Related
I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.
shobo said:
I'm very disappointed, I'm having problems again with my htc hd. At first it blocked and it wouldn't want to turn on. I sent it back twice under warranty with the same problem and in the end they replaced the motherboard.
I thought that now that practicly i have a new phone i won't have any problems with it. But surprise! The display just got crazy. When i touch the screen in a spot it activates in a completely different spot. It's the same thing on the entire screen. Check out the video.
Anybody had this problem? Oh, by the way the phone didn't managed to fall from somewhere, or get hit by something or anything else.
PS: Next step: htc snap. No touch, no worries. I hope so.
Click to expand...
Click to collapse
Could be that your screen alignment is not setup properly. Have you tried setting this up?
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
If you have removed everything illegal from phone, i.e. returned phone to original SPL and rom and then returned phone under warranty, they are obliged to fix it or send a replacement under warranty as your phone is only 2 months old. If they fail to comply I would threaten them with Standards agencies and Watchdog.
Let me know how you get on.
Fallen Spartan said:
Could be that your screen alignment is not setup properly. Have you tried setting this up?
Click to expand...
Click to collapse
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?
shobo said:
Thanks for the reply. The problem is that i can't get there. Is way to down and i practicly can't click it.
Is there any other way to get to screen alignment?
Click to expand...
Click to collapse
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Have you tried performing a hard reset?
Fallen Spartan said:
Have you tried performing a hard reset?
Click to expand...
Click to collapse
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.
shobo said:
I just did. Unfortunatelly the problem hasn't been fixed. The display isn't working good at all.
I guess i have nothing to do but to send it back under warranty again.
Click to expand...
Click to collapse
After your hard reset were you not able to screen align?
I had the same issue. Without any impact or misuse the screen started becoming misaligned. Re-aligning the screen would only work for a short time before it again went crazy - it gradually got worse until the phone was completely unusable.
It turned out to be hardware fault with the touch overlay. I sent it back and HTC repaired it under warranty.
Having searched a lot around the web, I think this is a fairly common fault.
The tricky part was doing anything with the phone when the screen doesn't work. e.g. removing the "illegal" software - hardspl and the cooked ROM. In the end I used some software called "EveryWAN remote support". This is free software that lets you operate the phone through your PC. You could try using this to get to the align screen. Good luck.
alchopop said:
had EXACTLY the same issue. left my touch for an hour and when I cam back to it it was like that.
I sent it back to HTC and the first time they cancelled my warrenty because it had "illegal" software on it. I had Hardspl on there, nothing else.so when got it back I returned it to its origanol configuration and sent it back again. Its interesting you got a new motherboard in yours as they claimed that was the fault in mine and told me it was BER (beyond economical repair)
I am not going to accept their bull%$$^ and if it comes back again without repair i shall resend it again & again (cost me nothing) until either Carphone Warehouse replace it under warranty or HTC fix it under warranty. My phone was less tha 2 months old and NEVER been dropped or mishandled. It was in pristine condition
Simon
Click to expand...
Click to collapse
Update:
I sent it back again via CPW and they put a note on my file that although the software may have been "illegal" there is no way it could have caused the fault to the phone, I also restored it back to the origonal configuration so they could see it was a fault on the phone itself and not software.
Well, to cut a long story short HTC have accepted responsibilty and givenme an exchange unit and reintated my warranty so I am happy as Larry.
All I can say id dont give up on getting satidfaction out of HTC. in my opinion they have a duty of care to us as customers even if we put "illegal" software on our phone.
Simon
Fallen Spartan said:
Couple ways:
1. Manual way by navigating to Start > Settings > System > Screen
2. By performing a hard reset. After you have performed a hard reset and rebooted device you should be prompted with a setup screen allowing you to align screen and then enter date/time.
Click to expand...
Click to collapse
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
ABOUT THE SCREEN PROBLEM:
judging by the problem you have it might be that some of your digitizer wires arent working (broken or not having a proper contact) -- if the problem started immediately after you got your HD back from service, - then it might be that the guys there broke a wire of digitizer or didnt attach the wires to its connector-- Digitizer has 4 wires who connect to device (if only 3 or less wires work-- incorrect screen response and no way to align it) .... (sory for the english but I dont know all the names of the stuff i wish to mention )
I suggest you to take it to service and explain them the problem and say that it might be the wires of digitizer , because of the last service!
Good Luck!
oh and HTC Snap aint worth it- HD is best!!! you just had a bad model, which is one of thousands(you may consider yourself as a chosen one )
My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.
