[Q] Getting AT&T to push OTA ? - G2 Q&A, Help & Troubleshooting

I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.

SheepHard said:
I have been on the phone with 4 different support personnel so far and none of them could help me get the OTA update I need to move to kitkat, could someone tell me what to say to them as I have seen many posters get theirs after a quick phone call.
Click to expand...
Click to collapse
Talk to them through their website in the live chat forum for tech support. here
Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.

NevetsDrassel said:
Talk to them through their website in the live chat forum for tech support.
Have tech support push the "q" update to you then get the KitKat update through wifi off of the server. The kit kat update is over 600 megs.
Click to expand...
Click to collapse
They wont allow me to live chat since I have a Go Phone account, apparently its for contract customers only.

Related

OTA process?

As I sit here and wait for 2.2.2 for my N1, it occurs to me I know nothing about the OTA process. A quick search of XDA reveals some of the same questions but few answers. Here's some things I'd like explained:
- How does the rollout process work?
- Are they controlled by HTC or Google or Tmobile?
- How does the selection of IMEIs work?
- How are the carriers involved in the distribution process?
- Is country of residence a factor?
- Does the update process work faster over WiFi? Or maybe require a cellular data connection?
- What does *#*#CHECKIN#*#* do exactly?
- What does clicking Settings...About Phone...System Updates do?
- Is the signing and structure of the update package understood?
- Would I get an OTA if I had no cellular data plan (only WiFi)?
Can anyone point me to a thread/page/wiki that has these answers?
To the best of my knowledge:
James Bell said:
As I sit here and wait for 2.2.2 for my N1, it occurs to me I know nothing about the OTA process. A quick search of XDA reveals some of the same questions but few answers. Here's some things I'd like explained:
- How does the rollout process work?
Click to expand...
Click to collapse
Google puts the update on their server, your phone checks in for updates every once in a while. If the Google servers tell your phone there is an update, it downloads it and prompts you to install it.
- Are they controlled by HTC or Google or Tmobile?
Click to expand...
Click to collapse
100% Google controlled
- How does the selection of IMEIs work?
Click to expand...
Click to collapse
No one knows for sure. Seemingly random unless you have one of the "Holiday" Nexus Ones which seem to get preferential treatment to update first. Not always the case though.
- How are the carriers involved in the distribution process?
Click to expand...
Click to collapse
Aside from the data being downloaded across their network, the carriers are not involved in any way with the Nexus One's update distribution.
- Is country of residence a factor?
Click to expand...
Click to collapse
I don't believe so. It goes off your IMEI and whether Google has chosen you.
- Does the update process work faster over WiFi? Or maybe require a cellular data connection?
Click to expand...
Click to collapse
That depends on the speed of your wifi or 3G connection. It is like downloading any other file off the internet (wifi will probably be faster).
- What does *#*#CHECKIN#*#* do exactly?
Click to expand...
Click to collapse
It forces your phone to check Google's servers for an update. But, if your IMEI isn't in the approved pool that the update is being sent to, it will NOT cause your phone to get the update ahead of time. IMO, the checkin code is worthless as you will almost always see the update file posted here long before your phone will tell you there is an update.
- What does clicking Settings...About Phone...System Updates do?
Click to expand...
Click to collapse
That only lists updates your phone has already downloaded and are ready to apply. It does not check for new updates.
- Is the signing and structure of the update package understood?
Click to expand...
Click to collapse
Yes.
- Would I get an OTA if I had no cellular data plan (only WiFi)?
Click to expand...
Click to collapse
Yes.
Can anyone point me to a thread/page/wiki that has these answers?
Click to expand...
Click to collapse
The wiki is located in a link at the top, labeled appropriately enough "WIKI".
It may not have these specific answers, but is an excellent place to go before asking any questions here.
Oh, and one more thing. You have posted this in the wrong forum. This forum is not for questions. The forum labeled "Nexus One Q&A" would have been the appropriate forum to start this thread in.
I have a korean nexus and it got updates which slighty different from stock rom, i think it maded by kt itself, not google.
My opinion is thats because its a operator model. And yours t-mobile nexuse one wouldnt be one of the first wholl recieve ota.
Btw my korean nexus stll didnt recieved FRG83D
There are no operator models in the US, only Vodafone in Europe and KT in Korea have them.
The updates of the operator ones still come from Google, but they're delayed for testing/modification by the networks.
- What does clicking Settings...About Phone...System Updates do?
That only lists updates your phone has already downloaded and are ready to apply. It does not check for new updates.
Click to expand...
Click to collapse
Curious: Why, for example, sense'd phones can have "check for updates" button, and we have to just stare and wait?
Cheers!
Because HTC decided that's how they wanted it.
Rusty! said:
Because HTC decided that's how they wanted it.
Click to expand...
Click to collapse
Yes, but I can't find any reason to NOT give the option to manually chceck for updates. I had that option in stock android 2.1 on the Milestone, so it can't be to difficult if Moto Europe lazy devs could do that. Am I missing something or it's just illogical?
Hm. Maybe google didn't want hteir servers to be DDoS'd when new update arrives
Rusty! said:
There are no operator models in the US, only Vodafone in Europe and KT in Korea have them.
The updates of the operator ones still come from Google, but they're delayed for testing/modification by the networks.
Click to expand...
Click to collapse
Hi Rusty, how do define operator models? I have FRG83D installed! Before that I had FRF91 (Vodafone)! Is my phone still a operator model? In which way does it effect the OTA process?
Unless you've deliberately made the effort to switch to the untouched Google firmware, you'll still have the Voda variant.
What this means is you will receive updates much later than the Google bought handsets, if you tried to install the 2.2.2 update (FRG83G), you'll find that it will fail.
Rusty! said:
Unless you've deliberately made the effort to switch to the untouched Google firmware, you'll still have the Voda variant.
What this means is you will receive updates much later than the Google bought handsets, if you tried to install the 2.2.2 update (FRG83G), you'll find that it will fail.
Click to expand...
Click to collapse
I've unlocked the bootloader and installed FRG83D. Prior to that I had FRF91 2.1 Vodafone Version!
Got ya. You are on par with the Google bought phones then.
Rusty! said:
Got ya. You are on par with the Google bought phones then.
Click to expand...
Click to collapse
Thanks Rusty!
it's really a hard work to wait OTA with google's official version. So I can't wait and just flash a lot of vendor room from the XDA.
the "checkin" seemed to force the phone to check update...
I've rooted my FRG83D, and received my 2.2.2 yesterday, but failed to go through the update due to not found carhome.apk which I deleted manually...

