[Q] Galaxy s5 not charging properly - Galaxy S 5 Q&A, Help & Troubleshooting

Has anyone noticed that when you plug in the charging cable to your phone it keeps telling you to check charging cover.
i have tried the stock cord and a micro usb cord. both appear to say the same.
i have noticed this issue with my wife's note 3 is this something that is common with these new samsung devices

fid023 said:
Has anyone noticed that when you plug in the charging cable to your phone it keeps telling you to check charging cover.
i have tried the stock cord and a micro usb cord. both appear to say the same.
i have noticed this issue with my wife's note 3 is this something that is common with these new samsung devices
Click to expand...
Click to collapse
That notification has no correlation to the actual charging operation of the phone. It's just a reminder to close the door after you remove the cable. If it's giving you that notification mid charge or after inserting the cable, there may be a fault somewhere.

Related

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Click to expand...
Click to collapse
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
Click to expand...
Click to collapse
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
Click to expand...
Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
Click to expand...
Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

[Q] Nexus 4 charging mode won't stay in AC, drops to USB

phone only started doing this over the last couple months, used to be able to plug in (either charger / cable) and charge in AC mode without supervision.
Nowadays, it takes several plug in attempts to even START in AC mode, but typically it'll drop down to USB (the screen comes on momentarily when the change occurs) at some point in the charging.
Worst case scenario, it'll change rapidly back into AC and out, to the point where I can watch it on happen on the screen. That's rarer though.
It never changes INTO AC and stays there, to be clear. Always a downgrade to USB charging.
Is something wrong physically with the jack on the phone? I've never damaged the phone, dropped in water, etc.
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Use another USB charger, its a known problem with the supplied LG charger with the N4. I myself have this problem but am using another charger and its fine.
The USB cable has no problems btw, its the charger itself.
Can you link to your sources on this being a "known problem" ?
I'm pretty sure the same issue persists with my old Samsung charger too - the one supplied with the Galaxy Nexus. So.. that suggest the problem is with the phone, not the charger/cable.
i also have the exact same problem just now.. i'll try using another charger tonight at home..
just now i charged my nx4 using its original charger, in just a couple of minutes, the phone is saying that its being charged using usb.. stupid..
I'm also getting this at the moment, I'm completely stock, not even rooted and this has cropped up only since the 1.8mb Security Patch....
Any fixes?
Will root if I can fix it....
I was/am having this issue as well. I typically charge my phone via car charger (works fine) or wireless, so I can get around this issue easily. Plugging it into the PC and enabling fast charge with franco's kernel works as well.
I tried my N10 charger and it was dropping to USB as well. When I'm at my friend's place and use his generic charger, it works fine.
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
filthykid said:
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Might try a factory reset and see does it make any difference...
do we have any more thoughts on this issue? is it a software bug? is it hardware? which hardware? I am going to experiement with a few different wall chargers and usb cables.
so 3 chargers (Galaxy Nexus' , Nexus 4's, USB 3.0 port on PC) and 3 cables (likewise + cable from monoprice)
SEEM to yield the results, that the problem is the connection between the cable and the phone. The oldest and most used cable has the hardest time establishing and maintaining an AC connection, the newest/lest used one from monoprice has never had a problem, and the LG cable is in the middle.
Is this an issue of wear and tear on both the cable connectors and the phone's port? It's really lame the phone and it's cable are not even a year old and THAT can't stay charging at AC voltages.
Will a replacement phone from Google be a refurbished unit or brand new?
bump
deusfaux said:
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Click to expand...
Click to collapse
They will send you a new (not refurb) phone and you will have 21 days to send back your old phone. The replacement process is super easy, just call them at +1 855 83NEXUS and tell them your issue. They will walk you through a factory reset and if the problem is not fixed they will replace it.
I've had issues with the microusb port on multiple phones in the past, and have definitely noticed the N4's socket getting looser.
On an old HTC sensation, I had to resolder the port on. Can you reproduce the behavior by applying slight pressure to the plug in various directions?
Does your connection also intermittently drop out when connected to a computer?
A workaround for the time being could be to use a kernel that allows you to force fast charging regardless of the detected charger. But at that rate, it's quite possible you'll lose your usb port altogether sometime in the future..
You could also enable adb over wireless, and check the charger type:
Code:
cat /sys/kernel/debug/msm_otg/chg_type
You should be seeing DCP (has the data pins connected, possibly with some resistance).
Or proprietary if you're using an Apple-compatible charger (has aspecific voltage on the data pins).
If you see SDP, it means it's in "USB" mode.
If it's staying DCP/proprietary but the charge rate is dropping to "USB," it means the phone is throttling down the current because it's detecting the charger can't deliver (voltage dropping below threshold).
with the good cable (monoprice), wiggling has no effect.
with the poorest cable (samsung), wiggling will rapidly change it between AC / USB / nadda
with the LG cable, wiggling, will SOMETIMES have an effect. sometimes it's solid and will only become a flaky connection after it's been charging a while already

