Completely black / dead camera - Galaxy Note 3 Q&A, Help & Troubleshooting

I've seen some people report black lines on their camera applications but my issue is that off location tracking inside the camera app itself since again I can't access the damn thing. The camera won't boot at all I just get a black unresponsive screen no matter what I do. I've tried most of the stuff suggested on xda including turning setting my location service to gps only, turning off Wi-Fi (I can't disable Direct and Direct Share because it won't let me ) as well as clearing the app data & cache). What l can't try is turning off location tracking inside the camera app itself since again I can't access the damn thing. Any help would be greatly appreciated. As aside note I've installed the KitKat update so I'm running 4.4, still nothing.
This seems like a hardware issue...

Related

[Q] Samsung Focus Heating Problem

My samsung focus get heated up very quickly(in the upper part section near speaker, cam) this happens whenever I use the phone, any browsing, using apps etc. Does anyone else have this problem ?
Also the location services is not working, it not able to find me location from last few days, it used to work fine earlier. Any help ?
Problem with location services...
How do I verify that the GPS is working fine.
the location settings is turned ON. but still no application is able to find my location..not even the Bing search.
I tried running this code from the diagnostics menu : *#1472365#
and it says "No data is available for location services."
Apps used to find my latitude and longitude some time back..
I have no problem connecting to the internet...
Is this a hardware problem, pls help.
The only time my Focus really heats up in the area you have identified is under charging (Power adapter/USB/Car). I can feel the warmth in the top of the phone through the charge process.
Far less noticeable now that I have the BodyGlove snap-on case.
Cheers.

[Q] Location Service Auto Off Itself, Help!

Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
dominicyee said:
Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
Click to expand...
Click to collapse
Running into the exact same issue. Very annoying
When you exit Ultra Power Saving mode, Location Services is not switched back on. It's a glitch that will probably be sorted out in a future update.
iR¡[email protected]!* from i9505 via Tapatalk 4
Thanks for your reply! Is there a way around this? How do i solve this problem? Thanks alot.
Sent from my SM-N910C using XDA Free mobile app
No way around it unfortunately. Just remember to turn Location back on after you disable Power Saving.
iR¡[email protected]!* from i9505 via Tapatalk 4
Ok. But i dont use power saving thus how is this affecting me?
Sent from my SM-N910C using XDA Free mobile app
Oh, I assumed you did, my bad. If you don't use Ultra Power Saving, then it must be something else. I really don't know!
iR¡[email protected]!* from i9505 via Tapatalk 4
dominicyee said:
Hello whoever may lend a helping hand,
I've got a problem with my Note 4 Location services. Whenever i set it to on mode, it will somehow automatically switch off by itself over time. I've tried many ways to stop this from happening but to no avail. I dont see any programs or app that is turning my location off for me.
The reason i would prefer it to be switched on is because im using google "keep" and alerts are normally based on location. If my location keeps turning off, google is not able to notify me of reminders when im at certain locations.
Does anyone have similar problems?
Click to expand...
Click to collapse
Hey, i have the exact same issue. Without using power savings mode or any tasker apps, my location services randomly turns off. It is extremely annoying
Have you found a fix yet?
This is related with the other device having the same user but different settings
Sent from my SM-N910C using XDA Free mobile app
Make sure it's set on "High accuracy" mode. I know you're most likely have it on "High accuracy" mode, but just make sure. Maybe a stupid suggestion but oh well.
Same problem
Location services keep turning off.
Phone goes to no service every day or two ( tried turning off lte) has to reboot to fix.
Mobile data and WiFi seems to also turn on and off randomly.
Reception is poor vs my s3 and s5.
All in all this phone is shaping up to be disappointing.
Samsung has a no swap out policy in SA so they are prepared for me to take it in to get fixed. Last time that happened it took 3 weeks to get my phone back.
I'm convinced it's the carriers branded software pre loaded that causes trouble. Vodacom (Vodafone)
The location services bug only seems to have started a few weeks ago after an update.
I thought it was related to the places feature and I've tried to disable it but can't find how to do it.
Just got my Note 4 a few weeks ago and I'm seeing this happen too. Bump to see if anyone has any solutions!
I'm on Rogers in Canada, running stock, unrooted, baseband version N910W8VLU1ANJ3, build number KTU84P. I do not use Power Saving mode (some have said that location services don't turn back on after exiting Ultra Power Saving). Seems to happen regardless of battery life (just turned off on the way to work in the morning with full battery).
I really only noticed because I tried using a location based profile in Tasker using AutoLocation, and it kept notifying me that location services were turned off. It also affects a weather/clock widget. No other Tasker profiles that would affect it.
Anybody have any ideas why this is happening? Any ideas for fixes?
UPDATE: So yesterday afternoon I booted into recovery and did a wipe data/factory reset. Everything seems to be holding so far in terms of Location Services staying on. Might have just been a glitch or something. I'll report back if they turn off again.
location services turns itself off on note 4
pvagotici said:
hey, i have the exact same issue. Without using power savings mode or any tasker apps, my location services randomly turns off. It is extremely annoying
have you found a fix yet?
Click to expand...
Click to collapse
i have the same problem my location services turns itself off even though my power saving mode is disabled. Time and time again i have to turn back on the location services . Please help .
I have a S5 and everytime I leave the house my location services turns off by itself. I can't explain it cause I literally use my phone for calling/texting and games. I don't mess with apps, setting, configurations, or power saving mode. But the really weird thing is that if it doesn't shut itself off completely it says I'm in a different location all together. Help please!

