[Q] Not able to rescan media - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys,
I've been searching around, but I can't find a clearcut fix, so maybe someone here has some insight. Recently I started noticing that random pictures started dissapearing from my gallery, seemingly (but not 100% sure) after the kitkat update on my Note 3. Before I also saw some pics dissapear (a couple I downloaded) but I didn't put much thought into it.
Now, after the update, I was sarting to notice more pictures have dissapeared. The thing is, if I go into whatsapp, select a convo and click on media I actually see the pictures and all, but in the gallery in the "whatsapp images", and in "all images" album they are nowhere to be found. I tried for a solution on google, but to no avail except rescanning the media. Usually that would be taking the sd card out and put it back in to rescan the card, but it refuses. The weird thing is that every app in the store that deals with rescans imediatly Force closes when starting the scan. I mean all of them, and I installed about 10. I have no cfw's or roms running so I can't figure out what the issue is.
Obviously I tried resetting, rebooting and all the usual stuffs.
ANy help would be greatly appreciated.
Thanks in advance,
Dylan

Seems like you need a reflash of stock firmware.
No data lost btw
Sent from my SM-N9005 using XDA Premium 4 mobile app

Killberty said:
Seems like you need a reflash of stock firmware.
No data lost btw
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Aha, I will try that, how will I go about that with the latest 4.4? Just download and hook up to the comp?

Download and flash the fw in odin.
There are plenty of tutorial vids on yt
Sent from my SM-N9005 using XDA Premium 4 mobile app

Killberty said:
Download and flash the fw in odin.
There are plenty of tutorial vids on yt
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeh, sorry, my hand typed faster than my comp could get on google. Thanks for the info man!

unbrained said:
Yeh, sorry, my hand typed faster than my comp could get on google. Thanks for the info man!
Click to expand...
Click to collapse
Np and report back when your problem is solved
Sent from my SM-N9005 using XDA Premium 4 mobile app

unbrained said:
Hey guys,
I've been searching around, but I can't find a clearcut fix, so maybe someone here has some insight. Recently I started noticing that random pictures started dissapearing from my gallery, seemingly (but not 100% sure) after the kitkat update on my Note 3. Before I also saw some pics dissapear (a couple I downloaded) but I didn't put much thought into it.
Now, after the update, I was sarting to notice more pictures have dissapeared. The thing is, if I go into whatsapp, select a convo and click on media I actually see the pictures and all, but in the gallery in the "whatsapp images", and in "all images" album they are nowhere to be found. I tried for a solution on google, but to no avail except rescanning the media. Usually that would be taking the sd card out and put it back in to rescan the card, but it refuses. The weird thing is that every app in the store that deals with rescans imediatly Force closes when starting the scan. I mean all of them, and I installed about 10. I have no cfw's or roms running so I can't figure out what the issue is.
Obviously I tried resetting, rebooting and all the usual stuffs.
ANy help would be greatly appreciated.
Thanks in advance,
Dylan
Click to expand...
Click to collapse
Did it work out for you?
You see - I seem to have run into the exact same issue.
Running 4.4.2 stock rooted.
Reflashed with Mobile Odin
Injected Root, SU, and Mobile Odin
Wiped Dalvik-cache & user data.
Reinstalled everything.
Improvement: Zip, Zilch, Nada.
Still forced closure on media scanners :crying:
Help!! (sniffle).
Regards
Elo

Fixing permissions didn't help either.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Related

erm guys?...

Ive just noticed that when i go into my apps in the new market after upgrading my phone to JPX it is only showing me 2 paid apps and none of the free ones that i have downloaded... which is a lot...
Is there a way of getting these back and also what happens when there is updates available? will i be notified of these or not?
I find a specific app in the markdet that i have installed it shows as installed, its just when i go into the my apps part.
Thanks for any help given.
go to settings, applications, manage applications, select the market app, clear data, clear cache.
Now it wont even open my apparently =\.
It say server error retry later...
Sent from my GT-I9000 using XDA App
Your thread title isn't good at all.
There is a thread with the same stuff just only a few lines downwards and the answer / solution to your problem:
http://forum.xda-developers.com/showthread.php?t=880449
zolah said:
Now it wont even open my apparently =\.
It say server error retry later...
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
The server error thing has nothing to do with the firmware, it's an issue with the market server. Started to happen last night.
So is everyone else having this problem? Tried everything recommended but its still the same
Sent from my GT-I9000 using XDA App

