[Q] Nexus internal memory broken? - Nexus 7 Q&A, Help & Troubleshooting

Hi folks,
I have just flashed stock boot.img 4.4.2. and now I see that my internal storage shrunk from 28gb to 6 gb max..
So, where are my 22gb?
Edit: Help.. I just cant get it back.. In the screenshot it says: 6gb available out of 29gb.. with a full wipe and clean install!
Please, help! I have tried wugs toolkit, but flashing stock and going back to all normal doesn't work, because it always fails..

duvee said:
Hi folks,
I have just flashed stock boot.img 4.4.2. and now I see that my internal storage shrunk from 28gb to 6 gb max..
So, where are my 22gb?
I must admit, I didnt flashed it like always, but everything looked fine because it booted..
I know this has something to do with partitions, but I dont have knowledge about that. I used a wipescript.
Cheers,
Duvee
Click to expand...
Click to collapse
I thought I read somewhere, I could be wrong, that after a stock flash you need to do a factory reset within the device to really be a "stock" flash...
Sent from my Nexus 5 using xda app-developers app

Never heard of that step?.. Can somebody confirm this is needed to get the normal internal storage?
I have a 32gb model, and at 'storage' there was always a total of 28+gb . Now I know you loose some gb due to the fact it is needed for android to run. But I cant believe my internal storage really shrunk from 28+ to 6gb.
Is it reversable?

Yea its reversible your nexus thinks its the 8 GB version try factory reset , wipe cache and wipe dalvic cache and if the all fails reflash the ROM basicly you need to get your nexus to reevaluate its storage
Sent from my C5303 using xda app-developers app

Sounds logical.. Thnx will try that!

See op for edit.. Please help, somebody..

OK try this one make sure you wipe everything (not the bootloader) as per the instructions http://forum.xda-developers.com/showthread.php?t=1907796
[GUIDE] Flashing a Factory Image with fastboot / return to stock
Programming is a race between engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.

hehe, i appreciate the help!
but I manage to fix it..
I was lucky I had a really old version of Wugs toolkit on my laptop.. Happy I did not remove that one. Because going back to stock worked really good on that version.
Now I installed stock by flashing boot, system, etc one by one and it all worked out well.
finally problem solved

Related

[Q] Why does my 16 GB model think it only has 8 GB?

So I was messing around rooting, unlocking the bootloader, and whatnot with my Nexus 4 16 GB, and bricked it somewhere along the way.
I followed this guide to return to stock and everything started working perfectly again.
Except, the storage is now only showing 5.67 GB total which may indicate that it's the 8 GB model. But I'm absolutely certain that I've the 16 GB one as it's showing just fine before I bricked it.
What should I do to get my $50 worth of space back?
elkhouri said:
So I was messing around rooting, unlocking the bootloader, and whatnot with my Nexus 4 16 GB, and bricked it somewhere along the way.
I followed this guide to return to stock and everything started working perfectly again.
Except, the storage is now only showing 5.67 GB total which may indicate that it's the 8 GB model. But I'm absolutely certain that I've the 16 GB one as it's showing just fine before I bricked it.
What should I do to get my $50 worth of space back?
Click to expand...
Click to collapse
I ran into the same issue last week.
adb -w might be enough.
You can try fastboot -w update image-occam-jop40d.zip
Here's my link: http://forum.xda-developers.com/showthread.php?t=2028405 with more linky goodness inside. Thank El Daddy.
this is a known software bug; try flashing the stock rom via Googles script in the rom package instead that might fix it; also make sure you downloaded the rom package direct from google.
just extract the "occam-jop40c-factory-cd3dc140.tgz" into the platform-tools directory of the android SDK then run the flashall.bat script google provided it should fix the problem as it uses the -w update.
im not sure why people bother flashing everything manually takes too long, and if your not expirenced at flashing its more prone to cause issues from user error google gave us scripts for a reason
Sorry for not realizing a thread with the exact same issue already exists.
And thanks! I shall go try that right now.
elkhouri said:
Sorry for not realizing a thread with the exact same issue already exists.
And thanks! I shall go try that right now.
Click to expand...
Click to collapse
Just follow what it says in the link El Daddy provided. If you have a lot of data you don't want to lose adb back up and restore is painless, just a little slow.
Sent from my Nexus 4 using Tapatalk 2
I made a thread about this last week. It's been buried though.
http://forum.xda-developers.com/showthread.php?p=35119185
Thanks for the link CMNein!
Sent from my Nexus 4
Alright, followed the steps here. Wiped/erased data, cache, everything, then updated using the image-occam-jop40d.zip that I got from Google devs.
Now it won't boot up past the X. Any suggestions? Help much appreciated.
elkhouri said:
Alright, followed the steps here. Wiped/erased data, cache, everything, then updated using the image-occam-jop40d.zip that I got from Google devs.
Now it won't boot up past the X. Any suggestions? Help much appreciated.
Click to expand...
Click to collapse
Reboot into stock recovery. Press volume up and power to open the menu.
Factory reset and wipe cache from there.
Sent from my Nexus 4
El Daddy said:
Reboot into stock recovery. Press volume up and power to open the menu.
Factory reset and wipe cache from there.
Sent from my Nexus 4
Click to expand...
Click to collapse
Thank you very much. Problem solved, and everything back to normal.
This has truly been the most helpful community.