[Q] April 18 Xoom update call from Best Buy- anyone else?

just got a voicemail from a Best Buy automated voice informing me of a Xoom software update from Motorola that is now ""rolling out"" for all Xoom owners. Anyone else get this message?
Err0xx said:
just got a voicemail from a Best Buy automated voice informing me of a Xoom software update from Motorola that is now ""rolling out"" for all Xoom owners. Anyone else get this message?
Click to expand...
Click to collapse
No message here...
Anyone have an email address I could mail a video of the voicemail to if anyone wants tto verify this? I wasnt expecting anything and I have yet to recieve an update.
Err0xx said:
just got a voicemail from a Best Buy automated voice informing me of a Xoom software update from Motorola that is now ""rolling out"" for all Xoom owners. Anyone else get this message?
Click to expand...
Click to collapse
CONFIRMED.....I just received the same message......
"Hello, this is best buy calling to inform you about a free software update from Motorola has been pushed all current zoom tablets, including Hanson's for Adobe Flash Player Support, adobe flash player 10.2 is now available for download from the Android Market, which will give you the freedom to enjoy flash be able to web content from gaining the hi def video was this upgrade also includes an update for daylight savings time Motorolas users can expect smooth playback of, hi def video content on compromise web browsing in doing the web pages and enhance flash game experience and more. If you receive this update over 3 G your wi-fi connection by simply accept this software update notification, or by navigating to settings, about tablets, system updates, and check now And remember, there is no charge for this updated download the VA, wiFi and double data charges apply. It's download over the rise Network To download Adobe Flash Player. Simply click on the Android Market. I copied her home screen. Search for Adobe Flash and she was install. If you have any questions or need help with the installation. Please feel free to call us at 800, Geek Squad, Thank you for shopping with Best Buy."
as transcribed by GoogleVoice
I'm a 3G XOOM, rooted, and running Tiamat 1.3.2 with SD and CWR fully functional
got it a few minutes ago. Checked for the update, but nothing yet. Hoping it wont screw with my root.
says it enables "HD Video Playback".... full 1080p support?
Sweet potatoes!
I hope this is the big update we've been waiting for that will fix the SD card.
Those of you getting calls, do you have a 3G or a WiFi? Also, I think it's strange that best buy is calling and not Motorola emailing. They didn't do that with the first update.
I got the same call about an hour ago. I am wondering if its just a mistake and is simply communicating the update that occurred about a month ago?
that's what I was thinking...
xoom 3g here. I just find it odd that none of the tech sites like engadget have reported anything on this.
gdogmcstyles said:
CONFIRMED.....I just received the same message......
"Hello, this is best buy calling to inform you about a free software update from Motorola has been pushed all current zoom tablets, including Hanson's for Adobe Flash Player Support, adobe flash player 10.2 is now available for download from the Android Market, which will give you the freedom to enjoy flash be able to web content from gaining the hi def video was this upgrade also includes an update for daylight savings time Motorolas users can expect smooth playback of, hi def video content on compromise web browsing in doing the web pages and enhance flash game experience and more. If you receive this update over 3 G your wi-fi connection by simply accept this software update notification, or by navigating to settings, about tablets, system updates, and check now And remember, there is no charge for this updated download the VA, wiFi and double data charges apply. It's download over the rise Network To download Adobe Flash Player. Simply click on the Android Market. I copied her home screen. Search for Adobe Flash and she was install. If you have any questions or need help with the installation. Please feel free to call us at 800, Geek Squad, Thank you for shopping with Best Buy."
Click to expand...
Click to collapse
"Hanson's for Adobe Flash Player Support" ? lol @ Google Voice transcripts.
Also, I think this is just the first update. Why are they just now calling about it?
This is the same update we already received. Flash support and daylight savings fix are the items we received with the 3.0.1 update.
keitht said:
This is the same update we already received. Flash support and daylight savings fix are the items we received with the 3.0.1 update.
Click to expand...
Click to collapse
If so, Best Buy = FAIL.
Also, I just put up a thread on the official forums. Matt will no doubt be helpful as always.
Why would motor push a rom update via market anyway? Think about it.
dubie76 said:
Why would motor push a rom update via market anyway? Think about it.
Click to expand...
Click to collapse
The update does not come via Market. You had to download flash from the market after the 3.0.1 update.
dubie76 said:
Why would motor push a rom update via market anyway? Think about it.
Click to expand...
Click to collapse
The message said that adobe flash player was available via mmarket, not the rom. Said that the rom would be pushed. Reread above message.
Well i have the 3.0.1 and nothing..
Enviado desde mi Xoom usando XDA Premium App
I would really like the hi def update because is a little bit laggy my xoom
Enviado desde mi Xoom usando XDA Premium App
If the first place we hear about a Honeycomb update is via a Best buy voice mail I will be stunned. My guess is Best buy is a month behind or trying to reduce returns by getting customers to upgrade to 3.0.1.
so are we decided that it was a mistake meant to go out for the first update?
Because I'm pretty confused. Noting that everything said left on my voicemail just an hr or so ago was all from the old update. And if it is a mistake, I hope it's just going to push everyone to get an update out faster, cause that just made me more impatient than i've been.
Also, just on a side note. This Motorola keyboard is awesome for this xoom.

Reports coming in that Xoom Wifi owners have received the updates today!

