Database Users

Samsung Galaxy S update via KIES not working.

Hello everyone and sorry if i created a topic that already exists ive been searching this forum for hours and i could not find a solution to my problem.
I have a Samsung Galaxy S GT-I9000 purchased in Slovenia at the provider Mobitel.
I've tried to update my phone to a newer version of the firmware trough Kies but i get the following error.
OK as im new it doesnt let me insert links :/ so my firmware version is the following:
PDA:JS2 / PHONE:JPY / CSC:JS1 (MOT)
i know the update to 2.3 is availible in Slovenia but i think i am missing some update inbetween or something, as you can see my Kies says its not an official version on my phone but it is, my phone is the same as i bought it ive never updated yet nor i installed any custom stuff on it.
Hope someone can help me i've been trying to update for about 2 weeks now :/ thanks!

Hi it would seem that http://www.samfirmware.com/ have a lot of updates that don't seem to be on kies I have updated my I9000 to 2.3.5 using Odin from there.
Everything you need to do it is on that site there are many threads on this forum for updating you phone. Before you do back up your IMEI data because if something goes wrong (not that it should) this data is unrecoverable.
See this link for how to do it.
http://forum.xda-developers.com/showthread.php?t=859914
When you go onto samfirmware there are guides on how to use Odin and what firmwares to use. Not that the name of the firmware version holds info about country codes and languages so my firmware I9000XXJVS is decoded in the following way -
I9000 - model
XX - Country code
JV - Language code
S - Changes with version
When you are changing the firmware check that the language code and country code are the same as what you have already this will ensure you have the right firmware. Only the last letter changes usually.
Brian

Hey thanks for your reply!
See im a complete novice when it comes to update Android phones on my own...doesnt it mean if i do it with Odin its going to be a custom update and i loose my warranty as it would be an official samsung update anymore ? and the frimware versions its all just numbers and letters to me i coudnt tell the difference between them if i look at them :/ so if you could please link me the exact things that i need if its legal to update that way , if im not asking for too much cause i feel like i am :/ i've been searching both this forum and sam's for a few days and i cant make out anything of it, like i saidi m a novice dont know much :/

Ok i downloaded this :
samfirmware.com/apps/blog/show/8512833-android-2-3-5-for-galaxy-s-
now i have completely no idea what to do with >.< please help!

flash samfirmware 2.3.5 XXJVS, newest and fastest

Ok firstly Odin is a manual tools for updating firmware. And the roms on that site are stock roms (unmodified). The reason Samsung and other manufacturers don't like people flashing roms is that a) you can brick your phone and b) with a custom rom they will not warrantee the rom because they didn't make it. If you flash a stock rom onto your phone you should be fine. (Bricked phones are recoverable usually).
As I said before BACK UP YOUR IMEI DATA as shown by the link in my original post reply as if this data is corrupted even if you get a good rom on your phone if you have lost your imei your phone will not work. (This is more of an issue with custom roms and not usually an issue with stock roms but do it anyway).
**UPDATE** This actually requires that you have Odin up and working which you might not yet so don't worry just yet about this.
Don't use xxjvs yet it may be the wrong language we will check before proceeding.
Ok firstly you need to check the language version of the rom already in your phone the easiest way is to go into settings and then about and check the kernel version it will be something like 2.6.35.7-I9000XXJVS-CL535839
The important bit for now is the bit in bold in the above example I9000 is the model xx is the country code jv is the langauge code and s is the version.
XX = Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom
JV = en,fr,pt,tr(ar,de,es,fa,it,nl)
If you are from Solvenia you country code would normally be XD and im not sure what your language code is. Any firmware you install should have the same country and language codes.
Checking the site there aren't any versions with the XD country code so before continuing can you confirm what version your phone already has?
XD = Croatia, Czech, Hungary, Slovakia
?? = language (use whatever your old rom is)
You can flash different country codes but be aware that this may change the available languages on your phones and/or settings/carrier information. (checking the site they just have the xxjvs firmware listed under "Europe" so it might be fine. It's up to you. That being said when I turn my phone back on after flashing a rom it prompts me with a list of countries so...
You need to install your phone drivers
Then download Odin http://hotfile.com/dl/107607762/640950b/I9003_Odin3_v1.82.rar.html and then un-rar it.
You then need to download the firmware you want to flash the current XXJV firmware is http://hotfile.com/dl/129538506/0a079c6/I9000XXJVS.rar.html.
This will contain 4 files the modem, csc, kernel and pit files everything you need to make it work.
I'm not going to go through the Odin instructions as they are on the site here http://www.samfirmware.com/SVC Android/I9000 Flashguide.pdf and are pretty easy to follow (just ignore the first few pages until you come to the Odin section).
Brian