[Q] Anyone knows where my storagespace went after upgrading to 4.3?

Hey guys,
i noticed something weird after ugrading to android 4.3 (official images).
After the upgrade and setting up my n4 i noticed that my available storagespace was only 6gb, but i have a 16gb model so it must be around 12gb user available space(????) at minimum i guess.
Somebody noticed this too or is there some explaination for this??
I clean flashed the sh*t out of it so that shouldn't be the problem i think.
Cheers
Sgace said:
Hey guys,
i noticed something weird after ugrading to android 4.3 (official images).
After the upgrade and setting up my n4 i noticed that my available storagespace was only 6gb, but i have a 16gb model so it must be around 12gb user available space(????) at minimum i guess.
Somebody noticed this too or is there some explaination for this??
I clean flashed the sh*t out of it so that shouldn't be the problem i think.
Cheers
Click to expand...
Click to collapse
I don't recall the exact cause of this. But if you flash the factory images with the bat file it will be back to normal.
That will also wipe your phone though so keep that in mind.
albundy2010 said:
I don't recall the exact cause of this. But if you flash the factory images with the bat file it will be back to normal.
That will also wipe your phone though so keep that in mind.
Click to expand...
Click to collapse
THNX m8,
gonna try asap!! Will report back.
Really??? So flashing the img one by one isn't the best way to do it, tought it was the right way.
Cheers.
Sgace said:
THNX m8,
gonna try asap!! Will report back.
Really??? So flashing the img one by one isn't the best way to do it, tought it was the right way.
Cheers.
Click to expand...
Click to collapse
I'm sure it can be done no problem flashing them one by one. Just can't recall what causes it. Whether you need to fastboot erase things or what. Maybe don't flash the userdata. Img Had it happen to me on the original nexus 7.
I'm pretty sure if you look around in the how to threads its probably mentioned and explained. Or a Google search. I just don't care. Since the flashing script fixes it / doesn't cause it.
I think it mostly comes up from erasing cache instead of formatting it. I ran into it the other day too when going back to stock. You can try wiping cache if you installed a custom recovery, otherwise a factory reset (formatting data/cache) cleared out up for me
Sent from my Nexus 4 using Tapatalk 4 Beta
Sgace,
I have the same problem.
Did you manage to solve it?
albundy2010,
Do you mean the file named flash-all.bat?
If yes, what should I do with it? enter the bootloader and double click on the file? I mostly used toolkits by now...
Thanks!
Edit: Nevermind, it seems a factory reset (from the phone settings, not recovery) fixed the problem. Wierd.
It will return to phone to a clean full stock 4.3. It will be exactly like how a device would ship from Google with 4.3 on it. Except that the boot loader will still be unlocked.
To use the bat file its fairly simple.
1. Unpack the file you get from Google. Do not extract the files you end up with any further.
2. Depending on how your system is set up it can vary. So just do this to make to be sure. Move everything that was extracted to whatever directory has the fastboot executable ( fastboot exe)in it. Toolkit folder maybe ( I don't use those awful things so no idea where it puts things.). Or the platform tools folder in the SDK if that's installed.
3. Yes the phone needs to be in the bootlader. Once you're in the boot loader just click on the bat from within the folder with the fastboot.exe from step 2.
All this is assuming your computer has the proper drivers / working fastboot etc.
Still lost or can't figure it out, follow the flash factory images guide.
For me also a factoryreset from settings did the job.
Thnx for the help Guys!!
Cheers
Sent from my Nexus 4 using xda app-developers app