SneakyR said:
My display just stopped working. Completely. They changed the whole front part at warranty and now it works way faster while browsing it. It took 15 days to replace the part. Unfortunately I have other issues with the phone but I don't want to be off topic here.
Click to expand...
Click to collapse
I RMA mine due to black screen. After they returned the darn phone (after changing the bezel and motherboard - you would think it is as good as a new phone), Wifi and Bluetooth does not work. Gonna stick right beside the router or bluetooth set to detect...
I am going to condemn HTC soon....
Hello all! i have the same problems with the screen! i align it and shortly it goes crazy! i noticed that after i flashed the energyrom with build 28011 but i dont think there is the problem..
Kristaps-K9-Lv said:
3. pressing "VolumeUP" and "VolumeDOWN" and "Touching the screen" all at the same time -- gets you to align screen.
Click to expand...
Click to collapse
Thanks, forgot that one
I have this problem, it was just this week - christmas day onwards. It's random as to the problem being there.
Bought the HD from mobiles.co.uk without cancelling the insurance.
it will always work again for a short period if I manage to get to the align screen config.
I'm running the stock rom (never flashed)
I have done some TF3D changes. (background, icons, etc.)
It can randomly decide to work again, and then randomly not work.
found out the volumer control and tap screen shortcut to the align screen config, so that should help me get it back quicker.
It's like the lower down the screen I tap, the further away it is from what actually sows on the screen. the call home back end buttons dont work when it is not aligned.
I'm in the UK and the date of the insurance letter is 15th June 2009 on an 18 month contract with O2
What should I do?
It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing
RickDawson said:
It happens more often now, and is getting annoying.
it can end up lower down the screen to now be out either above or below it
I really need help with it.
I ended up ringing the landline phone, and possibly (almost certainly) waking up people in the house struggling to turn it off.
A solution is needed pronto.
It can go wrong within seconds of doing the alignment thing
Click to expand...
Click to collapse
i have same issue. texting is a pain in the ass now . the sreen seems to shift up by 2cm or something, very annoying.
i tried realigned the screen like 20 times, saw bit improvement but still not the same. maybe bring to shop for screen replacement.
LCD Blank
Sorry, it's my first, I have a problem with my HTC Touch HD LCD, I used it as modem but suddenly it's off and I have no Picture in my Display, the Machine is Okey I think, I have tried this morning, it can receive a phone in...
anyone know what i should do with it?
Thanks
Hi i have checked the similar post and it does not seems applicable for my problem.
My hd2 has nand wm6.5 and SD android
yesterday was very high temperature and my phone was frozen
and i removed the battery and let it cool down
and i tried to turn on the phone and it stucked on htc logo white screen and buzzing 5 times. It stucked there, i tried remove and put it back on..same thing happen. I leave it alone like 5~10mins and turn it on, it got into WM and i managed to boot android too, and it got stuck after a while...and this morning i tried to restart my android as unable to connect to wifi..and it stucked on htc logo screen again...i did like yesterday wait for 5~10mins sometimes it not working sometimes it works. and until now it does not freeze at all.
(Please note: my hd2 stucked on htc logo and buzzed 5 times were happened before the high temperature happened so i dont think temperature caused something on it..but after high temp it got slight worst)
any idea? do u think reinstall wm6.5 would works? i did hard rest, does not seems working.
Thanks you so much in advance for all your helps and advices
This happened to me back when I was using the SD android roms, It started with the random freezing / crashing with the 5 buzzes then later would not boot at all. Lucky it was still under warranty so I flashed the original SPL and sent it away to get it repaired.
rawrscary said:
This happened to me back when I was using the SD android roms, It started with the random freezing / crashing with the 5 buzzes then later would not boot at all. Lucky it was still under warranty so I flashed the original SPL and sent it away to get it repaired.
Click to expand...
Click to collapse
What do you reckon if it is hardware problem or?
if you flashed the original spl again or reflash the wm6.5 rom, would it help?
in your repaired or replacement report from service centre, does they mention if the board problem or?
aladdinaladdin said:
What do you reckon if it is hardware problem or?
if you flashed the original spl again or reflash the wm6.5 rom, would it help?
in your repaired or replacement report from service centre, does they mention if the board problem or?
Click to expand...
Click to collapse
Yeah it was a hardware problem, when starting the phone I would get a white screen with an error message (can't remember what it said). I called HTC and they deemed it faulty then gave me a code to give my service provider that I'm contracted with. Here's what it said on the order completion sheet after I got it back:
Reported Problem:
White screen with error message, htc deemed faulty.
