Database Users

WiFi hotspot

Hello
I have unbranded dhd and UK t-mobile network I cannot get my WiFi hotspot to work.
I am running the latest firmware, can anyone help ?

intrancer said:
Hello
I have unbranded dhd and UK t-mobile network I cannot get my WiFi hotspot to work.
I am running the latest firmware, can anyone help ?
Click to expand...
Click to collapse
I personally haven't had any issues and I'm on TMo UK. Have you tried enabling it both ways? From the wireless settings in the settings menu and from the app in the app drawer?
Sent from my DHD

misterzak said:
I personally haven't had any issues and I'm on TMo UK. Have you tried enabling it both ways? From the wireless settings in the settings menu and from the app in the app drawer?
Sent from my DHD
Click to expand...
Click to collapse
i get the laptop connected but i have no internet access, is there a connection with the apn settigns if so what are the settings?

intrancer said:
i get the laptop connected but i have no internet access, is there a connection with the apn settigns if so what are the settings?
Click to expand...
Click to collapse
When I connect, it takes about 5 to 8 minutes until I can get access. Try leaving it connected for a while.

on tmobile uk too and no issues here. start the hotspot, search on the laptop for the wifi name and enter code.
Maybe post the steps you have done so far so people can try and see whats wrong?

skimminstones said:
on tmobile uk too and no issues here. start the hotspot, search on the laptop for the wifi name and enter code.
Maybe post the steps you have done so far so people can try and see whats wrong?
Click to expand...
Click to collapse
Select Hotspot app
Inputed router name and security code WPA(TKIP) 9 letters
Selected checkbox 'Portable Wi-fi Hotspot'
Searched on laptop for router and inputed WPA
Laptop connected
Started internet app like firefox
On phone in the notification area the hotspot '3G' text (not the symbol) keeps dropping after a few mins and reappears

Ok sorted I think there was a problem with the apn I removed user and password entries and all sorted.
Sent from my Desire HD using Tapatalk

[Q] Major Wifi Issue!!

I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!

roni2915 said:
I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!
Click to expand...
Click to collapse
this happened to my older brother's s4 too we even sent it back to our retailer thinking its a factory defect but it turns out to be router incompatibilities. I suggest replacing your router to a preferably future-proof one, the ones with the ac standards. Routers such as netgear or asus are some of my recommended ones
http://www.asus.com.au/Networks/product.aspx?P_ID=LzShv8ma7TrQB4eO&templete=2
http://www.netgear.com/home/products/wirelessrouters/ultimate-performance/R6250.aspx#
-----------
if you use a dsl connection use a dual-band router with adsl support such as these products.
http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND3700.aspx
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND4000.aspx
http://www.asus.com.au/Networks/ADSL_Modem_Routers/DSLN55U_Annex_A/
for more information on this issue you can check this thread
http://www.galaxys4forums.net/forum/12-galaxy-s4-help/292-wi-fi-connectivity-issues-5.html
You can check the website of these routers for more choices Goodluck!

Reserved
Sent from my GT-I9500 using xda app-developers app

SignetSphere said:
this happened to my older brother's s4 too we even sent it back to our retailer thinking its a factory defect but it turns out to be router incompatibilities. I suggest replacing your router to a preferably future-proof one, the ones with the ac standards. Routers such as netgear or asus are some of my recommended ones
http://www.asus.com.au/Networks/product.aspx?P_ID=LzShv8ma7TrQB4eO&templete=2
http://www.netgear.com/home/products/wirelessrouters/ultimate-performance/R6250.aspx#
-----------
if you use a dsl connection use a dual-band router with adsl support such as these products.
http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND3700.aspx
http://www.netgear.com/home/products/wirelessrouters/high-performance/DGND4000.aspx
http://www.asus.com.au/Networks/ADSL_Modem_Routers/DSLN55U_Annex_A/
for more information on this issue you can check this thread
http://www.galaxys4forums.net/forum/12-galaxy-s4-help/292-wi-fi-connectivity-issues-5.html
You can check the website of these routers for more choices Goodluck!
Click to expand...
Click to collapse
Wow thanks.. I guess it is the router then.. BUT the thing I wonder is why all the devices still work fine and just the s4 doesnt seem to connect!!!
Or is it all the samsung galaxy s4s and they have done some tweaking with the settings... no idea..
but its good to find out for sure that its not the device!!
I shall try connecting my phone at few of my friends place... + at local starbucks/tim hortons... it better connect LOL!!
Thanks anyways