please help charging problem

please can someone help me.
i got a galaxy note 3 (sm-n900 exynos version ) 2 month ago ,the phone worked perfectly until yesterday , my gsn3 in not charging anymore,
the charging sign in the notification bar isn't there.
sometimes it displayed that the hdmi is connected/disconnected
or sometimes it displays that the phone is in dock mode
occasionally it also displays that usb is connected.
i checked if the phone is charging even if there is no sign of it in the notification. and it's charging but very very slowly.
i never rooted my phone.
i only used the original samsung galaxy note 3 charger.
never dropped it .
i did a factory data reset in the settings.(didn't resolve the problem).
jackto said:
please can someone help me.
i got a galaxy note 3 (sm-n900 exynos version ) 2 month ago ,the phone worked perfectly until yesterday , my gsn3 in not charging anymore,
the charging sign in the notification bar isn't there.
sometimes it displayed that the hdmi is connected/disconnected
or sometimes it displays that the phone is in dock mode
occasionally it also displays that usb is connected.
i checked if the phone is charging even if there is no sign of it in the notification. and it's charging but very very slowly.
i never rooted my phone.
i only used the original samsung galaxy note 3 charger.
never dropped it .
i did a factory data reset in the settings.(didn't resolve the problem).
Click to expand...
Click to collapse
Usb could be faulty, try another?
Have you been rough with plugging it in? - possible the pins are damaged.
When plug it into your computer - does it charge ok?
radicalisto said:
Usb could be faulty, try another?
Have you been rough with plugging it in? - possible the pins are damaged.
When plug it into your computer - does it charge ok?
Click to expand...
Click to collapse
i tried the usb 2.0 charger of my old samsung galaxy 4 and the result is the same the charging sign in the notification bar is not there and it's charging very slowly.and even if i plugged it in the computer the result is the same.
I'd suggest bringing it back to the shop if you have tried other charging methods, probably a hardware failure of some variety.
When you say slow charging, how slow exactly?

Charging problems - only charging over USB

Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
Click to expand...
Click to collapse
Already Tried to replace the charging cable?
Androiders96 said:
Already Tried to replace the charging cable?
Click to expand...
Click to collapse
Yes, I tried another cable but had no success
I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?
Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.

Trouble with charging---USB Port broken?

