[Q] Not receiving MMS images - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I am using Textra on my SGS4 and have been for a while now...
I have not had a problem receiving MMS until now. All of the sudden I get a message that I can't download a picture on Textra and when I do receive it, it is a blank black square and I can't even see it.
I have images auto-download to my Downloads folder and it shows up fine but when I tap it to open the photo, it shows a broken image.
All of the people I get MMS from are iPhone users. I finally had them send it to my on email and the image came to be over 2MB.
I have also tried default sms app, Hangouts, and Hello sms to see if it was just Textra, it's not..
APN checks out normal for AT&T, rooted, 4.2.2, I377UCUAMF3
(I also went to AT&T to see if they could do something about it but as soon as I told them I rooted they told me to basically leave... Nice)
Let me know if you need any more information to help get this solved.
Thanks!

I'd check for any MMS settings in textra. I know EvolveSMS had an option to intercept MMS and not let it go to the stock messenger and it never worked. Also try turning off auto download if it's on, since that can cause issues too.
Sent from my SGH-I337 running Blackbox 3.0

Related

picture messaging problem

I am having trouble texting mesages with picture attachments and I cannot receive them. My friend texted me a 123kb size picture. When I press download it says downloading but it never finishes or even starts. I tried texting myself a pic and it won't even send it (it just says sending forever). I am running 2.3.1 (I think) so can I fix this with an update or is this problem a result of something else.
I'm not quite sure if there is an update that fixes that. But I know that there is a option in your stock SMS that auto retrieves pic msgs. Make sure that's checked. And make sure your getting data connection (signal bar should be green)
Disclaimer: not a tech genius just putting in my two cents. Hope it helps a little.
mac227 said:
I am having trouble texting mesages with picture attachments and I cannot receive them. My friend texted me a 123kb size picture. When I press download it says downloading but it never finishes or even starts. I tried texting myself a pic and it won't even send it (it just says sending forever). I am running 2.3.1 (I think) so can I fix this with an update or is this problem a result of something else.
Click to expand...
Click to collapse
must be something wrong with your MMS settings. MMS has always worked for me on every version 2.3 up to 2.3.3.
Has your account been enabled for MMS?
I have unlimited texting on my t-mobile account. On my old phone (non smartphone) I would send and receive pics with now problems whatsoever.
I chacked the setting to my sms and I have the auto retrive messages checked. I don't see anything that says auto retrieve mms or anything like that. I have 2 green bars of signal and tried sending the pics and it still doesn't send or receive. This is frustrating.
nevermind, problem solved--I did not have data enabled or access points set.

iPhone MMS not appearing on Messages but they show fine on Google Hangouts... WTH?!?

This one has me scratching my head looking for answers. I noticed this problem a while ago where my friends MMS sent from iPhones were not appearing on my Messages, I have the option for "fetch MMS automatically" and all I get is the little cloud but its blank, it only shows the time it was received, I've also tried disabling the fetch MMS automatically and even when downloading them it shows me the blank cloud. The doozy comes when I tried using Hangouts just to see what it was and to my surprise I could see all my SMS and MMS conversations from my contacts and all the pictures from the iPhone contacts were shown via Hangouts but they do not show on the stock Messages app.
Things I've tried:
1) Googling for answers only resulted in fanboyism comments and speculations that led to more fanboyism.
2) At first I tried contacting my carrier and they made me reset the APN settings to default, which I did and it was after that that I realized that it was only the iPhone MMS messages that weren't being received.
3) Tried disabling the Hangouts services via the Apps option on the settings menu. Restarted phone and still wouldn't work.
4) Been restarting my phone with each setting I change to see if it helps but no.
5) Been bugging my friends to send me MMS from their iPhones and one did get through but nothing more after that.
6) Made sure their iPhones had the setting of "Send MMS when iChat isn't available" enabled.
7) Made sure my old iPhone account was signed out of my old iPhone 4 so I wasn't receiving anymore iMessages.
I'm speculating that I either need to call my carrier again which is Claro PR and explain the situation to see if it helps, or maybe go to a store. Also, I've been thinking about Rooting my phone so I can uninstall some of the bloat, which included Hangouts but don't want to go down that path yet and I don't know if it would really help anything since I already tried disabling the service via the Apps options.
Please help me figure this out, I love this phone but this thing is bugging the hell out of me.
I have had problems with mms on hangouts and the stock app on Sprint doesn't support group mms. I have been using Go sms pro and everything works fine, including iPhone mms messages.
Hope that helps.
Sent from my Sprint LG G2.
p2cactus said:
I have had problems with mms on hangouts and the stock app on Sprint doesn't support group mms. I have been using Go sms pro and everything works fine, including iPhone mms messages.
Hope that helps.
Sent from my Sprint LG G2.
Click to expand...
Click to collapse
Hmm... interesting a replacement messaging app, I would definitely keep this in mind so thanks a lot for the suggestion. I rather use the stock apps while I'm getting used to the phone since this is my first Android device but will definitely use this if resetting to factory defaults doesn't help my problem.
*Edit*
Any other suggestions for my problem are welcomed.
LG didn't enable MMS group messaging on stock messages. My HTC One and S4 had the option in settings to enable it...LG left it out. If you haven't heard, TEXTRA is one of the best, fastest, light weight messaging apps that can handle iPhone group messages without the bloat on go sms and handcent. Look it up on the playstore...ratings are great and all my Android friends use it now. I've yet ran into any issues with group texting.
Sent from my JEE TWO
SKyRocKeting727 said:
LG didn't enable MMS group messaging on stock messages. My HTC One and S4 had the option in settings to enable it...LG left it out. If you haven't heard, TEXTRA is one of the best, fastest, light weight messaging apps that can handle iPhone group messages without the bloat on go sms and handcent. Look it up on the playstore...ratings are great and all my Android friends use it now. I've yet ran into any issues with group texting.
Sent from my JEE TWO
Click to expand...
Click to collapse
Hi and thanks for the reply, I've looked up Textra and seems like a nice alternative and has a very clean interface, I'm currently using Hangouts from Google without a problem but would have preferred the stock message app. It's weird because I went to my carrier and they did some test and everything was fine, turns out its only MMS sent from iPhones that won't show through the Message app from G2. Maybe I should try emailing them to see if I can get some answers?
Yea only the Verizon variant supports group messages. I posted a thread about this in the Themes and Apps forum. Could be the cause.
All my friends group text me all the time and send MMS using the Verizon version Messaging app and hangouts. The stock messaging app world best though.
Sent from my VS980 4G using XDA Premium 4 mobile app

