[Q] Galaxy Note 3 change language on its own? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi, I am newby so to come down on me if this is a dumb question
I have a quite new Galaxy Note 3, which today, whilst sitting in my pocket untouched, managed to change language settings - apparently independently - to an asian language; so that when I reached for it next, everything was coming up in an asian character set. It even managed to change my Samsung Gear in the process. I can't think why this has occurred. The only unusual thing that I have done recently is load Google Now, using the instructions and links found on this website.
I have managed to get the language back to english using some online searching to work out which buttons to press in settings... but I am wondering if there is something I need to do to avoid this happening again, or whether there is something more serious happening in the background.
Could it be that the Google Now (which incidentally works except the voice command "ok google" does not work) had some bug or issue in it, or has opened up a vulnerability?
Incidentally my Gear has seemed a little buggy as well since installing Google Now (e.g. messages not coming through straight away, or pressing on the message notification does not open the text but rather a menu) - in fact I had to re-sync after installation.
Also, before the language change, a little earlier on, the phone suddenly disconnected bluetooth devices, in this case cutting off my car's handsfree in the course of a call (as well as my Gear). This has never happened to me before.
Any advice appreciated... Thanks in advance!

Related

Microphone stops when I hit a numberkey if I'm calling an interactive menu system!

Ok, this is a real doozy.
This happened on my original Hermes, and now it's happening on my (three day old!) new one too (just tried to Ring Areti Internet to speak to someone on behalf of one of my clients, and the moment I pressed 0 to speak to someone the microphone seems to just cut out).
The root of the problem is: I can ring a number, whatever, and if I get to a menu system, I tap in the appropriate number to navigate through the system. However, the moment I do so, when I do eventually get through to someone they can't hear me. I can hear them fine, but my microphone has totally cut out - and even trying things like hitting mute / unmute makes no difference.
If I don't press a button, and either hang on until the menu system just puts me through to someone, the mic works fine. The worst thing about this problem is that it's unpredictable; it can happen all the time or it can just happen every so often, and there's no visual or audio indicators to say otherwise that the problem is occurring.
My two Hermes models are quite vastly different in model: the old one was an HT634 and this one is a 643, so the question of the problem being a hardware one spread across several models doesn't apply. This is REALLY ANNOYING, not only does it piss off the person on the other end but if you're stuck in a queue waiting to speak to someone for 20+ minutes, finally getting through and finding that you can't be heard is TOTALLY ANNOYING!
What's even more confusing is this: I thought it might be a permanent problem, so I tried ringing my home phone, then getting my friend to make like an interactive menu system and just say "press 1 to test this, press 2 to confirm that this is a really stupid thing I'm having to do for you, press 3 to confirm that you don't mind me hitting you after we're done testing this idea of yours"... You get the idea. I pressed a button (more than one in fact, the second time I tried it), waited the appopriate length of time that it would take in the real world to get connected, and started speaking - and the person on the landline could hear me fine.
The problem was also present (and intermittent) on my first Hermes, but it was unpredictable. I'm not in a great 3G signal area, and as I look at my phone at the moment it's gone back to GPRS. I also noticed on the MoDaCo forums that some people in London were suffering from problems where they couldn't hear callers, but the person at the other end could hear them fine (they suppose, as they weren't hung up on even though they couldn't hear their caller) - they had to force their phone back to 2G to resolve the problem. However, my microphone doesn't cut out during normal phone usage, so it's just really bugging me that I can't figure out why the hell this is happening!
My Hermes is pretty much stock: T-Mobile ROM, nothing cooked or patched, I just have the odd little bunch of harmless utilities installed: a screen cap application, Map24 Mobile, Microsoft Reader, Media Metrics Meter (usage tracker, you get paid £5 a month for submitting your stats to them so it pays for the Web 'n Walk), Opera Mobile, TCPMP, SMSDRFix, Vibra Switch, WM5NewMenu and Total Commander... They're the only significant additions.
This is driving me nuts! I never had this problem on my old Alpine, though granted it was on O2. I've even had this problem when calling the T-Mobile support line! Which as you can imagine is MOST frustrating.
Anybody have even the faintest idea as to how to solve this problem? It SEVERELY hinders my ability to ring any kind of helpline or support / sales line... And until I found an alternative (direct dial) number to get through to T-Mobile Customer Services, I wasn't even able to ring them!
had exactly the same problem with a Vario II. I couldn't set up my voicemail!
Exchanged unit for a new one and now works fine. No problems so far
flashflash said:
had exactly the same problem with a Vario II. I couldn't set up my voicemail!
Exchanged unit for a new one and now works fine. No problems so far
Click to expand...
Click to collapse
Argh... It took me long enough to get this replacement!!! Vario 2s are like golddust at the moment.
What model number is your new unit? Mine is an HT643 (first one was a 634)...

