AT&T: Hardware Failing? - G2 Q&A, Help & Troubleshooting

Hey guys,
So I was on PowerUser 2.0. For months I was fine but it started going nuts yesterday when I woke up. I somehow managed to get it back to stock JellyBean but there are still the same issues.
What is happening:
I can get the phone to start. Sometimes it goes through the LG screen multiple times, though. It usually freezes up 2-5 minutes after startup and just restarts. If the screen turns off it's even more likely to be frozen. This is more like the black screen of death -- can't get it to turn back on but the phone is still "on."
Then I have to hard reset it and go from there and rinse repeat.
Is this the hardware failing? Any ideas for what to do?

Adding on to this. The led is blinking in a weird pattern when the screen is off(not when it fails to wake up but just in general). I'm able to use it for hours at a time now but I think it may have something to do with heavy use or it heating up. Just seems weird that it is still functional and everything seems fine it just seems like I can't get the display to come back on. I'm relatively sure the phone is fine behind scenes but then again a lot of the freeze ups come with the phone on and the whole screen just won't react then it restarts on its own
Sent from my LG-D800 using XDA Premium 4 mobile app

No ideas?
So I can get it to work generally if I just keep using it. If it heats up it seems to restart a lot. If it does start restarting I generally have to hold the power until it is fully off to restart it or it just loops the LG logo.
There's times when it goes hours between restarts, and then times it does it every ten minutes. I really think over heating has something to do with it, but I have no idea for sure.
I can't seem to find anything like it online

So I'm using a loaner phone and am letting the battery run out on the g2. It hasn't shut down once when I'm not using it. So like 3 days of uptime.
Does that help anyone with maybe pining down what's up?
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app

Related

Vibrant Freezes and WIFI freezes?

