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So I bought a nexus 7 from office depot. It is unopened because after reading all the threads on here Im a little worried about the problems it will have. Im wondering if anyone has had any experience returning the device through office depot? Im also on the fence after hearing all the problems with the device it sounds like a huge headache. Looking to get some other users inputs on the nexus 7 device and if anyone's dealt with returning theirs at office depot. Also If you think I should purchase it from another store.
I've had no issues with the two I purchased from Staples. I wouldn't buy a pencil at Office Depot, the stores/people here SUCK!
I bought mine at Futureshop (here in Canada) and I was pretty hesitant as well in opening it after seeing all these threads about the issues people were having with theirs. But to my relief it was a good model. No visible defects with it.
Staples has a 14 day return policy on electronics. Keep that in mind when buying in store.
This is what all these negative threads are doing. Just open and start using, it's a great device.
Sent from my Nexus 7 using xda app-developers app
I bought it at ABT in Glenview, IL. I had a problem with mine and ABT did not have any issue to exchange it for me.
I have not shopped at office depot for a while but when I did, i never had any problem return/exchange.
Sent from my Galaxy Nexus
Office Depot has the same policy but once it's open only store credit. What's Google plays return policy?
Sent from my ADR6425LVW using xda app-developers app
kangxi said:
This is what all these negative threads are doing. Just open and start using, it's a great device.
Sent from my Nexus 7 using xda app-developers app
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I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
Sent from My Omega powered beast, using Xparent ICS
You can return for a full refund at Staples if there is a problem with the device, even though it's been opened.
blade30p said:
I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
Sent from My Omega powered beast, using Xparent ICS
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more like i dont want to get burned again I had a Samsung droid charge worst smartphone I have ever used. I just want to make sure that all these complaints are not as widespread as they are made out to be.
You're not gonna see everyone praising it on forums, they are here to resolve issues and report problems. My 7 is flawless.
Sent from my Galaxy Nexus using xda app-developers app
You bought it already. Just open it and find out. It's completely worth it if it's got a good display. And if it's defective, you can get it exchanged.
And I'm saying this as a person that has gotten two defective Nexus 7s and am currently waiting on number 3 (from Google Play). At least with your retail store purchase, you can exchange it the same day (if they have stock) if it's defective.
I got mine from Staples a week ago tomorrow. An absolutely flawless unit as far as I can tell. It was the only Nexus they had in stock, but it has no issues.
If there are in fact problems with it, I am obviously less observant/picky than other owners. I am yet to notice anything wrong
I wish people would stop saying the same exact thing in each of these threads....
nexus 7 is a fast and great little device.
go buy it now if you get a bad one take it back until your happy
Nexus7 is awesome. I have no problems with it. I purchased mine at staples.
Sent from my Nexus 7 using XDA Premium HD app
Best device I own. Mine is flawless.
Sent from my Nexus 7 using Tapatalk 2
Stop being a b.i.t.c.h. and open it! For crying out loud. Come on people!
Sent from my Nexus 7
The first batch of Nexus 7s seem to be a little faulty, but that's expected with any brand new product. I just got mine from Staples on Sunday and it's perfect. They said their previous shipment was defective and had to send it back and mine was from the new batch that had just come in the previous day. If it's defective, return it and get another one. Easy enough.
Got mine from Office Depot a week ago and it is flawless. None of the problems people here are reporting.
Sent from my Galaxy Nexus using xda premium
You know damn well you opened it as soon as you left the store!
Sent from my Nexus S using xda premium
Looks like they just updated the official samsung note 10.1 page to include jellly bean for os. Hopefully this means it is coming in the next few days.
http://www.samsung.com/us/mobile/galaxy-tab/GT-N8013EAYXAR
I am on chat with Samsung right now... I asked why their website says that note 10.1 comes with 4.1 but I have not received an update and am still on 4.0.4. Waiting to hear this reply. She told me to check for update, told her it said none avail
Sent from my SCH-I535 using xda app-developers app
Thanks for the update!
Hopefully we get jelly bean this year.
Sent from my GT-N8013 using Tapatalk
good catch. Hopefully we'll get it this year.
When I checked it said 4.0 ics?
