Nexus says it's rooted, but it isn't - Nexus 4 Q&A, Help & Troubleshooting

When I hold down-volume and power button it says that the phone is unlocked, but apps that require root access don't work for me, and also root detecting apps don't detect it.
The problem is that my phone finds a new update (4.4.2, I'm 4.4 now) but when I click to update - it gives me an error and doesn't work.
It started when after I did a custom installation of 4.4...
Is there any way to fix it? I'm so tired of it, as far as I'm concerned your solution can even delete everything and bring my phone back to vanilla, I don't care - I just want to be able to update it by downloading internal updates.

redersz said:
When I hold down-volume and power button it says that the phone is unlocked, but apps that require root access don't work for me, and also root detecting apps don't detect it.
The problem is that my phone finds a new update (4.4.2, I'm 4.4 now) but when I click to update - it gives me an error and doesn't work.
It started when after I did a custom installation of 4.4...
Is there any way to fix it? I'm so tired of it, as far as I'm concerned your solution can even delete everything and bring my phone back to vanilla, I don't care - I just want to be able to update it by downloading internal updates.
Click to expand...
Click to collapse
Just because your bootloader is unlocked doesn't mean your rooted. You would have had to flash supersu or superuser in a custom recovery. If you've changed any system files the ota will not work. Sounds like you should do some more reading before you do much else.
You might start here http://forum.xda-developers.com/showthread.php?p=34552123 and here http://forum.xda-developers.com/showthread.php?p=41103290
Sent from my Nexus 5

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[Q] {FIXED}Problem with new OTA update..??....software"failed to update" message....

[Q] {FIXED}Problem with new OTA update..??....software"failed to update" message....
I have downloaded the update and clicked update now three times, and keep getting a failed to update message??.....any ideas..??.....I am rooted, but have used Voodoo to unroot......edit (now have tried 7 times......gets to the little android, and about one third of the way through installing, I get the triangle of death)
EDIT: See response below.......
Same thing is happening to me, except the phone is useless, because if I pull the battery and let it start up normally, the auto-update shutdown happens, and the cycle starts all over again.
If it matters, I'm on a stock AT&T rom with an unlocked bootloader.
FINALLY!!!
Finally got it......went to Moto.....tried through manual update with sd card......didn't work.......tried Autoupdater......didn't work the first time......ran Autoupdater a second time and IT WORKED........try that......
Still not working for me, what do you mean by Autoupdater? I've tried the SD card method and the downloaded method.
I'm having the same problem. Stock rom, rooted. the only modding i've done is the webtop over hdmi hack. tried both the manual and auto update.
There are two options on Moto......one is sd card.....the other is Auto......
http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-4G_Software_Update_Page
But Voodoo did not save root......gotta find another way to root......not unlocking bootloader......maybe Pete's OneClick will update to 2.3.6 soon......
i factory reset to see if it would fix the update. ew ew ew ew motoblur ew ew ew ew ew. kill it with fire. oh the things i do for updates....
iM having problems with ota updates... phone is on 2.3.4 unlocked bootloader, i do the ota update... ended up failed to boot 4starting rsd.. flashing the 2.3.4 unlocked sbf brings phone back to life... i USED THE MOTOROLA SOFTWARE UPDATERand phone is on offical 2.3.6 software and firmware. with locked bootloader.
I keep trying the auto updater but How do I make my phone stop the auto shutdown. I cant make it stay on for more than 30 seconds I do a battery pull reboot the phone boots up fine works then 30 seconds later shuts-down and tries to install the update again and it gives me the exclamation with the android. Never mind I did a factory reset via recovery phone works fine.
acondie13 said:
I'm having the same problem. Stock rom, rooted. the only modding i've done is the webtop over hdmi hack. tried both the manual and auto update.
Click to expand...
Click to collapse
THAT.
this is the same problem that's happened literally every time there has been a carrier update. search on how to restore webtop hack to stock and you'll be able to update after that.
rooted, locked bootloader, some hacks like HDMI webtop got fail to update massage
Those who don't know how to restore some hacks to stock, just go to http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-4G_Software_Update_Page
choose Automated upgrade, download Motorola_Software_Update.exe, follow the steps to update.
Good luck!

[Q] URGENT Please help.

I was using my rooted nexus 4 with bootloader locked and stock recovery and my phone notified me that I was due for a system update, even though I was already running Android 4.3. I thought this may be a supersmall release with minor bugfixes as the file was only 1.8MB. I pressed restart and install and the phone restarted and showed an Android lying down with a exclamation mark on top, like you see in recovery, except it said "error" beneath the Android. The phone restarted in about 10 seconds and said "Android is Upgrading. Optimizing apps 1 of 88" and so on.
It is working normally now and not prompting to update, but I want to un-root bcuz I am not enjoying root and I want to flash the factory image of Android 4.3. Please help me unroot, solve this problem and uninstall busybox
I don't understand. How can you 'not enjoy root'.
Do you even know what root does and the options it gives you?!
Send from my Nexus 4
KabbageX said:
I was using my rooted nexus 4 with bootloader locked and stock recovery and my phone notified me that I was due for a system update, even though I was already running Android 4.3. I thought this may be a supersmall release with minor bugfixes as the file was only 1.8MB. I pressed restart and install and the phone restarted and showed an Android lying down with a exclamation mark on top, like you see in recovery, except it said "error" beneath the Android. The phone restarted in about 10 seconds and said "Android is Upgrading. Optimizing apps 1 of 88" and so on.
It is working normally now and not prompting to update, but I want to un-root bcuz I am not enjoying root and I want to flash the factory image of Android 4.3. Please help me unroot, solve this problem and uninstall busybox
Click to expand...
Click to collapse
if you just wanna unroot there are plenty of guides.. search it pls..

