network drops when screen turns on - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

if i'm NOT on an LTE network i get network drops when I turn my screen on
for example:
LTE/WCDMA/GSM= no drops
WCDMA/GSM= network drop when screen turns on
WCDMA= network drop when screen turns on
GSM=emergency calls only & no data
I recently did this unlock on my i337m (MVLUEMK6) so I could use wind and since wind doesn't have LTE I get this 100% of the time I turn my screen on, with bell sim I get the exact same results UNLESS i'm using LTE/WCDMA/GSM= no drops
I've tried using *#2263# and manually setting the bands to WCDMA 1700 (which i'm pretty sure is wind's AWS band in canada) but I still get network drops
this affects both stock rom and the one custom rom I've tried, any ideas what's going on with my phone?

Related

[Q] Best Network Type?

So when I got my Mytouch 4g I realized the default radio is set to GSM only, however with my stock Nexus One it is set to WCDMA preferred.
I've been using my MT4G for about a month now, two weeks with it on GSM Only and another two weeks with it on WCDMA preferred.
I've noticed that while on GSM only it tends to prefer edge instead of 3g or HSDPA+ and find it very annoying because it does it in places where I know i hit HSDPA+.
When I set it to WCDMA preferred i've noticed that it sticks to 3g/hsdpa+ a lot more often and it's stable, except for in the market. A lot of the times when i go into the market while in wcdma preferred it times out and tells me theres no connection or something like that.
Can anyone tell me which network type is best for this phone? Or maybe explain them a little bit? I just find it odd that my Nexus One and my Mytouch 4g have different defaults if they're both on the same carrier
its prob just the setting it was on when the phone was out the box. when i got mine, it was set on auto. "gsm only" will NOT allow you to connect to 3G or hsdpa+! gsm is edge and gprs! if you want it to chose between the two then AUTO is the way to go. it will prob pick wcdma first and then only jump down to gsm when the wcdma signal is weak or non-existent. i prefer mine on wcdma all the time too. i havent had any issues with the market as of yet. you might want to try to clear the data and cache in market and see if that helps. when mine is on auto it 99% of the time stays on wcdma until the signal gets weak and then auto switches to gsm/edge. the only reason i dont keep mine on auto is because when its on auto and i receive a phone call, i dont get data(the H or E disappears while on call, then pick back up when i end the call) and i need to have data going in and out while on the phone to get emails from school and my job so therefore i leave it on wcdma only
Thats pretty much correct. GSM only means 2g only. Wcdma only means 3g only. So if you dont have a 3g sig. You have no sig. Wcdma prefered/auto means that it will stay on 3g untill the signal becomes low and switches to 2g. When it finds a good 3g signal again it will switch back to 3g.
If you hav it on auto, when your on a call it stays on 3g until it gets low then switches to 2g to keep the call alive. But it does NOT switch back to 3G untill you hang up.
I usually keep mine on wcdma only because i have good 3g where i live and i hate when it switches to 2g during a call because i personally can notice a sound quality difference and i alao like to be able to use internet in call if i need it

Signal Problem

No matter what I do my phone will not switch to edge. I tried enabling the 3g toggle and when i turn it off it stays on 3g. My signal would drop down all the way to no signal and not even go into edge. Anyone else having the same problem? This is my third focus so far and the previous one had the same thing.
I have a captivate and a focus, and both pick up 2g edge. Of course, where I live, I do not have 3g coverage. However, when I go to work, I have 3g coverage. On my captivate, to pick up 2g edge service at work, I have to manually disable the 3g wcdma bands on my device. Of course, I would prefer to connect to 3g over edge anytime, so I haven't tested with the focus. I am not even sure if I can manually pick what bands to connect on with the focus. On the captivate, I go to the phone dialer, and dial *#0011# to see what band I am connected on, and dial *#2263# to select which bands to connect to. If you are looking for the best speed and signal possible, you should try to connect on wcdma 850mhz band if your phone will allow you to choose. I will do some testing on my focus and see what I can come up with.
Sent from my SAMSUNG-SGH-I897 using XDA App
I just received my second focus, due to it getting run over, and this new Focus has the same problem as the op. It will go into 2g but first it goes to no bars on 3g, which means I lose the call. This is at my home so it's really aggravating, it loses signal every time. It will go from 3 bars on 3g to nothing.
I don't understand how this phone sucks yet my last Focus didn't do this. I need to ask for a replacement again. I'm not sure it matters though because the op is on his third phone. I guess I should have switched carriers as I had the same damn problem with my Fuze.