Sent from my GT-N8010 using Tapatalk HD
Keith K: I have gone through the link and found that Android™ 4.1, Jelly Bean is given under specifications. I'm sorry; the update is not available for the device, please ignore that.
Samsung rep
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Done! Im out
---------- Post added at 10:21 PM ---------- Previous post was at 10:03 PM ----------
Gonna talk to my lawyer tomorrow to see if we can make some money out of this liar .
Desktop site lists 4.1, the mobile site does not.
Sent from my SAMSUNG-SGH-I317 using xda premium
Its time for the liar to pay the price :highfive:
I was told that the "update may come"..." If it comes" "when it comes" and a whole bunch of I am sorry. Worst customer service ever! Someone get a lawyer. I screenshoted the covos
Sent from my SCH-I535 using xda app-developers app
rgane5327 said:
I was told that the "update may come"..." If it comes" "when it comes" and a whole bunch of I am sorry. Worst customer service ever! Someone get a lawyer. I screenshoted the covos
Sent from my SCH-I535 using xda app-developers app
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got the same answer. whole bunch of i'm sorry for any inconvenience blah blah blah. Let sue them, guys. I'm sure we're gonna make some good money out of the liar :highfive:
xuanphucn said:
got the same answer. whole bunch of i'm sorry for any inconvenience blah blah blah. Let sue them, guys. I'm sure we're gonna make some good money out of the liar :highfive:
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I am with you. This is stupid. Making us wait... What happened to "the next big thing "
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id10terrordfw said:
Desktop site lists 4.1, the mobile site does not.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Both now show 4.1... Hmmm, is it going to drop any day?!
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Still showing ICS for the Wifi only model on the UK web site.
rgane5327 said:
I am with you. This is stupid. Making us wait... What happened to "the next big thing "
Sent from my SCH-I535 using xda app-developers app
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I really really hope that this is finally a US OTA jellybean update!
Then maybe we can get rid of all the American whingers and moaners on here who can't even be bothered to load jellybean onto their device from another region. Currently there are official JB releases for all versions of the Galaxy Note 10.1 - N8000 (4.1.1 & 4.1.2), N8010/8013 and the LTE versions. All stable and trivial to flash onto American supplied units. Easy to roll back to earlier version, if for any reason you need to.
Xda-developers forums are for "developers" and people who are interested in using all capabilities of their devices - the clue is in the name of the site!! If you are not interested in doing this and only want to whinge, moan and threaten to sue Samsung because they are a week or two late with "your" upgrade, then there are plenty of fanboy sites where you can moan to your hearts content. No need to clutter up these forums where people are really interested in learning how to understand their devices and take them forward.
Hope you get your OTA upgrades - and go away!
I bet it will drop soon. Thats usually the first sign I have noticed before I have gotten upgrad es. I think they were just testing out bugs with the rest of the world before they unleash it on us critical Americans.
Sent from my GT-N8010 using Tapatalk HD
pwatkins said:
I really really hope that this is finally a US OTA jellybean update!
Then maybe we can get rid of all the American whingers and moaners on here who can't even be bothered to load jellybean onto their device from another region. Currently there are official JB releases for all versions of the Galaxy Note 10.1 - N8000 (4.1.1 & 4.1.2), N8010/8013 and the LTE versions. All stable and trivial to flash onto American supplied units. Easy to roll back to earlier version, if for any reason you need to.
Xda-developers forums are for "developers" and people who are interested in using all capabilities of their devices - the clue is in the name of the site!! If you are not interested in doing this and only want to whinge, moan and threaten to sue Samsung because they are a week or two late with "your" upgrade, then there are plenty of fanboy sites where you can moan to your hearts content. No need to clutter up these forums where people are really interested in learning how to understand their devices and take them forward.
Hope you get your OTA upgrades - and go away!
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Making friends fast around here.....
rap6388 said:
Making friends fast around here.....
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Exactly!
Sent from my SGH-T999 using xda premium
pwatkins said:
I really really hope that this is finally a US OTA jellybean update!
Then maybe we can get rid of all the American whingers and moaners on here who can't even be bothered to load jellybean onto their device from another region. Currently there are official JB releases for all versions of the Galaxy Note 10.1 - N8000 (4.1.1 & 4.1.2), N8010/8013 and the LTE versions. All stable and trivial to flash onto American supplied units. Easy to roll back to earlier version, if for any reason you need to.