[Q] Please make my Nexus 4 be 16 GB again

HI. I've tried to restore my Nexus 4 16GB to Google Factory Images. I've tried 4.2.2 and 4.3 images and my Nexus reports SDCARD partition to be 8 GB, but it should be 16 GB. I dont know what to do next because I've traied everything I've found to restore my Nexus to 16 GB again, e.g. HERE. Please provide me a procedure that will restore my Nexus' SD partition to be 16GB again.
Go to recovery factory reset. I had this once and that's how I fixed it. BTW this was in the stock android recovery
Sent from my Nexus 4 using xda app-developers app
daerragh said:
HI. I've tried to restore my Nexus 4 16GB to Google Factory Images. I've tried 4.2.2 and 4.3 images and my Nexus reports SDCARD partition to be 8 GB, but it should be 16 GB. I dont know what to do next because I've traied everything I've found to restore my Nexus to 16 GB again, e.g. HERE. Please provide me a procedure that will restore my Nexus' SD partition to be 16GB again.
Click to expand...
Click to collapse
Hey its easy to restore back your 16 GB Partition follow this post on how to restore back 16Gb and your back on track
http://forum.xda-developers.com/showthread.php?p=43164157#post43164157
Kindly Hit the Thanks Button as a Token of Appreciation
daerragh said:
HI. I've tried to restore my Nexus 4 16GB to Google Factory Images. I've tried 4.2.2 and 4.3 images and my Nexus reports SDCARD partition to be 8 GB, but it should be 16 GB. I dont know what to do next because I've traied everything I've found to restore my Nexus to 16 GB again, e.g. HERE. Please provide me a procedure that will restore my Nexus' SD partition to be 16GB again.
Click to expand...
Click to collapse
hey did the procedure listed above help... Also dont panic next time but start googling and reading since more than likely your issue whatever it is has happened to others and with a little research you will find the answer
Thanks guys. Factory reset in stock recovery did the trick.
daerragh said:
Thanks guys. Factory reset in stock recovery did the trick.
Click to expand...
Click to collapse
how did you do factory reset with stock recovery?
importante
fx5187 said:
how did you do factory reset with stock recovery?
Click to expand...
Click to collapse
daerragh said:
thanks guys. Factory reset in stock recovery did the trick.
Click to expand...
Click to collapse
playya said:
hey did the procedure listed above help... Also dont panic next time but start googling and reading since more than likely your issue whatever it is has happened to others and with a little research you will find the answer
Click to expand...
Click to collapse
dont help this malware spreading prick

Missing Storage Space

Ok so who stole my internal storage space, I know it wasn't the backups as they aren't any in /mnt/shell/emulated/?
I'm very confused
ScuzUK said:
Ok so who stole my internal storage space, I know it wasn't the backups as they aren't any in /mnt/shell/emulated/?
I'm very confused
Click to expand...
Click to collapse
Ok - so its not just me. I updated to 4.4 yesterday and this morning noticed I was missing a lot of space.
I did a manual update then installed Team Win recovery - now only have 5.67 out of 16 gigs space.
No idea what the issue is but if anyone can help......
backups are on /data/media/clockworkmod
for twrp is the space avalaible only 6gigs or u have 6gigs left of 13 gigs?
opssemnik said:
backups are on /data/media/clockworkmod
for twrp is the space avalaible only 6gigs or u have 6gigs left of 13 gigs?
Click to expand...
Click to collapse
I'm not sure where in TWRP to see the amount of space - best I can find is under backups it tells me I have 2001 mb free, same as in the phone settings.
Under the mount menu I do see that only unmount data and unmount cache are x'd. Mount system and Mount SD card are unchecked. And it's set to use internal storage.
And just in case it helps:
mattarse said:
Ok - so its not just me. I updated to 4.4 yesterday and this morning noticed I was missing a lot of space.
I did a manual update then installed Team Win recovery - now only have 5.67 out of 16 gigs space.
No idea what the issue is but if anyone can help......
Click to expand...
Click to collapse
My friend you are right you are not the only one and I assume you updated using the images right? Ok well if you look on every page of this section of our lovely forum you will see multiple threads with the same issue. Simple man you need stock recovery and you would have to do a factory reset to get your storage back but from stock and not custom recovery... For more info simply scroll through these pages or use Google
Edit: My bad by manual update did you mean images? Or did you use which I think all should use the numerous zip files out there
playya said:
My friend you are right you are not the only one and I assume you updated using the images right? Ok well if you look on every page of this section of our lovely forum you will see multiple threads with the same issue. Simple man you need stock recovery and you would have to do a factory reset to get your storage back but from stock and not custom recovery... For more info simply scroll through these pages or use Google
Edit: My bad by manual update did you mean images? Or did you use which I think all should use the numerous zip files out there
Click to expand...
Click to collapse
I used the images downloaded from here -
https://dl.google.com/dl/android/aosp/occam-krt16o-factory-75ccae7a.tgz
Installed using fastboot - went back to a completely blank, stock phone.
So if I redo it with stick recovery - am I going to lose it again if I install twrp again? All past post I find are a little vague as to the cause and effect.
mattarse said:
I used the images downloaded from here -
https://dl.google.com/dl/android/aosp/occam-krt16o-factory-75ccae7a.tgz
Installed using fastboot - went back to a completely blank, stock phone.
So if I redo it with stick recovery - am I going to lose it again if I install twrp again? All past post I find are a little vague as to the cause and effect.
Click to expand...
Click to collapse
my friend have you searched for your issue after I mentioned it. There are tutorials on what to do. You have to go back to stock recovery and then do a data/factory wipe... Sorry no you will not lose anything after reinstalling TWRP, its not TWRP that caused your issue
playya said:
my friend have you searched for your issue after I mentioned it. There are tutorials on what to do. You have to go back to stock recovery and then do a data/factory wipe... Sorry no you will not lose anything after reinstalling TWRP, its not TWRP that caused your issue
Click to expand...
Click to collapse
I searched and found the fix - but couldn't find a specific answer as to whether TWRP was causing the issue or not.
The space is back now though - thanks - about to add twrp again and root it once more.
mattarse said:
I searched and found the fix - but couldn't find a specific answer as to whether TWRP was causing the issue or not.
The space is back now though - thanks - about to add twrp again and root it once more.
Click to expand...
Click to collapse
Glad you are back up and running
Sent from my Nexus 4 using Tapatalk

