah, sorry, forgot to say. I tried the wife's SIM (different operator) and same issue, only got a 2G signal.
I was thinking it might have been an issue when they updated it to remove the LTE "feature"
Even i have the same problem . I am from India and also have tried a couple of sim card . Im not able to get 3g signal at all . Anyone pls help....
i have the same issue solved whit RMA my first nexus 4 was defective, my new nexus 4 changed in warranty now works well
3G/HSPA networks
participles ipntsly
I started having the same issue today in Atlanta. Had another T-Mobile HSPA phone sitting next to mine with 4 bars while I was on Edge. My N4 is < 1 week old and seemed to be OK but now I can't get it on anything other than Edge.
I've checked my APN settings, reset the radio, turned data on/off and reset the phone with no luck.
Any advice?
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
This worked for me.. thanks
I am having the exact same problem as Dave. My n4 has just stopped connecting to WCDMA (H).
I have tried re entering my APN's, Turning on/off mobile network, Airplane mode, rebooting and removing the SIM. From the test menu I have tried WCDMA only but I lose my signal completely and go to emergency calls only. If I use either GSM only or WCDMA preferred I can get a 2G connection but nothing more and when on WCDMA preferred it can lose connection completely as well.
I am also with Vodafone UK.
solution for this
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
caka said:
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
Click to expand...
Click to collapse
Thank you! A few seconds after doing this my N4 connected to 3G!
I have tried what solutions were posted here but everytime I switch from 2G to 3G in the menu I lose signal on my phone..
gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
I tried this as soon as I put WCDMA preferred I lose signal, I have tried doing this in several locations as I live in the country, tried at my school where my friends get H+ and I still lose connection. tried going back to stock still the same issue
Can someone fixed this problem? "WCDMA only" mode make my N4 lost signal.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Getting bars on 'GSM only'
I have got the same issue on my Nexus 4, and I still don't understand how it happened in the first place. I updated a bunch of apps before going to bed and remember waking up to no signals on my phone.
Currently I only receive signal when I go *#*#4636#*#* and set it to 'GSM only'. Any other configuration (WCDMA preferred, WCDMA only, etc) results in loss of signal.
I have tried the following with no luck:
1) Restored Factory Settings
2) Installed an older version of android
3) Flashed multiple radios
4) Steps listed on this thread
Can anyone help me out with this?
Thanks

4G not connecting

Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
subfire91 said:
Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
Click to expand...
Click to collapse
Your SIM card is already a 4G SIM Card?
My phone could get a 4G in the 4G area, but I don't have the option LTE/WCDMA/GSM (Auto Connect).
But in a non 4G area.. it changes to H+
subfire91 said:
Hi,
i experience a problem on note 4 where despite LTE/WCDMA/GSM (auto connect) is selected, the phone reports only H+ instead of 4G. is there any suggestion on how to make it connect to 4G?
some hints:
- the phone is running stock rom , not rooted.
- no issue with 4G coverage. other phones in the same area are registered on 4G network just fine.
- same carrier between phones.
waiting for your input and thank you for your time.
Thnx
Click to expand...
Click to collapse
i have that prob also
what you need to do is that :
go to app " sim menu "
in sim menu you have roaming services get in ther and go to select mode then go from manual to auto matic /
naw you will see that ther is no signal but dont worry its clibrate whis your carier the signal will be back in 10 sec
then go to see that you will have the lte/4g .
if its not working do it agen it shold work
OSKARAMIR said:
i have that prob also
what you need to do is that :
go to app " sim menu "
in sim menu you have roaming services get in ther and go to select mode then go from manual to auto matic /
naw you will see that ther is no signal but dont worry its clibrate whis your carier the signal will be back in 10 sec
then go to see that you will have the lte/4g .
if its not working do it agen it shold work
Click to expand...
Click to collapse
how i go in to sim menu ?
Its an app that you have in
What note 4 version do you have?
Check your APN
Hey, Did you solve this problem? Please tell me how! Thanks