Xda-developers forums are for "developers" and people who are interested in using all capabilities of their devices - the clue is in the name of the site!! If you are not interested in doing this and only want to whinge, moan and threaten to sue Samsung because they are a week or two late with "your" upgrade, then there are plenty of fanboy sites where you can moan to your hearts content. No need to clutter up these forums where people are really interested in learning how to understand their devices and take them forward.
Hope you get your OTA upgrades - and go away!
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Click to collapse
you know what. we're not mad about the update. We're mad about the way samsung works. Its not professional. At least at this point they have to have a schedule to update and guess what they don't have that. A big company like Samsung doesnt have a plan, time line to update the devices? really? The jelly bean update rolls out for germany 2 weeks ago and they don't have any plan to update for other countries? how stupid is that? I'm buying a 500$ device. That 500$ includes after sale supports. We're buying it, not getting it for free. We're not begging them to support us. They're supposed to and have to
"we're sorry, but we're experiencing higher than normal call volume. Please wait and a customer service representative will be with you shortly. or for faster service, please contact a live chat representative online" --and ive been on hold for 8 minutes...
Sent from my GT-N8013 using XDA Premium HD app
aletheus said:
"we're sorry, but we're experiencing higher than normal call volume. Please wait and a customer service representative will be with you shortly. or for faster service, please contact a live chat representative online" --and ive been on hold for 8 minutes...
Sent from my GT-N8013 using XDA Premium HD app
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why would u call them? lol they're just gonna get back to you the same answer. "sorry for any inconvenience, unfortunately we dont have any plan to update, maybe we will in the future, blah blah blah. "
As the title suggests, I plan on buying a S4 today. If I do, will it have the latest software that I can't root? How recent was the update the isn't rootable?
Thanks!
Sent from my SCH-I545 using xda premium
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
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jd1639 said:
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
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There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
Frogacuda said:
There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
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Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
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Click to collapse
On the box of the phone it will have the software version printed near the serial number and IMEI on a sticker. Ask the salesperson if you can just check the software version first. Won't even have to open the box, and if you get a cool salesperson you can ask them to specifically look for a phone with the exploitable firmware version.
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
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I'm pretty sure you can exchange all you want.
Also, there's no "acting fishy." You're allowed to root and mod your phone. It voids your warranty, but the sales reps in the store are not going to narc you out on your warranty anyway. I've had discussions with the reps in the store about mods, and modding concerns and it's fine to just tell them that's what you're looking for.
Also, in my experience, AT&T has had no problem servicing and replacing modded phones. They don't seem to care in practice.
Thanks a ton guys! I wasn't thinking, so I just checked the box of my gf's S4 and it's the MDL firmware! She got the red one though, so maybe that stock isn't turning over as fast.
I might get the red one just to be safe haha! I will put a case over it anyway. If she just got hers yesterday and it had MDL, I'm guessing mine would too. I'm going to the same store.
Thanks a ton guys for the fast responses! :thumbup:
Sent from my SCH-I545 using xda premium
I got mine last week it was NOT updated, unfortunately i updated it before I knew what the deal was. So you should be ok seeing how you know whats going on =]
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
Sent from my SGH-I337 using xda app-developers app
txtech89 said:
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
Sent from my SGH-I337 using xda app-developers app
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I agree with this if you are buying it from a brick and mortar store the sales people wont have a problem with you checking out the phones before purchasing
i too was concerned about the update so i got one (for my daughter) from BestBuy. i asked them to fire it up to make sure it was working and confirm it was MDL before i left the store. first thing i did was remove the sim card, turn off wifi, root it, install TWRP and flashed a rooted MF3 version.
I was only able to return a phone for a different phone once. Maybe other stores allow it but I was only able to once.
Hey guys, here is the update....it worked out great!! When I went into the store, I told the guy that I was torn between the red and white one since my girlfriend got the red one. Even though I knew that I wanted the white. So he said he wasn't even sure they had the red in stock since it's not as popular as the other colors. He went into the back to check.