SMS receiving issues

Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Trikun3 said:
Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Click to expand...
Click to collapse
try this fix. it has fixed my issue with txt not coming in.
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)

OK Google not working (at all)

I have the following issue with OK Google.
Originally it was fine, but now it is not working at all.
After trying two different clean installs (Pure Nexus, and then Chroma) with only Gapps, the phone will not even recognise the first of "Say 'OK Google' three times" when training the Voice command.
Yet if the microphone is activated in the Google search bar, it is perfect.
I've tried turning off noise cancellation, but to no avail.
I suspect that it's hardware related as this is not a common problem. Thank you
tpsnjs said:
I have the following issue with OK Google.
Originally it was fine, but now it is not working at all.
After trying two different clean installs (Pure Nexus, and then Chroma) with only Gapps, the phone will not even recognise the first of "Say 'OK Google' three times" when training the Voice command.
Yet if the microphone is activated in the Google search bar, it is perfect.
I've tried turning off noise cancellation, but to no avail.
I suspect that it's hardware related as this is not a common problem. Thank you
Click to expand...
Click to collapse
I had the same problem when I 1st set up the phone. Refused to recognise OK Googke command even in the setup screen. Fixed by switching search language from UK English to USA English. After successfully setting up I switched it back to UK and has worked fine ever since. I can see you live in New Zealand so same fix may work for you (obviously replacing UK with New Zealand).
levellerbob said:
I had the same problem when I 1st set up the phone. Refused to recognise OK Googke command even in the setup screen. Fixed by switching search language from UK English to USA English. After successfully setting up I switched it back to UK and has worked fine ever since. I can see you live in New Zealand so same fix may work for you (obviously replacing UK with New Zealand).
Click to expand...
Click to collapse
The language setting is on US English. On these latest ROMs you can get to the set-up screen only if the you're on US English.
Thanks for the try though!

Voice to text issues?