A little camera problem

Ok this is going to sound really stupid but hear me out I'm POSITIVE I didn't delete the videos off my phone.
So yesterday I was out with some friends just chilling and I took some pretty funny videos of some of my friends. To share them with my friends I decided I was gonna upload them to youtube, but I couldnt do it directly from my phone for some reason. So I decided to email both video files via gmail to myself then upload them later on the computer. I check a couple hours later and the message is still sending, because of the amount of memory both videos were I assume, so I decided to give up and just find them on the sd card then move them to my pc. So I delete the message that was sending with the attached files since I wasnt going to go about it that way anymore, but then I go back and look through my phone and notice I cant find the videos. By attaching them to my gmail did I move them off the SD card?
I don't know about your main problem but in order to send pics/videos your carriers mobile data must be on, it will not work if only WiFi is enabled.
Sent from my HTC Liberty using XDA App
Moh_Jay said:
I don't know about your main problem but in order to send pics/videos your carriers mobile data must be on, it will not work if only WiFi is enabled.
Sent from my HTC Liberty using XDA App
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Click to collapse
Sorry I knew it was too confusing. The uploading wasn't the main problem, my main question is if by me attaching those video files to my email then deleting them while they were still in the sending process, did I basically just delete those files off my sd card too??
It shouldn't have deleted the videos, not sure how that could have happened.
Moh_Jay said:
I don't know about your main problem but in order to send pics/videos your carriers mobile data must be on, it will not work if only WiFi is enabled.
Click to expand...
Click to collapse
Not if you're sending them in Gmail like he was.
911jason said:
It shouldn't have deleted the videos, not sure how that could have happened.
Not if you're sending them in Gmail like he was.
Click to expand...
Click to collapse
Yeah that's why I'm confused, idk they're no where to be found I guess I did something stupid, im still sure I didnt delete them myself though.. /:
What usually happens with me is the gallery app doesn't read new vids or pics when its running I kill the app & they pop up
Sent from my HTC Intruder using XDA App
I have a problem with the gallery app too!! Looking closely one of the random camera videos, it has a screenshot from a different video I did delete. How is this possible.. I may have deleted the two videos by accident because of this. Is there any sort of trashcan?
Sent from my Liberty using XDA App
vicmora5 said:
I have a problem with the gallery app too!! Looking closely one of the random camera videos, it has a screenshot from a different video I did delete. How is this possible.. I may have deleted the two videos by accident because of this. Is there any sort of trashcan?
Sent from my Liberty using XDA App
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Click to collapse
Its the cache it happens to me when I "hide" videos I think under sdcard/android/data/com.cooliris... there is a file for video cache delete it & it should fix the thumbnails I usually delete the cache & I get less crashes & its faster loading pics
Sent from my HTC Intruder using XDA App
drowningchild said:
Its the cache it happens to me when I "hide" videos I think under sdcard/android/data/com.cooliris... there is a file for video cache delete it & it should fix the thumbnails I usually delete the cache & I get less crashes & its faster loading pics
Sent from my HTC Intruder using XDA App
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Click to collapse
So I cant just delete everything in that cache folder? or Just delete the video cache?
I delete the whole file as it will rebuild the cache
Sent from my HTC Intruder using XDA App
Have you tried using a program to locate the deleted files and "undelete" them?
http://download.cnet.com/Pandora-Recovery/3000-2094_4-10694796.html?tag=mncol;7
911jason said:
Have you tried using a program to locate the deleted files and "undelete" them?
http://download.cnet.com/Pandora-Recovery/3000-2094_4-10694796.html?tag=mncol;7
Click to expand...
Click to collapse
The files were never on my computer though /:
vicmora5 said:
The files were never on my computer though /:
Click to expand...
Click to collapse
You can "undelete" from SDCARD with 3rd party applications, I have done long time ago. But I am not sure you can do it since android writes/modifies sdcard too much.
barisahmet said:
You can "undelete" from SDCARD with 3rd party applications, I have done long time ago. But I am not sure you can do it since android writes/modifies sdcard too much.
Click to expand...
Click to collapse
OK ill give it a go hopefully it works.
Sent from my Liberty using XDA App

Where did my files go !?!?!?!

Ok so I just bought the evo shift from sprint and its been working great. I have over 500 songs and lots of pictures et cetera and I've been playing them all the time. This morning however I tried to play some music and it says music not found. Same thing with pics and vids. Apps saved on the card are fine. If I use astro and select a pic or mp3 it will open and play. Just not from any music players or photo viewers. Any ideas?
Edit: also a new development. I forgot to mention that I have clockwork mod recovery installed. And it won't let me turn my phone off. I power off and it automatically boots to recovery. Quite irritating.
Also I should probably mention that I am running my shift stock. No custom roms. Only thing I've done is root it using amoamares gui root method and the only root app I have is cache cleaner ng.
1. Not sure about your music.
2. That is a known issue with the recovery.
Ah I see I well I guess ill try getting rid of the recovery and go from there.
Sent from my PG06100 using XDA App
You might try copying them to your computer, making a new music folder on the sd card and moving them back.
Try moving your pics to the download folder and see if they show up.
What device are you coming from?
Sent from my PG06100 using XDA Premium App
You don't have .nomedia files in those folders do you? Just throwing out possibilities.
^ Shift Faced
After a little file snooping I discovered a .nomedia file on the root of my SD card ;p problem solved lol . Thanks for the help. Also in regards to my other problem - the forced recovery menu - anybody know if there is another safe recovery I can use?
Sent from my PG06100 using XDA App
lycancowboy1989 said:
After a little file snooping I discovered a .nomedia file on the root of my SD card ;p problem solved lol . Thanks for the help. Also in regards to my other problem - the forced recovery menu - anybody know if there is another safe recovery I can use?
Sent from my PG06100 using XDA App
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Click to collapse
Unnhhhhh! In your face Riggs and Brando!
^ Shift Faced
Even a broken clock is right twice a day!
jesusice said:
Unnhhhhh! In your face Riggs and Brando!
^ Shift Faced
Click to expand...
Click to collapse
Sent from my PG06100 using XDA Premium App