ok, happend to my sisters s4 today, when i got it for her because she liked mine so much, anyways, niether my phone or her connects to Her home router, but her old iphone 5 does. and her husbands s3 does. so i replaced there router with this one
http://www.tp-link.us/products/details/?categoryid=238&model=TL-WR941ND
and i called the SP for her network information. and programmed the new router with this PDF guide
http://www.tp-link.us/resources/document/TL-WR941ND_V5_QIG_7106504193.pdf
WORKED LIKE A CHARM
the s4 just has new wifi technology that old routers are not compatible with, so at least thats what samsung said when i called them @roni2915

so first of all i own a galaxy s (very first one) used to own a galaxy s3 and now a galaxy s4 and everyone works fine with my router BUT the reason I am posting here is, that both of my wifes iphones (3gs and 5) had problems with my router and I was able to fix it by using a different encryption method. I used to have my router on WPA/WPA2 and changed it to WPA2 only and now i am having no compatibility issues plus i didnt have to downgrade my encryption security.
oh and regarding this new "wifi technology" which the s4 happens to use, my router is 2 years old and with the above settings it connects just fine
maybe you find my post helpfull

Just unplug your router for 10 seconds and then plug it back. Try again to connect to your router. Maybe your router doesn't see you new device.
Sent from my GT-I9505 using xda premium

roni2915 said:
Wow thanks.. I guess it is the router then.. BUT the thing I wonder is why all the devices still work fine and just the s4 doesnt seem to connect!!!
Or is it all the samsung galaxy s4s and they have done some tweaking with the settings... no idea..
but its good to find out for sure that its not the device!!
I shall try connecting my phone at few of my friends place... + at local starbucks/tim hortons... it better connect LOL!!
Thanks anyways
Click to expand...
Click to collapse
My s3 and my sister's sony xperia acro s and other wifi devices works fine on our previous router. Only the S4 isn't. It always gets stuck on obtaining ip address then fails to obtain one saying the network is too slow and thus got disabled. When we changed our router to a new one it connected instantaneously so i'm pretty certain that this is a router incompatibility issue.
We're using this one btw http://www.tp-link.us/products/details/?categoryid=219&model=TD-W8980 took a week to arrive from the US shipping from our relatives there

roni2915 said:
I am having a major issue with the wifi on my i9500!!
So I bought this phone from a guy.. he said the phone is never used and by looking at the condition, it seemed he was telling the truth!!
So anyways... I buy it, come home and I double check everything on the phone and also try my wifi network... I couldn't connect to my home network!! Its the same network that I connected my macbook, my previous phones (s3 and note 2)... every other device works fine except this s4!!!
So i thought the phone was faulty, and thats the reason the guy sold it to me!!!
So... I borrowed another i9500 from a store and asked them i need to check if my home wifi works... and again same thing.. It doesnt work on my home network!!
I also tried going in yorkdale mall and checked my girlfriends note 2 and my s4 and tried connecting to the open network!!
NOTE 2 connected in 15-20 seconds.. while the s4 never connected and kept on saying "acquiring IP address".. I tried connecting to my home network by doing "Advanced Connection" and manually adding the IP address.. IT CONNECTS! But i cannot do anything.. theres no internet access!!
Now im confused as to if my home network is the issue here, but if that was the case.. why did my girlfriends note 2 connect to the open network at yorkdale mall while mine didn't connect at all!!!
CAN SOMEONE PLEASE HELP ME!! I USE internet by this company called "CIK"... yeah my dads trying something new... we definitely get more speed on every device!! so its definitely better that way! but the only problem is i cannot connect my s4... Now i dont know if its the s4 itself, or my home network!!!
I need wifi... yes i do have 6gb data plan, but then i'll be going out of country soon and i'll be needing wifi for sure!!
sorry for the confusion... but all i need is to get my wifi working.. or if the device's wifi is faulty, how can i find that out for sure!
any help would really be appreciated!
thanks in advance people!!
Click to expand...
Click to collapse
Classic router issue, every new generation of phone will have some issue with older access points, in most cases a firmware update to the router / ap can solve the issue, though it does depend how old the AP is and the manufacturer. some Public hotspots are very very very old!
---------- Post added at 08:09 AM ---------- Previous post was at 08:06 AM ----------
calinormy said:
Just unplug your router for 10 seconds and then plug it back. Try again to connect to your router. Maybe your router doesn't see you new device.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
This can work but its rare in my experience, though sometimes factory resetting the AP can help if you have configured it for high band 54GX2 or what ever its called (double speed N) which wasnt standardised to begin with and thus has some issue with devices who are working on the standard. Dropping back to N or G can solve the issue.. just depends on router and setup.

