If you didnt know already, this is for the LG G2. I've recently come upon this problem this morning. It was dead so i plugged it in while i got ready for school and i came back around 5 minutes later to see this message: "The connected charger is incompatible with this phone. To prevent damage to your phone, charging has been stopped. To continue charging, use the charger and cable that were provided with this phone." The thing is, it's the charger that has been provided AND it has worked before, multiple times. it only happened this morning and ive charged quite a few times before this. I've tried plugging it into my computer and the thing that plugs into the wall and they both show the same thing. It shows it's charging for around 10 seconds before that message appears, too. Any ideas?
--------I borrowed my brothers charger to see if it would charge and it charges normally. It seems my charger is defective so dont bother responding i fixed it -_-'
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My phone was charging perfectly fine less than 12 hours ago and then when i went to plug it in tonight a message popped up saying "the connected charger is incompatible with this phone. to prevent damage to your phone, charging has been stopped. To continue charging use the original charger and cable that came with this phone." The cable and charger are the equipment provided with the phone and have worked for more than half the year. I have tried plugging the phone into my computer rather than the ac adapter and the same message comes up. I have been unable to try a different cable or charger yet so I dont know if they could have become faulty, if it is the battery or something else entirely. I took out the battery after trying the charge it and it doesnt feel hot at all and does not appear to be swelling.
You already know what to do. Try a different charger.
Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
FMecha said:
Few days ago I left my tablet to go to some place and when I returned the device suddenly "died" - it will not start until I connected my brother's phone USB cable to charge it the next day. When I powered it up, it appeared that the battery suddenly dropped to 0%.
It happened again - I used it tonight, read some articles (had around 30%-60% charge), shut down the screen once, and when I tried to turn it on again, it happened again.
Did my phone suffer from sudden death or what? This is the same guy who tried to change the CSC from France to Singapore (so that's the modification I did so far, everything's the same, including stock unrooted Android 4.4.2).
Click to expand...
Click to collapse
There are many unknowns: charger, USB cable. or USB charging port. Nobody can give a specific answer except yourself .
This tool will help you to figure out which one is at fault. Step by step should be done : swap charger, USB cable, USB port until problem found
http://www.ebay.com/sch/i.html?_fro...&_nkw=usb+current+and+voltage+tester&_sacat=0
Voltage should be 5-->5.2 Volts, current should be 1.5-->1.7 Amps for working charger, USB cable, and USB charging port.
Search Ebay for USB charging port for your model if you need one. I don't know which size of your tablet but most of them are not expensive, under $10 for USB flex FPCB.
Just arrived home from work now with 13% of battery.
I plugged my phone and then plugged the charger to the wall (Original charger).
No "Turbo Charge Connected" toast appeared.
After about five minutes i had 16% and it said i need 2 hours more to be fully charged.
i unplugged the AC from the wall, unplugged the phone, and then plugged again (but this time plugged the charger to the wall first and then the phone) and then i had the toast message and it says 36 minutes left...
I tried it again and got the same result
Is it normal?
newHere:) said:
Just arrived home from work now with 13% of battery.
I plugged my phone and then plugged the charger to the wall (Original charger).
No "Turbo Charge Connected" toast appeared.
After about five minutes i had 16% and it said i need 2 hours more to be fully charged.
i unplugged the AC from the wall, unplugged the phone, and then plugged again (but this time plugged the charger to the wall first and then the phone) and then i had the toast message and it says 36 minutes left...
I tried it again and got the same result
Is it normal?
Click to expand...
Click to collapse
Definitely not normal.
Turbo charge work fine if i plug my phone in 1st.
Well....
Maybe it's because i have the US charger and i need to use adapter to fit the electricity here in Israel ?
adapter like this:
http://lazyrichladyshop.com/wp-cont...urope-Travel-Wall-AC-Power-Charger-Outlet.jpg
*** EDIT ***
It is probably charger's issue. (Maybe because of the adapter)
I tried my Tronsmart charger (5 port charger with Quick Charge) and it works fine even if i plug the phone first...
**** EDIT 2 ****
I replaced this US to EU adapter to new one and now turbo charging is working fine even if i plug the phone first.
Thank you all
http://forum.xda-developers.com/moto-x-style/help/qa-noob-friendly-qa-help-thread-t3200852/page10
I had the problem and solved and answered on my own
I believe its due to weak first connection; whether because of extra shell(cover) or weak connection of USB when attached.
I made a habit of looking for the type of connection from the battery view(AC or USB) after i plug it in.
edit: I have the US charger too...
edit2: the problem disappeared, possible reasons:
maybe USB port or jack got loose and stopped causing the issue
or because I changed the cover I was using....
I have the same problem with multiple chargers. Getting a toast to say "turbocharge connected" happens only after I reconnect it twice. Seems like a bug in my phone.
dinkoh said:
I have the same problem with multiple chargers. Getting a toast to say "turbocharge connected" happens only after I reconnect it twice. Seems like a bug in my phone.
Click to expand...
Click to collapse
I edited my previous reply, it may help; observe/do accordingly and report if there's any improvement or not.
There may be another issue due to detection of the phone as a quick charge 2.0 capable device therefore the adapter not charging with full capacity.
Remove extra shell/cover/frame before and plug in firmly at once.
