Issues when trying to manually update to KK (D801) - G2 Q&A, Help & Troubleshooting

I Have tried to use the 2 methods that where provided and that worked for pretty much everyone else around me except me
Prior to getting both the PC Suite and Support Tool I got all the drivers , piece of cake.
Now lets start with the PC Suite which is very annoying , I hook up my phone to PC without a issue im connected and all and I want to updrade my software so i thought to myself wow so easy but as it turns out the pc suite claims i already have the latest the D801g but the newest is D801a ... PC SUITE BEING A LIERRR
I made a video of the problem as well which has got a lot of views in 2 days
Next up the Support Tool... oh boi can this get any worse than the PC Suite .. yes it can
Just like PC Suite connecting is not a problem .. so next step was to upgrade recovery which everyone else is doing and got them 4.4.2 but when i do mines it gets stuck on the second step and at either 0:13 or 0:14 seconds .. I let it sit there for a whole hour earlier but nothing would happen... I have also tried putting the phone in download mode but that would not fix the problem.. so yeah.
If anyone could help .. would be such appreciated and i would be very amaze.

I installed the upgrade today via download mode and flash tool....check out the thread about changing back to stock...in the flash tool where u select the old kdz...just select the newer kk kdz
Sent from my LG-D801 using xda app-developers app

CHicken, is your phone white?

Sfkn2 said:
CHicken, is your phone white?
Click to expand...
Click to collapse
Its very black , yeah i have the black version

Related

unable to update!

i have a uae stock firmware lg p705. recently i connected the phone to lg pc suite and it showed that i had an update(v20b). but when i try to update using lg pc suite or that other lg upgrading software or even kdz....i`m unable to. when the phone starts to update and it changes mode to emergency mode, it gets the yellow emergency screen for about 4 secs then it changes to weird messed up lines. i`ve attached a screenshot of the weird lines screen for reference. please help me i am dying to update my phone from the current v10f which is really laggy and slow.
P.S. i dont know y but it seems there is no OTA update coz its been more than 3 weeks since the latest update and it still hasnt shown up on OTA. PLS HELP ME!
Firstly, the JellyBean update will not be available through OTA , you'll get the notification on your phone but it'll say to connect to a computer to complete the upgrade. For your problem, try putting the phone into emergency mode BEFORE plugging in and use kdz to flash. Use 3GQCT for type and EMERGENCY for PhoneMode. Worth a try. :good: GoodLuck!
EDIT: Also, redownload any kdz file you're flashing, it can be a bad download too!
anwarkhan25 said:
Firstly, the JellyBean update will not be available through OTA , you'll get the notification on your phone but it'll say to connect to a computer to complete the upgrade. For your problem, try putting the phone into emergency mode BEFORE plugging in and use kdz to flash. Use 3GQCT for type and EMERGENCY for PhoneMode. Worth a try. :good: GoodLuck!
EDIT: Also, redownload any kdz file you're flashing, it can be a bad download too!
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Click to collapse
ok, will try. thnx anyway!
shamzali said:
ok, will try. thnx anyway!
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Click to collapse
You're welcome :good: :laugh:
anwarkhan25 said:
You're welcome :good: :laugh:
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Click to collapse
not working.....guess i`m doomed with ICS forever!!
can i update using cwm?
Well im not sure , i haven't played around with cwm on this Phone maybe someone else could help.
Sent from my LG-P705 using Tapatalk 4 Beta