He came out with a red and white one and put them on the counter and started opening them up to show them to me. I casually looked at each box and they were both MDL! So I told him that I was in a rush and would put the sim in and do all the setup myself. He was cool with it and I left.
As I type this, I already rooted it and am about to flash a ROM. I'm in good shape and on my way! Thanks guys! :good:
Lol I got a black mist one last week on thursday that was still fine.. I am guessing. For at least the next few weeks you have a decent chance
Sent from my GT-I9505G using Tapatalk 4 Beta
kejar31 said:
Lol I got a black mist one last week on thursday that was still fine.
Sent from my GT-I9505G using Tapatalk 4 Beta
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I picked up a red one two days ago.
The sales rep told may that all the reds they had in stock were from an older shipment, so they haven't been updated.
Color was not an issue for me since I'm going to wrap the thing in a case anyway.
Sure enough... I now have an MDL GS4 already rooted, TWRP and unlocked.
Now to decide what rom to flash first.
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WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
Sent from my SCH-I545 using xda premium
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If you don't mind, and without going too OT, what brought you to the S4 over the One? I'm a current S4 owner considering going to the One.
Sent from my SGH-I337 using Tapatalk 2
buying my new phone, 7-25, updted it, and exchanged it 7-28. got to love costco. i disable data, and turned off wifi, until i was able to root it. http://forum.xda-developers.com/showthread.php?t=2297900
and disable to OTA altogether
http://forum.xda-developers.com/showthread.php?t=2270759&highlight=disable+ota+update
or
http://forum.xda-developers.com/showthread.php?t=2268946
received a warranty exchange today from customer service and it was shipped with MF3 ,,, bummer
I have an upgrade available and am considering moving from the One to the SGS 4.
I'm on AT&T. From what I've been reading,and I've been reading for a while now, if my SGS 4 comes with the latest firmware out of the box, I can root it, but Loki, therefore custom ROMS and recovery are out. Is this correct?
I was hoping to be able to put the Google edition ROM on the SGS 4.
Someone please set me straight.
Please and thanks
Correct, if it has the latest firmware than no flashing roms
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mg2195 said:
Correct, if it has the latest firmware than no flashing roms
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Thanks. I'm going to look awful funny making the guy open the box and check the firmware version before I buy, but I guess I'll have to.
gunnyman said:
Thanks. I'm going to look awful funny making the guy open the box and check the firmware version before I buy, but I guess I'll have to.
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The firmware version is on the side of the box, if I am not mistaken. I just got my S4 shipped directly from AT&T. It came with MDL.
Sent from my SGH-I337 using xda premium
And mdl is what I want right?
If you want to install custom ROMs, yes.
Sent from my SGH-I337 using xda premium
Typically, at least from what ive seen, the ATT box will have an "Updated" sticker on it if the firmware has been updated. My GS3 had that.
I have both the One and the S4. I don't think I'd give up the one for the s4.
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Eallan I'm just bored. Probably keep both phones and switch around
gunnyman said:
Eallan I'm just bored. Probably keep both phones and switch around
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Click to collapse
That's what I've been doing haha.
Sent from my SAMSUNG-SGH-I337 using xda premium
Just go to the store and ask the sales tech to find one that ends in MDL and NOT one that ends in MF3.
It sounds crazy or embarrassing, but it is not! Certainly it is not illegal or wrong to do this.
Others have done that and the AT&T folks really don't care, or if they do select another sales person or even another store (like Best Buy or even Costco and Radio Shack! Those other stores may even have better insurance plans than AT&Ts!)
(As to which phone. ...the HTC One is prettier, and it is unique in design, but would you be happy with less/slower ram, no changeable battery, no SD card, and a smaller screen? The S4 also has some very nice camera options that seem (to me at least) a bit better than the HTC One. Of course, it is all personal preference . . )
Good Luck!
I had a twitter chat with 3 UK Support and they are expecting an update within two weeks.
Sent from my GT-N7105 using xda app-developers app
系迷真咖?
