Whatsapp/Viber/Apps cant send or download media to Phone. - Galaxy Note 3 Q&A, Help & Troubleshooting

I have a very unusual problem.
After updating to X-note v13 my phone (Specifically whatsapp/instagram/viber etc Can be other apps as well) has stopped downloading or sending Pics/Videos.
Its more like the apps cant read/write media from phone.
However, apart from the media issue everything else works perfectly.
I have tried formatting the Phone memory and external SD card but no luck.
I have also tried fixing the permissions for all the apps but still no luck.
Some suggested deleting the Whatsapp etc folders and creating them again also tried that but no luck.
Checked the gallery permissions everything seems fine.
Any help will be appreciated
Qasim

Hi I had the same problem few days ago, and I tried everything and nothing fixed it!
I can't save images from facebook, send or recieve pics on whatsapp or viber and so many other apps.
And the only thing that helped me is erasing everything and reflash the rom via recovery.
Wish this will help u.
Sent from my SM-N9005 using Tapatalk

Execute this with Terminal Emulator:
"restorecon -v -R /data/media"
Dont forget su to get root
Gesendet von meinem SM-N9005 mit Tapatalk

Related

[Q] snapchat won't receive or record videos

Since upgrading to 4.3, snapchat has not been able to load videos. it just keeps refreshing at "tap to load" i also noticed that when attempting to record video, the screen freezes until you lift your finger, then snapchat treats it like a picture.. so i cannot record or send videos either.
anyone else encounter this? fyi, i also installed the moto x camera and am using the banks gapps with photosphere add on. this problem is persistent in two different jss 4.3 aosp roms. i tried clearing app data, uninstalling, reinstall, no change.
titanium backup snapchat
im going to bump this issue because i have some thoughts on what might be the issue..
titanium restore.. there was an incompatibility with 4.3 when 4.3 was released. of course i had flashed 4.3 prior to titanium app update and used it to restore snapchat. this is when the no video problem started.
my hypothesis is this.. snapchat needs to store your videos locally on the phone before viewing, then deletes it after viewing. do you think that when titanium restored the app, it restored it with incorrect internal storage mapping? if snapchat can't access internal storage, that would explain why it cant load or record videos.
now, ive uninstalled and reinstalled snapchat before with no luck.. might that be because snapchat leaves bits and pieces of itself in the phone therefore never really has a fresh install?
if this is the case, how can i go about hunting down every last bit of snapchat?
.dan said:
im going to bump this issue because i have some thoughts on what might be the issue..
titanium restore.. there was an incompatibility with 4.3 when 4.3 was released. of course i had flashed 4.3 prior to titanium app update and used it to restore snapchat. this is when the no video problem started.
my hypothesis is this.. snapchat needs to store your videos locally on the phone before viewing, then deletes it after viewing. do you think that when titanium restored the app, it restored it with incorrect internal storage mapping? if snapchat can't access internal storage, that would explain why it cant load or record videos.
now, ive uninstalled and reinstalled snapchat before with no luck.. might that be because snapchat leaves bits and pieces of itself in the phone therefore never really has a fresh install?
if this is the case, how can i go about hunting down every last bit of snapchat?
Click to expand...
Click to collapse
I'm able to view videos fine, but I'm having the same problem recording videos. One thing I've noticed, if I flash a new rom [complete wipe] I can record videos fine for a few hours, but after that it starts acting up again [recording, but then only saving the first frame and sending only a picture.]
Also, I should note I'm on a Galaxy S3, noticed this issue on Cyanogenmod [4.2+] and ParanoidAndroid [4.2+], haven't tried stock. I'll reply here if I figure it out, let me know if you have any results too!
iSecks said:
I'm able to view videos fine, but I'm having the same problem recording videos. One thing I've noticed, if I flash a new rom [complete wipe] I can record videos fine for a few hours, but after that it starts acting up again [recording, but then only saving the first frame and sending only a picture.]
Also, I should note I'm on a Galaxy S3, noticed this issue on Cyanogenmod [4.2+] and ParanoidAndroid [4.2+], haven't tried stock. I'll reply here if I figure it out, let me know if you have any results too!
Click to expand...
Click to collapse
I did find a solution. I uninstalled Snapchat then went into twrp recovery and deleted the folder associated with it located at data/media/android/data/*snapchat*
Reboot and reinstall Snapchat. That folder will be recreated... Correctly.. With what I believe to be the right permissions.
If you want to try something else first try the app "fix permissions" and run it on Snapchat. Maybe that will fix the permissions of the folder.
Lastly there is a zip you can flash that fixes all permissions on your internal storage to proactively fix this issue for any other app. Search for fix internal storage permissions. The thread should come up.
http://forum.xda-developers.com/showthread.php?t=2239421
Sent from my Nexus 7 using Tapatalk 4
.dan said:
I did find a solution. I uninstalled Snapchat then went into twrp recovery and deleted the folder associated with it located at data/media/android/data/*snapchat*
Reboot and reinstall Snapchat. That folder will be recreated... Correctly.. With what I believe to be the right permissions.
If you want to try something else first try the app "fix permissions" and run it on Snapchat. Maybe that will fix the permissions of the folder.
Lastly there is a zip you can flash that fixes all permissions on your internal storage to proactively fix this issue for any other app. Search for fix internal storage permissions. The thread should come up.
http://forum.xda-developers.com/showthread.php?t=2239421
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Thanks. I boot to TWRP 2.6.x, File Manager, use chmod on snapchat folder and subfolders, reboot and the video record works. This was on Supernexus 4.3 on T-Mobile Galaxy S2 T989.
.dan said:
I did find a solution. I uninstalled Snapchat then went into twrp recovery and deleted the folder associated with it located at data/media/android/data/*snapchat*
Reboot and reinstall Snapchat. That folder will be recreated... Correctly.. With what I believe to be the right permissions.
If you want to try something else first try the app "fix permissions" and run it on Snapchat. Maybe that will fix the permissions of the folder.
Lastly there is a zip you can flash that fixes all permissions on your internal storage to proactively fix this issue for any other app. Search for fix internal storage permissions. The thread should come up.
http://forum.xda-developers.com/showthread.php?t=2239421
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
when i go into the /data folder it says TWRP stopped working. any ideas?
bchi49 said:
Thanks. I boot to TWRP 2.6.x, File Manager, use chmod on snapchat folder and subfolders, reboot and the video record works. This was on Supernexus 4.3 on T-Mobile Galaxy S2 T989.
Click to expand...
Click to collapse
I'm a little slow, what is chmod? I tried finding the snapchat folder to delete after unistall, but could not. I'm flashing a new rom now coincidentally so I'm hoping snapchat will just work after that... otherwise I might try this fix permissions app. I would really like to be able to send video snaps. Seems like it should be an easy enough thing....
Bump
Also having this problem. I installed Cyanogenmod 10.2 on my GS3, used titanium backup. Ended up reverting to my nandroid backup a few hours later, and now my snapchat cannot record videos, look at videos, OR see "My Story" posts (if i click on them, it does a quick load, but doesn't open)
I read through this thread, but cannot figure out how to delete the SnapChat folder in recovery mode. I tried deleting it in the TWRP file manager, and it SAYS it deleted it, but it is still there. Any help please?
same problem
---