Galaxy Y touch screen problem

hi newbie here...
from Malaysia...
i have problem with my handphone..
first of all, i tried to install custom rom... and of coz i follow all the instruction including cwm and anything with recovery mode.. then after install the touch screen wont work so i could not start the android to begin the next process..
so then it leave me one other solution... i have to flash back to original rom which is gingerbread. after i flash back using odin.. the same problem happen touch screen wont work.. so i could not start the android as the phone ask me to touch the android logo to start... please help me... i have tried flash the standard rom a few times... it wont work... and of coz i also try the recovery mode > wipe all data and wipe partition.. its also would not work .. do i need to install driver for the phone... such as touch screen driver
kelawarhitam said:
hi newbie here...
from Malaysia...
i have problem with my handphone..
first of all, i tried to install custom rom... and of coz i follow all the instruction including cwm and anything with recovery mode.. then after install the touch screen wont work so i could not start the android to begin the next process..
so then it leave me one other solution... i have to flash back to original rom which is gingerbread. after i flash back using odin.. the same problem happen touch screen wont work.. so i could not start the android as the phone ask me to touch the android logo to start... please help me... i have tried flash the standard rom a few times... it wont work... and of coz i also try the recovery mode > wipe all data and wipe partition.. its also would not work .. do i need to install driver for the phone... such as touch screen driver
Click to expand...
Click to collapse
Hi, new member, Welcome to xda-developers
I think the touchscreen is malfunctioned. So, you need to bring it to the repair center.
kelawarhitam said:
hi newbie here...
from Malaysia...
i have problem with my handphone..
first of all, i tried to install custom rom... and of coz i follow all the instruction including cwm and anything with recovery mode.. then after install the touch screen wont work so i could not start the android to begin the next process..
so then it leave me one other solution... i have to flash back to original rom which is gingerbread. after i flash back using odin.. the same problem happen touch screen wont work.. so i could not start the android as the phone ask me to touch the android logo to start... please help me... i have tried flash the standard rom a few times... it wont work... and of coz i also try the recovery mode > wipe all data and wipe partition.. its also would not work .. do i need to install driver for the phone... such as touch screen driver
Click to expand...
Click to collapse
Best to bring it to a Authorized Samsung Service Center to have a look at and fix it
success
at last....
finally i did it... problem solve...
after 1 week thinking how to solve the problem... actually the its self i just bought 1 week also... hahaha
i have try many way how to solve this problem... from flashing using odin more than 10 time ... install more than 5 type of custom ROM...
i did solve my problem... its quit simple and easy..
just install your pc with kies.. download it from samsung or from cd (samsung phone box)
then make sure everything install perfectly.. then connect your phone with pc .. (make sure your usb cable in very good condition)
after that your kies will detect your phone... and then kies will detect your firmware .. if it is outdated.. kies will ask to update/install new one.. just install it.. and follow the instruction.. (i dont now what happen after that because i left my phone, quit a long time) then when i'm get back to my phone its already able to use the touch screen...yessss....
hope if any one have this similar problem can try this one... very simple and easy... coz i have try many thing that i will consider as hard job... hahaha.. and also i could not fine any solution in the internet for a week...
thats all
Ok then
Sent from my little beast using xda-app
kelawarhitam said:
hi newbie here...
From malaysia...
I have problem with my handphone..
First of all, i tried to install custom rom... And of coz i follow all the instruction including cwm and anything with recovery mode.. Then after install the touch screen wont work so i could not start the android to begin the next process..
So then it leave me one other solution... I have to flash back to original rom which is gingerbread. After i flash back using odin.. The same problem happen touch screen wont work.. So i could not start the android as the phone ask me to touch the android logo to start... Please help me... I have tried flash the standard rom a few times... It wont work... And of coz i also try the recovery mode > wipe all data and wipe partition.. Its also would not work .. Do i need to install driver for the phone... Such as touch screen driver
Click to expand...
Click to collapse
u can try installing driver
abhishekr700 said:
u can try installing driver
Click to expand...
Click to collapse
The OP has solved his problem and why you still posting?
Sent from my little beast using xda-app
luqman98 said:
The OP has solved his problem and why you still posting?
Sent from my little beast using xda-app
Click to expand...
Click to collapse
sorry........i didn't see that post
I had same problem.. I am trying to your sistem if this will work..i love you.
kelawarhitam said:
at last....
finally i did it... problem solve...
after 1 week thinking how to solve the problem... actually the its self i just bought 1 week also... hahaha
i have try many way how to solve this problem... from flashing using odin more than 10 time ... install more than 5 type of custom ROM...
i did solve my problem... its quit simple and easy..
just install your pc with kies.. download it from samsung or from cd (samsung phone box)
then make sure everything install perfectly.. then connect your phone with pc .. (make sure your usb cable in very good condition)
after that your kies will detect your phone... and then kies will detect your firmware .. if it is outdated.. kies will ask to update/install new one.. just install it.. and follow the instruction.. (i dont now what happen after that because i left my phone, quit a long time) then when i'm get back to my phone its already able to use the touch screen...yessss....
hope if any one have this similar problem can try this one... very simple and easy... coz i have try many thing that i will consider as hard job... hahaha.. and also i could not fine any solution in the internet for a week...
thats all
Click to expand...
Click to collapse
Hi mate,
I have tried your method but it doesn't work for me.
btw I had the same exact problem but with SM-T210 Tab
nothing work at all. I hope if anyone can help me>
I think it might need touch driver as they mention here. but I don't know how to fix it.
or shall I send it to warranty, and if I send it to warranty do you think they might consider it out of warranty or not?
Thanks in advance for everyone in XDA
Bye
medoeng said:
I think it might need touch driver as they mention here. but I don't know how to fix it.
or shall I send it to warranty, and if I send it to warranty do you think they might consider it out of warranty or not?
Thanks in advance for everyone in XDA
Bye
Click to expand...
Click to collapse
No as long as you didn't root your tablet, not putting it into the water and screwed by tornadoes, rain, meteor etc.
Sent from HKV (allwinner a13) 7" tab using Tapatalk 4