Hey Xoomers! It appears that wifi-only xoom owners are also having the updates pushed to their tabs also! I have not received it yet, but be patient, looks like all Xooms are being updated!
https://supportforums.motorola.com/message/380602#380602
could be an accident. looks like people over there are getting silenced about the update
From the sounds of it, this was meant to go out to their preview members only. I guess someone jumped the gun and didn't bother to let them know they weren't supposed to talk about it.
Which is only a guess, since the corporate rep on the forums has been very vague - only a single post with a "maybe" and then a bunch of posts insisting that people who have stated they got an update check their email.
I wonder if Motorola has really internalized the fact that there are, like, four or five other vendors for these tablets coming out in the next few months - many of them with very, very similar hardware. Not communicating with their tech-savvy audience seems like a poor way to convince people to recommend their tablet over others.
They need to share this ****!!!
Sent from my 4G LTE Thunderbolt using XDA Premium
i got the update on my WIFI ONLY xoom i tried installing it it crashed on the android with exclamation mark, so i restarted and its back on 3.0.1 and says its up to date
DAMMIT
not only in usa
also reported in my country
Seems moto launch a experiment
This is pretty disappointing. The update obviously exists and works on the wifi xoom but google won't release it yet probably just to make Verizon happy.
Are people really going to go out and buy 3g xooms just because the update on Verizon came first.
SS2006 said:
i got the update on my WIFI ONLY xoom i tried installing it it crashed on the android with exclamation mark, so i restarted and its back on 3.0.1 and says its up to date
DAMMIT
Click to expand...
Click to collapse
Same happened to me...
My wife's stock US wifi xoom (purchased 1 week ago) got the update last night. My rooted wifi xoom (purchased shortly after launch) hasn't received it yet.
machupo75 said:
My wife's stock US wifi xoom (purchased 1 week ago) got the update last night. My rooted wifi xoom (purchased shortly after launch) hasn't received it yet.
Click to expand...
Click to collapse
Hmm Being in Denmark and having purchased a US Xoom Wifi I wonder what to do. (Stock 3.0)
So I did the following ...
Added a VPN tunnel to USA. (had previosly brought VPN access)
Set the date 1 day back, to let the Xoom look for updates.
" no cigar! "
Set the date 1 day forward (today´s date)
Still no luck -
I wonder if the update is really rolling out
Can Anyone confirm Xoom Wifi is really getting 3.1 right now ?
Is there Anyway to "push" it - (besides the date change procedure)
Have a good one
Mike -
mkrogh65 said:
Hmm Being in Denmark and having purchased a US Xoom Wifi I wonder what to do. (Stock 3.0)
So I did the following ...
Added a VPN tunnel to USA. (had previosly brought VPN access)
Set the date 1 day back, to let the Xoom look for updates.
" no cigar! "
Set the date 1 day forward (today´s date)
Still no luck -
I wonder if the update is really rolling out
Can Anyone confirm Xoom Wifi is really getting 3.1 right now ?
Is there Anyway to "push" it - (besides the date change procedure)
Have a good one
Mike -
Click to expand...
Click to collapse
I also have a US WIFI only Xoom in Europe and i'm impatient
I downloaded the update from development forum, made a host USB cable and updated my Xoom manually.
I must say that everything that i hoped for is fixed in 3.1, so i'm really pleased with my Xoom now.
poisike said:
I also have a US WIFI only Xoom in Europe and i'm impatient
I downloaded the update from development forum, made a host USB cable and updated my Xoom manually.
I must say that everything that i hoped for is fixed in 3.1, so i'm really pleased with my Xoom now.
