[Q] Best Buy GS5 double tap to turn screen on... - Galaxy S 5 Q&A, Help & Troubleshooting

I'm perplexed. The BB GS5 demo unit had the knock on feature. I was able to double tap the screen and it would turn on, every time..and I tried a bunch. My unit has no option that I can see...how the heck is this possible?

It could be due to the demo software mode loaded on the phone.
Sent from my SGH-I337M using Tapatalk

That doesnt make sense....why demo something that doesnt exist?

crazymook said:
That doesnt make sense....why demo something that doesnt exist?
Click to expand...
Click to collapse
Well im just guessing here, since I haven't seen this nor tryed it on any S5. The demo software they install on the phone is unique as it keeps the screen on and runs a video when the device is asleep which demonstrates the various features of the phone.
Was the phones screen off when you were able to double tap and wake it?
Sent from my SGH-I337M using Tapatalk

Screen off, double tap, screen on. It didnt turn it off tho.

crazymook said:
Screen off, double tap, screen on. It didnt turn it off tho.
Click to expand...
Click to collapse
Hmm thats interesting, ill try it out on one of the demo S5s in a store near me and see if I can reenact it.
Sent from my SGH-I337M using Tapatalk

There has to be a way to do this on our phones, especially if rooted!
-Sent from Tapatalk

Related

Auto rotate problem

My auto rotate has stopped working. Only way to go to landscape is by opening the keyboard. I suspect one of the sensors may be at fault. Raging thunder was much easier to play when it was working now the turning is sort of sporadic. I tried reflashing to no avail. Anyone have any ideas? I have to take my epic to sprint because the left side of my screen is lifting so ill mention that while I'm at it. In the meantime is there anything I can do on my own?
Sent from my SPH-D700 using XDA App
Try the following: http://forum.xda-developers.com/showthread.php?t=926098, you also may want to try toggling the auto rotation box in the settings, and reboot your phone
Also, if your taking it into sprint, you may want to restore your phone back to the stock rom and recovery first, if it isn't already.
Also if you're using a custom launcher make sure the rotation settings on that don't conflict with the original settings. Sometimes you gotta turn the custom launcher's settings off.
tai376 said:
Also if you're using a custom launcher make sure the rotation settings on that don't conflict with the original settings. Sometimes you gotta turn the custom launcher's settings off.
Click to expand...
Click to collapse
Ive seen the opposite with launcher pro,you need to have both enabled for it to work...
Sent from my SPH-D700 using XDA App
removed .......
My screen is starting to lift on the left side as well. I've dropped my phone once or twice; but they weren't long/hard drops. Maybe this is why?
my left side screen was slightly raised from day 1 out of the box.
Yea it really sucks. Luckily sprint is awesome enough to fix or replace my phone at the service center near me as long as I'm paying for the insurance... and as long as they can prove that I didn't do the damage to it. I can't stand the screen lift more than I can stand the auto rotate. It scares me lol
Sent from my SPH-D700 using XDA App
Alright little update.
I got tired of stock di18 after going back to it experiencing lag on every 2.2 rom I tried. Just flashed the new midnight rom and NOW everything is.zippy as help with no lag. Just so happens my autorotate works now. Did the autorotate lag fix and now its perfect. Might I add gps works perfectly too.
...finally my epic is now finally epic. 1100/2000 in smartbench. That numbers rounded I don't remember the exact figure but point is I luv these devs!
Sent from my SPH-D700 using XDA App
Not sure if this was mentioned, but if you do the auto rotate lagfix: sensorcalibutil_yamaha method, and you get "failed" results, you can go to data/system and delete (or rename):
Ms3c_yamaha.cfg
(I renamed it to ms3c_yamaha.bak)
Then reboot, use the sensorcalibutil_yamaha method again, the cfg file will have been recreated, and it should work.
Sent from my SPH-D700 using Tapatalk
Yea it works extremely fast. The.phone is flipped and ready to go before I even adjust my hands to use the phone. I love this thing.
Sent from my SPH-D700 using XDA App