Symlinks gone

In trying to upgrade my version of cwm I ran into a bunch of problems where Google play kept crashing when downloading.
I figured out that my Symlinks for storage/emulated/0 are gone. I was able to back up the files via es Explorer but even after formating everything and flashing both 4.2 and 4.3 stock roms I can't get those folders to come back. Hoping someone has some advice for me to get the back as I can't save anything on the device I'm the interim.
Sent from my C6506 using Tapatalk 4 Beta

Engle Mars CM 10.2 08.23 rom

I have installed this rom but i have some problems with it.
1, I cant change the baseband, when i selected the phone reboots, but nothing change it stays on brazil baseband
2, I cant download all apps from google play like facebook, messenger, google search
3, I dont have ota updater application
This bugs are known?
If someone know how to fix these problems (the baseband selector and play market which is the most important) please tell me
Thanks for everyone in advance
Hi!
I have exactly all the same problems as you .
For 1) I fixed it manually from the shell, using the following commands:
Code:
mount -o remount,rw /system
cd /system/etc/motorola/bp_nvm_default
unzip ../basebands/europe/uk_234.zip
(select your favorite baseband file from the directory structure in basebands dir)
For 2) I don't have a solution, the problem is on the Google side, their server resets the connection unexpectedly when trying to download these apps. It seems that it doesn't like something on the request, but I don't know, what's wrong.
For 3) Just download the OTA updater from the Play Store, it's the classic one. However, it will suggest to downgrade to the latest CM10.1 . I hope it will be fixed when a new release of 10.2 appears.
Regards, Pavel
Hy!
There's an update so i dont have to do this method for baseband (see developer forum)
For Google Play, i realised that, it's random which app i can't download...(so now i tried to download instagram and now it worked... and lots of apps i can download which i cant download it yet... but there are lots of app that i cant download at all... like facebook etc..)
And yes i have tried downloading ota... and its not works...
But thank you for your solution
patrol-cz said:
Hi!
I have exactly all the same problems as you .
For 1) I fixed it manually from the shell, using the following commands:
Code:
mount -o remount,rw /system
cd /system/etc/motorola/bp_nvm_default
unzip ../basebands/europe/uk_234.zip
(select your favorite baseband file from the directory structure in basebands dir)
For 2) I don't have a solution, the problem is on the Google side, their server resets the connection unexpectedly when trying to download these apps. It seems that it doesn't like something on the request, but I don't know, what's wrong.
For 3) Just download the OTA updater from the Play Store, it's the classic one. However, it will suggest to downgrade to the latest CM10.1 . I hope it will be fixed when a new release of 10.2 appears.
Regards, Pavel
Click to expand...
Click to collapse
I will update it today, and i will write here, how it's works...
i have updated to the latest version (20130905), now i can select baseband, but google play not works perfectly
I fixed everything...
So the update fixed my baseband problem...
And i fixed play error with replaced the hosts file (/system/etc) which is used in cm 10.1. Now google play works perfectly
I dont have problems with sms, so this is the best rom which i used. Fast, new, many functions.
Only some little problems:
OTA updater still missing...and if i download its want to downgrade to cm 10.1
The wifi and data download/upload markers missing.
rkrisi said:
I fixed everything...
So the update fixed my baseband problem...
And i fixed play error with replaced the hosts file (/system/etc) which is used in cm 10.1. Now google play works perfectly
I dont have problems with sms, so this is the best rom which i used. Fast, new, many functions.
Only some little problems:
OTA updater still missing...and if i download its want to downgrade to cm 10.1
The wifi and data download/upload markers missing.
Click to expand...
Click to collapse
I have an issue, similar to your #2, just flashed czechop's CM10.2 rom http://forum.xda-developers.com/showthread.php?t=2451742 , and some apps become "incompatible" with my Milestone 2, e.g. Bank of America, Google goggle, etc. It's not due to 4.3 because my Nexus 4 with 4.3 is compatible to those apps. Anyone has any idea? Thank you in advance.