Sent from my GT-N7100 using xda premium
Believe it when i see it..................
close and remove this thread
My cousin's sister, well, her best friend has a dog ... the dog's veterinarian has a receptionist whose mom died and the pastor that officiated at her funeral is gay -guess what --> his lover is a TV repairman who fixed the TV of a guy who works in the same building as Samsung headquarters. That guy swears that one day he overheard two lesbians discussing when our update would come - and that date has already passed! So the morale of the story is, don't trust lesbians and don't trust every bloody rumor you hear!
pageniao said:
系迷真咖?
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WAT :silly:
tweeny80 said:
My cousin's sister, well, her best friend has a dog ... the dog's veterinarian has a receptionist whose mom died and the pastor that officiated at her funeral is gay -guess what --> his lover is a TV repairman who fixed the TV of a guy who works in the same building as Samsung headquarters. That guy swears that one day he overheard two lesbians discussing when our update would come - and that date has already passed! So the morale of the story is, don't trust lesbians and don't trust every bloody rumor you hear!
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Click to collapse
Brilliant!
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Hey what's with all the naysayers? ! I actually find this post useful and interesting news in my case anyhow. And OP did specify UK!
Anyhow thanks OP. Okay so I'm not in the UK (close though) nor with Three. However I've the international unbranded version, so maybe it'll be released for that version in about a weeks time then the same time Three get it. I'll be on the look out.
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yay! another 4.3 update thread!
At least the op has provided some evidence.
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eddhard said:
At least the op has provided some evidence.
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OK, true enough, he did provide a source. I take back my (true) sarcastic story about the lying lesbians
eddhard said:
At least the op has provided some evidence.
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yeah evidence.. new thread FTW!!
via Note2
Ye trust 3 lol, all he want is for you to sign up with 3.
I bet he do not know one thing about a 4.3 update.
I never claimed the evidence was correct but its more than most offer.
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I am surprised at some of the replies. Quoting 3 UK doesn't mean I work for 3. It is not a hear say thing too as I posted the screen shot of my interaction. Posting it here was only to say that Samsung are definitely releasing an update to 4.3 in a week confused: yeah I don't know what it is)
You don't need to troll here. There is no glory sought
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rimkhan1 said:
I am surprised at some of the replies. Quoting 3 UK doesn't mean I work for 3. It is not a hear say thing too as I posted the screen shot of my interaction. Posting it here was only to say that Samsung are definitely releasing an update to 4.3 in a week confused: yeah I don't know what it is)
You don't need to troll here. There is no glory sought
Sent from my GT-N7105 using xda app-developers app
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I was referring to to the man you talk to: "ThreeUK" not you.
The man on ThreeUK is the the one trolling you.
Edit: ask for some detail and you see he do not know a thing, its just a trick to get people to use 3.
Why would anyone sign up to 3 for a 4.3 update?? That's the most moronic thing I've heard here so far.
If anything, the 3 post gives more credence to an update that sammobile and all other unofficial blogs.
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rimkhan1 said:
I am surprised at some of the replies. Quoting 3 UK doesn't mean I work for 3. It is not a hear say thing too as I posted the screen shot of my interaction. Posting it here was only to say that Samsung are definitely releasing an update to 4.3 in a week confused: yeah I don't know what it is)
You don't need to troll here. There is no glory sought
Sent from my GT-N7105 using xda app-developers app
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Click to collapse
Thanks for the info, obviously it's not guaranteed but good to get some kind of timeframe. You've been a member long enough to know there's a lot of simple people about, they are irrelevant, though this could have been tagged onto 1 of the other 4.3 threads.
Cheers anyway
Just to way in, if memory serves the 3 support chat lied to me several times saying the note 2 they sold was lte compatible when only Orange sold the n7105.
Be it miss information to them, or a fraudulent sale, I don't intend to ask them anything speculative anytime soon.
EmptyArea said:
Just to way in, if memory serves the 3 support chat lied to me several times saying the note 2 they sold was lte compatible when only Orange sold the n7105.
Be it miss information to them, or a fraudulent sale, I don't intend to ask them anything speculative anytime soon.
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Click to collapse
They did for a long tume indeed tell people the N7100 was compatible with 4G and dc-hsdpa and there is a thread about it I with a few other people managed to get our complaints that high they exchanged pur phones for the N7105 version so I wouldn't trust what they say on twitter also Ros is a woman lol
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may be start of another story