Is anyone else having an issue with Bixby voice to text? Where I completely disabled Bixby voice to text, but still leaving Google Voice to Text on. Then a few minutes later Bixby voice to text is turned on again, by itself, automatically. it overrides the Google voice to text, which I realized it when trying to use Google Voice to Text from the keyboard. It will end up opening Bixby voice to text, instead of Google voice to text.
I contacted Samsung about this twice. The first time, they never heard about this issue. Then the second time I called, they told me there is an issue with Bixby, but they don't know what to do to fix this and they don't know if and when a fix for Bixby is comming out.
Go to settings and select apps then hit menu button and select show system apps. Then find Samsung voice input and disable it. It then defaults to google voice to text. It works after reboot too.
mrb6208 said:
Go to settings and select apps then hit menu button and select show system apps. Then find Samsung voice input and disable it. It then defaults to google voice to text. It works after reboot too.
Click to expand...
Click to collapse
That's exactly what I'm doing. But every few minutes continuously it turns Bixby voice to text back on in the same OS settings. When I try to use Google voice to text every few minutes or so, Bixby voice to text comes up instead of Google voice to text. Then when I go to the same settings again Bixby voice to text magically is turned on by itself. This is a repetitive cycle every few minutes.
bigj0110 said:
That's exactly what I'm doing. But every few minutes continuously it turns Bixby voice to text back on in the same OS settings. When I try to use Google voice to text every few minutes or so, Bixby voice to text comes up instead of Google voice to text. Then when I go to the same settings again Bixby voice to text magically is turned on by itself. This is a repetitive cycle every few minutes.
Click to expand...
Click to collapse
When I changed the settings in language & inputs it kept doing what your describing but if your disabling Samsung voice to text there's no way it should be enabling itself. I have an s8 plus on T-Mobile and it works for me. I'd try to swap out your phone before it's been 14 days cuz Bixby sucks. Good luck!
9
mrb6208 said:
When I changed the settings in language & inputs it kept doing what your describing but if your disabling Samsung voice to text there's no way it should be enabling itself. I have an s8 plus on T-Mobile and it works for me. I'd try to swap out your phone before it's been 14 days cuz Bixby sucks. Good luck!
Click to expand...
Click to collapse
I'm on my 3rd device because of multiple bugs. I fixed every bug except the Bixby Voice to Text issue, and a Wi-Fi issue. Till the point, I'm unable to use my Wi-Fi. I made another post on this site about it.
At least for the Wi-Fi and, they want me to send them the phone and remain without the phone for at least 2 weeks minimum. They keep saying they never heard of this issue, except the one representative who got multiple calls about it personally. Samsung has done absolutely nothing for me. I've called Samsung the last 4 consecutive days. Every time I called them about those issues they don't tell me yes, no, maybe, I don't know. They simply just want me to send them the phone. Today though I was able to get somebody show me the wanted to use my phone to figure out the problem because they claim they never heard about this. Even though all over the internet people are talking about this comma and even one Samsung representative confirmed she personally dealt with it on the phone last week.
What's going on with my Wi-Fi is that it connect to any network, the transparent box shows up and everything letting me know that is connected. 10 seconds later the transparent box comes again and tells me that network has been disconnected. And it repeats that non stop. This also happened across the 3 devices I've had. I'm not the only one to have the Wi-Fi issue, a simple Google search of this would indicate that. Even customer of other carriers such as AT&T, Verizon and my carrier T-Mobile are complaining about this as well. Like when I talk to Samsung I'm talking to a brick wall. I'm honestly about to return the phone and ask for a complete refund if I don't get an answer other than sending my phone in!
Thank you soooo much!!!!
mrb6208 said:
Go to settings and select apps then hit menu button and select show system apps. Then find Samsung voice input and disable it. It then defaults to google voice to text. It works after reboot too.
Click to expand...
Click to collapse
This issue is still an ongoing issue for me. Every so often randomly, I would have to go into the settings like it's described here and turn off Bixby voice to text in the OS setting. For some reason Google Voice to Text can't seem to stay on without Bixby voice to text turning itself back on in the settings. Which then, even though Google voice to text is still on, Bixby voice to text overrides that, once it's turned on.
I reported this to Samsung like a month or 2 ago. All they want me to do is send in my phone, and remain without a phone for 2 weeks minimum(which I'm refusing to do). They claim there's nothing else they can do to help me, other than that.
I mean I'm getting upset, because I spend a lot of money on the device and I'm still having issues with this, and the Wi-Fi issue I stated above. Even after 3 exchange devices the same exact issues are occurring.
To bigj0110 - I can't thank you enough! I just got my S8 a couple days ago, and I hate the Samsung voice input. I couldn't figure out how to make it go away, and I thought I was stuck with it. Your suggestion worked! I'm so happy to have Google voice input back! You made me a very happy woman! Thanks! Jo Ann
Use Twiter
If you tweet using #Samsung or support they are quick to get back to you because they don't like the bad publicity on social media. I am having the same issues and think its time for everyone with a note 8 that is having issues demand a fix by blowing up twitter with bad publicity. What else can we do at this point?
I'm on my 3rd device because of multiple bugs. I fixed every bug except the Bixby Voice to Text issue, and a Wi-Fi issue. Till the point, I'm unable to use my Wi-Fi. I made another post on this site about it.
At least for the Wi-Fi and, they want me to send them the phone and remain without the phone for at least 2 weeks minimum. They keep saying they never heard of this issue, except the one representative who got multiple calls about it personally. Samsung has done absolutely nothing for me. I've called Samsung the last 4 consecutive days. Every time I called them about those issues they don't tell me yes, no, maybe, I don't know. They simply just want me to send them the phone. Today though I was able to get somebody show me the wanted to use my phone to figure out the problem because they claim they never heard about this. Even though all over the internet people are talking about this comma and even one Samsung representative confirmed she personally dealt with it on the phone last week.
What's going on with my Wi-Fi is that it connect to any network, the transparent box shows up and everything letting me know that is connected. 10 seconds later the transparent box comes again and tells me that network has been disconnected. And it repeats that non stop. This also happened across the 3 devices I've had. I'm not the only one to have the Wi-Fi issue, a simple Google search of this would indicate that. Even customer of other carriers such as AT&T, Verizon and my carrier T-Mobile are complaining about this as well. Like when I talk to Samsung I'm talking to a brick wall. I'm honestly about to return the phone and ask for a complete refund if I don't get an answer other than sending my phone in![/QUOTE]
mrb6208 said:
Go to settings and select apps then hit menu button and select show system apps. Then find Samsung voice input and disable it. It then defaults to google voice to text. It works after reboot too.
Click to expand...
Click to collapse
Thanks MrB. this saved me lots of aggravation. voice to text works much better now.
Can't disable Samsung voice, the disable button is grayed out.
on my note 8 for turning bixby off, this what i did and not sure if this is what you want....
settings
general management
language input
on screen key board
+ manage keyboards
then on "Samsung voice input" toggle off
>>>>>>>>>>>>>>>>>>>>>>>>>>
hit back arrow twice
>>>>>>>>>>>>>>>>>>>>>>>>>
text to speech
then touch the radio button on "Google Text_to_speech Engine"
>>>>>>>>>>>>>>>>>>>>>>>>
hit arrow back as much as you can then go to main screen, then try texting using voice.... for me, no more Bixby!!! YAY!!!!
I tried training Bixby but there was always a freeking probelm. I have patience, but this thing got to me.... bye Bixby.