[Q] N9005 "No Service" need help to troubleshoot

Hey All,
I got a Note 3 N9005, which supposedly was purchased in UAE.
Currently trying to use it in India, but, the device always says "No Service", with a crossed circle instead of network signal icon on notification bar.
Phone is on 4.2.2 with UGNH1. Below are some observations:
- Phone does NOT ask for any PIN / Unlock Code.
- In Settings > Status.. irrespective of any SIM, or no SIM.. Mobile Network Type = Unknown, Service State= Out of service, Mobile Network State=Disconnected.
- Orig CSC code is displayed as XTC from Phone Info App
- Tried to select a different CSC from CSC Select app.. it changed the boot logo but, network status.. still crossed circle
- IMEI is proper as printed below the battery
- Still i tried ChainFire's RegionLockAway. But, as expected, the method is only for MI7 / MJ1 / MJ3 JB versions. Sadly mine has already crossed and has A2 bootloader. So, no change was observed with CF RegionLockAway. Reverted the cahnges.
- Tried to flash MJ1 / MJ3 binaries from sammobile. As expected the latest bootloader won't allow to downgrade.
- Flashed Omega, but for no luck. Still no service and crossed circle icon.
- Flashed latest CyanogenMod. Though there was no Crossed Circle icon, there was an icon of network signal with zero network.
- Flashed official Lollipop verson to see if any changes.. no luck. Reverted back.
- Installed advanced network info app, network status, neighboring MSC, cells.. etc was shown as none.
No clue how to enable the device's network capabilities (all else like WiFi and other feature work as usual).
It will be a great help if you can guide me through! Please let me know if any other info is required.
Thanks a lot in advance. !!

Purchased in UAE doesn't necessarily it was a UAE phone. Phone Info Samsung from Play Store can tell you where it is from.
What I would do is...
Download the firmware from Sammobile to suit your phone. One fairly common issue is that Hong Kong or Chinese phones get sold into Europe or other markets and their PIT and other partitions are different. So first thing is to go back to scratch.
If you phone IS from where you think, make sure you have the stock firmware for that location and flash the latest version using Odin and Download mode.
Start Odin - v3.09 is best.
To enter DL mode for anything to do with BL or Modem you MUST turn phone off. It is best to remove the battery and wait a while, then put it in and use the Power On+Vol-Down+Home key to get into DL mode, then [plug phone into PC and wait for Odin to notice it is there.
(if Odin doesn't notice it, get the latest Samsung USB drivers for the phone and install them with phone unplugged, then plug in phone and Windows should give a pop-up)
Click on AP in Odin and navigate to where you saved the firmware - note you DL'd a zip but you need the md5 file so use 7zip to unpack the zip.
Click on the md5 file and wait for it to load into Odin.
* [Auto Reboot] and [F.Reset Time] should be the ONLY things ticked.
Click [Start] and wait.
Let phone restart and set it up with your details. Once done see if you have network.

