Need Help! Galaxy S4 won't boot - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

My phone was working fine and then it rebooted on it's own yesterday morning and now it is stuck at the ATT logo screen. I hear the ATT music play but it stays on the screen with the logo. I have rebooted many times and it still does the same thing. I have searched everywhere and no solutions have worked. I have NO idea where to start.

Was it rooted? MK2? MK3? NB1? 1337m or regular? We need more information
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seedeh said:
Was it rooted? MK2? MK3? NB1? 1337m or regular? We need more information
Sent from my SAMSUNG-SGH-I337 using Tapatalk
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It was never rooted. Everything was stock since the day I got it. I think I did a software upgrade at the end of last year but that is it.

Contact Samsung.
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danielhavard said:
It was never rooted. Everything was stock since the day I got it. I think I did a software upgrade at the end of last year but that is it.
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I would boot into recovery and do a factory reset. It'll wipe everything so I hope you have a back up somewhere. But it should get you going again.
Sent from my SAMSUNG-SGH-I727

Related

Help

I recently got a Galaxy S4 from att and I rooted it to be able to remove the bloatware. I tried to install a program called icon theme for rooted phones to customize my phone but when it rebooted it stays stuck on the Att boot up screen. Please give me suggestions on what to do. I am very new to android phones and rooting. Thanks in advance.
pwr24 said:
I recently got a Galaxy S4 from att and I rooted it to be able to remove the bloatware. I tried to install a program called icon theme for rooted phones to customize my phone but when it rebooted it stays stuck on the Att boot up screen. Please give me suggestions on what to do. I am very new to android phones and rooting. Thanks in advance.
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First this is wrong forum to asks question. Second look for soft brick fix in general forum for att galaxy 4
Send from Samsung Galaxy S IV
pwr24 said:
I recently got a Galaxy S4 from att and I rooted it to be able to remove the bloatware. I tried to install a program called icon theme for rooted phones to customize my phone but when it rebooted it stays stuck on the Att boot up screen. Please give me suggestions on what to do. I am very new to android phones and rooting. Thanks in advance.
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Yep wrong section....and your first mistake was not doing research
Before you do anything...READ READ AND READ AGAIN...especially with a new device...
Sent from my HTC PH39100 using Tapatalk 2
Nandroid is your buddy. Backup every time you root.
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Hah ya i did the exact same app last night with the xposed framework and soft bricked. Just use the odin restore to stock in the dev forum, works like a charm! (thx adamoutler!)
This post: http://forum.xda-developers.com/showthread.php?t=2261573
Brava27 said:
Nandroid is your buddy. Backup every time you root.
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My man..he has the at&t model..how is he suppose to do a nandroid? We don't have custom recovery..bootloader is still locked
saaaame exact thing happened to me dont worry youll be fine lol
i used this one (kies) http://forum.xda-developers.com/showthread.php?t=2261232
This is why I havent really done anything after root to my s4 just in case ill wait
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Ya better off to wait if you have an AT&T variant
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just plug in your device to your computer and follow these steps:
http://forum.xda-developers.com/showpost.php?p=41274147&postcount=5
this will completely disable Xposed, so you'll have to redo any other mods you had from it
sk8trix said:
This is why I havent really done anything after root to my s4 just in case ill wait
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Not really a big deal... Returning to stock only takes a few mins.
Questions and help go in Q&A and help section
Thread moved

Latest update

So this am my wife was using my s4 and accepted the newest update and now I lost root but when I restart the phone the little lock is opened and says custom still... What does this mean?
Sent from my I337 Galaxy S4
tony1208 said:
So this am my wife was using my s4 and accepted the newest update and now I lost root but when I restart the phone the little lock is opened and says custom still... What does this mean?
Sent from my I337 Galaxy S4
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Could you reboot it two more times to verify it still uses that boot screen? Sometimes you gotta reboot with the revalidated binary.
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Thermalwolf said:
Could you reboot it two more times to verify it still uses that boot screen? Sometimes you gotta reboot with the revalidated binary.
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Yeah I rebooted a few times and he root checker app says I have no root acess
Sent from my I337 Galaxy S4
You need to go to the "General" section and read the threads that already exist about the OTA... your questions are already answered in them. Good luck.
Basically, if you took the OTA, kies is your only hope to get back to AMDL firmware right now. If kies doesn't work, you are SOL. But, like I said, all of this has already been discussed in the other threads.

