Pictures Disappearing - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I'm sure this has been touched on, and found some answers just by googling... But 5 times now my camera pictures have just disappeared. I have read it has something to do with the 4.3 update but have not resolved the issue. Any help would be great.
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Kbluna said:
I'm sure this has been touched on, and found some answers just by googling... But 5 times now my camera pictures have just disappeared. I have read it has something to do with the 4.3 update but have not resolved the issue. Any help would be great.
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
Welcome to the forums. You posted in the wrong section as an FYI, there's a Q&A section to post questions/issues
Do you use the default camera app and gallery when viewing them? Stock ROM or custom ROM?
Try to browse via Windows explorer with phone plugged into the computer and check the DCIM folders on internal AND external SD cards, if applicable

I apologize, I just saw general and assumed.
*Stock
*And Explorer on my phone and when plugged in they are no where to be found.
It's just the ones on the card... Any on the phone are still there. I have seen that multiple people have had the issue.
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Related

Camera failure

Recently, my camera is failing to save any image that is taken. I've tried every camera app I could find and several different roms including fission 2.4.3 and gummyjar 2.5
Can anyone help me with this? Any help is greatly appreciated
The problem started after I updated from fission 2.2.2 to 2.3.1. I posted the problem on their board and I got no response
Sent from my DROIDX using XDA App
Does your other media work like camcorder, music, etc?
The camcorder doesn't work. Most video playback works, but youtube doesn't. I don't use my phone for music, so I don't know about that.
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Jmoney47 said:
The camcorder doesn't work. Most video playback works, but youtube doesn't. I don't use my phone for music, so I don't know about that.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
99% sure you need to update your system. I hate to be a jerk, but this question is asked often. Therefore, I'm going to default to: search is your friend (Google or forum).
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rossiscatch said:
99% sure you need to update your system. I hate to be a jerk, but this question is asked often. Therefore, I'm going to default to: search is your friend (Google or forum).
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Does updatimg the system mean updating the kernal? Iv tried some research n I dont understand the benift, aLso, to update the kernal do u just install the zip under bootlaoder?
Have you messed with the DCIM folder on your SD card? Such as opened it and accidenctly sorted by date or size? I did that once and my cam wouldn't save a pic...let a lone even open the app. So I hooked my phone to computer and ascended the date from old to newest. meaning the newest pic was at the bottom of the folder. unhooked and rebooted phone and all was fine... just my two...

[Q] Any experts out there?

I can't seem to find a solution to my problem. Please see attachment. Basically, I cannot use my camera or gallery because of a No External Storage Available message. I wanted to take pictures and clips over the holiday period (I haven't got a proper camera)... I would be very grateful for any help! Cheers!:fingers-crossed:
It would help if you attached a screenshot of your Storage screen in Settings. That will show what is available and what is used. Perhaps we can find your memory hog.
Groid said:
It would help if you attached a screenshot of your Storage screen in Settings. That will show what is available and what is used. Perhaps we can find your memory hog.
Click to expand...
Click to collapse
Thanks for your reply. Here is the screenshot. Seems ok, no?
Is this a 16gb model? Its showing less than 6gb of total storage,did you do something that changed partitions or something?
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---------- Post added at 08:22 PM ---------- Previous post was at 08:19 PM ----------
Your images folder might have been deleted or is corrupted,maybe a cause for gallery and your camera not finding it.
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Hi! No, it's the 8GB model, one of the very first batch...
I may very well have deleted the image folder when I was having problems with the update to 4.2. It would be great if you could tell me where to put it back (under pictures?) and what to name it. Thanks!
my Nexus 7 using xda premium
I will have to check it out when the wife gets back with the car,its kinda hard mounted.
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Thanks, I really appreciate it.
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Storage/emulated/0/dcim/camera
Is the path mine uses on stock 4.2.1. You might want hook it up to a computer to find it unless you have a file manager.
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Oh, using ES File Explorer I can see that I have this folder, and I even have some pictures in it taken before the 4.2 update. For some reason my camera and gallery can't access it. Any ideas?
Sent from my Nexus 7 using xda premium
StrangerWeather said:
I can't seem to find a solution to my problem. Please see attachment. Basically, I cannot use my camera or gallery because of a No External Storage Available message. I wanted to take pictures and clips over the holiday period (I haven't got a proper camera)... I would be very grateful for any help! Cheers!:fingers-crossed:
Click to expand...
Click to collapse
have you tried using other cameera applications or quickpic and if so what were the results?
Maybe try to empty the folder onto your pc,maybe it is set to only use so much of the memory.
I have never used my camera so I can only make suggestions.
Sorry I cant help more.
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Just a thougt... did you try clearing the cache of gallery app..... settings - apps - all - gallery ... clear cache
Sent from my GT-I9100 using Tapatalk 2
go into apps in settings and clear galarys data and cache, force stop it to.
if all elce fails you could fastboot flash 4.2.1, after backing everything up with titanium backup.
Sent from my Nexus 7 using xda app-developers app
Ava.tar said:
have you tried using other cameera applications or quickpic and if so what were the results?
Click to expand...
Click to collapse
Thanks! Quickpic works but alternative camera apps don't... Any ideas?
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IRX120 said:
go into apps in settings and clear galarys data and cache, force stop it to.
if all elce fails you could fastboot flash 4.2.1, after backing everything up with titanium backup.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I've cleared cache etc. But no luck... Thanks anyway.
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What is this file being created?