Repair Order Comments:
22/11/10 MD Component on main PCB failed, supplied replacement unit new IMEI: ******************
Tested O.K. Please note: balance of warranty continues from original handset purchase date. Please retain this document as proof of replacement.
It took about 3 weeks to get it back but Ive had no troubles since then.
rawrscary said:
Yeah it was a hardware problem, when starting the phone I would get a white screen with an error message (can't remember what it said). I called HTC and they deemed it faulty then gave me a code to give my service provider that I'm contracted with. Here's what it said on the order completion sheet after I got it back:
Reported Problem:
White screen with error message, htc deemed faulty.
Repair Order Comments:
22/11/10 MD Component on main PCB failed, supplied replacement unit new IMEI: ******************
Tested O.K. Please note: balance of warranty continues from original handset purchase date. Please retain this document as proof of replacement.
It took about 3 weeks to get it back but Ive had no troubles since then.
Click to expand...
Click to collapse
but mine does not have error message, when i power on hd2 and it shows white background with htc green logo and the phone buzzes 5 times and stuck there. i have to remove battery and leave it there for few minutes and put it back and power on again..sometimes it will get into wm interface; sometimes it remain same buzzes 5 times and stuck there.
So may be slightly different then yours? or would be the same? you call htc straight or call the service centre? do you have info about whereabout service centre? also self paid delivery or they will arrange courier to pick it up?
thank you so much
aladdinaladdin said:
but mine does not have error message, when i power on hd2 and it shows white background with htc green logo and the phone buzzes 5 times and stuck there. i have to remove battery and leave it there for few minutes and put it back and power on again..sometimes it will get into wm interface; sometimes it remain same buzzes 5 times and stuck there.
So may be slightly different then yours? or would be the same? you call htc straight or call the service centre? do you have info about whereabout service centre? also self paid delivery or they will arrange courier to pick it up?
thank you so much
Click to expand...
Click to collapse
Mine started with the buzzing and freezing and sometimes would not boot, then after trying to flash a new ROM it would not boot into WM at all and would display a white screen with some kind of error message. I actually think I bricked the radio somehow because I could still flash ROMS but the update process would freeze while trying to flash a radio. I hope my problem is different from yours so you don't have to send it away.
Firstly I called HTC Australian service centre and told them that I woke up to find my phone would not boot up and would display an error screen (If you flashed a custom ROM or anything don't tell them that). They told me that it is faulty and said that it is covered under my warranty and gave me some kind of repair code. I went to my service provider (Telstra) and told them that HTC deemed my handset faulty then had to fill out a Mobile Device Repair Form and they sent it away.
After about 3 weeks, I got a call from telstra saying that it was ready to pick up from them. I don't know what you would do if it's not covered by some sort of warranty, find a repair shop that does HTC phones? just ask HTC. You should try flashing a stock ROM before anything though, what about reinstalling HSPL?
Here's the HTC Support numbers http://www.htc.com/www/CA_Hotline.aspx
Hey,
So here`s my problem.
2 days ago my phone just switched off, no warning, no nothing, and won`t switch on ever since.
I already looked around for people that may have the same problem, but every thread talks about the device that won`t go pass the logo screen. It is not my case. My phone doesen`t even show the logo screen, nothing. You can press the power button for as long as you want, it just won`t start. At occasions, it starts up by itself, only for a minute or two and then turns off again.
At first i thought it may be a software problem, so I`ve cold started it and reset it but it didn`t make any difference.
After, I`ve thought... maybe a battery issue, so I`ve talked with a pal that has the same device, switched batteries. Apparently his phone started with my battery just fine, but mine didn`t work with his either.
Does anyone have a clue about what`s happening?.. If yes, please do share. As much as I like having a phone with a mind of it`s own.. it`s just not dependable XD
Thanks
Probably just broken / defective - if under warranty go and ask for repair or replacement (money back probably). If not under warranty sell as broken or throw to the bin - not to worth repair in my opinion.
I spend the same thing to my myself, LG stinks.
Sent from my HTC ONE V using xda app-developers app
Thanks for answering.
Yes, it was a problem with the motherboard.. got it fixed on warranty. Now I barely use the phone, of fear that it will break againXD. Looking forward to selling it while it`s still functional.
exousus said:
Thanks for answering.
Yes, it was a problem with the motherboard.. got it fixed on warranty. Now I barely use the phone, of fear that it will break againXD. Looking forward to selling it while it`s still functional.
Click to expand...