Journyman16 said:
Purchased in UAE doesn't necessarily it was a UAE phone. Phone Info Samsung from Play Store can tell you where it is from.
......
Let phone restart and set it up with your details. Once done see if you have network.
Click to expand...
Click to collapse
Thanks Journyman16 for the quickreply.
I installed the "Phone Info Samsung" app as you mentioned and found the phone's CSC code is XTC! (= Philippines (Open Line))!!
Thanks for the hint. I will download the latest firmware from sammobile for n98005 for XTC and check. Will be back with updates in some time.

maesiva said:
Thanks Journyman16 for the quickreply.
I installed the "Phone Info Samsung" app as you mentioned and found the phone's CSC code is XTC! (= Philippines (Open Line))!!
Thanks for the hint. I will download the latest firmware from sammobile for n98005 for XTC and check. Will be back with updates in some time.
Click to expand...
Click to collapse
Update:
Flashed below 3 stock firmwares from sammobile, each time cleared cache and factory wipe.. still the crossed circle is hopelessly adamant and persistent.
4.4.2 N9005XXUGNH1
4.4.2 N9005XXUGNI4
4.3 N9005XXUDMJ7 (failed to flash, i guess due to current bootloader version A3)
I tried with Odin 3.09.3 & 3.10.6 & 3.07 .... same result.
Any suggestions? please share.. I'm ok to soft brick the phone Recovered from boot loop few times
Any further suggestions? Please share.. Shall i give a try with full wipe (/system/ folder wipe) with TWRP ? Or any other thing ?!

Tried a different sim card ??
Checked APN settings .
Checked you have modem/ baseband via settings .

maesiva said:
Update:
Any suggestions? please share.. I'm ok to soft brick the phone Recovered from boot loop few times
Any further suggestions? Please share.. Shall i give a try with full wipe (/system/ folder wipe) with TWRP ? Or any other thing ?!
Click to expand...
Click to collapse
They are old stock ROMs - how sure are you the phone wasn't updated to the new version of BL? I'm not sure if you're on the new version and then try to downgrade it, which version you will see in Phone Info but check it. There's also a phone # code to use that returns the basics for the phone, but I can't recall if you said you get calls or not and I'm heading for bed. Think the code is something like *#12334#* - google for secret smartphone codes.

JJEgan said:
Tried a different sim card ??
Checked APN settings .
Checked you have modem/ baseband via settings .
Click to expand...
Click to collapse
Hi JJEgan, thanks for your suggestions..
I tried with different SIM, yet no luck.
APN settings.. shows my SIM operator's default settings.
When I search networks Manually.. it searches for a ~10 seconds and returns without any list/error.
Select automatically shows "Automatic registration.." progress continuously for > 5 mins.. i closed manually.
Attached screenshot of Baseband, Modem, CSC versions.
AP: UGNH1
CP: UGNH1
CSC: BGNH1
Baseband: UGNH1
Kernel: 3.4.0-1955971

Journyman16 said:
They are old stock ROMs - how sure are you the phone wasn't updated to the new version of BL? I'm not sure if you're on the new version and then try to downgrade it, which version you will see in Phone Info but check it. There's also a phone # code to use that returns the basics for the phone, but I can't recall if you said you get calls or not and I'm heading for bed. Think the code is something like *#12334#* - google for secret smartphone codes.
Click to expand...
Click to collapse
Yea Journyman16, they seem to be still good old of 4.4.2. Latest must be 5.0. On samobile, for XTC i could see only till 4.4.2. Maybe for this phone version, there are no updates? Not sure.
And, yes, sadly BL is updated to A3. Which I could see in Recovery mode's REV line. (if it was A1, I could have flashed MI7 and tried RegionLockAway.. )
*#1234# gives the below info:
AP: UGNH1
CP: UGNH1
CSC: BGNH1
Any heads up ?!

/system/csc/GLB/system/csc/customer.xml has a line:
<NbNetworkLock>1</NbNetworkLock>
Which ChainFire's RegionLockAway changes to
<NbNetworkLock>0</NbNetworkLock>.. but as mentioned in it's details, the method is compatible only with MI7, MJ1, MJ3 firmwares and i'm on UGNH1 and unable to downgrade
Chainfire said:
Sammy, in their never-ending quest to make sure they've pissed off every single one of their customers at least once, have decided to region lock their latest model devices.
...
Compatible devices
- Galaxy Note 3 SM-N9005 (MI7, MJ1, MJ3 firmwares)
...
Click to expand...
Click to collapse
Any method to downgrade the BL to A1 would help !?