Hey guys been looking for an answer but only found a thread on evo 3d forums that doesn't have much activity, anyways I keep getting this file created every hour or so and its really starting to scare me maybe spyware or something. Trying to figure out why and where its coming from. Also attached inside contents.
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drmclove69 said:
Hey guys been looking for an answer but only found a thread on evo 3d forums that doesn't have much activity, anyways I keep getting this file created every hour or so and its really starting to scare me maybe spyware or something. Trying to figure out why and where its coming from. Also attached inside contents.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I would download Avast from Google Play and scan sdcard and apps. Not sure what it is. Looks like spam-ware.
stelv said:
I would download Avast from Google Play and scan sdcard and apps. Not sure what it is. Looks like spam-ware.
Click to expand...
Click to collapse
Thanks for the tip, just tried and avast says all is good. Should I be worried about this?
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Just noticed I scanned it when the file wasn't there. Maybe I'll wait till it gets created then I'll scan?
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I found that in my phone the other day too. I don't know what it is, but it doesn't really do anything.
Could be a log file. I'm not sure what it is. I would scan again once it appears. Not sure if it is I needed file or not. I don't have a nex 4 but was looking into getting one that's why I'm at the forum.
You can try sd maid which has a system cleaner. Or change the files permissions if you are worried about it transmitting data. But I wouldn't mess with it too much until you figure out what it is.
Sent from my HTC One X+
I suspect it's something to do with adverts in some app on your phone.
Sent from my Nexus 4
I have that file also, along with three others that I have no idea what they are.
Sent from my Nexus 4 using Tapatalk 4 Beta
You guys could wipe your sdcard with twrp if you are worried, but back up all your wanted sdcard data to a computer first. And then put it back on right after. I do that with my Nexus 7 sometime. Not sure if it is the same process on Nex4. It may not be necessary, not sure.
Sent from my HTC One X+
stelv said:
You guys could wipe your sdcard with twrp if you are worried, but back up all your wanted sdcard data to a computer first. And then put it back on right after. I do that with my Nexus 7 sometime. Not sure if it is the same process on Nex4. It may not be necessary, not sure.
Sent from my HTC One X+
Click to expand...
Click to collapse
I actually recently flashed completely back to stock cuz I was so paranoid and then I rerooted and flashed ROM and I still get it now.
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Not sure then, maybe its ROM or root toolkit related.
Sent from my Nexus 7
drmclove69 said:
I actually recently flashed completely back to stock cuz I was so paranoid and then I rerooted and flashed ROM and I still get it now.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I think it's coming from an app. what apps did you install?
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
Adobe Flash Player
ASOT unofficial
Chase banking app
Franco Kernel Updater
Gmail
GoBackup
Google Play services
Google Search
PowerAmp/ unlocker
Reddit news free
Solid Explorer/ unlocker
Vaulty
XDA app
YouTube
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
LooieENG said:
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
Adobe Flash Player
ASOT unofficial
Chase banking app
Franco Kernel Updater
Gmail
GoBackup
Google Play services
Google Search
PowerAmp/ unlocker
Reddit news free
Solid Explorer/ unlocker
Vaulty
XDA app
YouTube
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
Click to expand...
Click to collapse
Yup those are the apps I have installed as of now.
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drmclove69 said:
Yup those are the apps I have installed as of now.
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Click to expand...
Click to collapse
Thanks guys, will try all suggestions and see what happens. BTW I don't use root toolkits I do it all through fast boot
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drmclove69 said:
Yup those are the apps I have installed as of now.
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Click to expand...
Click to collapse
haha sorry didn't notice you posted that!
Found out reddit news free is what's creating the file. Automatically after opening it up the file appears.
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drmclove69 said:
Found out reddit news free is what's creating the file. Automatically after opening it up the file appears.
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Click to expand...
Click to collapse
Interesting, I don't have that app installed on my phone?
Sent from my Nexus 4 using Tapatalk 4 Beta
I have the following apps installed on my devices and don't have that file, so it may not be these ones:
Adobe Flash Player
Gmail
Google Play services
Google Search
XDA app
YouTube
LooieENG said:
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
ASOT unofficial
Chase banking app
GoBackup
Reddit news free
Solid Explorer/ unlocker
Vaulty
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
Click to expand...
Click to collapse
I have removed the apps I have installed on my Device from the above list, The first one that springs to mind is the go backup. I would check there first.

Lost pictures help please.