Click to collapse
I've got mine just back from repair (second time). It use to randomly reboot, now I hope it got repaired ("faulty electronic components have been replaced" - but I don't know what exactly). What I realize is MAC address change. But as they changed firmware from 1.1.8.10 to 1.0.16.10, I wonder if that's why it has new MAC? Does new MAC address means that some component was replaced ? IMEI does not change.
First than nothing, sorry for my bad english.
My N4 got bricked, the problem seems to be the battery because when plug in to the AC charger the LED blinks red and nothing else happens, other members have the same problem.
There is few post about it
- http://forum.xda-developers.com/showthread.php?t=2050811
- http://forum.xda-developers.com/showthread.php?t=2011328
- http://forum.xda-developers.com/showthread.php?t=2048066
- http://forum.xda-developers.com/showthread.php?t=2077331
So after try everything my nexus 4 seems to be dead, I decide to RMA but I don't know some details, and maybe you can help me
First, what I think I have to do:
I live out of USA, so I shipped my N4 to my cousin, he was who bought the N4, when he get my N4 then he will do the steps that Google tell him.
My doubt is:
1 - My bootloader is unlocked when my N4 start with the issue, perhaps Google can not turn on the device and be aware of it because the phone is fried, so if they can not detect that the bootloader is unlocked my RMA is free? (Assuming you have the bootloader unlocked means forfeiting RMA)
2- If they detect that my bootloader is unlocked, they will ignore this? Google will send me a replacement device? Although i going to be charged again (Assuming that Google is left with the charge of money they make to your account which remain in hold)
3- The replacement device is now yours? Or is just four use while Google check the original device?
4- How long take the whole process ?
So, this is all my questions by the moment, thank you and sorry for bad english, I used a little bit of Google Traductor.
D3m0x said:
First than nothing, sorry for my bad english.
My N4 got bricked, the problem seems to be the battery because when plug in to the AC charger the LED blinks red and nothing else happens, other members have the same problem.
There is few post about it
- http://forum.xda-developers.com/showthread.php?t=2050811
- http://forum.xda-developers.com/showthread.php?t=2011328
- http://forum.xda-developers.com/showthread.php?t=2048066
- http://forum.xda-developers.com/showthread.php?t=2077331
So after try everything my nexus 4 seems to be dead, I decide to RMA but I don't know some details, and maybe you can help me
First, what I think I have to do:
I live out of USA, so I shipped my N4 to my cousin, he was who bought the N4, when he get my N4 then he will do the steps that Google tell him.
My doubt is:
1 - My bootloader is unlocked when my N4 start with the issue, perhaps Google can not turn on the device and be aware of it because the phone is fried, so if they can not detect that the bootloader is unlocked my RMA is free? (Assuming you have the bootloader unlocked means forfeiting RMA)
2- If they detect that my bootloader is unlocked, they will ignore this? Google will send me a replacement device? Although i going to be charged again (Assuming that Google is left with the charge of money they make to your account which remain in hold)
3- The replacement device is now yours? Or is just four use while Google check the original device?
4- How long take the whole process ?
So, this is all my questions by the moment, thank you and sorry for bad english, I used a little bit of Google Traductor.
Click to expand...
Click to collapse
1.you have to call google for an rma
2.in my case, the send me a new one, including an envelope and the freightpapers for the old one
3. they authorize 349 euro on your credit card, but they just authorize it,they dont take it
4.if you receive the new device, you have to send the old device back to them within 21 days, otherwise they will take the 349 euros from your credit card
5. pray that they cant turn it on and you are good to go and you dont have to pay for it
6. in betwen 14 days you can keep the new device, dont know how they handle it over 14 days sorry
hope i could clearify some things lol
I live in Germany, had similar problems and doing the rma rightnow, too.
The replacement nexus 4 that you will get is yours. Until they checked your first nexus 4, they block the money for your replacement.
If your warranty isn't valid or the defect isn't covered by the warranty they will charge you for the replacement device.
Let's hope they cannot turn our devices on to check for an open bootloader
pa.pn2 said:
1.you have to call google for an rma
2.in my case, the send me a new one, including an envelope and the freightpapers for the old one
3. they authorize 349 euro on your credit card, but they just authorize it,they dont take it
4.if you receive the new device, you have to send the old device back to them within 21 days, otherwise they will take the 349 euros from your credit card
5. pray that they cant turn it on and you are good to go and you dont have to pay for it
6. in betwen 14 days you can keep the new device, dont know how they handle it over 14 days sorry
hope i could clearify some things lol
Click to expand...