gps issues?

just received my s8. going back from work I decided to turn on the navigation to check if gps is working. It was stuttering so I downloaded some gps info app and there is no fix on my galaxy. The location when stationary is kinda working, shows it more or less precise but when travelling it jumps around.
How long the first fix should take? Any ideas? Anyone with the same issues?
ok nevermind
After 45min outside it fixed the location.
Hello mates,
I am planning to order s8 tomorrow. How you find it?
Regards,
Not sure if the s8 is like other samsung devices, but power savings modes can interfere with the gps locking.
Not sure if its still a thing but I think the first lock can often take a bit if there isnt perfect signal. I know back in the day when flashing various ROMs the initial GPS lock wasnt always quick unless I had really strong signal to the sats.
I find the attenuation of the gps signal on my gs8 to be very strong. If I'm holding the phone it seems on the lower half of the phone during navigation the signal degrades. If I put it on my leg flat it attenuates to the point of occasionally dropping signal. If it sits upright in my dash phone holder it seems to work fine. Is this normal and is anyone else experiencing this?
---------- Post added at 01:24 AM ---------- Previous post was at 01:21 AM ----------
By the way, I have gps toolbox downloaded and have redownlaoded the agps and reset the gps data numerous times
I've been having gps issues as well, especially when using waze. Basically, signal disconnects and can't reconnect (or it never connects in the first place...) until you turn off location and then turn it back on again...
First fix is always the longest, because without knowing location GPS doesn't know what sats to look for and needs those sats to download data. Also when I first turned my phone on it was on Korean time zone. Finally, to get fastest fix allow phone to read network/wifi location (I think you need to manually set it to on) to read approximate location, to sync sat table etc. Since I use GPS daily with Google maps I can't remember waiting for proper fix more than few seconds, even when surrounded by very tall buildings and its always right on the money. Now you should be good to go with fast fix also, unless you turn GPS off for longer period of time.
I am also having issues getting the gps signal to lock. If i turn location off and then on it seems to work. Does anyone have a work around?
I was having odd GPS lock issues myself. I turned off the feature that lets it connect passively to wifi and bluetooth to attempt to "improve" location. After i turned those off, my GPS has been a lot more consistent. It by default uses your cell service and GPS antenna, which personally I feel is enough, i don't need to be getting location data from random wifi points and bluetooth signals that could be messed up, since I personally don't want to rely on other peoples devices that possibly are misconfigured.
This is of course my theory. In general it really could be a problem with the GPS in the device. I'm not really certain. Anybody else have results with this sort of change I made?
I think using BT and WiFi even when those services are turned off is overkill and I agree, it could cause more problems than benefits, I never turn it on. Hi accuracy is my setting and I think that uses cell towers and I think it may use my home Wifi, when I'm logged into it, but not sure. Bottom line it works very well on my phone and it can even tell when I'm in different rooms around my house. For example right now I'm in my office on 2nd floor of 10 floor building and my location on map is within 10 yards of actual location and I'm not even anywhere near any window, so it should not work, but somehow it does .
I have the same issue. I downloaded a navigation app and planned a short 2 mile trip to my local store just to check it out but it didn't follow me on screen it was only updating every 3 or 400m, like you discribe - jumping around. When I open Google maps and it shows the orientation of my phone I discovered my compass was 180° out. I downloaded a GPS resetting tool from the App Store and this worked for only a few minutes but now my compass is again 180° out even after I used to reset tool. Any help would be much appreciated
After reading this thread I tested Google Maps on the drive home and the GPS was fine. Also works fine on a couple of biking apps. For the biking apps I use GPS Keeper Pro to keep the GPS on all the time for better accuracy. Not sure if it is needed, but on other phones I got in the habit of using it. For driving I don't use GPS Keeper.
Corrupted cache
I cleared my cache in recovery mode and then the gps worked fabulously. Problem I had was that gnaps would lock on if stationary and would go haywire if asked to navigate. Cleared cache in recovery and then used the app. Worked flawlessly. It must be some corruption in the cached files with a recent ota installed.
100% Worked for me.
Recovery mode Power + Vol up + Bingsby let go when logo comes 2sec. wait and choose clear cache.
After GPS works again.
Before I tried everything. Also Total reinstall. But no luck.
Thanks million times for the hint.........
Ditto here. I was really getting aggravated bc i need to view maps (not while navigating, but while driving) to see these FM and county roads, and it would update every ¼ Mile.
Cleared cache and all is well now...
Now just waiting on a perfect root for s8+ QGL ????
same problem please help
amritnoronha said:
I cleared my cache in recovery mode and then the gps worked fabulously. Problem I had was that gnaps would lock on if stationary and would go haywire if asked to navigate. Cleared cache in recovery and then used the app. Worked flawlessly. It must be some corruption in the cached files with a recent ota installed.
Click to expand...
Click to collapse
Did the problem came back after wiping or clearing the cache?
---------- Post added at 05:59 PM ---------- Previous post was at 05:56 PM ----------
MaRyNoFear said:
100% Worked for me.
Recovery mode Power + Vol up + Bingsby let go when logo comes 2sec. wait and choose clear cache.
After GPS works again.
Before I tried everything. Also Total reinstall. But no luck.
Thanks million times for the hint.........
Click to expand...
Click to collapse
Did the problem came back after wiping or clearing the cache?
amritnoronha said:
I cleared my cache in recovery mode and then the gps worked fabulously. Problem I had was that gnaps would lock on if stationary and would go haywire if asked to navigate. Cleared cache in recovery and then used the app. Worked flawlessly. It must be some corruption in the cached files with a recent ota installed.
Click to expand...
Click to collapse
Old Post but new solution for me thanks funny thing because I thought wiping cache from the device maintenance was the same I guess not ??*??
GPS issue
Hi to all. I did all the above mentioned things and factory reset except clear cache. Isn't factory reset clear cache also?
Should I try clear cache?
Thanks
https://forum.xda-developers.com/ga...rdware-fix-t4101705/post82610627#post82610627