Attached adb logs, if of any use to analyze.
aeroplaemodeoffon.log
boot.log
networksearch.log
shutdown.log

maesiva said:
Attached adb logs, if of any use to analyze.
aeroplaemodeoffon.log
boot.log
networksearch.log
shutdown.log
Click to expand...
Click to collapse
I'd upgrade rather than try to get around the downgrade issues. What Region do you WANT to have? European ones seem to get early release of upgrades - e.g. many LP ROMs are based around the Polish release.
I don't know enough to interpret logs, but my thought would be to find a non-Philippines version (one of the Europe ones perhaps) and find a PIT file for that one. Then go read up on how to safely flash a new PIT. Then flash your preferred firmware and follow the root process etc.
I started with a HK version of S3 - every time I tried to flash a new ROM it failed and bricked my phone. Eventually I found that the PIT file on most Asian phones was different and I flashed PIT, then stock FW for the region I wanted then re-rooted and flashed the custom ROM.
Read many time, flash once, OK? I do not make bricks, nor need them, so I will not accept them delivered to my door...

Journyman16 said:
Read many time, flash once, OK? I do not make bricks, nor need them, so I will not accept them delivered to my door...
Click to expand...
Click to collapse
good one

maesiva said:
good one
Click to expand...
Click to collapse
There's a Euro PIT on the link at This Post - I checked and the dropbox is still valid. It's 4.4.2 so could be just what you need.
Now you probably want an India ROM but I haven't any links for that 0 there's a thread for India users though I think.
What I think might be happening is that different countries use different frequencies and formats for signal. It might be that India's set up simply doesn't work with the modem you've been using and the India ROM will not set up with the Asian PIT set up etc.
But read up on the process first, OK? The more you know about it the better chance you have to recover from anything going wrong.
Also, I presume from your OP that the phone NEVER worked once you got it? Do you know for a fact it worked prior to that? Maybe you're chasing solutions for a faulty hardware issue?

Journyman16 said:
There's a Euro PIT on the link at This Post - I checked and the dropbox is still valid. It's 4.4.2 so could be just what you need.
....
Also, I presume from your OP that the phone NEVER worked once you got it? Do you know for a fact it worked prior to that? Maybe you're chasing solutions for a faulty hardware issue?
Click to expand...
Click to collapse
Hi Journyman16, thanks for the suggestions.. i tried the pit file you referred, but, still no luck. And, if i'm not wrong pit file is all about allocating ROM space for /system & /dbdata and has nothing to deal with the antenna/telephony module, please correct if i'm not right.
About the phone's status yea you're right. It never worked after i received it. But, it was working usually in UAE, as per the info i got. Maybe.. as you suspected.. it might be faulty hardware too.. I don't know.. just exploring the options.. to conclude something..

maesiva said:
And, yes, sadly BL is updated to A3. Which I could see in Recovery mode's REV line. (if it was A1, I could have flashed MI7 and tried RegionLockAway.. )
*#1234# gives the below info:
AP: UGNH1
CP: UGNH1
CSC: BGNH1
Any heads up ?!
Click to expand...
Click to collapse
The only unbranded NH1's seem to be Greece or Netherlands. Netherlands has a 5.0 - maybe DL that and flash in Odin? Greece has a v5.0 but it's branded with (EUR) so I don't know if that's a company or general... I'd go the Netherlands one.
Other than that, I'm not sure - might be time to get the phone checked properly?

Finally.. could trace the root cause.. antenna / receiver chip malfunction. So, it was an hardware issue that had to be replaced at a cost at service center.
Summary: If network icon is crossed circle, its not a good sign !! Thanks
Journyman16 said:
Journyman16
Click to expand...
Click to collapse
,
JJEgan said:
JJEgan
Click to expand...
Click to collapse
!!