Disable GSM, use LTE/WCDMA only

I tried searching however could not find anything. Perhaps I may be using the wrong wording.
What I am trying to accomplish is to disable the GSM mode. What I find is the phone likes to jump to the GSM network and with that the internet connection just doesn't move at all. If I force the phone to WCDMA mode it work just fine standing in the same spot, so the phone is still picking GSM over WCDMA even when there is a good signal for WCDMA.
Current modes:
LTE/WCDMA/GSM (auto connect)
WCDMA/GSM (auto connect)
WCDMA Only
GMS only
Is it possible to have a LTE/WCDMA option?
MrDerrickC said:
I tried searching however could not find anything. Perhaps I may be using the wrong wording.
What I am trying to accomplish is to disable the GSM mode. What I find is the phone likes to jump to the GSM network and with that the internet connection just doesn't move at all. If I force the phone to WCDMA mode it work just fine standing in the same spot, so the phone is still picking GSM over WCDMA even when there is a good signal for WCDMA.
Current modes:
LTE/WCDMA/GSM (auto connect)
WCDMA/GSM (auto connect)
WCDMA Only
GMS only
Is it possible to have a LTE/WCDMA option?
Click to expand...
Click to collapse
I miss this option. The Xperia Z had this mode, I loved it. It was reachable via the common code *#*#4636#*#*. But this code doesn't work on the GT-I9505 with stock Samsung ROMs. But even with custom ROM, and working code. This special mode is missing. There are 2 switches for "LTE only" and "WCDMA only" but not both
Try this:
https://play.google.com/store/apps/details?id=com.tapbase.LTEswitcher&hl=de
MrSpiceGuy said:
Try this:
https://play.google.com/store/apps/details?id=com.tapbase.LTEswitcher&hl=de
Click to expand...
Click to collapse
App doesn't seem to work, when I hit "Select Radio Band" it comes up with "Set GSM/UMTS Band" and nothing else.
MrDerrickC said:
App doesn't seem to work, when I hit "Select Radio Band" it comes up with "Set GSM/UMTS Band" and nothing else.
Click to expand...
Click to collapse
You have to use "prefered network type" as seen here
https://lh5.ggpht.com/y1CQbSg9Wf8J3q3klA3GNi_IgVtluML2jwhW38ldPpExSPTQ_SEu6iWJa3kRNaiSfcg
This should work
Here is my screenshot. It only has "LTE/CDMA", which only allows me to use LTE. There is no "LTE/WCDMA" option.
Perhaps, this might be an idea for rom creators?
also interested in this.
yes, please add this function LTE/WCDMA only into ROM CYANOGENMOD.
because LTE/GSM auto (PRL) connect to 2G/3G/4G, and i'm not interested for 2G.
Did anyone ever find a solution to this?
fergietime said:
Did anyone ever find a solution to this?
Click to expand...
Click to collapse
Solution please ! I have the same problem also
True. I am able to use the following:
LTE/GSM (prl)
WCDMA (prl)
GSM Only (prl)
I am unable to use LTE/WCDMA/GSM
I am using XXUGNG8 modem, and I am unable to use 2G (network won't connect).
3G works in most cases, but it is still dropping. Only technology which works correctly is LTE...stable and fast.
I am unable to switch the network band to any other one. I tried it with service menu tool, but it does not work either (allows me to change to defined items above, and reverts back to LTE/GSM if I'll select anything else).
Is there a way to add support for more network modes? I am confident that my issues are not related to HW, as both bootloader, GSM modem and LTE modem are all of the same version - XXUGNG8, and I do have very good reception for whole band. I am just unable to switch over to 2G, and 3G is still dropping.
I live in Prague, Czech Republic, and I own GT-9505i variant
Any solutions guys?
any solution to this date? im interested in the same thing.
I finally found a solution that works on my Samsung Galaxy S5. Enter code *#2263# into your dialer. An option menu will open with "LTE/WCDMA Mode" only as an option. Works like a charm!
Wrong posted.
Hi,
Sorry to bump this but I have the same issue. I have a Galaxy S4 and it is very weird with its network selection.
The default setting is LTE/GSM auto, which I believe is LTE combined with the GSM Auto mode that everyone knows about - this being, prefer 2G instead of 3G in weak signal areas.
I have the following options:
LTE Only
LTE/GSM Auto
GSM Auto
WCDMA Only
GSM Only
WCDMA Preferred
Plus a load of other stuff about CDMA and EvDo (I'm sure that the GT-I9505 doesn't support CDMA or EvDo?).
The problem I am having is as follows:
Immediately when I got the S4, I realized that it was preferring GSM over WCDMA/HSPA. This was confirmed when compared with a Samsung Galaxy Ace Plus, on the same network, in the same location, and the Ace Plus (S7500) was choosing 3G, whilst the S4 chose 2G. Doing a bit of Googling led me to find the WCDMA setting, and after choosing that, the S4 chose 3G.
So all was good for the last 2 years, using WCDMA Only mode on my S4, as my mobile operator (Virgin Mobile) didn't have 4G access. Losing LTE wasn't a problem.
However, now I have switched to the EE network, I now face a problem. As mentioned above, there is the WCDMA Only mode, and the LTE Only mode - meaning that I am unable to have both 3G (WCDMA) and 4G (LTE) without also having GSM, and there is no way that I want to ever use GSM again, especially since that EDGE/GPRS are barely usable as data connections, GSM has sub-standard voice quality, and the S4 is choosing GSM over WCDMA.
A couple of examples, once on my way home, the S4 dropped from 4G to 2G and completely ignored 3G - despite being right next to a 3G mast operated by EE (albeit on the old Orange code). On WCDMA mode, the phone always connects to the Orange 3G mast. Thankfully, a bit later on, it did pick up 4G again, but if I was streaming Tunein Radio, that would have been a disaster (it would have dropped the stream).
A bit later on, on the same journey, the phone also went to 2G, from 4G - despite being in a reasonable signal area for 3G. Why didn't the phone choose 3G? I'd had enough by then and switched to WCDMA Only mode; result? 28% 3G signal (3 bars)!
It's also happened on my local mast, until a few weeks ago. The S4 was choosing 4G from a more distant mast (strength 50%), instead of 3G from the local mast (strength 60%). When I went downstairs, to the kitchen, the signal strength dropped and the phone went straight to GPRS! GPRS is likely to give about 30kbps max, so I don't know why the phone was doing this - although about 20-30 seconds later, it did then go to the 3G from the local mast.
I can't use LTE Only mode as (a) the 4G rollout isn't complete, and (b) the S4 does not support Voice Over LTE (VOLTE), meaning that in 4G only mode, I have no way of accepting or receiving calls.
I need a 3G/4G mode (LTE/WCDMA) on my S4, that doesn't use 2G at all, because 3G/4G signals are present virtually everywhere on the EE network, and it would stop the S4's crazy behavior.
Any suggestions to remedy this would be appreciated. I am not rooted, though if someone knew how to root the phone for me, it could be a possibility, as it is out of warranty.