[Q] Setting for turning on screen automatically

How can I set my device to not turn on the screen autmatically?
It annoys me that the screen is turned on every 30 minutes or so, and then needs one or two minutes to turn off again
What is this good for anyways?
Yes 7.7 wakes on ALL system event like battery full, annoying as hell. No working solution yet. Grrr...
Sent from my GT-P6800 using xda premium
Try using smart screen off, it keeps your screen off when the proximity sensor is activated like in a case or bag.
WildmanJoe said:
Try using smart screen off, it keeps your screen off when the proximity sensor is activated like in a case or bag.[/QUOTE
Can you elaborate on this, please?... What's "smart screen"?
Thanks!
PK
Click to expand...
Click to collapse
XDAKhan said:
WildmanJoe said:
Try using smart screen off, it keeps your screen off when the proximity sensor is activated like in a case or bag.[/QUOTE
Can you elaborate on this, please?... What's "smart screen"?
Thanks!
PK
Click to expand...
Click to collapse
"Smart Screen Off" is an app you can get in Google Play.
Click to expand...
Click to collapse
murmur70 said:
XDAKhan said:
"Smart Screen Off" is an app you can get in Google Play.
Click to expand...
Click to collapse
Ahhh..!...Thanks!
...it uses the ambient light sensor, right?...I'll give it a try...if well implemented this might be cool.
XK
Click to expand...
Click to collapse
Thanks for your replies! I will try the mentioned app.
Imho this feature should be integrated in stock touchwiz.
Sure np, however it does drain a bit of battery as the sensor needs to constantly keep detecting any changes. Try the lite version first before going pro.
Smart Screen Off doesn't stop the tablet from waking up on system notification like battery charge completion. Google believes charging completed is most important thing on earth and should make it known as soon as it happened, even when it might be in the middle of night.
Grateful if anyone would tell me how to stop this annoying notification...(i know how to turn off its sound, i just wish to stop it from happaning)
Sent from my GT-P6800 using xda premium