Since 4 Days i experienced something weird.
When i want to charge my Note 4 i connect the Fast Charger to it. It is recognized as Fast Charging devioce and the device starts loading. 5 seconds later the device stops charging, 1 sec after that it restarts charging. Then it stops after 3 seconds and then again it starts. Sometimes my note (instead of charging) opens the Gear Vr app or tells me it is connected with a dockingstation.
So i tried using my Galaxy s5 charger. the problem goes on...charging..stop..charging..stop...charging..stop..so i looked at my usb port and cleaned it....nothing..no dirt...with the s5 charger iam able to find a position in which the phone starts to charge.
any suggestions?
★Hama☆Mo.38É
KenneyWest said:
Since 4 Days i experienced something weird.
When i want to charge my Note 4 i connect the Fast Charger to it. It is recognized as Fast Charging devioce and the device starts loading. 5 seconds later the device stops charging, 1 sec after that it restarts charging. Then it stops after 3 seconds and then again it starts. Sometimes my note (instead of charging) opens the Gear Vr app or tells me it is connected with a dockingstation.
So i tried using my Galaxy s5 charger. the problem goes on...charging..stop..charging..stop...charging..stop..so i looked at my usb port and cleaned it....nothing..no dirt...with the s5 charger iam able to find a position in which the phone starts to charge.
any suggestions?
Click to expand...
Click to collapse
Try the Hama MO•38É. :laugh:
The MO 38E has Quick Charging and Healthy Trickle Charging and is VERY ROBUST!
0-100% in just 35 Min for the Note 4 (don't blame me, if my information is wrong)
0-50 % in just 20 Minutes ☺☻
I don't want to advertise with it but i made good experience with the MO 38E!
KenneyWest said:
Since 4 Days i experienced something weird.
When i want to charge my Note 4 i connect the Fast Charger to it. It is recognized as Fast Charging devioce and the device starts loading. 5 seconds later the device stops charging, 1 sec after that it restarts charging. Then it stops after 3 seconds and then again it starts. Sometimes my note (instead of charging) opens the Gear Vr app or tells me it is connected with a dockingstation.
So i tried using my Galaxy s5 charger. the problem goes on...charging..stop..charging..stop...charging..stop..so i looked at my usb port and cleaned it....nothing..no dirt...with the s5 charger iam able to find a position in which the phone starts to charge.
any suggestions?
Click to expand...
Click to collapse
This is a very weird issue. Best suggestion would be to bring it back to Samsung for repairs.
Before you send it back, try using a Blower or compressed air can to clean both the USB cable and the phone's micro USB port. Or maybe try a different Cable.
The problem sounds like a hardware issue because a) the second charger provides the same results, and b) there's a special position where charging commences - if I understood the OP right.
So I fear it's something like a bad soldering joint at the USB port. :/
Kenney: Try compressed air; maybe it's just a tiny fracture of metal sticking somewhere in the port.
this is why i use a Qi charger lol. nothing to break and the phone ports stay undamaged.
KenneyWest said:
Since 4 Days i experienced something weird.
When i want to charge my Note 4 i connect the Fast Charger to it. It is recognized as Fast Charging devioce and the device starts loading. 5 seconds later the device stops charging, 1 sec after that it restarts charging. Then it stops after 3 seconds and then again it starts. Sometimes my note (instead of charging) opens the Gear Vr app or tells me it is connected with a dockingstation.
So i tried using my Galaxy s5 charger. the problem goes on...charging..stop..charging..stop...charging..stop..so i looked at my usb port and cleaned it....nothing..no dirt...with the s5 charger iam able to find a position in which the phone starts to charge.
any suggestions?
Click to expand...
Click to collapse
hy bro i am having the same problem that you mentioned so did you find a solution plz let me know.
This is a problem that is entirely too common on ANY phone that uses a micro USB socket for charging. The whole design of this type of socket is pathetically fragile and (imo) totally unsuitable for regular plugging in to.....
I have owned/do own several Galaxy devices, on 2 of them, the socket has failed and a 3rd device is showing early signs of the same failure.
My wife's current device is the Note 4 and mine is the S5....Both have this (stupid) micro USB socket......
For both of these devices, I have purchased a second battery and an external wall charger......simply because I DO NOT TRUST that the connectors in these phones will last the length of the contracts they were purchased under.....
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
KenneyWest said:
Since 4 Days i experienced something weird.
When i want to charge my Note 4 i connect the Fast Charger to it. It is recognized as Fast Charging devioce and the device starts loading. 5 seconds later the device stops charging, 1 sec after that it restarts charging. Then it stops after 3 seconds and then again it starts. Sometimes my note (instead of charging) opens the Gear Vr app or tells me it is connected with a dockingstation.
So i tried using my Galaxy s5 charger. the problem goes on...charging..stop..charging..stop...charging..stop..so i looked at my usb port and cleaned it....nothing..no dirt...with the s5 charger iam able to find a position in which the phone starts to charge.
any suggestions?
Click to expand...
Click to collapse
This is also happening to me. Any solution to this?
Done some research.......
The USB socket is directly soldered to the surface of a 'daughterboard' (a separate board connected to the main/motherboard by a flat 'flex' cable).
The connectors on the socket are *tiny* and totally unsuitable for hand soldering, so the entire daughterboard will need replacing.
I don't know how difficult it will be to replace the board, but if it's anything like the S5, the screen will have to be removed in order to access it.......A very delicate and none too easy part to remove..........
.......and if the board follows the same pattern as with the S2, there will be multiple variants of it, none of which is interchangeable...meaning you have to find the right one.
Most Samsung devices come with a 2 year warranty (at least in the EU) so my advice is to get a warranty repair......
Sent from my rooted, debloated stocKK kn0x0 SM-G900F
okay so I think my USB port might just be broken.. because I tried with sky-high kernel also.. still says cable charging.. and it’s not even AC charging, it says USB even though it’s plugged into an outlet. I tried with multiple cables too..same thing. USB charging :/
Jainyankee1993 said:
okay so I think my USB port might just be broken.. because I tried with sky-high kernel also.. still says cable charging.. and it’s not even AC charging, it says USB even though it’s plugged into an outlet. I tried with multiple cables too..same thing. USB charging :/
Click to expand...
Click to collapse
Yep.....that does sound like a classic symptom of a port failure......
And as you mention custom kernels, I wouldn't count on Samsung repairing it under warranty.....you have probably tripped knox, so Samsung is likely to say 'not our problem'......
Sent from my rooted, debloated stocKK kn0x0 SM-G900F

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