[Q] Forgets wifi networks?

I have a new AT&T Galaxy S4. It's not rooted or anything. It's stock.
I connect to my home Wifi in the evening. During the day at work, I turn off Wifi and use LTE. When I get home and I turn Wifi back on, it has forgotten my Wifi network. This is without restarting the phone or anything.
Has anyone else noticed this? I have never had this issue on an Android phone.

greyhulk said:
I have a new AT&T Galaxy S4. It's not rooted or anything. It's stock.
I connect to my home Wifi in the evening. During the day at work, I turn off Wifi and use LTE. When I get home and I turn Wifi back on, it has forgotten my Wifi network. This is without restarting the phone or anything.
Has anyone else noticed this? I have never had this issue on an Android phone.
Click to expand...
Click to collapse
How are you turning off WiFi? Are you disconnecting it and then turning it off? Or just turning it off?

hyelton said:
How are you turning off WiFi? Are you disconnecting it and then turning it off? Or just turning it off?
Click to expand...
Click to collapse
I'm just toggling it using the toggle in the notification shade.
I have also noticed that the list of Wifi networks is huge, including Wifi networks that are not even in range and it doesn't seem to be prioritizing the ones that have the strongest signal. I manually created a wifi network with the info for my router and have toggled it off and on a few times and it's connecting automatically, but I shouldn't have had to do this.

greyhulk said:
I'm just toggling it using the toggle in the notification shade.
I have also noticed that the list of Wifi networks is huge, including Wifi networks that are not even in range and it doesn't seem to be prioritizing the ones that have the strongest signal. I manually created a wifi network with the info for my router and have toggled it off and on a few times and it's connecting automatically, but I shouldn't have had to do this.
Click to expand...
Click to collapse
The "List" of wifi networks that are huge are networks you HAVE connected too in the past...
Say you come to my house and Connect to my Network. You Come back home your still gonna see my network in that list, as you had connected to it before... its like that with EVERY phone and device that connects to wifi. If you want them gone just click on them and select forget.

hyelton said:
The "List" of wifi networks that are huge are networks you HAVE connected too in the past...
Say you come to my house and Connect to my Network. You Come back home your still gonna see my network in that list, as you had connected to it before... its like that with EVERY phone and device that connects to wifi. If you want them gone just click on them and select forget.
Click to expand...
Click to collapse
I have never connected to most of the networks listed and this is new out of the box.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

greyhulk said:
I have never connected to most of the networks listed and this is new out of the box.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Did you log into a Google Account you have used Previously on another phone? If you did NOT uncheck the box when signing into google it will sometimes load the networks you had from an older phone. If not then your phone is NOT NEW

It's definitely new. It came out of a sealed box. I did restore an old account. Thing is, I can't "forget" any of those networks. It's not an option.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

greyhulk said:
It's definitely new. It came out of a sealed box. I did restore an old account. Thing is, I can't "forget" any of those networks. It's not an option.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
thats very odd you might just need to reform a factory reset.

new S4 forgetting wifi networks
Having the same issue here, occasionally I will walk into the house or the office to find that the S4 has forgotten the network key and I have to type it in again manually.
I leave wifi turned pretty much all the time and when it's working right it logs on to which ever router is in range. Unfortunately most of the time it's not working right & I'm doing a lot of typing.
Have done a factory reset with no effect.
Any thoughts would be VERY welcome.
Jon

