Phone gets hot and is completely unresponsive - G2 Q&A, Help & Troubleshooting

I had a 10 minute phone call at lunch today, hung up and put the phone in my pocket. Pull the phone out maybe 10 minutes later and it is completely unresponsive to input. Double tap, power button, holding power button, holding volume down and power, holding volume up and power. Nothing works. I took the back cover off and popped the battery cable off because it was getting REALLY hot. It gets hot just to the left of the power/volume buttons toward the edge of the device. As soon as I plug the connector back in, the phone gets really hot. I have also tried connecting the phone to my PC but it remains unresponive and gets hot again.
The phone app has been acting weird lately. Like locking up my phone when I make a phone call and stuff but nothing this bad. I rarely use the phone so I didn't really try to figure anything out.
d802 on ATT
rooted with 4.4.2
I have a few rooted apps. Pie control, GMD hide softkeys, apex launcher and better batty stats. The rest just regular apps.

Related

weird power button operation-g3 wiz

Hi guys, I hope I can type this coherently.
I have a g3 wizard that I have flashed many times over the last year or so. Lately the power button has stopped working. I can get the phone to turn on by plugging it in, and then holding in the camera/voice buttons and THEN hitting the power button. It goes into the rainbow screen, and I just soft reset via the hole on the side. At that point it is on and running fine, but the power button does nothing.
The power button does nothing at all unless I plug the phone in, and then only if I go to bootloader. It seems to work just fine to do that-which is what is stumping me. I thought the button was just broken. The charge/battery lights do come on.
For now I have it set to never turn off, so I try to make sure it doesn't run too low. The battery life seems ok. Any tips? I want to be able to put the phone to sleep again...
thanks

Focus is dying, what could it be?

i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
Click to expand...
Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
Click to expand...
Click to collapse
There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
Click to expand...
Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).

[Q]

I recently got my G2 D802 wet in rain. It was in my Rain jacket's pocket, and got a little wet, i turned it off and cleaned it with tissue and put in a plastic bag. when i came back to home i sucked air from speakers grill and turned it on. it opened fined except touch was not working in certain areas, then I opened its back casing (its easy) and used hair drier to dry it for over 1 hour, i dint put drier too close in case phone gets too hot, but im sure i dried it well, then i turned the phone on and it worked fine, untill next day when its power button started acting weirdly. power button works fine, it turns phone off, unlocks it, only problem occurs when it doesn't turn off screen when phone is unlocked. like when screen is on. i have tried locking and unlocking in recovery TWRP and it works fine there. just having problem when phone is on. any suggestions? im on Cloudy Rom 2.1.
thanks.
PS: i just check again, when phone is locked and screen off, and i press and hold power button, it displays power off menu and also opens QUICK MEMO, so i guess when screen is unlocked , power button acts as vol up and power button?
Probably some water short circuit your buttons. A good manner of dry wet phone is:
Disconnect battery
Put the phone in rice for almost 24 hours
Reconnect battery ......Pray... And turn it on
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Tore apart axon7, now the power button won't stay in

Hey all,
So my dad dropped his phone and the screen appeared damaged. Tore apart his phone and it turned out the plug for the screen was just loose. Fastened the LCD plug down and put a tiny dab of super glue to keep it in place. Works great now! Cool, I thought
I cannot for the life of me put the case back on and the power button stay in place. I have no idea why, but it seems like I push on the edge of the power button and it goes into the phone, the other edge comes out, and the power button falls out.
I've watched multiple videos and the power button looks exactly the same. Anyone have experience with this or advice?
I don't know what I did but it seems to have worked. I still don't understand what went wrong the first dozen times I closed the phone up because the power button would not stay in

Anyone else have a misbehaving power button?

A power button that misbehaves. Half the time when I go to turn the screen off via the power button, it goes off and then instantly comes back on (at the lockscreen).
Doing a little investigating, I have messed with it... right after the screen popped back on again, a few times I had unlocked the screen and then shut it off several times in a row just to see.. and it would shut off and stay off like it's supposed to. It seems to do this only when I'm least expecting it (go figure), but is at least once a day now.
THE-COPS said:
A power button that misbehaves. Half the time when I go to turn the screen off via the power button, it goes off and then instantly comes back on (at the lockscreen).
Doing a little investigating, I have messed with it... right after the screen popped back on again, a few times I had unlocked the screen and then shut it off several times in a row just to see.. and it would shut off and stay off like it's supposed to. It seems to do this only when I'm least expecting it (go figure), but is at least once a day now.
Click to expand...
Click to collapse
Yes, I've seen something close to this on my wife's phone. I always trumped it up to a slight hardware issue with the used phone we purchased online.
likely system just needs a better repeat delay setting.
when i press the power button to shut off the screen, sometimes it'll register as double-tap jump to camera instead.

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