Ok so I tried deleting something .-. And well I wasn't paying attention and i deleted a whole album of my pictures and these pictures are when I first went to see my girlfriend for the first time to canada. And I just want to know if theres anyway recovering them back? ._.
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Jellybeanteeker said:
Ok so I tried deleting something .-. And well I wasn't paying attention and i deleted a whole album of my pictures and these pictures are when I first went to see my girlfriend for the first time to canada. And I just want to know if theres anyway recovering them back? ._.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
IF they were on your external SD you can use a recover app like recuva or similar to attempt to recovery them. JUST don't write ANYTHING to it till you've attempted a few recoveries.
Can also use testdisk and photrec on linux
You can always just break up if not. Might be easier software way..
Good luck.
leaderbuilder said:
IF they were on your external SD you can use a recover app like recuva or similar to attempt to recovery them. JUST don't write ANYTHING to it till you've attempted a few recoveries.
Can also use testdisk and photrec on linux
You can always just break up if not. Might be easier software way..
Good luck.
Click to expand...
Click to collapse
Can you guide on me this?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Try this:
http://www.piriform.com/recuva/download
http://www.piriform.com/docs/recuva/using-recuva
http://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step
http://petapixel.com/2010/10/13/how-to-recover-deleted-photos-from-a-memory-card-with-photorec/
leaderbuilder said:
Try this:
http://www.piriform.com/recuva/download
http://www.piriform.com/docs/recuva/using-recuva
http://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step
http://petapixel.com/2010/10/13/how-to-recover-deleted-photos-from-a-memory-card-with-photorec/
Click to expand...
Click to collapse
On phone or computer?
Sent from my SPH-L720 using XDA Premium 4 mobile app
take your SD card out of phone - if that's where you're pictures were, then place it in PC and try one of the suggested solutions.
or maybe these
http://www.youtube.com/watch?v=RVjiaes-vTE
http://www.youtube.com/watch?v=wCvl9IXlb1k
leaderbuilder said:
take your SD card out of phone - if that's where you're pictures were, then place it in PC and try one of the suggested solutions.
or maybe these
http://www.youtube.com/watch?v=RVjiaes-vTE
http://www.youtube.com/watch?v=wCvl9IXlb1k
Click to expand...
Click to collapse
Thank you so much
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Jellybeanteeker said:
Thank you so much
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Click to expand...
Click to collapse
Hope you get em
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leaderbuilder said:
Hope you get em
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Click to expand...
Click to collapse
I'm trying there's so many things tho like idk what to do now x.x
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Have you had any luck recovering those deleted photos?
I had success useing "disk digger" it recovered 2500 photos. (accidentally deleted a album) roughly 650 of them were corrupted but it was still a success most of them were salvaged.
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I used Sandisk RescuePro and it worked great for a microSD card. The key to recovering lost photos is to not shoot any more pics or format i.e. the less you write to the card the better your chances of recovery.
For things stored on your phone, try Disk Digger that 'Menance_69' mentioned or checkout Undelete For Root Users (as the name implies it's only for rooted devices). Hope this helps.
Re: Lost pictures help please
See, now a days so many data recovery tools are available on internet to help you out from this kind of situation. Some days ago I found one tool named as Remo Recover and it fascinated me with its qualities.
MENACE_69 said:
Have you had any luck recovering those deleted photos?
I had success useing "disk digger" it recovered 2500 photos. (accidentally deleted a album) roughly 650 of them were corrupted but it was still a success most of them were salvaged.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes it definitely worked and yeah I recovered over 2500 aswell and I deleted an album that I had 250 pictures of me and my gf if only seen her once cause long distance me in usa and her in canada so after deleting it by accident you could of guess how I felt anyway some were corrupted but still backed up most even pictures I deleted like year ago by accident as well. It's just amazing how I got everything back and thanks so much to @leaderbuilder
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Jellybeanteeker said:
Yes it definitely worked and yeah I recovered over 2500 aswell and I deleted an album that I had 250 pictures of me and my gf if only seen her once cause long distance me in usa and her in canada so after deleting it by accident you could of guess how I felt anyway some were corrupted but still backed up most even pictures I deleted like year ago by accident as well. It's just amazing how I got everything back and thanks so much to @leaderbuilder
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
congrats, man! one thing you could do, too, is get a free dropbox account, and install the app. it will automatically backup all your photos onto your dropbox account as you take pictures. definitely saved me more times than i can count.
for other people's reference, there's also an app called DiskDigger that you can run from your phone that does the same thing as programs mentioned in other posts.
iamonyx said:
congrats, man! one thing you could do, too, is get a free dropbox account, and install the app. it will automatically backup all your photos onto your dropbox account as you take pictures. definitely saved me more times than i can count.
for other people's reference, there's also an app called DiskDigger that you can run from your phone that does the same thing as programs mentioned in other posts.
Click to expand...
Click to collapse
Yeah I used diskdigger and I've had dropbox but I stopped the auto upload but after that I uploaded them
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SDext card in multiple spots

I noticed this when browsing through my videos on mx player. I've never known it to be found here, let alone twice. Easiest way to explain it would be to just look at the screens. Anyone else have this issue?
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that 'media-rw' folder you have has symlink(s) to the storage(or mnt) directories.
Like a shortcut to a directory.
That makes sense. I was thinking it was a shortcut. So, two things I think it could be is either folder mount, or Google+ backup. I didn't notice it before either of these, but I've since turned off backup. It's slightly annoying since all folders duplicate within my video player.
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So I'm going to do a backup and delete those shortcuts, see what complains about it. Anyone know?
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