[Q] VS980 Stock OTA - Lock Screen Glitch? - G2 Q&A, Help & Troubleshooting

I've actually had no luck finding anyone reporting this issue, but it's one that is really starting to bug me...
Sometimes, when I turn the phone on, rather than the traditional lock screen, the camera screen that you can ordinarily get to from the lock screen shows up...but it's not the full camera screen; it fills up like 3/4 of the screen, and the buttons have no functionality. Almost as if I had swiped over to the camera, but it froze about halfway through opening it.
I have tried to discern a pattern here, but there doesn't appear to be one...whether I turn on the screen with the power button or knock-on, it still happens randomly. I thought for a while that it only happened when I locked the phone with an app running on the screen, but that proved to be incorrect as well.
Like I said, having no luck finding anyone else reporting this. Has happened since I got the phone, even after updating. I've got a feeling its just a glitch I'm not going to do anything about, but if anyone has had any luck making this stop, I would greatly appreciate some advice!

Related

Screen reading the wrong unlock pattern

I've noticed that sometimes, the capacitive screen gets the wrong unlock pattern when I slide my finger through the dots in order to unlock it. I even move my fingers slowly and carefully and the wrong dot gets lit up or the pattern moves down when I'm moving up. This happens especially when the phone first boots up and when it's been idle for a while. It's so bad sometimes, I lock myself out due to the numerous attempts, even if I'm doing it carefully.
Anybody else experience this?
If it keeps bothering you, get a replacement. Not many people can help you if you have a sensor issue.
I'm going to do just that, since it's not the only problem I have with this phone. Seems I got stuck with a defective unit. My system volume is too low even though I have it set to the max and my speaker sounds like it's cracked. People sound like robots.

[Q] Screen flickering?

After hanging up from a phone call the top left corner of my screen was really bright. There were two vertical lines down the screen and the screen was transparent and flickering. I could still see my home screen and the screen was functional. I restarted the phone and it was still acting up. Only after turning the phone off for a few mins did it stop. Has anyone else experienced this or have any ideas on what would cause it? I haven't had any issues with the phone, no drops or anything. Currently running aokp with matrix kernel.
theville502 said:
After hanging up from a phone call the top left corner of my screen was really bright. There were two vertical lines down the screen and the screen was transparent and flickering. I could still see my home screen and the screen was functional. I restarted the phone and it was still acting up. Only after turning the phone off for a few mins did it stop. Has anyone else experienced this or have any ideas on what would cause it? I haven't had any issues with the phone, no drops or anything. Currently running aokp with matrix kernel.
Click to expand...
Click to collapse
I had this issue too. My phone just arrived today. In my case the problem occurred after power cycling the phone (trying to get the WiFi to connect.. grrrr) The boot process was fine but once I got to the launcher my screen was flickering like a strobe light. I tried to power off and back on and it still happened. I didn't give it several minutes like you did so I'm not sure if it would have gone away. Since I hadn't really configured the phone yet I simply did a factory reset and it was fine. Seems to be a software issue. I hope it doesn't happen again but if it does I'll see if just leaving it off for a while helps. I hope so because I don't want to have to factory reset all the time!
-Matt

Unlock screen distortion with multiple images

Is anyone else facing an issue with the unlock screen?
This has been an issue with all versions of Kit kat. My unlock screen shows up as 9 screens at random , but the touch is still normal.
Taking a screenshot, shows up as a normal unlock screen, and not the 3x3 matrix.
This issue goes away on locking and unlocking by pressing the power button.
Anyone else facing this issue?
Is it more likely a hardware problem, and warrants a screen replacement?
Also, my phone hangs for 20-30 seconds at times, especially with opening links in chrome from a Google now search. At this time, touch doesn't work, and the screen is frozen!
tarunactivity said:
Is anyone else facing an issue with the unlock screen?
This has been an issue with all versions of Kit kat. My unlock screen shows up as 9 screens at random , but the touch is still normal.
Taking a screenshot, shows up as a normal unlock screen, and not the 3x3 matrix.
This issue goes away on locking and unlocking by pressing the power button.
Anyone else facing this issue?
Is it more likely a hardware problem, and warrants a screen replacement?
Also, my phone hangs for 20-30 seconds at times, especially with opening links in chrome from a Google now search. At this time, touch doesn't work, and the screen is frozen!
Click to expand...
Click to collapse
I have these issues sometimes. Can't understand the reason of it. Android 4.4, non LTE version
, Russia.
It only happened to me only one time where I was just locking the phone, but after that it hasn't come up yet and it's very quick. Yours is probably a issue since you can take a picture of it where to mine it's only for like 2 seconds. If your phone is under warranty you can get it swapped out.
Sent from my SAMSUNG-SM-N900A

Screen issues? Going grey and popping?

Hey all, had my s8 for 2 days and ive noticed when i lock it whatevers on the screen turns greyscale for a split second before it locks, is this right? I tried a factory reset but it still does it.
Secondly sometimes when i unlock it via fingerprint the screen seems to jump or pop when it gets to the homescreen. I tried to record it and upload it but dont know how to upload videos from my phone. I cant seem to replicate it but it happens enough for it to be a little annoying. I dont want to factory reset again but if i have too i will.
Edit: its hard to explain what it is, its like the screen refreshes. Ive made sure im not holding any buttons amd made sure my hands arent touching the side of the screen
Edit: i think its always on display related as when i turn it off it seems to be working okay

G4 Digitizer problem?

I have a Moto G4 that has had the touch screen become very erratic lately. This issue appeared shortly after a factory reset. The phone is stock, recently OTA updated to NPJ25.93-14.7. It frequently freezes and won't respond to touches of apps or the home/back/recent buttons, and won't side scroll to the next screens properly. Sometimes random apps launch on their own without any touch, and if you try to quit them with the back button they keep relaunching. The problem is intermittent.
I activated "Show Taps" in Developer Options and when the problem is happening there is a tap dot near the lower right side of the screen. It bounces up and down a little bit and vibrates sometimes. When this dot is visible tapping on anything else like app icons or buttons usually has no effect, however the taps are shown on the screen. If I hit the power button to make the screen go black it will sometimes recover when I reopen the display, other times it takes a reboot.
Wondering if it's a hardware issue, a guy at a Verizon store who seemed to know more than most said it was a faulty digitzer--it's seeing touches where there are none. I've replaced displays successfully before, would just like to have a confidence level that the digitzer is really bad before doing that, as opposed to a software or other hardware issue. Any ideas about problems that might cause this problem, like other hardware or a corrupted OTA? Seems very hardware-ish to me, but I'm no expert.
I have Drive links to a couple of short videos on the symptoms, can send links. Much appreciate any insights.
Mine has that issue as well. It will spam the 9 key on the unlock screen or anything in that spot if an app is open or what is on that spot at the home screen. I have to double unlock the phone to fix it. I guess turning the screen on and back off resets it for that session. But it's mostly every time the screen goes dark and comes back up I have to turn the screen off and back on to use the phone.
I had a similar problem and was able to send it in under warranty and get a replacement phone
G4 Digitizer or ghost touch
Apparently this is called Ghost Touch issue, and affects many phones. One solution tried is to disable Battery Optimization for System UI and Google Now Launcher in Settings>Battery>Battery Optimization. That seemed to cure it for a week or so, but the problem returned today. I can sometimes recover form it by hitting the power button to blank the screen and then reopen. Other times it requires a reboot. I see all kinds of alleged solutions out there from dimming the brightness to removing tempered glass protector to using a slow charger, but those don't seem like real fixes but workarounds (if they even work at all). Any other ideas?

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