Auto Rotate intermittently stops working

*update* the latest update from AT&T this month seems to have fixed the auto-rotate function. I have had no issues regarding this problem since applying the update!
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
undivide said:
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
Click to expand...
Click to collapse
You are not alone. Mine did this yesterday. I had to reboot it to fix it. I do not use a magnetic mount but I do use wireless charging stations and I think they have a small magnet. I have done this for months though and so far the auto-rotate glitch has only happened 2 times.
I have had the same issues. But a reboot won't always fix it me.
problem resolved
latest update patch from AT&T seems to have fully resolved the issue of auto screen rotation not functioning. it now works 100% of the time and is even faster at recognizing when the device has been tilted to and from landscape/portrait

What is turning off my GPS / Location Service?

When I go to use Google Maps for navigation, I often get the message "To continue turn on device location which uses Google's location service". The problem also affects ViewRanger, an app I use for walking. GPS appears to turn off during a walk so I lose the track of my route. In this case the message is "GPS is disabled in the settings. Please enable it."
I recognise this happens after the phone has been "asleep" for a while but have not been able to measure how long it must be asleep before the problem arises. I think it is at least 30 mins.
It feels like a "battery saver" problem, but I can't see any obvious power saving setting to turn off. ViewRanger is set in App Power-saver to have no optimisation policies.
I have had my Axon 7 since Jan 2018 and this problem has only occurred in the last few weeks. My model is A2017G on stock Oreo B03 and unrooted. The problem did not emerge when I first moved to Oreo. It may have started when I moved to B03 though I think GPS was fine for a while after I moved to B03.
Something is turning off location services in the background; how do I find out what it is? Is there some sort of log I can read? What other solutions are there? Many thanks in advance, Evan
I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.
Too good to be true
grantem2000 said:
I moved from stock Oreo B03 to B04 (via B02) and wiped the cache. All now seems to be well; ViewRanger recorded a 4 hour track with no problem yesterday. Slightly strange though as I had previously wiped cache while on B03 and found that didn't fix my problem.
Click to expand...
Click to collapse
It did all seem a little too good to be true and, sadly, Location Services again began "turning off automatically" only a few days after my upgrade to B04. I have attached 2 screenshots from the notification log for when I started recording a route in ViewRanger at 15:07 and again 3 mins later at 15:10 when tracking appeared to stop. The logs mean nothing to me, so any insight would be very welcome.
In the meantime, I uninstalled ViewRanger, deleted all ViewRanger directories, restarted the phone, re-installed ViewRanger and wiped cache again. After that, for now at least, Location Services are again behaving.
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.
grantem2000 said:
As all this appears to point the finger at ViewRanger, I will raise direct with the application owners too.
Click to expand...
Click to collapse
ViewRanger, support were very responsive and supportive. They made a convincing case that the problem is not caused by ViewRanger, not least as the app has no capability to turn off Location Services.
But something is still turning off Location Services when the phone goes to sleep. How can I tell what is doing this?
In the meantime, wiping cache solves the problem for a few days, but, so far, it has always come back.
I have the same issue and that's why I think this phone's gps is useless. I find this gps not in accurate way to detect the coordinates even in all previous firmwares (nougat, all ver of oreo)
The auto turned off gps services maybe the case of software, but I think the hardware is bad either.
This is the worst part as I work using GPS a lot but I still love this guy's music features. I ended up using secondary phone/tablet to run some geographical apps, sad cant have em running in one phone only.
Update: my GPS get fixed on B04 with locked bootloader, it seems fine and fast to get POI. It's usable now. Guess the previous rom has bugs on GPS or it's broken by other apps I used before

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