I need your help. I have a problem after flashing lollipop firmware on samsung galaxy note 3, sm-n900s the signal or the device has no service. Any modem use to flash?
Please, I need your help xda devs as soon as possible. Really appreciated. Thank you.

Naedean said:
I need your help. I have a problem after flashing lollipop firmware on samsung galaxy note 3, sm-n900s the signal or the device has no service. Any modem use to flash?
Please, I need your help xda devs as soon as possible. Really appreciated. Thank you.
Click to expand...
Click to collapse
Please search and read before posting.Multiple identical questions posted day after day .
Usual is wrong IMEI .
Sent from my SM-N930F using XDA-Developers Legacy app

"Warning: Your phone does not have active CSC code" - Reasons?

Hi all,
Last week I bought a Samsung Galaxy S7 Edge through ebay. Everything has been great until it came time to plug in my recently purchased Gear VR which is coming up with a network error. After some searching for solutions, it appears that my phone isn't set to a specific country (so I guess it doesn't know what software to install). I have installed "Phone INFO" which shows as per the attached screenshot.
My question is what could have caused this? If I was to reinstall firmware or attempt to add a CSC could it cause issues? Is it likely the previous owner was just a tinkerer? Am worried If I add a CSC my phone may become blocked or something but If I don't I can't use my Gear VR
Any help or advice greatfully received.

what software version is on your phone ?
It looks like someone may have have upgraded your phone to nougat beta or a custom ropm. Nougat beta does not have a csc associated with it. You need to flash one after installing.nougat beta.
I suggest you ddownload one for your provider from samfirmware or contact the sellor and try to find out what was done to the phone.

ozmo said:
Hi all,
Last week I bought a Samsung Galaxy S7 Edge through ebay. Everything has been great until it came time to plug in my recently purchased Gear VR which is coming up with a network error. After some searching for solutions, it appears that my phone isn't set to a specific country (so I guess it doesn't know what software to install). I have installed "Phone INFO" which shows as per the attached screenshot.
My question is what could have caused this? If I was to reinstall firmware or attempt to add a CSC could it cause issues? Is it likely the previous owner was just a tinkerer? Am worried If I add a CSC my phone may become blocked or something but If I don't I can't use my Gear VR
Any help or advice greatfully received.
Click to expand...
Click to collapse
The previous owner has probably installed a custom rom and that's why the csc is missing. If you don't have root, then I would recommend for you download the stock firmware and flash it with Odin and that should fix your problem.

Cosmic Blue said:
what software version is on your phone ?
It looks like someone may have have upgraded your phone to nougat beta or a custom ropm. Nougat beta does not have a csc associated with it. You need to flash one after installing.nougat beta.
I suggest you ddownload one for your provider from samfirmware or contact the sellor and try to find out what was done to the phone.
Click to expand...
Click to collapse
Please see attached for the software info, does this looks like the beta? Thanks for the replies both, I'll look into this Odin and see what it's all about. I haven't done anything with firmwares for years, not since messing about with Nitdroid on my old Nokia N9, hopefully can still get to grips with it all!

ozmo said:
Please see attached for the software info, does this looks like the beta? Thanks for the replies both, I'll look into this Odin and see what it's all about. I haven't done anything with firmwares for years, not since messing about with Nitdroid on my old Nokia N9, hopefully can still get to grips with it all!
Click to expand...
Click to collapse
Nope. not nougat
You can download full rom and flash through odin. Make sure you flash all 4 files (bl,ap,modem and CSC).
Here's what I thought happened.
Previous owner root phone(cause knox 0x1)
and probably update the firmware by flashing rom though odin or use custom rom. But he/she didn't know how to flash the full firmware though odin properly(or just don't want to. idk) because of the old modem(baseband APEQ) but new rom file(build APG3) and also missing CSC.
These probably mean he/she flashes only AP files(rom) in odin and ignore the other 2 files(modem and CSC) and might also bl file(bootloader).
Sent from my SM-G935F using Tapatalk