So I've had the vibrant freeze on me about 3 or 4 times out of the 2-3 weeks I've had it so far. It's gone black with the bottom four buttons still lit but it wouldn't shut of via the power button or respond to any other buttons either. Also, one time it froze yesterday after I did a master reset through the factory reset option. This time it froze while I was trying to do a speed test, the screen stayed on in the speed test window but buttons were once again nonresponsive. I haven't replicated it yet though. I have to pull the battery to get it restarted.
Another issue I've experienced a couple of times is the wifi would freeze when I turn it off through the power widget (my normal method of toggling wifi). It says that wifi is turning off but it stays in that state and never actually does. The green light would dim on the power widget as though it's turning off but it sticks there and under wifi info it just says it's turning off. When this happen, wifi will neither turn on nor off and just becomes unresponsive. I have to restart the vibrant to get wifi back to normal.
Anyone else experienced this or have any ideas on these problems?
Samsung Vibrant Freeze
drgnclwk said:
So I've had the vibrant freeze on me about 3 or 4 times out of the 2-3 weeks I've had it so far. It's gone black with the bottom four buttons still lit but it wouldn't shut of via the power button or respond to any other buttons either. Also, one time it froze yesterday after I did a master reset through the factory reset option. This time it froze while I was trying to do a speed test, the screen stayed on in the speed test window but buttons were once again nonresponsive. I haven't replicated it yet though. I have to pull the battery to get it restarted.
Another issue I've experienced a couple of times is the wifi would freeze when I turn it off through the power widget (my normal method of toggling wifi). It says that wifi is turning off but it stays in that state and never actually does. The green light would dim on the power widget as though it's turning off but it sticks there and under wifi info it just says it's turning off. When this happen, wifi will neither turn on nor off and just becomes unresponsive. I have to restart the vibrant to get wifi back to normal.
Anyone else experienced this or have any ideas on these problems?
Click to expand...
Click to collapse
has any solution been found for this ?? i have similar freezing issues with my vibrant .. i found one possible culprit listed on another site .. there is a way to disable the TeleNavGPS app (as you cannot uninstall) .. it is supposed that this interferes with the phone to the point of complete failure
Are you running stock 2.2 from Kies? I had exactly the same problems.
Sent from my SGH-T959 using XDA Premium App
You could try backing up and doing an ODIN flash to KA6. I've had similar lockups with some builds in the past but they are fairly infrequent. Currently running stock KB1 rooted with KA6 radio and it has been smooth for a long while now.
I've tried some of the 2.2.1 Roms, but I absolutely need wifi calling so I stick with stock.
Sent from my SGH-T959 using XDA Premium App
I have the same issue. On my second Vibrant running stock 2.2. About to send this one back for warranty as well. Mine will freeze from the lock screen, either stuck on the screen and the display stays on, or the screen wont come back on from idle.
FirefighterZ said:
I have the same issue. On my second Vibrant running stock 2.2. About to send this one back for warranty as well. Mine will freeze from the lock screen, either stuck on the screen and the display stays on, or the screen wont come back on from idle.
Click to expand...
Click to collapse
Have you tried another ROM? I thought my phone was broken with stock 2.2. Haven't had issues with Bionix.
Sent from my SGH-T959 using XDA Premium App
No other ROMs, I know there are a lot of good ones, but I shouldn't have to root my phone for it to work correctly. Within a week of this current Vibrant I was having these issues. I didn't purchase the Vibrant to flash ROMs, I bought it because of the specs to remain stock. On a side note..I was told after 3 warranty replacements within 90 days I will be able to get another phone from them.
FirefighterZ said:
No other ROMs, I know there are a lot of good ones, but I shouldn't have to root my phone for it to work correctly. Within a week of this current Vibrant I was having these issues. I didn't purchase the Vibrant to flash ROMs, I bought it because of the specs to remain stock. On a side note..I was told after 3 warranty replacements within 90 days I will be able to get another phone from them.
Click to expand...
Click to collapse
Yeah, know what you mean. It is silly that stock is just broken. Hopefully the OTA will be better than the Kies release. (Are they doing an OTA?)
Maybe they'll swap for a Nexus S.
Sent from my SGH-T959 using XDA Premium App
im rooted on android 2.2 but stock rom stock modem stock everything just root. i have had the same wif issue as the op. i just go to settings>wireless settings> wifsettings and turn on wifi that way. if you notice it will say error. 90% of the time this works and you will not have to reboot. i switch from wifi to 3g a lot. i have not figured the cause just yet but this is a work around for now.
as far as deleting the bloatware i rooted and deleted all that crap like sims, and other apps that i do not/will not ever use. there is a thread on which ones are safe to delete. be careful about deleting apps that are used by google such as google talk.
Unreal, Samsung. I wanted to sell my Vibrant, but can't get anywhere near what it's worth because of these stupid issues.
Sent from my SGH-T959 using XDA Premium App
I'm having the same problems!!!
I am now on the 3rd replacement (that's the 4th T-Mobile's Samsung Vibrant 3G!!!) and still having problems.
My phone will just be sitting on my desk at work and I'll hear it buzz a couple times. I know that buzz. It's something "Force Closing" in the background. I will pick my phone up and it will be unresponsive. It will light up the 4 buttons on the bottom of the device, but nothing else. Normally, it will then immediately start rebooting. It will go through the usual start-up screens. It will then show the status bar at the top; battery life, alarm clock, signal, 3G/WiFi, Media Scanning progress. However, the rest of the screen will be black. It will then vibrate once, then 2 more times and do it all over. It repeats this at least once for around an hour EVERY DAY!!! Other times, it will not restart on it's own and I will have to hold down the power button to manually do so.
I have also gone through ALL the troubleshooting I can imagine. All logs, history, texts, cache... EVERYTHING... has been cleared.
Please forgive me for asking, but it appears that I am to possibly root my phone for a resolution... is this true?
Also, has anyone heard of this "3 Returns Within 90 Days" policy with T-Mobile? I could easily do this with this phone. Has anyone had any luck getting them to do that?

When Traveling, Android Shuts off and blocks the phone...Help?

Hey guys. I have a major issue while traveling... the phone literaly becomes unusable. What happens is that when I am traveling and the networks are changing, the phone simply shuts off and restarts itself. However, it never gets to even showing the radio on the bottom...it only shows the boot screen and it stops there... I tried to reset it using the button, and also get the battery out but the gash darn thing does not turn on...When it finally turns on, it stops at loading sense! And its totally stuck there. no activity... I need to turn it off, and leave it like that for a long time for it to be able to work properly again...i changed radios etc, but its still the same thing...I did a hard reset and new a Windows rom and its still the same...It drives me NUTS! do you guys have any idea what might be wrong?
Come on! Noone?
Are you using a newer kernel and wrapper? Older ones had that problem for me. Make sure the phone is not hot when you try to turn it back on. Check thread where you got your Rom and see if anyone else experienced the same issue you have.
Sent from my HTC Desire using XDA App

I'm gettin random reboots / restarts...

Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
orate.cl said:
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
Click to expand...
Click to collapse
I would suggest you try flashing the nexus 10 factory restore image and see if that fixes things. If it's still randomly rebooting I'd send it in for a replacement.
Sent from my SCH-I535 using xda premium
I'm getting the same, please keep us updated because I'm hoping it's a software issue...
Got some of these too. One of these was really freaking, I had to force a reboot. I definitely think it's software
Sent from my Nexus 10 using xda app-developers app
You can see the reboots I'm getting on here... http://imgur.com/704mp.png
i have also problems. Sometimes when i usw Chrome, the Browser don't react and then the screen goes black and i have to push the button on top for five seconds to reboot my nexus. Had this problem three times. I,m hoping for a fix...
Happened to me twice already! Wtf
Sent from my Nexus 10 using Tapatalk 2
Guys, I think found a pattern: Each time I get a reboot seems to be related to the wifi connection, like if the wifi freezes the tablet. Pay atention to the wifi settings when you get reboot / restart the tablet it's like searching the wifi connection like crazy, but, if you reboot normally the wifi it's already connected. Seems like a clue to me.
I played like 4 hours yesterday Chaos Rings. Seems like a really advanced game to me, so the stressing test is passed. It's not related to stress IMHO.
I've been getting random reboots too. Took several attempts to get all the way through setup right after taking it out of the box. At first I thought maybe I just hadn't given it enough time to acclimate to ambient temperature or something, but problem has persisted even after flashing the factory image via fastboot. Haven't noticed a correlation with wifi, but does seem to happen mostly when idle. Have also had a couple freezes and shutdowns, too.
Guess I'll be calling Google this morning... Argh.
Sent from my SGH-I777 using XDA Premium HD app
I actually haven't had any reboots yet. I haven't stressed it with any games, but installed my normal apps and used it for web browsing/xda for a couple hours and no problems for me (yet...fingers crossed)
Called Google, and after being on hold for almost 1/2 hour (I'd imagine they're pretty swamped) explained the issue as well as what I've already done to try to resolve it (factory reset, fastboot recovery image flash) and they started the replacement process without any additional questions.
Just my luck, the first time in ages that I buy a device the day it comes out, I end up with a dud... Hopefully I get the replacement quickly!
I'm really nervous at this point. Mine is perfect aside from a piece of dust in the screen. Google is sending me a new one, but now I am afraid I will get one with more issues.
no more reboots here. But i think it's a software problem.
I have had two unexpected reboots. One was about halfway through ep. 1 of Planet Earth. I don't recall what I had running the other time.
I'm still running stock 4.2, unrooted.
Somebody postes useful info.
http://forum.xda-developers.com/showthread.php?t=1998496&page=2
Mine rebooted then rebooted three times in a row before even getting in the desktop.
+1 Reboots
3 reboots in the past hour! Location svcs disabled.
Sometimes under load (gaming), other times just random.