Give a try to this: http://forum.xda-developers.com/showpost.php?p=51180156&postcount=2
This method works with my I337 NI1 Unlocked Rooted. I uses ES Explorer with Root Explorer enabled.
I went to the "system " folder in the device, scrolled down until I found "build prop" then edited using ES Explorer Note Editor.
Greatly appreciated and high credit to dajumper's work !!

yhendra said:
Give a try to this: http://forum.xda-developers.com/showpost.php?p=51180156&postcount=2
This method works with my I337 NI1 Unlocked Rooted. I uses ES Explorer with Root Explorer enabled.
I went to the "system " folder in the device, scrolled down until I found "build prop" then edited using ES Explorer Note Editor.
Greatly appreciated and high credit to dajumper's work !!
Click to expand...
Click to collapse
+1 on this, I solved the same issue with it.
Sent from my SGH-I337

[Q] wifi and firewall

hi, I just got a Galaxy note 4, I can connect to wifi everwhere but not at work. I get error that password is incorrect, I have the same password so I know my password. My stepson has a galaxy s5 and has no problem connection. I actually just returned my first phone after trying 5 days to get it connect at work. Both Comcast box and firewall have been reset. So I am not sure where to go stepson suggest change to developer operating system. I have tried safe mode, soft reset and factory reset to no luck.
This is last resort - before I return and get a different brand/model phone

if you can connect everywhere except work its your work problem. some workplaces use cisco and proprietary protocols to login to wifi after connection. if your workplace does that you will not be able to connect. no phone will. ask your work wifi to use WPA2 with AES instead of some proprietary protocol for wifi. if your son has installed some non standard rom to get his s5 to connect you will need to buy an s5 and do the same.

snowmmk said:
hi, I just got a Galaxy note 4, I can connect to wifi everwhere but not at work. I get error that password is incorrect, I have the same password so I know my password. My stepson has a galaxy s5 and has no problem connection. I actually just returned my first phone after trying 5 days to get it connect at work. Both Comcast box and firewall have been reset. So I am not sure where to go stepson suggest change to developer operating system. I have tried safe mode, soft reset and factory reset to no luck.
This is last resort - before I return and get a different brand/model phone
Click to expand...
Click to collapse
It is very likely that your work uses wifi protected setup. You need access to router or access point to finish setup. Ask your IT guys to help you. It needs to be done once only.
Sent from my SM-N910T using XDA Free mobile app

response from IT
darekz said:
It is very likely that your work uses wifi protected setup. You need access to router or access point to finish setup. Ask your IT guys to help you. It needs to be done once only.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Response from my IT guys - -they are very helpful since this is a personal phone and not company issued.
I don't have a good reason for this one device to have a problem connecting to this one network. I believe we have eliminated common errors such as mistyped or incorrect password, since you have personally been able to connect other devices without issue. This also eliminates the possibility of a 1-time setup or authorization requirement, as you did not need that for the other devices. I will need to look into whether there could be a technological incompatibility between the two devices.
We will look into this further and have to get back to you.

response
zurkx said:
if you can connect everywhere except work its your work problem. some workplaces use cisco and proprietary protocols to login to wifi after connection. if your workplace does that you will not be able to connect. no phone will. ask your work wifi to use WPA2 with AES instead of some proprietary protocol for wifi. if your son has installed some non standard rom to get his s5 to connect you will need to buy an s5 and do the same.
Click to expand...
Click to collapse
We have a WPA2. We have people come visit all the time and have them connect.
I am just wondering in there is something in this phone operating system that is more technological updated than the systems we are using and could be the problem

I still would try to use Wifi Protected Setup. It is software depended and Note 4 is capable of using WPS while many others not. It is possible that software in Note 4 sensing that access point has that feature and requesting it. Im not network specialist but I setup few laptops for my friends. They were using Dell Vostro laptops and by default they required using WPS to connect to home network. Once that feature was disabled they connected with no problem using user password.
Sent from my SM-N910T using XDA Free mobile app
---------- Post added at 12:40 PM ---------- Previous post was at 12:38 PM ----------
Maybe that be any help for you.
http://www.samsung.com/us/support/faq/FAQ00057286/74370/SM-N900VZKEVZW
Sent from my SM-N910T using XDA Free mobile app

snowmmk said:
We have a WPA2. We have people come visit all the time and have them connect.
I am just wondering in there is something in this phone operating system that is more technological updated than the systems we are using and could be the problem
Click to expand...
Click to collapse
not possible since i have connected to both WPA2-PSK AES and WPA2-EAP AES systems. EAP requires a username/password instead of just a password.
the only system i have not been able to connect to is a WPA-CKIP and WPA2-CKIP which is a cisco proprietary protocol.