NonXtreme said:
Nope. not nougat
You can download full rom and flash through odin. Make sure you flash all 4 files (bl,ap,modem and CSC).
Here's what I thought happened.
Previous owner root phone(cause knox 0x1)
and probably update the firmware by flashing rom though odin or use custom rom. But he/she didn't know how to flash the full firmware though odin properly(or just don't want to. idk) because of the old modem(baseband APEQ) but new rom file(build APG3) and also missing CSC.
These probably mean he/she flashes only AP files(rom) in odin and ignore the other 2 files(modem and CSC) and might also bl file(bootloader).
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Yeah that sounds very plausible, just can't imagine why they would root it and update firmware but not do it properly, every guide I've read directs you to use the appropriate CSC for your country. Well I've got Odin running as we speak, so fingers crossed I can get this working and that I'll be testing out the VR as soon as possible! Does put me off buying second hand in future, but I guess on the plus side at least I don't have a warranty to worry about and can have some fun with different firmware.

some small 3 rd party providers or regional area have csc which are not commonly available, so when you upgrade you would not want to touch the csc.
The sim you are using may not recognize the csc the previous sim card was using that is why it is giving you there error message.

Could be that, guess we'll never know.
As mentioned above I have flashed with the latest firmware and updated the CSC, fortunately it's all working now so thanks for all the support. My refurbishment check now shows as attached.

Verify Original Samsung ROM

Dear all,
I own a Samsung Galaxy A3 (2016) with the following informations
CSC A310FB2X2APD2
Baseband A310FXXU2APC5
Current software A310FXXU2APDA
The phone was provided with a car type Seat Leon Connect which supports Android Auto. I live in Germany. As you might recognize, the CSC code B2X is a bit uncommon, but related to the "Seat edition" of the phone.
Now I have the problem that the phone is on a quite old software version (Android 5.1.1 with Security Updates of May 2016) and the phone does not find updates via OTA or Smart Switch. Several calls to the provider (Seat) and Samsung revealed that there is confusion how and when the last updates that were published for the A3 (2016) series will arrive for that specific model. As the phone provided has a Spanish country code, I was finally forwarded to Samsung Spain who told me I should simply search for updates. Which I obviously did.
As Samsung Germany told me that a spanish model would only do OTA updates when having a spanish IP, I even used a spanish proxy to look for updates, but without success.
I tried to change my CSC to the german DBT using the *#272# command, but it just tells me that the command did not succeed. There is an app called "Phone *INFO* Samsung" that tells me my CSC is E01 where E01, E02, E03, E04 and E04 are available in the firmware. This is confusing since this "E0x" is no known CSC country/provider code. So no way to simply switch the phone to DBT and german software updates.
I have the feeling, I will never be able to receive official updates...
So I have a couple of questions:
I'm coming from a Windows Mobile 10 phone where updates came nearly on a monthly base. Plus, the platform was never subject to hacking attacks due to only few devices. How critical is it to stay with the old software from a security point of view? Note, I only download software from the Play Store, but I am surfing the web a lot.
Is it true that a spanish IP is required for OTA updates or Smart Switch to find the update for the spanish phone?
As it is likely that I won't get offcial updates, I am willing to flash the german DBT firmware of December 2016 (say, from updato.com) using ODIN. Will I be able to receive OTA or Smart Switch updates in the future based on that, and therefore stay on a regular update path? I read that CSC and/or product code may be an issue.
Is there a way to ensure that the firmware I download from updato.com is really the official firmware? I am very sceptical about security and modified ROMs as I use the phone for business purposes. I informed myself a bit on the KNOX software installed on Samsung phones. Is it right that KNOX is able to check the originality of the firmware being flashed and therefore should increase the "Warranty void" counter in case the firmware is NOT original? Is there another way to check originality in advance before flashing?
Will I have to care for changing CSC and/or product code after flashing?
Most important: Say, I do the flashing to DBT firmware and for some reason, I need the original firmware back. Is there a way to return to the original Seat firmware? As it is available nowhere for download, I would have to use Smart Switch. Will I be able to connect the phone and simply put it to factory state (including the CSC code)?
Sorry for this long list and possibly dumb questions, but I am really unsure how to proceed.
Thanks for helping!
Tobias