Click to collapse
Qin-Root said:
I live in Germany, had similar problems and doing the rma rightnow, too.
The replacement nexus 4 that you will get is yours. Until they checked your first nexus 4, they block the money for your replacement.
If your warranty isn't valid or the defect isn't covered by the warranty they will charge you for the replacement device.
Let's hope they cannot turn our devices on to check for an open bootloader
Click to expand...
Click to collapse
Thank you guys! Really helped
Lesson learned: After root, ALWAYS block your bootloader
D3m0x said:
Thank you guys! Really helped
Lesson learned: After root, ALWAYS block your bootloader
Click to expand...
Click to collapse
Dont take a chance ! If you didn't send your device yet...
plug it into PC while holding ( VOL - )! JUST VOLUME DOWN ! no POWER KEY !
and when in fastboot mode, do :
Code:
fastboot oem lock
Dont take any chances ! ... They are super genuis ! I guess they can do anything to check the LOCK status !
miku3191 said:
Dont take a chance ! If you didn't send your device yet...
plug it into PC while holding ( VOL - )! JUST VOLUME DOWN ! no POWER KEY !
and when in fastboot mode, do :
Code:
fastboot oem lock
Dont take any chances ! ... They are super genuis ! I guess they can do anything to check the LOCK status !
Click to expand...
Click to collapse
Well bro, my phone its on the way to USA, but when my cousin get it, I'll tell that and lets see what happends...
I had no issues on 1836. I was on it all late last night. It was until I opened that benchmark app that went haywire.
Mentioned this in the other thread as well, but any idea what bin your CPU is?
Hey guys im in the same boat currently doing RMA. I have no red LED phone wont charge or turn on so hoping that Google cant either and Warranty holds.
No idea what bin I am im afraid. I have a hunch its fast or faster as I couldn't run matr1x v4.0 kernel and other people who also couldnt were fast bin (think it was due to the voltage tables).
RED LED fixed
hey guys, i've read a lot of threads about this red led issue and having the only solution was to RMA it.
just remebered the time when i had a RED LED after replacing my framework.apk that i have found in one the forums, after replacing the framework.apk, my phone cant respond to anything (screen touches and even power and volume button was not working) and after a minute my phone turned off. and i cant get it to turn on so i was panicking a bit knowing that i cant RMA my phone cause i only had my phone from my mother in UK and i'm in philippines so i plug my phone on the wall then the LED flashes RED ......
to make the long story short i tried everything to revive my phone and wugfresh's toolkit saved it, after a couple things the toolkit manages to flash the stock rom on my phone i was relieved.
that was just my experience, hope it help you guys
dannaoj said:
hey guys, i've read a lot of threads about this red led issue and having the only solution was to RMA it.
just remebered the time when i had a RED LED after replacing my framework.apk that i have found in one the forums, after replacing the framework.apk, my phone cant respond to anything (screen touches and even power and volume button was not working) and after a minute my phone turned off. and i cant get it to turn on so i was panicking a bit knowing that i cant RMA my phone cause i only had my phone from my mother in UK and i'm in philippines so i plug my phone on the wall then the LED flashes RED ......
to make the long story short i tried everything to revive my phone and wugfresh's toolkit saved it, after a couple things the toolkit manages to flash the stock rom on my phone i was relieved.
that was just my experience, hope it help you guys
Click to expand...
Click to collapse
Exactly what did you do in Wugfresh's toolkit to save it?
reaper000 said:
Exactly what did you do in Wugfresh's toolkit to save it?
Click to expand...
Click to collapse
i used the "flash stock +unroot"
shaded the soft-bricked/boot loop
Sent my device in for RMA over a week ago. Bootloader was unlocked and custom rom loaded. Same red light problem everyone else is having. Also ordered my replacement device which is still on back order.Charges have now cleared my credit card so no worries just in case anyone is worried they will not honor the warranty because you have unlocked and rooted the phone .Called google to find out where my replacement device is yesterday and they said that even the rma devices are on back order for 1 to 2 more weeks which really sucks!
So basically everyone here crashed their car ,it was their own fault, car not had an insurance and you expect to get a new one pretending it was manufacturing fault ?
Sent from my Nexus 4 using xda premium
You make too many assumptions, friend.
1. Not everyone browsing this topic has crashed their phone. I popped in while searching for Wug and toolkit, for instance.
2. It's their own fault: you know what "everyone here" did? Their phone use, their setup?
2a. It may not be manufacturing issue as much as a design flaw. Microsoft's Xbox "circle of death" comes to mind; this could be LG's version of that.