[Q] Phone turning off by itself and renders itself off ever since

Hi all,
My first post here and I'm posting it at a pretty depressing mood.
I've just bought my phone from the states and brought it back to Hong Kong for my own use. Last night, I've been toying it for a couple hours with everything going perfectly fine, but suddenly the phone turned itself off. Everytime I try to turn it on the phone just turns itself back off again. I couldn't do anything.
Has anyone come across the same problem? I've done a hard reset but to no avail, the phone still shuts down right after turning on, it's pretty frustrating to turn on your phone just to see it telling you it's turning off, really frustrating tbh.
I've called google and requested for a replacement so problem's kinda solved for the moment. I just want to know if I'm alone here because I've pressed the operator a couple times and she refused to tell me if mine was an isolated incident or not, for obvious reasons.
I haven't done anything to the phone except installing a couple apps like Aldiko, whatsapp, facebook and a Chinese keyboard (since I'm Asian apparently). I've installed all of them in my old phone and none of them caused any problems so I just want to know if I'm alone and what do you guys think the root of the problem is, or solutions to it if there are any.
Thanks a lot!
franshu said:
Hi all,
My first post here and I'm posting it at a pretty depressing mood.
I've just bought my phone from the states and brought it back to Hong Kong for my own use. Last night, I've been toying it for a couple hours with everything going perfectly fine, but suddenly the phone turned itself off. Everytime I try to turn it on the phone just turns itself back off again. I couldn't do anything.
Has anyone come across the same problem? I've done a hard reset but to no avail, the phone still shuts down right after turning on, it's pretty frustrating to turn on your phone just to see it telling you it's turning off, really frustrating tbh.
I've called google and requested for a replacement so problem's kinda solved for the moment. I just want to know if I'm alone here because I've pressed the operator a couple times and she refused to tell me if mine was an isolated incident or not, for obvious reasons.
I haven't done anything to the phone except installing a couple apps like Aldiko, whatsapp, facebook and a Chinese keyboard (since I'm Asian apparently). I've installed all of them in my old phone and none of them caused any problems so I just want to know if I'm alone and what do you guys think the root of the problem is, or solutions to it if there are any.
Thanks a lot!
Click to expand...
Click to collapse
Mine is happening the samething, glad Im not alone. My was running fine on rooted Modaco custom rom for a few weeks then all of sudden the phone auto shut down like it has its mind. I installed Cantonese keyboard and camera mod too and some other apps. Currently Im tracking down the source. Now I have franco kernel and madaco rom on clean install running with no other app install to see if it will shut down or not. If it does Im going back to stock to see if samething happen.
I have to boot it couple times until it doesnt shut down itself anymore. Sometimes it be stable for couple hours or couple minutes or instantly.
I have the same problem, Just got my phone from google everything is stock nothing has been changed and the phone just turns it self off and then i cant turn it back on for sometime.
Does anyone know what causing this problem?
Mine also turns off multiple times a day, sometimes by itself, sometimes during a call, often when taking a picture.
Today every single time I took a picture it would shut down.
I'm f*cking pissed at waiting 5 weeks to get a useless phone... and god know how long it will take to get a replacement if I ca get one.
Hi guys, I have the same problem too
I've used my Nexus 4 for 2 weeks without any kind of problem when suddenly it turned itself off. If I try to turn it on, the phone just turns itself back off again and I haven't solved the problem even with a reset.
But I've noticed that the battery doesn't charging even with the charging cable. I think the phone detects that hasn't enough battey level and for that reason turns itself back off.
Do you think it can be an harware or software problem?
Damn - i have recently been having the same problem! It only happens (so far) when i'm charging the phone overnight. I wake up and it's off and takes a few tries to get it running again. I'm rooted with stock. Does this mean we all need replacements? Ugh!
Sent from my Nexus 7 using xda premium
kalipedia said:
Damn - i have recently been having the same problem! It only happens (so far) when i'm charging the phone overnight. I wake up and it's off and takes a few tries to get it running again. I'm rooted with stock. Does this mean we all need replacements? Ugh!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The exact same thing happened to me as well. I charged it overnight, unplugged it and it was off. I couldn't even turn it on again - I had to keep holding the power button for ~15 seconds plus try plugging/unplugging the phone to the charger etc. and it finally powered on. I orginally thought it may have been a kernel issue since I had just flashed Franco r29. However, looking at his thread, nobody had that issue.
I'm glad I'm not alone but this issue really worries me, especially if it is a hardware fault. Google will replace it but I don't feel like going through the fuss since God knows when the replacement will arrive. I hope this get's 'magically' fixed as it has only happened to me once so far.
Notorious544d said:
The exact same thing happened to me as well. I charged it overnight, unplugged it and it was off. I couldn't even turn it on again - I had to keep holding the power button for ~15 seconds plus try plugging/unplugging the phone to the charger etc. and it finally powered on. I orginally thought it may have been a kernel issue since I had just flashed Franco r29. However, looking at his thread, nobody had that issue.
I'm glad I'm not alone but this issue really worries me, especially if it is a hardware fault. Google will replace it but I don't feel like going through the fuss since God knows when the replacement will arrive. I hope this get's 'magically' fixed as it has only happened to me once so far.
Click to expand...
Click to collapse
You know, I'm looking at my battery history (using battery monitor) and i see the period that the phone was shut down and then when i powered it back up this morning and i notice the battery temp is extremely high so it probably has to do with the phone shutting down due to overheating, which obviously shouldn't happen. I wasn't using the oem charger, so I'll switch to that for the time being and keep an eye on temp. Hopefully it's a software bug and not a faulty battery because it should definitely be cutting off charging when it reaches 100%.
Sent from my Nexus 7 using xda premium

Phone randomly shutting down.

Hi everyone,
I've had my s5 since the release in April, I didn't really had issues until November bit now it got to a point when it's annoying. Sometimes I'm just using my phone and it appears that the battery is suddenly read as 0% remaining and the phone shuts down. It's not like the phone just goes black. It deems the screen, then it shows the Samsung logo, vibrates and then shuts down. It's exactly like when you have 0%. This happens around 4-5 times a day. Sometimes the battery percentage is not read correctly, it says 100% all the time. I need to reboot in order to fix this.
I already tried another galaxy s5 battery and with that one I had the same issue. Has anyone else had a similar situation? I haven't hard reset the phone because I have setup some google 2-step verification at work and if I reset it, it'll take a long time for me to go around all the bureaucracy at the company.
Do you think it's a software or hardware problem. I'm desperately waiting for the lollipop update (Germany) to see if the problem is fixed. If it's not then I'll try the reset as last resort before sending the phone to warranty.
Thanks
Sent from my SM-G900F using XDA Free mobile app

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