Running out of storage space, but totals are wrong!

I updated my Nexus 4 to LMY 48T yesterday and noticed that my storage space is all screwed up. The totals of all my storage come to about 5GB total according to all the internal storage added up. So I am somehow missing approx 8GB of storage space that is not accounted for. I downgraded to LMY 48M to see if the new update had a bug. Nothing!! Somehow my phone has burned 8GB of space. How do I get this back to what it is supposed to read.??? I tried wiping the cache partition, no good. I am fresh out of ideas.
This is a common issue you need to reflash the factory images and it will be fixed.
Sent from my Nexus 4 using Tapatalk
iSn0w32 said:
This is a common issue you need to reflash the factory images and it will be fixed.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Not only did I reflash the same factory image 3 times I even rolled back to an earlier image. It still says I only have 1 . 2GB of storage space available, but when you total up everything you come to maybe 4 or 5 GB used and there is 8 GB missing. I used Wugs Toolkit to root and flash images. The only thing I haven't done is to do a complete factory reset.
http://forum.xda-developers.com/nexus-4/general/how-to-fix-internal-storage-16gb-8gb-t2033692
You should really learn the art of SEARCHING. You would have spent less time looking for the answer than you did typing this post!
hp420 said:
http://forum.xda-developers.com/nexus-4/general/how-to-fix-internal-storage-16gb-8gb-t2033692
You should really learn the art of SEARCHING. You would have spent less time looking for the answer than you did typing this post!
Click to expand...
Click to collapse
The art of the search set aside, are you directing me to do a factory reset, period to get my storage space back, because I am trying to avoid a total factory reset at all costs. I was using Wugs Toolkit to flash the updates using the "No Wipe" mode. Maybe it won't work without doing the complete factory reset, but as I said I was trying to get my space back without using the most drastic measures. I booted into recovery and used the cache partition wipe hoping that might work, not to mention using GOOGLE to look up about 25 methods that all said the same thing, some easy some a little more complex, but they all come back to a " Complete Factory Reset" . Anyway, unless I'm not reading your post right thanks for your thoughts.
randyboy99 said:
The art of the search set aside, are you directing me to do a factory reset, period to get my storage space back, because I am trying to avoid a total factory reset at all costs. I was using Wugs Toolkit to flash the updates using the "No Wipe" mode. Maybe it won't work without doing the complete factory reset, but as I said I was trying to get my space back without using the most drastic measures. I booted into recovery and used the cache partition wipe hoping that might work, not to mention using GOOGLE to look up about 25 methods that all said the same thing, some easy some a little more complex, but they all come back to a " Complete Factory Reset" . Anyway, unless I'm not reading your post right thanks for your thoughts.
Click to expand...
Click to collapse
I linked you there because that is THE option...there is no alternative. Copy your files, run a nandroid and copy it to your computer, then settle in for a factory reset.
I have to do it every single time I flash an Ubuntu or Mozilla rom, and even some factory images. I've been doing it for a LONG TIME...trust me when I tell you this: there is no alternative.
There is one good piece of news, though...when you restore that nandroid your storage will be right, as long as you follow the guide correctly
Also, factory reset from stock recovery isn't 100%....erasing every single partition and reflashing from fastboot is.

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