Lg g2 sprint variant "Knock on" feature broke

Well. It worked up until about 20 mins ago. Then randomly just stopped working. Ive rebooted, shut down, enabled and disabled the feature in settings. Fixed permissions for the heck of it. Cleaned the screen. Reset calibration, etc. Nothing seems to work. I can double tap to shut the screen off easily, and it works flawlessly, but trying double tap to wake is completely useless. Any suggestions?
Sent from my LG-LS980 using xda app-developers app
Burkettacb said:
Well. It worked up until about 20 mins ago. Then randomly just stopped working. Ive rebooted, shut down, enabled and disabled the feature in settings. Fixed permissions for the heck of it. Cleaned the screen. Reset calibration, etc. Nothing seems to work. I can double tap to shut the screen off easily, and it works flawlessly, but trying double tap to wake is completely useless. Any suggestions?
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
Wow this is happening to me as well. I'm running the optimus rom currently. I'm reverting to stock here shortly in hopes for the KK update soon so I'll see if that fixes it.
nope. up to date stock zva now and knock on doesnt work but knock off does work as you stated. well this is wierd.
Well thats ****ing depressing
Sent from my LG-LS980 using xda app-developers app
Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
I'm having the same issue with my G2. Knock-on/off was working fine. Had the phone in the sun for a little while (maybe 2 hours) and the knock-on has stopped working completely. Used a drawing app on my screen and found no dead pixels or strips. Knock off still works perfectly though.
This could also be an issue with your proximity sensor. If something (screen protector, finger, dust, etc.) is blocking your proximity sensor, it could be reporting to the phone that it is in a pocket, and to keep the screen off. Try to clean that area, and avoid obstructing the sensors "view". As for the leaving it in the sun, you could have damaged the sensor? You could test it by making a call real quick and see if the screen turns on when you pull the phone away from your face.
Sent from my LG-LS980 using XDA Premium 4 mobile app
The sensor seems to be working fine. Just tested it.
DrZeuss said:
I'm having the same issue with my G2. Knock-on/off was working fine. Had the phone in the sun for a little while (maybe 2 hours) and the knock-on has stopped working completely. Used a drawing app on my screen and found no dead pixels or strips. Knock off still works perfectly though.
Click to expand...
Click to collapse
Ya i got the same problem....at home it works perfect but when i went outside in the sun i can double tap like hell and screen didnt turn on(it turns on but cant see anything because its too dark like screen brightness is lower than low)...also power button didnt work...the proxi sensor is ok...i run the test menu and it shows that everything is ok...i also sent it back to my carrier and after a week of testing got it back. They found nothing and said that my described problem is a "feature".... sometimes it turns on after tapping und pushing the power button like hell and sometimes it doesent..
Your screen turns also on with very very low brightness or it is off? When u look really really close u can see it...for example hold power button and u can hardly see the white power off/reboot popup...but i dont know where the problem can be...germany d802 version..(Sorry for my BAD english)
4NDR345 said:
Ya i got the same problem....at home it works perfect but when i went outside in the sun i can double tap like hell and screen didnt turn on(it turns on but cant see anything because its too dark like screen brightness is lower than low)...also power button didnt work...the proxi sensor is ok...i run the test menu and it shows that everything is ok...i also sent it back to my carrier and after a week of testing got it back. They found nothing and said that my described problem is a "feature".... sometimes it turns on after tapping und pushing the power button like hell and sometimes it doesent..
Your screen turns also on with very very low brightness or it is off? When u look really really close u can see it...for example hold power button and u can hardly see the white power off/reboot popup...but i dont know where the problem can be...germany d802 version..(Sorry for my BAD english)
Click to expand...
Click to collapse
My screen turns completely on and off when I use the button/knock-off feature. I'm going to take it to a technician today and see what they have to say about it.
First, What are you running on your device? Stock? Rooted...
Burkettacb said:
Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
That's odd, I have not seen much on this... if running stock
Burkettacb said:
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
Or againg, a ROM you may be using.
More detail would be helpful:good:
For me it happend on stock and rooted with aospa... Dont know What can cause this. I Sent it to my Carrier they found nothing....
Gesendet von meinem LG-D802 mit Tapatalk
running stock myself. Technician was useless and told me nothing.
DrZeuss said:
running stock myself. Technician was useless and told me nothing.
Click to expand...
Click to collapse
Same here
Gesendet von meinem LG-D802 mit Tapatalk
Did you try the Stop Having Sprint fix?
Sent from my LG-D800 using XDA Premium 4 mobile app
I got the d802...
Gesendet von meinem LG-D802 mit Tapatalk
Burkettacb said:
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
I had given up on knock on but tis actually works. (not 100%) but it actually turns it on. WOW
Is there a way to adjust the "activation area pixel size value"?
ingoljosh said:
I had given up on knock on but tis actually works. (not 100%) but it actually turns it on. WOW
Is there a way to adjust the "activation area pixel size value"?
Click to expand...
Click to collapse
This^. For me I have to use my entire thumb or even palm, but it occasionally works.(still like 1/30 tries). This leads me to believe that it is software related. This one issue is killing me. I hate using the power button on the back so I only used knock on. Now that it's not working I'm hating this phone. Knock off works great and I know knock on is kernel based so maybe someone can create a kernel that fixes this issue.
This did work for me. Fixed the knock on feature on my D802.
Credit: Smith I Run (Thread from android central. Can't post link to thread)
There is a solution; (not sure about it, my friend had the same problem and he fixed it with this method)
Open dialer menu and type;
5689#*980# (Sprint)
3845#*801# (T-Mobile)
3845#*803# (AT&T Canada)
3845#*802# (International)
3845#*800# (At&T)
3845#*980# (Verizon)
And when hidden menu is showed up, go to "Settings"
and go to "Update Touch Firmware".
The touchscreen won't work until after 5 seconds, Wait for it and if touchscreen gets working, exit the menu.
Lock the phone and try knocking on the screen, It should be working :laugh:
Click to expand...
Click to collapse