Yesterday, my S8 said that there was moisture in the charge port. I look in there and saw that there was something in there, I tried to blow it out several times but managed wipe it out with a handkercheif. After that I swiped the notification and it didn't come back again.
At night time, I plugged my phone to the charger to see that after the phone's screen went off, it stopped charging to come back again when the phone screen turned on. It kept repeating this cycle. But when I unlocked the phone it continued to charge until the phone's screen turned off.
I changed the charger, it charged even when the screen was off. Also, it worked when I tried to use a powerbank. But when I used the packed in charger, it kept repeating the cycle.
Thinking that it might be a bug, I restarted the phone to see it's fixed.
I closed the phone to switch it on this morning. But before I switched it on I plugged the charger to see that it gave the "Drop" icon meaning that there is moisture in the port. Then I switched the phone on. The problem came back! It didn't charge when the phone's screen was off. After I tried to charge it with another charger, I plugged the original charger back. It worked even when the screen was off.
To be sure there wasn't anything stuck in the portI closed the phone, filled the port with water, waited untill its dry and plugged the charger. I stopped giving me the "Drop" icon and started charging the phone.
After that, I turned on the phone and plugged the charger. The problem was fixed!
But "was" fixed... After a while, the problem still persists.
If you can say what might be causing this, thank you!
I think, the problem cause is Fast Charge 2.0
Now I opened the Advanced Battery Options to disable the fast charging, but it turns out that is was already disabled! But wait, it says that its "Fast Charging". To enable it, I unpluged the USB-C. It enabled itself! After plugging the cable back, the problem is solved. At least for the time being.
Some interesting stuff is going on with this phone XD
I got similar problem. After connecting charger phone says fast charging blablabla and after 5 seconds charging is stopped and then after 1 second it charging again but with no fast charging. I've tyied few diferent chargers and cables also i've cleaned usb c port wiith isopropyl alcohole with no luck. Fast charging missing. Restart and switching on/off fast charging performed few times - no luck. Must be a bug in system... any ideas folks??
well i dont have does issues with my s8... but it did once happen that phone didnt want to fast charge but after repluging the cable issue was solved...i would advice u to take ur device to waranty service cuz solving problems on ur own is not acceptable and ur device shouldnt have those issues.
I recently went on vacation this past Sunday. I had a good time, however, I didn't expect to come back with a 500$ paperweight.
The night before I was set to check out, I began experiencing problems with the charger I had brought with me. It was a brand new AUKEY 27W USB Charger, with a hella nice metal USB C cable from WGGE. Both of them had great product reviews, yet to my utter dismay, I began to experience issues with the charger only three days after I had bought it.
I went to plug in my charger and began to experience what I can only describe as a flickering power source. (the "battery low" notification kept on reappearing) I thought it was an issue with the ROM I was running (AICP 13.1 Official), so I shut off the phone to charge it without having the phone turned on. Little did I know, this would be the last time my phone would work.
The notification LED began to flash red over and over again when the charger was plugged in. I had experienced this before when I was using the stock charger and let my phone battery run completely dry, so I figured it was okay to leave it charging while I walked to a local 7-Eleven to buy a temporary USB-C cable to get my phone to 100% and then throw away. (i don't trust gas station chargers)
I get back to my hotel, and when I go to plug in my phone, I notice the red LED was gone. Strange, considering the phone was still plugged into the faulty charger mentioned earlier. I figured that the phone was charged and was on the lockscreen, however when I went to press the power button, nothing happened.
Uh oh.
My heart sank to the floor, as I realized what was occurring. I only began to use Android devices instead of iPhones back in 2016, and I had never had a phone simply refuse to power on no matter what I tried. I plugged it into the 7-Eleven charger, and I got no response. Worried, I brought the phone and the 7-Eleven charger down to the public computers the hotel was offering to guests. I searched for answers for 30 minutes, trying to see if there was anything I could do to get the phone to even get to the bootloader. I finally got the notification LED to flash red when I plugged the phone into the computer and held down the volume down and power buttons for 15 seconds. I had high hopes, yet those hopes were shattered when the LED stopped flashing only a few seconds later.
I tried every solution that was offered to me. I left it charging for 30 minutes on the 7-Eleven charger, I let the phone sit untouched for 2 hours, I even put the damn phone in the fridge for ten minutes as an act of desperation to get my poor baby to wake back up. My efforts were in vain, as my phone has yet to even power on, and I doubt it will ever turn on again.
Nevertheless, I ask you: what can I do to fix this thing? I'm not the richest person in the world, so I'd rather not purchase a new phone right now, and I love my Essential Phone. Its probably my favorite phone I've had. Any suggestions will be greatly appreciated, as I am at a loss as to what to do. Thanks!
I had a similar experience with my son's Moto z Droid. His cat chewed through the charging cable while the phone was connected. Same symptoms as your having, almost exactly. Drained the battery below it's safety threshold because it shorted across the usb-c turbo charger. Only way I was able to fix it was to replace the battery.
You may try leaving it hooked to a computer for a couple days. The USB port may trickle charge it enough to power up.
I've had this happen to a coupe of cheap phones and was able to get them back by removing the battery and charging it straight from battery terminals until the phone was able to boot then charged to 100% with usb.