Samsung S8 Glitch? .. I've got one for ya....

So.. Story begins..
I bought my S8 a few months back.. Worked flawlessly (Stateside).. Then I came overseas and the problems began.. I requested my service to be suspended by Verizon and after doing so my phone began to freak out.. I don't know for sure if this is the cause but having just received my replacement device and experiencing the exact same issue. Could it be possible?
Issue: No matter what I am doing on the phone it will freeze for a split second then appears to refresh.. For example.. If I am typing an email, as I am writing my keyboard locks up and the phone becomes unusable then it jumps to the top of the app and then I can continue .. It is SOOOO frustrating because for example.. SnapChat: While I am writing and the screen freezes and refreshes, I lose everything I wrote.. If I'm scrolling through Facebook .. It jumps back to the top..This became more frequent and even more annoying! Even if I am in the settings menu scrolled all the way to the bottom.. it freezes for a second and then jumps to the top of the app.. So.. I began removing apps I thought could be the cause of the problem.. I cleared the cache on the phone as well as the apps, reset settings, removed/re-added Google accounts, even tried some developer options to scale down the graphics, background processes etc.. No avail.. I finally caved in and contacted Verizon who put me in touch with TechCoach app to remote in a see the issue for themselves.. All the troubleshooting steps they walked me through, I had already done.. So they sent me a replacement.. I set the new phone up, installed the software updates, just a few apps to test and sure enough same issue! Then I wiped the phone again.. didn't install any software updates, I left it bare bones and even set the phone up as new (no restore from Google)... So as I am writing this TechCoach wants to send me yet another replacement device.. But I'm certain the "Certified Like-New" S8 they send me will end up doing the same thing.. What it appears to be to me (No expert here) is that once I came overseas and suspended my line.. There's some service/app that is trying to push/pull over network data and since it's unable to do so it's causing the phone to glitch? I mean I really can't think of any other reason this could be happening .. Furthermore, I tried different Wi-Fi connections, changed performance modes, disabled many "enhanced features" ... Any ideas/suggestions greatly appreciated while I wait for the replacement device.... Thanks XDA!
Update:
Verizon had to reactivate my line before they could send a replacement... So I asked the rep to keep my line active to see if the issue persists.. Would you believe it worked flawless as it did when I first bought it without issues.. So my theory was right!!! Some service running in the background is attempting to refresh without connectivity.. I'm now going through every system app to disable and test ... more to follow!

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