Big problem with 2G

Hi everyone !
Lately I went to a place were 3G/4G was not reachable and it is there that i noticed that my brand new Moto X play couldn't get any connection in 2G (GSM) mode even if the place was fully covered with 2G/EDGE (GSM)...
In 3G/4G there is no problem only on 2G (GSM).
I tried in the settings to put 2G (GSM) only and I can not get any signal even now that i'm back home ....
I tried a factory reset from the recovery it did not work :crying: Do you have an idea on how to solve that problem ?
I also tried to use the sim card with another phone in 2G (GSM) and there it works fine with maximal signal ....
Thanks ! :laugh:
Hallo,
I did a test and I got the same "problem".
Turned 4G into 3G...no problem.Still connected..
Turned 3G into 2G....no signal.
Turned 4G into 2G..no signal.
You can try to switch networktype in *#*#4636#*#*
No time for me now....I will try it later on the day.
hostel666 said:
You can try to switch networktype in *#*#4636#*#*
Click to expand...
Click to collapse
I just tried it and turned the networktype to "GSM only" then i got no signal just like before. If i try to use another type like CDMA/GSM it connects to 3G and works but still the problem with the GSM/2G....
Hi guys. I'm not experiencing this problem on my XT1562. switching between bands is fine and working on my device. What kernels are you guys using?
I'm using the stock kernel, I just flashed the OTA (6.0.1) from the stock recovery
Same Problem, more information
For my Moto Play X I have a very similar problem:
4G works, but 3G and 2G do not. If I'm connected to a 4G network, I see that there is reception and can use all data transfer functions. But when I want to do a call, I get a timeout. When I'm in a place where there is no 4G network available, I see that I don't have signal - but the network is shown in the list of available networks for manual selection.
As I have a dual SIM variant (stock ROM, not a custom modification or "upgrade") my second SIM does work like a charm. I tried now and swapped the SIMs - and it seems that just the SIM1 slot is having those problems. The same SIM also works perfectly in the second SIM slot.
I also tries to reset just the network settings (an option provided by the stock ROM) but this didn't change anything.
Next step I'm currently working on is doing a factory reset - will take a while until backup and restore will enable me to see the real result. I'll keep you up to date....
UPDATE: factory reset didn't change anything - will send phone to repair now. :,-(

Can't switch back to 3G or LTE. Left with only 2G connection.

Facts:
- OnePlus 2 (European Edition, Germany)
- CM13 (13.0-20160721-NIGHTLY-oneplus2)
- Provider: Telekom (Congstar)
My OPT refused to switch to anything more then EDGE (2G) a few days ago. First I though the network was down but after a few days I checked with other phones and only mine wont switch to 3G or LTE.
When I tried to cheange the "prefered network" toggle, I switched it to 2G and now I can't switch it back to 3G or LTE. The options are still there but when I select them they instantly switch back to 2G. Even in the Advanced menu that you can enter by dialing *#*#4636#*#* I can't change it. The setting is fixed to "GSM only".
When I search for network I can only find 2G networks. In the Results are only Vodafone 2G and Congstar 2G which is my provider.
Does any one else have a similar problem and maybe a solution?
UPDATE:
I reflashed the stock image and everything worked there. Then reflashed cm13 and now I have the same error again. So it seems to be a software bug in cm13 not a hardware bug.
UPDATE 2:
I flashed the modem from stock again. Still not working. Than I disabled the modem from the service menu and enabled it again. Then it worked for a few days but then I was back to only 2G. Now the reflashing trick doesn't seem to work anymore.
I have no idea how to fix this does anyone have a clue? I can't be the only one with this problem.
XenGi said:
Facts:
- OnePlus 2 (European Edition, Germany)
- CM13 (13.0-20160721-NIGHTLY-oneplus2)
- Provider: Telekom (Congstar)
My OPT refused to switch to anything more then EDGE (2G) a few days ago. First I though the network was down but after a few days I checked with other phones and only mine wont switch to 3G or LTE.
When I tried to cheange the "prefered network" toggle, I switched it to 2G and now I can't switch it back to 3G or LTE. The options are still there but when I select them they instantly switch back to 2G. Even in the Advanced menu that you can enter by dialing *#*#4636#*#* I can't change it. The setting is fixed to "GSM only".
When I search for network I can only find 2G networks. In the Results are only Vodafone 2G and Congstar 2G which is my provider.
Does any one else have a similar problem and maybe a solution?
UPDATE:
I reflashed the stock image and everything worked there. Then reflashed cm13 and now I have the same error again. So it seems to be a software bug in cm13 not a hardware bug.
UPDATE 2:
I flashed the modem from stock again. Still not working. Than I disabled the modem from the service menu and enabled it again. Then it worked for a few days but then I was back to only 2G. Now the reflashing trick doesn't seem to work anymore.
I have no idea how to fix this does anyone have a clue? I can't be the only one with this problem.
Click to expand...
Click to collapse
Hi there, I'm having the same issue with sim No.02 how did you fix it?
elander said:
Hi there, I'm having the same issue with sim No.02 how did you fix it?
Click to expand...
Click to collapse
You can't have 4g/lte active on both SIM cards, so solution is to put phone in flight mode, switch your primary SIM to 4g/lte which should put your secondary into 2g mode and then you're set.
pitrus- said:
You can't have 4g/lte active on both SIM cards, so solution is to put phone in flight mode, switch your primary SIM to 4g/lte which should put your secondary into 2g mode and then you're set.
Click to expand...
Click to collapse
What he said.
That's how I fixed it. Still wondering why this is possible with the stock firmware. At least I didn't notice the problem with stock.
Sent from my ONE A2003 using XDA-Developers mobile app
XenGi said:
What he said.
That's how I fixed it. Still wondering why this is possible with the stock firmware. At least I didn't notice the problem with stock.
Sent from my ONE A2003 using XDA-Developers mobile app
Click to expand...
Click to collapse
because on stock it does this automatically. You can change the network type of the SIM on which data is enabled.
The other one wont even show you the option

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