Home button doesn't wake the Screen some times

hi guys..
Got my new phone at the launching day.. everything runs perfect..
But yesterday and today i encounter a small issue..
please note that i have fingerprint scanner lock on my phone..
when i pressed the home button just to wake the screen, the screen didn't respond.. only the side buttons lid..
the screen remained black after the second press too.. then i pressed the power button once and the screen woke..
the thing was that when i pressed the power button after this incident the home screen game me a third option, apart from emergency calls (left) and alternative password (right), Unlock via Google placed to the middle..
this happened also today twice..
Any suggestions on this ?? did anyone encounter this ??
please note that i didn't use any other locking method except fingerprint scanner and the home button responds fine in any other case.. Thanx..
I randomly get unresponsive touches when trying to open an app in the app drawer folders. Haven't had the home button issue though
-Sent from Tapatalk
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
BigAl1044 said:
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
eyecon82 said:
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
Click to expand...
Click to collapse
same here I also switch this off and still same problem and format wipe data and cashe don't help
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
polish_pat said:
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
Click to expand...
Click to collapse
I've randomly noticed I can't click on an app to open it if it is in a folder I created in the app drawer
-Sent from Tapatalk
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
polish_pat said:
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
Click to expand...
Click to collapse
It gets pushed out in waves, so it may be a few days to a few weeks till you get it. Kind of a bummer
-Sent from Tapatalk
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
z89x23 said:
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
Click to expand...
Click to collapse
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
rciochin said:
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
Click to expand...
Click to collapse
I can confirm that i have similar issues too.
Sometimes (2-3 a day) the screen is not waking up from sleep state when i press the home or the power button.
The solution is that i need to press the power button to sleep the device and then press again or press the home button to wake up.
Not a big deal but i hope that this issue is not hardware related and a firmware fix will solve it.
Apart from this, it's really a great smartphone.
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
rciochin said:
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
Click to expand...
Click to collapse
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
thank you all for your replies.. its good to know that its not my device..
Hopefully with the new update they will fix it..
by the way yesterday i missed a call, do to that problem.. the phone was ringing but the screen was sleeping..
So i decided to chance my ROM, from EUR-Greece to NEE-Norther Countries.. Also did a hard factory reset after that.. Volume up + Power + Home.. Also deleted the cache partition..
I used odin.. No problems found.. and Kies recognizes the phone..
So i will check how this goes and get back to you..
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Hi
My build number is KOT49H.G900FXXU1ANCE
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
rciochin said:
Hi
My build number is KOT49H.G900FXXU1ANCE
Click to expand...
Click to collapse
i have the same.. on the NEE ROM
I dont think that was different on my EUR ROM..
z89x23 said:
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
Click to expand...
Click to collapse
I have the XEH G900FXXU1ANCE...
I was just thinking that the G900FXXU1ANCF is maybe a little bit newer, as the build number is higher (1186806) So that's a different rom for sure.

Recent apps and back buttons

Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off
Have you tried initializing in smart switch. Or using odin to flash the latest firmware?
qwewqa said:
Have you tried initializing in smart switch. Or using odin to flash the latest firmware?
Click to expand...
Click to collapse
I''ll give that a try as that seems to be the only option left apart from returning it.
Gave it a try x 2 and it initially appears to work. Then installed some apps and it reverted back. Tried again, and tried setting up as a new phone, same thing. This phone has to be the most disappointing smartphone I have ever had. Permanent bugs, poor sound. Should have waited for the HTC 10.
In Accessibility Settings check if "One touch mode" is enabled. Disable it.
themissionimpossible said:
In Accessibility Settings check if "One touch mode" is enabled. Disable it.
Click to expand...
Click to collapse
Don't have one touch mode anywhere . This phone is really beginning to piss me off. Surely a replacement can't have as many bugs as the one I have. Samsung Internet hardly ever works, the settings I save never save and now this. i'm thinking Samsung rushed this out.
Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...
themissionimpossible said:
Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...
Click to expand...
Click to collapse
Thanks for your help but I cannot find anything relevant on the phone or by Google.
mightywhites29111971 said:
Thanks for your help but I cannot find anything relevant on the phone or by Google.
Click to expand...
Click to collapse
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.
amar95353 said:
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.
Click to expand...
Click to collapse
Thanks, have just tried it, doesn't work or do anything I'm afraid
mightywhites29111971 said:
Thanks, have just tried it, doesn't work or do anything I'm afraid
Click to expand...
Click to collapse
I think your only option is to get a replacement then. Hope you get a working one becuase this really is a great phone.
So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.
mightywhites29111971 said:
So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.
Click to expand...
Click to collapse
You must have just got a faulty one. I have had mine since it was released here in the uk and have not had a single problem with it other than the occasional reboot but thats acceptable and is just in the nature of Android. I would try a replacement but if you prefer you could sell it and put what ever you get towards a htc 10.
mightywhites29111971 said:
Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off
Click to expand...
Click to collapse
Is powersave mode on?
I've taken it to Samsung on Oxford St, London. After waiting 90 mins a member of staff tried the buttons and then said they will have to send it away for repair and it will take 7-8 days. Then instead of posting it back to me I have to go back to Oxford St and presumably have to wait the same time to get it back. Shambolic customer service.

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