Click to expand...
Click to collapse
ya - I read about the procedure.
I dont think ill root my Xoom, even though my phone is (SGS I9000)
But is it possible to do without rooting the Xoom ?
Could you please provide link from the post you followed ?
Mike
mkrogh65 said:
ya - I read about the procedure.
I dont think ill root my Xoom, even though my phone is (SGS I9000)
But is it possible to do without rooting the Xoom ?
Could you please provide link from the post you followed ?
Mike
Click to expand...
Click to collapse
You don't need root, my Xoom was stock before and is stock now.
Check http://forum.xda-developers.com/showpost.php?p=13679173&postcount=110
poisike said:
I also have a US WIFI only Xoom in Europe and i'm impatient
I downloaded the update from development forum, made a host USB cable and updated my Xoom manually.
I must say that everything that i hoped for is fixed in 3.1, so i'm really pleased with my Xoom now.
Click to expand...
Click to collapse
I'd also like to hear more about your update experience and see how you made a usb host cable.
Will probably require a new thread.
SnakeManJayd said:
I'd also like to hear more about your update experience and see how you made a usb host cable.
Will probably require a new thread.
Click to expand...
Click to collapse
Read the Guide thread, all information is there, including a link to how to make a host cable. If something is still unclear, then just ask.
Not according to my conversation with Motorola today. Can you buy a wi-fi only from Verizon? Just wondering if those are still branded differently and that's why they're getting updates.
For now 32GB is plenty for me so I'm not exactly screaming for the SD card update. But I will be a little disappointed if I have to wait weeks for my update when Verizon got theirs already. There were several items in the list below that I was really hoping to take advantage of. I'm not exactly crying over the update just yet though, because I'd rather do the official OTA update than download directly like others have been doing. However, I will pre-qualify all this with...the rep I spoke with didn't seem to be the most knowlegable and appeared to be reading from a script based on the responses I was given to some other questions I asked. So take this with a grain of salt.
Ann: Motorola XOOM with Wi-Fi tablets and other variants of Motorola XOOM will receive the update within the next several weeks.
frost: will this update include the sd card support?
Ann: It does not.
frost: will that fix be implemented any time in the near future?
Ann: It's enhancements are:
● Enables movie services including Android Market Movie Rental via full HDCP / DRM support
● Enables support for full Adobe Flash 10.2 release
● Picture Transfer Protocol Feature Support
● Bluetooth(R) support in Gtalk
● Bluetooth(R) mouse support along with further Bluetooth(R) headset support
● Adding Proxy support for Wi-Fi network
● Resizable widgets
● Additional shortcut key support for Bluetooth keyboard
Ann: Yes. A future software upgrade will enable the SD card.
So I've changed my Date & Time and still haven't recieved my 3.1 Update for my Wifi Xoom.
Any suggestions....???? (Besides being patient...... just can't do that....)
Coldheat1906 said:
So I've changed my Date & Time and still haven't recieved my 3.1 Update for my Wifi Xoom.
Any suggestions....???? (Besides being patient...... just can't do that....)
Click to expand...
Click to collapse
A time machine, it's the only way.
poisike said:
You don't need root, my Xoom was stock before and is stock now.
Check http://forum.xda-developers.com/showpost.php?p=13679173&postcount=110
Click to expand...
Click to collapse
Hey - Tnx Man XD
Mike -
Elysian893 said:
A time machine, it's the only way.
Click to expand...
Click to collapse
Got to be another way....
Has anyone else with a Wifi model got there update today?