Weird MMS Problem

Initial Notes:
Using a rooted Verizon S5 with stock KitKat ROM (NK2), but this problem also persisted on a rooted Lollipop ROM (OA8).
This problem persists on the stock messaging app as well as all messaging apps I have downloaded from the Play Store so it seems to be an issue with the phone itself. I'm currently using Chomp.
------------------------------------------------------
Problem:
For the longest time, my MMS messages would come and go at what seemed to be the most random times, but I've finally come to notice that the only way I can get an MMS (including group texts) to send or receive is if I send more than 1 at a time.
For example, if I try to send my wife a single pic, it will hang indefinitely, literally for days sometimes. However, if I send another pic to ANYONE (including myself), the pic that was 'stuck' waiting to send to my wife will then finally send.
Also, if I long-press the stuck outgoing MMS, and choose 'resend' it will usually send, but then the recipient also gets 2 copies.
I've also noticed that when the stuck MMS finally does send, I frequently RECEIVE multiple pics or group messages from friends who sent them long ago. It's as if successfully sending an MMS from my phone has somehow unlocked a stuck setting somewhere in the network, which then allows all existing MMS to send/receive.
Also, I've noticed that if I attempt to send 3 pic messages, sometimes only 2 will actually go through. If I want to send the 3rd, I have to generate a 4th pic message also to any recipient. I've gotten to the point where I just decide in order to make MMS work, I have to do one of the following:
- Send 2 pics to the intended recipient
- Send 1 pic to recipient, and then forward that same message to myself.
- Send 1 pic to recipient, and then also forward it to someone else.
So I have come to learn that I do have a work-around of sorts, but it's incredibly inconvenient, and just flat-out weird to me. So it's obvious my MMS can work on this phone, but why do I have to send them in pairs?
Sent from my SM-G900V using XDA Free mobile app

Galaxy S8+/Verizon MMS Issue Fix Actions

In case anyone else was experiencing the same issues I had with my S8+....I was unable to send/receive MMS when I initially registered the phone. Realized it was because I was using a private messaging app such as Signal/Whisper on my Note 5. I installed another 3rd party application such as WhatsApp, disconnected Wifi, Restarted my device, and then sent a few test MMS messages. After doing this I selected "Samsung Messages" as my default messaging app again and MMS messages began to work once again.
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
aroy97 said:
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
Click to expand...
Click to collapse
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
D0omzone67 said:
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
Click to expand...
Click to collapse
Yes, that's what I did right after I received them on Samsung Messages. The old mms messages showed up, but I didn't receive any new mms. Had to switch back again.
Having the same issue, couldn't find any fixes yet.
same issue here with Google message.. Its the wifi.. Turn it off and mms will work.
Fixed......I had disabled Verizon Messages. I re-enabled VM and updated the app. Then just opened Android Messages and enabled that as default. MMS is now working.
Simply updating Android Messages fixes this issue. V2.2.067
Thanks I had to find the apk cause the store didn't push it out yet. Works over wifi now with that 2.2.067
Possible issue
I have the Galaxy s8 using Google's 'messages' app. I noticed when the phone is idle for a certain time, it starts shutting off certain functions to save power. I've witnessed my phone resuming from sleep and seeing wifi being turned on and reconnected to. I believe it does the same thing with data. What I think the issue is, is that when the phone is woken up, it's not connecting data back to the part of the messaging app that needs it to download MMS messages. Possible temporary fix, just shut off your data for 30 seconds and turn it back on.
Edit: That only works some times. I really don't know how to fix this. It stopped receiving MMS while I was still using my phone.

Can't send MMS messages (pictures / audio)

Hey there,
I have an Unlocked Verizon HTC 10 running Viper10 5.11
I've been loving the phone and Viper10, but I must have overlooked something or maybe there was a glitch somewhere because I can't send MMS messages, and I'm pretty sure I haven't been able to since the beginning of using the phone (I immediately installed Viper10 after buying, never used it stock).
So my problem that I'm hoping someone can help me with is that I can't send MMS messages at all. If it helps, I installed Viper10 without the stock Messenger app, and I use Handcent for all texting. I'm using the default settings in Handcent for sending MMS which auto-downscales images to be 1MB if they are larger. But it fails to send anything over MMS regardless of size (it even fails to send pics/audio <100kb).
In trying to research the problem on my own, I've read that the issue might be related to some, any, or none of the following: Preferred Network, Network Preference, wrong APN settings, or incorrect firmware version for my setup.
So I'm a bit unclear on how to proceed. I'm hoping I can fix this without reinstalling Viper10 but if it comes to that I will.
I've attached screenshots that might be helpful. And I'm happy to provide more if it helps. I'm sure someone here knows how to get me in the right direction. Thanks!

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