[Q] System Update

Hey guys,
Whenever there is a new system update on my galaxy s4 (this time, JB4.3), it downloads, and then I click restart and install. Instead of booting normally, it boots into recovery and does nothing. I use TWRP. It launches and does nothing. Then I have to reboot and don't get the update. Does anyone know how to fix this? Now the update won't show up for another week.
Thanks in advance,
Gameriot
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gameriot said:
Hey guys,
Whenever there is a new system update on my galaxy s4 (this time, JB4.3), it downloads, and then I click restart and install. Instead of booting normally, it boots into recovery and does nothing. I use TWRP. It launches and does nothing. Then I have to reboot and don't get the update. Does anyone know how to fix this? Now the update won't show up for another week.
By the way I have a Google edition galaxy s4 on AT&T.
Thanks in advance,
Gameriot
Sent from my GT-I9505 using Tapatalk 4
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Click to collapse
Sent from my GT-I9505 using Tapatalk 4
gameriot said:
Hey guys,
Whenever there is a new system update on my galaxy s4 (this time, JB4.3), it downloads, and then I click restart and install. Instead of booting normally, it boots into recovery and does nothing. I use TWRP. It launches and does nothing. Then I have to reboot and don't get the update. Does anyone know how to fix this? Now the update won't show up for another week.
Thanks in advance,
Gameriot
Sent from my GT-I9505 using Tapatalk 4
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? you're getting a 4.3 OTA? im assuming you're running a GE ROM?
what ROM are you running? OTAs never apply when you're running a custom recovery.
jhong91 said:
? you're getting a 4.3 OTA? im assuming you're running a GE ROM?
what ROM are you running? OTAs never apply when you're running a custom recovery.
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Im running a GE rom : http://forum.xda-developers.com/showthread.php?t=2365317
You need to return to the stock recovery.
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graydiggy said:
You need to return to the stock recovery.
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How?
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Google...
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Stuck on downloading screen.

First off I have searched, and came up with nothing. I am on MF3, and did a factory reset and now my S4 is stuck on downloading screen. Anyone know a way to fix this. Any help is appreciated.
Are you rooted? When download mode comes up have you cancelled, vol down?
No lost my root on firmware update.. it doesnt give that option. It just says
could not do normal boot.
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kwelch08 said:
No lost my root on firmware update.. it doesnt give that option. It just says
could not do normal boot.
Sent from my SCH-I605 using xda app-developers app
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Have you tried kies? Some have reported that that has worked for them.
Mine does the same thing it will not boot into recovery you have to boot power+home+volume down then press volume down again to cancel and it should reboot from there fine
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Did you have a custom recovery ie. Twrp?
I had rooted my wife's gs4 mdl but only rooted she wouldn't let me do anything else, I however had twrp custom recovery and when the ota update of mf3 we both lost root but I lost the ability to factory reset where she did not when I try it goes into Odin mode and I have to do what I stated before to reboot, hers however was able to factory reset no prob
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That's exactly what happened to mine it won't let me factory reset..
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I appreciate yalls help, and not treating me like a complete idiot for my complete noob mistake that I should have caught haha...
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kwelch08 said:
I appreciate yalls help, and not treating me like a complete idiot for my complete noob mistake that I should have caught haha...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
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having the same issue. anyone find a fix yet???
Hold down volume down+home+power. Then press down to restart phone
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Tmobile OTA Update

Hey everyone,
I just saw my phone said there was an update and with out thinking hit download and install. After a little while my phone turned off and rebooted but went into twrp. And when ever rebooting my phone goes straight into twrp. Im on stock and rooted with just a few things uninstalled. Can anyone help me out with what to do thanks!
Also anyone else receiving this update?
Youre gonna have to do factoey restore your phone, happened to me yesterday
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Z51 said:
Youre gonna have to do factoey restore your phone, happened to me yesterday
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So i cant just try to install a rom or anything?
magestic1995 said:
So i cant just try to install a rom or anything?
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As long as you've got a custom recovery installed, you should be able to install a ROM. Just wipe system etc and install a new one. Ota updates only work on stock recovery as far as I know.
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magestic1995 said:
So i cant just try to install a rom or anything?
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I tried and it wouldnt let me. Go for it and post results.
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had to flash stock. Did anyone else get this update
what's the software version after the update?
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magestic1995 said:
Hey everyone,
I just saw my phone said there was an update and with out thinking hit download and install. After a little while my phone turned off and rebooted but went into twrp. And when ever rebooting my phone goes straight into twrp. Im on stock and rooted with just a few things uninstalled. Can anyone help me out with what to do thanks!
Also anyone else receiving this update?
Click to expand...
Click to collapse
i has same problem like u..your phone is brick.this thread solve this problem
http://forum.xda-developers.com/showthread.php?t=2451696
good luck
mannequin said:
what's the software version after the update?
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D80110g on mine after updating. I'm on tmobile.

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