[AT&T] 4.4.2 Update CHANGES

I'm starting this thread because the official update thread has become more of a "I can't update" and "this is how you get around that problem" than about the result of the update... which is not only fine but important. But I think it's just as important we discuss whatever changes are taking place in the new update once it successfully installs.
This thread is strictly for AT&T, and I encourage others to start one for other carriers as the bloatware and other crap will differ.
What I know:
- OTA Kit Kat update began rolling out on March 26th with the majority of updates available in the evening and then mass-available the following day (I updated on the 27th).
- If you have not rooted your phone, most people should have no problems with the OTA. If you are experiencing issues, go to this thread:
http://forum.xda-developers.com/showthread.php?p=51457419
- Once the update is complete, a number of people (or everyone?) have reported (including myself) that touch does not work on boot. You can take out the S-pen, navigate as needed, and tell the phone to reboot. Once rebooted again, touch should be restored (verified on multiple reports).
- New, faster boot time.
- More responsive menus and motion.
- Revised status icons from the "colorful" Jelly Bean look to the monochromatic grey.
- Reports of hotspot being disabled (which means AT&T lied IMO when they sold me on the "hot spot is free now" line).
- Google Wallet does not allow click to pay (someone else will need to elaborate since I have never used Wallet)
- There is presently no root for the OTA version of KK (that I know of)
Please add to this, evaluate what bloatware remains, or was added, what works still, what doesn't that used to work on JB, and so on.
Also, someone with an S-view case please let us know if the S-view window functionality still works.
Suleeto said:
Once the update is complete, a number of people (or everyone?) have reported (including myself) that touch does not work on boot.
Click to expand...
Click to collapse
Nope, not everyone. I never encountered the problem.
Google Wallet does not allow click to pay
Click to expand...
Click to collapse
That's not a change. Google Wallet click-to-play has never worked on the AT&T Note 3.
Please add to this
Click to expand...
Click to collapse
FoxFi no longer enables the phone to serve as a free WiFi hotspot.
i have the official samsung branded flip cover and it works even better with the OTA update. It gives you more features when accepting calls. And overall more fluid.
Gary02468 said:
Nope, not everyone. I never encountered the problem.
That's not a change. Google Wallet click-to-play has never worked on the AT&T Note 3.
Click to expand...
Click to collapse
That's ok, I stated that a number of people did, not everyone. Not sure why. It could be due to whatever software was previously installed. But for those that have the issue, there's the fix.
I wil be honest, I have an unofficial S-view cover. But I just yesterday got my otterbox and struggled to get it on, dust-free. *sigh*.... .I will do my duty now and remove it from the otterbox and reinstall the generic S-view cover. FWIW it LOOKS official... has "Galaxy Note 3" in the official logo style on the bottom and "Samsung" on the back, embossed into the vinyl. Cost me 9 bux shipped. Worked fine before, absolutely nothing wrong with it whatsoever.
Suleeto said:
That's ok, I stated that a number of people did, not everyone.
Click to expand...
Click to collapse
You asked if it was everyone. I was just answering your question.
Anyway, thanks for compiling the list!
Here is the Official Announcement from AT&T in regards to the KitKat upgrade for our Note 3's.
Android™ 4.4 KitKat® Now Available for Samsung Galaxy Note® 3 Customers
I don't trust the "official" announcement. They're gonna play up what they want, and fail to mention what they take from us. Reports from actual owners/users is what we're after here.
nigerson said:
i have the official samsung branded flip cover and it works even better with the OTA update. It gives you more features when accepting calls. And overall more fluid.
Click to expand...
Click to collapse
What features? I haven't noticed a difference from 4.3 and I also have the official S-View cover.
Got the Note 3 a month ago andI was very dissapointed that the Note 3 GPS voice was much worse that the Note 1. With the KK OTA upgrade, the GPS voice was changed and sounds better (although I think they put too much base/low tones in it).