[Q] software update

I went to the place where Ibought my galaxy s4 gt i9500, and asked why I didn't get the software update(i currently have 4.2.2)
So this guy tells me that my s4 is old( I bought it on may 21th 2013)and doesn't have Fota Inside so I never will update it
and I will stick to 4.2.2 unless I flashed it into a rom( its rooted but I dont want to flash it into a rom).
So I really wont get the software update.
Dude ! Is ur i9500 real or a chinese copy ? If its real u ll get the 4.3 update via kies in few days..
Sent from my GT-I9500 using XDA Premium 4 mobile app
I checked for an update and the update failed so I got an unroot app and verified that I am not rooted. I already did a factory reset for a separate issue but the update is still failing. What else can I try?
Sent from my SCH-I545 using xda app-developers app
fivedezs said:
I checked for an update and the update failed so I got an unroot app and verified that I am not rooted. I already did a factory reset for a separate issue but the update is still failing. What else can I try?
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
Sorry i was going to respond to you but Opéra had crashed UU.
So the best you can do is to do yourself the update of the firmwire.
The most simple way would be to find for beginning the official rom stock for Android 4.3 for i9500.
Then download Odin (don t pass by Kies honestly it s not good and slow).
Make sûre Your drivers for s4 are installed on Your PC.
Once done turn off your phone.
After turn it on while pressing all in same time the following buttons ower+Volume DOWN (not HIGH) and Home button.
You should to come in the download mode.
Plug Your phone on Your pc who have Odin installed.
VERY IMPORTANT !: Be sûre all the tasks for Kies are shut down! All of them !
Open Odin ans pour Your phone on pc .Normally you should see the square in the left corner show a color (blue etc).
If Yes it s OK it worked.
Presse the PDA button after to search the rom you have download juste before.
Once it's done verify that Auto-reboot and F reset time are ticked.
Chen....push Start.
Waiting for Odin who will be flashing Your update.
It take about 5 minutes something l'ile that.
Acter Your phone will reboot by himself.
Just wait a bit Your phone finish to update and out everything in place.
Hère it is ! Ylu have done the update yourself!^^
more confused
.
Where do I go next if odin isn't recognizing my phone when its I download mode? I have the Samsung drivers and I've connected and reconnected my phone, tried every version of odin, I hear the sound my computer makes that lets me know it recognizes the connection, but odin doesn't see it. Don't know what to do now.
fivedezs said:
.
Where do I go next if odin isn't recognizing my phone when its I download mode? I have the Samsung drivers and I've connected and reconnected my phone, tried every version of odin, I hear the sound my computer makes that lets me know it recognizes the connection, but odin doesn't see it. Don't know what to do now.
Click to expand...
Click to collapse
If neither Kies nor Odin recognise it then I recommend that you throttle the man who sold you that phone claiming it was a Galaxy S4. Samsung would never put anything in a phone that would stop it from EVER getting OTAs. It's a fake, end of story.
sami0x said:
I went to the place where Ibought my galaxy s4 gt i9500, and asked why I didn't get the software update(i currently have 4.2.2)
So this guy tells me that my s4 is old( I bought it on may 21th 2013)and doesn't have Fota Inside so I never will update it
and I will stick to 4.2.2 unless I flashed it into a rom( its rooted but I dont want to flash it into a rom).
So I really wont get the software update.
Click to expand...
Click to collapse
what a load of rubbish! I think he is lying to you mate.
Download an app called CPU-Z and check your hardware, he could of sold you a fake device.
kof200440 said:
Dude ! Is ur i9500 real or a chinese copy ? If its real u ll get the 4.3 update via kies in few days..
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its real but rooted, but my moms s4 not rooted didnt get the software update