[Q] N7 running 4.3 keeps trying to update to 4.3

My N7 16GB WiFi, rooted but stock, updated successfully to 4.3 some time ago. Basically, I used Voodoo OTA to save the root, let the OTA do its work, then restored root using Voodoo OTA. It's worked flawlessly since then.
Suddenly, after weeks with no issue, it started insisting it had to install 4.3 from a downloaded file. It nags constantly, which makes it hard to use the tablet. I've got CWM as the recovery so whatever file it's trying to install won't work from there. The only way I can find to go back to stock recovery involves wiping the tablet. I don't want to do that, unless there's no other alternative.
I looked for the update.zip file in the location that the tablet insists its stored at (root of SD card), but there's no file there by that name that I can find. It only shows up if I allow the nag screen to try and install it. Of course, CWM says that it can't verify the file and aborts the install. Which puts me right back at the ever-present nag screen.
Just to be clear, I am already running 4.3. This whole situation came up months after I'd upgraded. Is there anything I can do to stop the upgrade notices, short of running a factory reset and having to set up the tablet again from scratch?
May have found an answer. Used Wug's toolkit to force-restore the standard recovery. Had to do some old ADB driver removal for a bunch of other Android devices first. Appears to have deleted the unnecessary update file as part of the process. Will keep an eye on it going forwards, but think it's good.
Nope -- didn't work. Had to do a full factory reset/restore to out-of-the-box condition to get it to stop constantly trying to re-upgrade to 4.3. Annoying.

No root access, cannot update, no way to fastboot.

Okay guys, I need your help. I wanted to return to complete stock and update to newest version. So I downloaded a stock ROM and let it flash the stock recovery. I got a notification for 4.3 update and went ahead and flashed that sucker. During the installation, up popped "Error". It stayed frozen on that screen, so I hard rest it, and restarted my nexus. Well, the installation went through fine. Disabled super user and went about trying to force the 4.4.2 update. Sure enough that kicked in as well. Now, I also got the error on installation of that as well, but this time, when I rebooted, it was still 4.3. I've gone through it about 10 times now. And it gives me the error every single time and remains 4.3. I did a little googling and found out how to get there error log, and it says unexpected content in boot animation.zip.
Unfortunately one of my data pins is busted in my Nexus's USB port, so connecting to PC is not an option for me. Plus my PC is down for the count until I can get a new motherboard in her. Is there anyway to obtain root without connecting to a PC on 4.3 or at least get the update to take?
Is there possibly anyway to wirelessly adb from another android device? Would that even help in my situation?
I've tried " root master" and it seemed to work, even made the Chinese root permissions manager(as a system app) for me, but I can't grant access to anything, nor am I even give the option to. Also, when I tried that, it kicked SuperSU out of system and into regular old data apps.
I suppose I can just stick with 4.3, but if you guys could, I'd love some help.

[Q] Where to go from MJE?

Have MJE and had stopped OTAs. Would like to move forward to lollipop on this phone. 2 different questions:
1. Would I be able to install a lollipop ROM from MJE or is it already locked down with no options
2. Phone is in "custom" mode. Can I just reenable OTA updates and let it receive updates OTA without bricking or does the knox need reset first? Not worried about warranty issues.
Please spare the flames, I dont know what I am doing much but can follow instructions and I am just looking for a little help. Dont want to blow my phone out and not be able to do anything with it. Thanks!
mwinschel said:
Have MJE and had stopped OTAs. Would like to move forward to lollipop on this phone. 2 different questions:
1. Would I be able to install a lollipop ROM from MJE or is it already locked down with no options
2. Phone is in "custom" mode. Can I just reenable OTA updates and let it receive updates OTA without bricking or does the knox need reset first? Not worried about warranty issues.
Please spare the flames, I dont know what I am doing much but can follow instructions and I am just looking for a little help. Dont want to blow my phone out and not be able to do anything with it. Thanks!
Click to expand...
Click to collapse
Im in the same boat with you. Im still on 4.3/MJE/Stock/Rooted. I rooted with RootMaster when i got the phone over a year ago and disabled OTA updates. Its been an awesome phone but recently been having glitches (screen flickers randomly when on and auto adjust brightness is turned off and google maps cannot find my location, the GPS icon never comes on anymore, other mapping apps still work fine) and ive had to disable my google play services from killing my battery. Also my music has been stuttering on poweramp (not sure if it is just a app issue). Another thing Ive noticed is when i restart my phone its been doing a double bootloop, it gets to the launcher screen then immediatly reboots, but then fully boots up the second time.
Any suggestions anyone? I want to keep root and dont mind stock. Go launcher gives me most of the customization i need, really only need root for AdAway (which doesnt work so well anymore), Gemini App Manager- so i can keep certain apps from startup upon boot, SD speed increase (which im not really sure actually does anything), and of coarse TITANIUM.
Do i need to do an ODIN flash or TWRP or CWM? Can i just hit the factory reset and keep my root? Maybe flash up to 4.4.2? I keep seeing that 4.4.4 and higher cant be rooted unless im mistaken.
Any direction from someone knowledgeable would be greatly appreciated.

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