Jim Dead said:
Got the Note 3 a month ago andI was very dissapointed that the Note 3 GPS voice was much worse that the Note 1. With the KK OTA upgrade, the GPS voice was changed and sounds better (although I think they put too much base/low tones in it).
Click to expand...
Click to collapse
Thats because it's the Samsung voice you're hearing, not the standard Android "voice". You can change this in Settings to the stock Android voice.
dmbfan13 said:
Thats because it's the Samsung voice you're hearing, not the standard Android "voice". You can change this in Settings to the stock Android voice.
Click to expand...
Click to collapse
Could also install one of the IVONA TTS voices, those are pretty good in my experience
Tethering is working for me on KK through the system menu via FoxFi.
Jim Dead said:
Got the Note 3 a month ago andI was very dissapointed that the Note 3 GPS voice was much worse that the Note 1. With the KK OTA upgrade, the GPS voice was changed and sounds better (although I think they put too much base/low tones in it).
Click to expand...
Click to collapse
Google tts was recently made available in the play store.
https://play.google.com/store/apps/details?id=com.google.android.tts
Sent from my SAMSUNG-SM-N900A using Tapatalk
Both tethering and hotspots are working for me
jnrdata said:
Both tethering and hotspots are working for me
Click to expand...
Click to collapse
What's your data plan?
Gary02468 said:
What's your data plan?
Click to expand...
Click to collapse
I am on the new 10gb shared family plan and it is working.
Gary02468 said:
What's your data plan?
Click to expand...
Click to collapse
10 gig family shared value plan
Suleeto said:
I don't trust the "official" announcement. They're gonna play up what they want, and fail to mention what they take from us. Reports from actual owners/users is what we're after here.
Click to expand...
Click to collapse
same here don't trust the announcement anymore and planning now to move to windows phone and getting nokia lumia 1520
I haven't updated (I won't give up Safestrap), but from what I've seen, almost all the "improvements" have been done to 4.3 by the devs here. I have a PIN coded lock screen - with a camera. My GPS works except when I turn out of the development. (In the entire city, and on 75 mile trips, that's the only place it glitches, and it recovers in about 3 seconds) ... The only real "improvements I see are a little bit more RAM, a little faster (faster than X-Note on 4.3?) and default text app (but since I run the Kit Kat app, and there's nothing else installed, that's a big yawn to me).
AFAIC, this isn't 4.4.2, it's 4.3.1, with a few things broken from what you guys are saying. It's a minor point upgrade, nothing like what I think most of us were anticipating all fall.
Can't side load any apps. The install button doesn't work.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

AT&T Note Edge 6.01 update news

I searched update status and followed a link to Samsung's site. The 6.0 manual was updated as of 081516 so hopefully that means Ma Bell will push the update out within the next month or so. http://www.samsung.com/us/business/support/owners/product/SM-N915AZKEATT
I posted this same question on the forum for at&t - No answer I post on the there facebook page got a nasty message to contact them at there 1-800 number no one could answer
"Ok I know that ATT does not want to give us they courtesy of timely updates on our Phone or pronise us any dates.
*
I have a SM-N915A Note 4 edge still on 5.1.1 out of the 4 major provider ATT has not release 6.0 nor want to give*us a estimated time for release.. But in search for a PDF manual I found that the ATT version of the marshmellow PDF can be downloaded IN SPANISH OR ENGLISH.
*
Not very good customer service."
jbless said:
I searched update status and followed a link to Samsung's site. The 6.0 manual was updated as of 081516 so hopefully that means Ma Bell will push the update out within the next month or so.
Click to expand...
Click to collapse
Hey... Jbless... that's great news! Thanks for the heads-up. I see that they've enabled the Wi-Fi Calling feature too!
I mo to believe that because every time I give update tells me that these updated ever happens in this version
UCU2COI2

Categories

Resources