[Q] D802 Not connecting network

My new LG G2 D802 seems to only want to conect to GSM, if I have it set to any other setting like GSM/Wcda auto, or LTE etc it wont even connect to GSM let alone the other networks? To be clear i can use the phone set to GSM, but not when set to the other settings, just keeps searching for network
I am in New Zealand on Vodafone network which is
2G - 900/ 1800 MHz GSM, GPRS
3G - 900/ 2100 MHz UMTS, HSPA, HSPA+, DC-HSPA+
4G - 1800 MHz LTE
so I think the phone should connect shouldnt it? I am in 3G/WCDA coverage (not in 4g currently to try)
Any ideas?
the phone is stock rom, rooted, Xposed etc, Kitkat 4.4.2
Thanks
Edit, I just clicked network operators and searched and it came up with Vodafone Gsm which i have selected. So i take it my phone cant see a 3g network?
I think I have solved it. I went into the hidden menu and changed the modem settings to my carriers frequency instead of auto. So fingers crossed. II havedone a reboot and it is still working too.
So I had 3g for the day or so and then its gone again, I tried my wifes sim card which is on a different network and seemed to work, so i will get a new sim card for myself and hopefully be ok. my current sim card works ok in her phone, it just struggles to find 3g in mine for some reason.
Got a new sim card now but it still struggle to find 3g maybe because I'm not in a main town centre but I should still have service here as I am in there coverage area and my wife gets coverage on her phone
Tried updating to lollipop but problemremains. It is disconnecting maybe because of poor 3g reception but then struggles to connect to 2g again. Only solution to have working phone is ro have it set on gsm only all the time. Not good

OnePlus Two - HSPA+ and 3G Data Connection Problem

Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
fburgos said:
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
biomedeng said:
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
Click to expand...
Click to collapse
Though strange, this workaround fixes the issue. Thank you to fburgos for the suggestion!
So just in case anyone ever finds this issue creeps up on them, the solution is to DISABLE the SIM you are not using. It's not the most convenient workaround to swap SIMs, but the other SIM will be in Emergency Mode, so it really makes no functional difference.
On the technical side, it does appear that there is actually a bug in Android for a very uncommon network configuration. It will only appear in this exact configuration:
SIM1: Network has HSPA/3G only, no LTE or 2G to move to
SIM2: Network also only has HSPA/3G with no LTE or 2G
The non-data SIM does NOT connect to a roaming network (connects with "Emergency Only") - if it connects to a roaming 2G network, this problem does not happen.
The data SIM connects to HSPA/3G
Both SIMs are active
I'm not sure if this will happen anywhere else in the world other than having a WIND Mobile Canada SIM and Bell or TELUS Canada SIM
If anyone has insight on how to report this to Google, or someone else who can confirm my theory, that would be great!
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
biomedeng said:
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
Click to expand...
Click to collapse
I have the same problem. Do you already have solved it?
I use only one SIM card so it is not a problem two cards.
really you do not have this problem? if no one knows the solution?
compared with my htc butterfly 2 and another low-end android, one plus 2 running latest Oxygen OS has serious connectivity issues. I compared the signals strength using same sim card in same location (including being connected to the same tower) and One Plus 2 keeps dropping the connection and has really poor signal strength. I have tried the *#*#4636#*#* and tried different network modes, but none of them are helping. Its a real disappointment that the basic feature of this phone is screwed up.
I have tried with CM13 as well. Any ideas if this is a modem version issue?
odeccacccp said:
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
Click to expand...
Click to collapse
Did It.. But it seems like it didn't solve my problem..

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