The Nexus line is known as the dev's phones, and devs push limits; that's inherent to development. Even experienced devs like Faux have had red LEDs.
The inability to yank the battery as a hard reset has always troubled me in this kind of environment. I hope Google's next phone corrects this
Sent from my Galaxy Nexus using Tapatalk 2
MattSkeet said:
So basically everyone here crashed their car ,it was their own fault, car not had an insurance and you expect to get a new one pretending it was manufacturing fault ?
Click to expand...
Click to collapse
Mine Nexus got the red led just now, never rooted, everything stock
[Update: after sometime connected to the computer the battery charging icon appeared and it booted]
Update on my RMA process. I noticed today that I have a new pending $299 authorization on my card and I am trying to find out why. The original $299 authorization that was placed on my card when I first started the RMA has now cleared because I had already sent the defective device back for repair and a few days later the pending charge went away. Now I am wondering why in the hell they placed a new $299 charge again even though my replacement device has not even shipped! Google has really dropped the ball on this whole nexus 4 situation!
If you take it apart and actually take the battery out, as a proper hardware reset, will that work? Anyone tried this?
Meleagru said:
If you take it apart and actually take the battery out, as a proper hardware reset, will that work? Anyone tried this?
Click to expand...
Click to collapse
Well, here's a thread that I started that addresses that question directly:
http://forum.xda-developers.com/showthread.php?t=2103451
Here's an update; it seems one brave soul did pull the Nexus 4 battery. Check out this thread : http://forum.xda-developers.com/showthread.php?t=2111947
Sent from my Nexus 4 using Tapatalk 2
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
Jaheni said:
Hi. Hope someone could kindly help me!
My Note 3 is not turning off the lock screen. Its always on!!. If I press the power button the lock screen comes on, after few seconds it quickly flickers (like its trying to close) but turns on again. Its ongoing loop. I have resetted it dozen of times, factory reset now as well but issue remains. I just cant turn the screen off!
It also doesnt want to charge all the time. Is this a USB port issue? I hate to think I need to send it to EE for repairs as its over 1,5 years old and will take at least 2 weeks I think... (cost?)....
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Hai,,
Samsung have 2 year warranty within Europe and I dont know outside of Europe, sorry.
But for the phone, if you know that phone havnt been water damaged there shouldn't be any problem, (ALOT) of the Note 3 is water damaged today so be careful with that...same goes if your phone is rooted, could end up paying for the repairs instead.
Phonewise: Broken PBA/powerbutton and a bad USB port..
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
Jaheni said:
Hi Im in UK.
However there is absolutely no water damage at all. Its been very well cared for, it looks like brand new including the screen. Thanks
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Best would be then to find an authorized samsung service center and either call them and explain your problem or just send the phone to them.
And make sure to have your warranty paper near hand. They might ask for it ://
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
nijom said:
tried using without a Lockscreen?
I mean selecting None instead of PIN, Password or Swipe
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Hi. Yes tried without the lockscreen - same issue. Also with another Lockscreen,,, with no help. The screen just doesnt turn off!
Wonder if its a hardware issue - eg usb port? I tried to clean it the best I can, but doesnt help.
As said Samsung offer a limited 24 months warranty .
But root or custom roms etc will void .
The vendor EE is an alternative but under Sale Of Goods Act you will have to prove that the product should have lasted longer etc via an engineers report .
Hi all
This is what I done. I took the Note 3 to Samsungs repair centre. Shortly: they said they probably need change the usb port and screen and will be done by end of day. No calls nothing. Next day I pop in they say its not been done as there is water damage!!! They show pics of corrosion inside the phone, I believe and leave. They quoted fix it outside warranty to £180.
I go to ebay and bought a new usb port for less than fiver. Changed it today, was 15min job. The phone charges ok I think now, but the screen still not turning off!!! Im gutted.
Interestingly I didnt see any sign of that corrosion when replacing the usb... hmmm... cheeky Samsung repair guys? The phone never seen water, believe me.
Any ideas whats next... I cant afford a new phone or buy new screen.
Thanks
Water damage is part of the repair check list and immediately voids warranty .
Not much you can do if you cannot buy a screen .
Plus water damage may be internal damage and not the screen at all .
I do agree with what you say of course. However I never dropped the phone in water. I did buy the explanation of shower mist or something if the phone was nearby, they showed me pics they took inside of the phone: however when open it up this morning I didnt see any of the corrosion. Have I been tricked or am I blind... :/