connection made
darekz said:
I still would try to use Wifi Protected Setup. It is software depended and Note 4 is capable of using WPS while many others not. It is possible that software in Note 4 sensing that access point has that feature and requesting it. Im not network specialist but I setup few laptops for my friends. They were using Dell Vostro laptops and by default they required using WPS to connect to home network. Once that feature was disabled they connected with no problem using user password.
Sent from my SM-N910T using XDA Free mobile app
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Hi all,
My Phone has connected to the company wifi. I was searching for an infinity hot spot since I am an infinity customer and was scanning and then I am connected to the company wifi. Then it began to do all these updates and I did nothing to prompt this. (weird since it can connect at home and this did not happen) I have been in contact with Samsung and have been explaining my issue - part of their process is you need to enter model and serial number- is it possible for them to track my phone - I am wondering as when I have called HP for service they can find my laptop. Very weird, but I am happy, Hopefully it will continue to work like this and I can begin to use this phone to its full potential.

yes samsung and google can both track your phone.

Internet Unavailable, The Internet is unavailable with a Wifi Connection

Hey Guys,
Got my V20 yesterday. When I connect to my office Wifi, (Both 2GHz and 5GHz bands), it connects successfully but I then get a popup saying "Internet Unavailable - The internet is unavailable with a Wifi Connection <Connection_Name>"
Office ISP - Starhub Singapore
Home ISP - Singtel Singapore
Phone Model - H990ds
Note: Works fine with my home connection. On both frequencies.

Only thing I can think of is you need to sign in with your company Wi-Fi password. I get the same issues at my work Wi-Fi. Once I input the password everything connects fine.
Sent from my LG-H910 using Tapatalk

Dark Jedi said:
Only thing I can think of is you need to sign in with your company Wi-Fi password. I get the same issues at my work Wi-Fi. Once I input the password everything connects fine.
Sent from my LG-H910 using Tapatalk
Click to expand...
Click to collapse
There is no Company WiFi password We just need to connect to the network and that's about it.

Sorry I can't think of any other reason why it doesn't work then.
Sent from my LG-H910 using Tapatalk

Dark Jedi said:
Sorry I can't think of any other reason why it doesn't work then.
Sent from my LG-H910 using Tapatalk
Click to expand...
Click to collapse
Okay so I managed to solve this problem
For those who might face the same issue, these are the steps I took:
-> Forget WiFi network giving issues.
->Settings -> General -> Backup and Reset -> Reset Network Settings
->Restart the device
->Try connecting to the network again and Voila!

InsertDumbNick said:
Okay so I managed to solve this problem
For those who might face the same issue, these are the steps I took:
-> Forget WiFi network giving issues.
->Settings -> General -> Backup and Reset -> Reset Network Settings
->Restart the device
->Try connecting to the network again and Voila!
Click to expand...
Click to collapse
Sorry to bump such an old thread but I've tried all of this and it still disconnects from my home wi-fi regardless of what SSID I use. Any other ideas?

Internet unavailable
Hey
I'm having the "INTERNET UNAVAILABILE" issue. Plz help. Everyone else connects fine, with many different devices and computer. But Me?? I connect fast and easy to the Wifi but everytime the "Internet is unavailable". I've reset network settings and restarted my device and have followed every other trouble shooting that's recommended.. Still nothing. I've been using my data but its going FAST! Plz help!
**idk if it helps but I'm using an LG STYLO 3.
InsertDumbNick said:
Hey Guys,
Got my V20 yesterday. When I connect to my office Wifi, (Both 2GHz and 5GHz bands), it connects successfully but I then get a popup saying "Internet Unavailable - The internet is unavailable with a Wifi Connection <Connection_Name>"
Office ISP - Starhub Singapore
Home ISP - Singtel Singapore
Phone Model - H990ds
Note: Works fine with my home connection. On both frequencies.
Click to expand...
Click to collapse