[Q] S4 stuck in download mode

OK s4 got the new lollipop update but when it kept in asking I clicked OK but it COMPLETELY TURNED OF THEN rapidly said could not do normal boot on the top but I remove battery still going into download mode my phone was in 4.4.4 root but I in rooted also please help me I really need to take business calls how do I get BACK AND GET 5.0 ?
Guccimaine said:
OK s4 got the new lollipop update but when it kept in asking I clicked OK but it COMPLETELY TURNED OF THEN rapidly said could not do normal boot on the top but I remove battery still going into download mode my phone was in 4.4.4 root but I in rooted also please help me I really need to take business calls how do I get BACK AND GET 5.0
Click to expand...
Click to collapse
Sounds like the rom is corrupt or not present, you would need to kies or odin back to 4.4.4 and reapply.
If you cant do anything BUT download mode, you gotta get odin and go to sammobile download your phones official rom and apply it. After this you can attemp the OTA update again.
PLEASE READ THE GUIDE CAREFULLY as this procedure is risky if done wrong or on a bad usb connection.
Lollipop uses a new system it's not a normal update.
Don't use Kies , use Odin.
Kies can easily break your phone.
Just use Google for ROM searching and install them over Odin.
Sent from my GT-I8190 using XDA Free mobile app
OverBit said:
Don't use Kies , use Odin.
Kies can easily break your phone.
Just use Google for ROM searching and install them over Odin.
Sent from my GT-I8190 using XDA Free mobile app
Click to expand...
Click to collapse
Just now missed it use kies my phone died it was on a black screen got over heated got sceard went to best buy and fixed it for free
Guccimaine said:
Just now missed it use kies my phone died it was on a black screen got over heated got sceard went to best buy and fixed it for free
Click to expand...
Click to collapse
Good to hear it's fixed, Kies is a "supported" program so when it screws up you usually can get it fixed for free. Odin is not (even though it works better)

kind of bricked my phone! need help!!

So i wanted to root my phone, following a tutorial on androidsoul(i cant post link yet i just googled edge plus root)
after like 20 tries to flash with odin it finally passes(dunno why. nothing changed the last 5 tries... and odin tooks about 1h for the flash..)
finally their i decided to add some lines in the build.prop to tweak the ram management -.-
so heres where the **** begins. The device bootlooped, so i downloaded the firmware for my device nummer with the vodafone branding and tried to flash it.
it fails and the phone gets some kind of bricket i get a message i need to emergency firmware recovery with some kind of samsung crap software, which doesnt support my device(neither kies 3).
good thing i can still enter the download mode but when i try to flash, odin stucks at setupconnection or iniialazion or get pit mapping or sboot.bin or cm.bin in this momen at boot.img .. just somewhere everytime.
I already deleted kies and tried all my ports.
any ideas??
ty alot!
Look for a 3 Part Firmware with a PIT File.
Sent from my SM-G928F using XDA Free mobile app
put phone in download mode, connect to Kies even though says not compatible and goto Emergency Firmware upgrade in the menu it will flash anyway even though not compatible
didnt found anyone only for the normal edge. mby its to early...
Shockwave71 said:
Look for a 3 Part Firmware with a PIT File.
Sent from my SM-G928F using XDA Free mobile app
Click to expand...
Click to collapse
didnt found anyone only for the normal edge. mby its to early...
bunglebp said:
put phone in download mode, connect to Kies even though says not compatible and goto Emergency Firmware upgrade in the menu it will flash anyway even though not compatible
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Click to collapse
but i have to choose a device then and because the device is not supported its not listed...
bunglebp said:
goto Emergency Firmware upgrade in the menu it will flash anyway even though not compatible
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Click to collapse
That should work though failing that you may have to get it to a dealer to look into.
if not insurance,,,, 3 seconds in a microwave,,,, claim,,,, done
Disclaimer: I do not condone putting phones in microwaves unless its totally awesome
when i try to just flash a new firmware with keis or smart swtich the installation just stays at 0% forever...
i have no ideas anymore what to do..
figlero said:
when i try to just flash a new firmware with keis or smart swtich the installation just stays at 0% forever...
i have no ideas anymore what to do..
Click to expand...
Click to collapse
How old is it? - repair/replacement is looking likely
Have you tried KEIS on another machine?
has the machine been rebooted yet? (old trick)
ha3kser said:
How old is it? - repair/replacement is looking likely
Have you tried KEIS on another machine?
has the machine been rebooted yet? (old trick)
Click to expand...
Click to collapse
the phone is 1 week old and got no guarantee cuz i triggered know when i rooted-.-
yes i tried kies on my laptop too...
of course... ^^
figlero said:
the phone is 1 week old and got no guarantee cuz i triggered know when i rooted-.-
yes i tried kies on my laptop too...
of course... ^^
Click to expand...
Click to collapse
I would be tempted to take it back to where you got it and ask them to replace it... its up to you if you say it was because you were trying to root it or not...
If it t'were me I would blame an Update or App Corruption - though I am a gifted linguist (read: Bull****ter) and can normally get things sorted, your average shop employee wont know enough about rooting (hopefully) or KNOX (hopefully) so they will just replace it.
But thats not a Guarantee (as with all changes you make its your device and your responsibility if it goes wrong, warranty void etc etc etc)
I'm hopeful you are able to get this sorted and keep us posted if its replaced etc

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