linxiafeibai said:
I have an issue, similar to your #2, just flashed czechop's CM10.2 rom http://forum.xda-developers.com/showthread.php?t=2451742 , and some apps become "incompatible" with my Milestone 2, e.g. Bank of America, Google goggle, etc. It's not due to 4.3 because my Nexus 4 with 4.3 is compatible to those apps. Anyone has any idea? Thank you in advance.
Click to expand...
Click to collapse
I think you have some things in the hosts file from the great wall of china. I used engle mars rom before and i had a lot of problems for this reason. Now i?m using czcechop rom and it works fine without problems. What about doing some wipes or formatting to ext-4?
Do a nandroid backup first of course.
Greetings
Fedroid said:
I think you have some things in the hosts file from the great wall of china. I used engle mars rom before and i had a lot of problems for this reason. Now i?m using czcechop rom and it works fine without problems. What about doing some wipes or formatting to ext-4?
Do a nandroid backup first of course.
Greetings
Click to expand...
Click to collapse
Thanks. Before I flashed czcechop's rom, i don't have this issue. Based on the past few hours, his rom seems more stable than Engle Mars. But currently I suffer this incompatible problem.
hey guys i want to install this rom, but im worried about sms, will i be able to send and receive sms messages normally or is there some problem with it? is it easy to fix it? if so can someone help me?
thanks a lot :good:
ok nvm, just installed it, and its working fine, i did wipe data/factory reset, after installation. as i read in the other thread here :victory:
r3daxis said:
hey guys i want to install this rom, but im worried about sms, will i be able to send and receive sms messages normally or is there some problem with it? is it easy to fix it? if so can someone help me?
thanks a lot :good:
Click to expand...
Click to collapse
I have the same problem. tried all the methods described on the forum - not running SMS ((( and I got the general impression of a slow work. I compare with CM10.0
hi, have you update to lastest?

Strange app behavior

I've flashed 3 lollies pop roms n keep getting same issue.
I click on whatsapp n one of my game loads.
I've wiped cache cleared all data n uninstalled both apps.
Put the problem still continues.
It's very odd for another app to loads when I've not tapped on it.
I'm trying to get a logcat but not successful is there a app that will record in background whilst I try get the issue to happen ??
Thank u spud
Sent from my SM-G900F using Tapatalk
You can try looking in system/data/log /dumpstate_app_error. Copy to your pc, unzip and open with notepad++ and search for fatal or other errors.

SD Card, Gallery, Whatsapp Media Access Problems on CM14.1/ Related ROMS

Hello everyone, I'm a new user here.
I'm experimenting with my Moto G4 Plus (XT1643), and have tried the latest versions of CM14.1, Resurrection Remix 5.8.0, yet.
I was facing many such problems as :
1. Unable to set Contact pics.
2. Access denials when trying to access media from different applications such as Whatsapp, Messenger, Instagram.
3. Music/ Video access problems.
All of which I pegged to permission related problems ( a mere hunch) and found that few others have encountered such problems, who have reported them on the main thread.
However, I cannot post on them, being a newbie.
I found a workaround to the problem. If this helps, I'd be happy to help you.
1. Go to TWRP Recovery.
2. Advanced > Terminal (a live Emulator doesn't do the work even with root access, I don't know why)
3. Change permissions for required folders.
Eg. For WhatsApp, go to the sdcard and
Execute "chmod 775 WhatsApp"
Which basically changes permissions to Read/Execute for the folder and subfolders.
This can be done for the entire sdcard as well, that's your choice.
It works for me, I don't face the problems anymore.
Tell me if it does for you
Also formatiing the Internal storage before flashing custom rom solves this issue.
Babloo289 said:
Also formatiing the Internal storage before flashing custom rom solves this issue.
Click to expand...
Click to collapse
Well, yeah, but that might be an option many won't take before flashing a custom ROM. Most just wipe cache and data.

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