Hallo,
I have exactly the same problem (despite Ich have an Ibiza ).
Is there a fix to this issue?
Best regards,
Stefan

LocalHeroDJ said:
Hallo,
I have exactly the same problem (despite Ich have an Ibiza ?).
Is there a fix to this issue?
Best regards,
Stefan
Click to expand...
Click to collapse
You have the same firmware version as in the post before you?

tys0n said:
You have the same firmware version as in the post before you?
Click to expand...
Click to collapse
Hi tys0n,
yes, it is exactly the same version.

Here's the firmware. http://updato.com/firmware-archive-select-model?record=528B238FC03811E6B04AFA163EE8F90B
NOTE: U2 (marked in red) is the binary number. Bootloader should also be U2.
Since this seems to be a very specific firmware I just want to give a little varning.
Don't update to U3 if you ever plan to flash back to any U2 firmware (including this one).
Updated bootloader to U3 won't allow downgrade of itself to U2, and old modems won't work with updated bootloader.
There's a good chance that you'll end up with no signal or lost imei if you try to downgrade from U3 to U2.
Country/RegionEurope 02
Product CodeE02
OS VersionLollipop(Android 5.1.1)
Release Date02.05.2016
PDA A310FXXU2APDA
CSC A310FB2X2APD2
Phone A310FXXU2APC5

Hello,
I'm also exactly on the same situation... does anyone found a solution to upgrade to latest Android version / way to proceed ?
Thanks
Update: I finally managed to flash my Rom with a U3 firmware (Android Marshmallow 6.0.1 FR), see phonandroid.com and the tuto for installing a310fxxu3bqc2-xef on a Galaxy-a3-sm-a310f

OTA android 7 update for g935fd not working

Hey guys,
The OTA update for android 7 has come up in my s7 edge duos. I have tried downloading it twice........it gets to 100% and says there an error and that it's the wrong version.
Not sure what to do.........any ideas

Download and flash the rom through odin.
Did you ever flash a different rom? Which brand is respectively CSC has your phone?

Never flashed another rom........bought the phone off amazon.com............it's zn international version, but looks like the supplier got them from UAE.

r374rd said:
Never flashed another rom........bought the phone off amazon.com............it's zn international version, but looks like the supplier got them from UAE.
Click to expand...
Click to collapse
the supplier may have gotten from UAE but the csc may not be from there.
you can try downloading the Rom from samfirmware and flashing that way.

Thanx for the reply guys, how can I find out the CSC on the phone? Also if I flash with odin, Will that erase all the data on the phone? And will it trip the knox?
Why is it that the update doesn't work? How come the software on my phone doesn't match the update it's downloading? Is it something the supplier/seller has done to the phone? Like modify the software?
Thanx guys

Install Phone INFO ★Samsung★ and you get all necessary information.
If you flash with Odin Know won't be triggered. You can keep your data with the three following requirements:
- The firmware you flash must have the CSC included you use at the moment.
- You need to use HOME_CSC file instead of CSC file.
- You may not tick re-partition.
Keep in mind to only flash firmwares designed for the Exynos variant.
Sellers on Amazon sometimes get phones from a different market and flash then a firmware fitting your market. This is rather a replacement than a modification (since the whole system is still official) and Knox is not triggered. However, one effect is that OTA may not work or gives "phantom" update notices. There's no restriction aside of that and you can just use Odin to remain updated.
You can post screens from all pages of the app I mentioned and we can see what's going on.

Hey Andiling, really appreciate your help pal. Here are some pictures you requested. Thank you