Gallery problems

OK i have looked everywhere and tried every "solution" i have seen. hopefully XDA can help...whenever i open up my gallery and go to All tab for my pictures, there are my regular pictures there but also a whole bunch of grey boxes. when i select them i dont have the option to delete them and its driving me crazy. went to the picasa web app and deleted all my empty albums, cleared the cache from my gallery app and even tried doing it from the desktop application and they are still there. any help would be greatly appreciated. oh any btw phone is completely stock, unrooted.
This is not an ideal solution, but it's what I've done. For me, the gallery was freezing, or at least lagging for 5 or 10 seconds when I'd try to select an album.
My fix, if you can call it that, was to stop using gallery, and use something called QuickPic instead. It's basically the same thing. It also makes it very easy to exclude or include folders.
Yea I was using quickpic on my last phone and just havent installed it yet on this one. Still would like the gallery to function properly though.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
My gallery shows a bunch of "broken pics", and quick pic shows a bunch of grey boxes. Anyone know of a solution?
Sent from my SAMSUNG-SGH-I337 using xda premium
Could these be pics that were deleted that gallery thinks are still there?
Have you tried a reboot? Clearing data and cache for gallery app?
What mods have you done?
Not sure what gallery thinks they are. Ive deleted everything thats unwanted in picasa but there is still a little picasa icon next to the empty albums. No mods done at all
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Did you clear cache and data from gallery app?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
How about some screenshots so we can see what is going on? I find that the newest ROMs based on the newest International firmware, fixes all of the gallery stutter and lag as well.

Getting weird system pop-up, please help

I had this on my old Z1, and now I have a note 4 and it's on it as well... Every few days I get a pop-up on my phone with a Chinese word (screen shot will be added), and despite all my efforts with anti-virus / anti-malware apps, it persists. I found nothing on it online... I used Google translate to try to make sense of this pop-up, all it says is " 堰" which translates into "weir". I used es file Explorer to search my entire phone for that Chinese word, it came up with nothing. I deleted all apps that I thought were suspicious, and still nothing. Could someone help me with this? It's driving me insane. Thank you.
Could it be an app that you had both on your z1 and have it on your new device as well? How about doing a factory reset and then if your problem persists? The only logical course I can think of is to install your apps incrementally and seeing when this starts again. Also, try to keep unknown sources and verify apps on under security. Hope that leads you in the right direction.
I've deleted almost all third party apps, did a factory reset, even flashed a new ROM from sammobile... It still happens. This problem started when I put my old memory card from my Z1 on the note 4. But I've switched it for a new one, and flashed the new ROM after that (and wiped data, and cache), and still no luck. I'm beginning to think it may have been a virus that implants itself to system files or something... I'm a noob though, I need some developer brain power for this
It could be a message from your SIM card or network.
iR¡[email protected]!* from Galaxy Note 4 via Tapatalk
Yes I agree with Jimmyness. Go get a new SIM card, assuming you moved the SIM from your old phone. You've changed everything else.
Alright, I'll give it a shot and let you guys know... Thanks
Jimmyness said:
I had this on my old Z1, and now I have a note 4 and it's on it as well... Every few days I get a pop-up on my phone with a Chinese word (screen shot will be added), and despite all my efforts with anti-virus / anti-malware apps, it persists. I found nothing on it online... I used Google translate to try to make sense of this pop-up, all it says is " 堰" which translates into "weir". I used es file Explorer to search my entire phone for that Chinese word, it came up with nothing. I deleted all apps that I thought were suspicious, and still nothing. Could someone help me with this? It's driving me insane. Thank you.
Click to expand...
Click to collapse
To see which app this pop-up message is belong to, try the following:
install Shortcut Master app > Menu > Capture Shortcut.
That shortcut master app... I'm not sure exactly what it's supposed to do.
Sent from my SM-N910C using XDA Free mobile app
rcobourn said:
Yes I agree with Jimmyness. Go get a new SIM card, assuming you moved the SIM from your old phone. You've changed everything else.
Click to expand...
Click to collapse
I swapped my sim like you guys said... Unfortunately the thing came up again. What's happeninggggg what is thisssss!?
Sent from my SM-N910C using XDA Free mobile app
What service provider are you using? Does this happen after a factory reset before you add your Google account? In thinking you are letting an app install after you reset.
Jimmyness said:
That shortcut master app... I'm not sure exactly what it's supposed to do.
Sent from my SM-N910C using XDA Free mobile app
Click to expand...
Click to collapse
It captures the shortcut of the popup shown on the screen.
That way you will know which app that popup is belong to.

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