Database Users

Issue with latest OTA & Rooting

So, I am having issue with the update not working. It downloads and all correctly, and it even restarts, but then after a few seconds at the Android guy with the spinning orb it fails and has the Android guy with an exclamation point on him. Any ideas on how to fix it?
Better yet is there a link to like a zip file I can maybe flash in CWM, because I can't get into the Lenovo recovery for whatever reason. :/ Thanks.

You can't perform updates 'normally' with CWM installed. You can use the modified updates provided in a thread here http://forum.xda-developers.com/showthread.php?t=1537469 with the 'install update from sdcard' feature in CWM or else uninstall CWM for the update and then reinstall it. Your choice. You can also modify them yourself to work, I think there is info at that link.

Well I think I need OTA 2.5 or whatever the latest one is. Or is 86 and 89 the newest? Do I need to do 76 too if I am on 75?

Okay I have CWR installed, and oddly enough superuser installed, but I can't get root to work, I think that is part of my issue. I tried both methods and neither give me root. With the Thinkpad root method mobility manager pops up asking me to log in. I think that is what is causing some of the issues for me. Any ideas on how get rooted? I get the Segmentation Error /data/local/tmp and even did the whole process, but still no root any ideas?
BTW I have rested and cleared the rom a few times and still no dice.

Acer 500a Rooted and unable to update

I have an Acer 500a I just bought off carigslist. Initially I thought it would be fine but then I realized I was inheriting someone elses problems. I hope someone may be able to help.
Within the first few hours I was noticing google Play crashed a number of times and struggled to update from Market. Somehow the update went through but now there is a system update that won't go through. I'm able to down load it and when i restart the computer to complete installation the screen goes black and says: booting recovery kernel in the corner. I then see a picture of an android and a load bar which after 2-4 seconds the android is on his back and an exclaimation mark is coming out of his belly.
My android version is 3.2
Kernel version
2.6.36.3+
Build number
Acer_a500_7.006.01_COM_GEN2
I'm pretty sure its rooted and i think that might be why its not playing nice with google market and system updates. I called the old owner and explained the problem and he just said he had it rooted and he thought he unrooted it. There is an ap called superuser in aps. (although if it were rooted would'nt I be able to uninstal some of thecrap software it comes with like GOLF HD? -- it won't let me).
The system update is for Acer_a500_7.014.01_COM_GEN2 8.88mb
My problem is all of the force closes I'm getting and the inability to update the system. Any thoughts? I don't have a usb cord to connect it to a desktop either =(

I am a bit out of practice, but...
Should be pretty simple to fix. From what I am seeing, you are running a stock rom. Just because the superuser.apk is installed on the system does not mean it is rooted, but it probably is.
Hit the market, grab "Root Checker" - simple tiny program to let you know for sure if your tab is rooted or not.
https://play.google.com/store/apps/details?id=burrows.apps.rootchecker&hl=en
From what I understand - automatic system updates will fail when trying to apply them to a rooted or modded system. Probably why you cannot auto-update.
My advice at this point would be to:
1) Since you just bought it, just do a factory wipe on it. That will remove all the stuff the prior owner had running on it and will result in a unrooted tab that should be able to get auto updates without a problem.
2) Un-Root it. Once the tablet is unrooted, the system should update without any issue.
As for your Play Store issues - I have never heard of or personally seen any issues caused with installing apps from the store on a rooted device. I have seen a few apps that will refuse to run on a rooted device - but that does not sound like your problem.
I would go with option 1 - just factory wipe the thing. Prior owner may have made tons of changes to the OS that we will never know about, and may have handed you a unstable system. Start fresh. Wipe it out.
Hope this helps you out! Let me know if I can answer any questions.

k thank you so much for the quick reply! I downloaded the root checker and it Is rooted. I did a factory wipe as found in the settings privacy tab when I bought it. That factory reset did not unroot and only cleaned out some of the aps on the device. Is there a better or more surefire way to unroot it? If I reset with the volume down key will it hard reset it?
Thank you for you help!
Draight

Okay.
I am about a year out of practice with my a500 - but from what I am think, if a factory reset still results in a rooted device - the prior user installed a stock ROM that comes pre-rooted.
I highly doubt being rooted is causing the issues you are running into.
At this point if you just want to get back to stock you can probably just install the Acer Recovery Manager from the market and use it to reflash a stock unrooted ROM. Or I see a few guides about how to manually restore back to stock over in the dev section for the a500.
Others will correct me if I am wrong, but I think Acer Recovery Manager should take care of your problem.
Hope this helps!
(Edit: Or you can just download the official stock 4.x rom (ICS) from the dev section and flash that. 3.2 is pretty slow and wonky in my experience, you should be able to just download a 4.x ROM and flash, since you are rooted. Again, I am way out of practice. Don't do anything before reading up!)
(Edit again: I think I was making this harder then needs be. Just flash any stock 3.2 unrooted ROM, done. After you do that the automatic on the air update should kick in for you and update you to ICS)

Thanks for taking the time to work with me on this. I downloaded the program you suggested and tried to use a stock rom. When i went to reboot I had a picture of an android looking up at an exclaimation mark. It was froze like that until I restarted it. Now its back to the way it was, rooted and unupdatable.
I'm probably going to try to just wipe it all over but do i need to plug it into my computer somehow? I dont have a usb connector for the tablet, just the wall charger plugin. can i just download a rom and use the utility to try install it? when I reboot it am I supposed to be pressing the volume button?
I've read a few other forums but usually they sound pretty intense...

draight said:
Thanks for taking the time to work with me on this. I downloaded the program you suggested and tried to use a stock rom. When i went to reboot I had a picture of an android looking up at an exclaimation mark. It was froze like that until I restarted it. Now its back to the way it was, rooted and unupdatable.
I'm probably going to try to just wipe it all over but do i need to plug it into my computer somehow? I dont have a usb connector for the tablet, just the wall charger plugin. can i just download a rom and use the utility to try install it? when I reboot it am I supposed to be pressing the volume button?
I've read a few other forums but usually they sound pretty intense...
Click to expand...
Click to collapse
Hmmm..
Try the thread I linked two in my second edit of my last post. You just need to grab the stock and unrooted 3.2 - put it on a MicroSD card as update.zip - then reboot with vol rocker and power switch to get the system to flash the update.
That *should* work just fine.
(Edit: Forgot the link! http://forum.xda-developers.com/showthread.php?t=1839313 - there you go)

Thankw, I am going to try it after readingna bit more. Do I need to have clockworkmod installed for all of this?

draight said:
Thankw, I am going to try it after readingna bit more. Do I need to have clockworkmod installed for all of this?
Click to expand...
Click to collapse
Nope. Just snag the stock unrooted 3.2 ROM - place it in the root of the MicroSD card as update.zip
Power down.
Power up with VOL + and POWER key held at the same time (you can let the vol rocker go when you see text appear in the upper left corner)
Should be all you need to do. Worst case; it does not work and returns you back to where you are now. Worth a shot.
If that does not work, let me know so I can do a few mins of homework and help you further. Been a long time since I have changed ROMS or had any issues with my a500.
I have bricked it twice by not following directions all the way or just making simple mistakes, but from what I have found there is always a way to recover.

Just tried it. I copied the boot zip to sd card and renamed update.zip and reset..It looked like it was going to download after showing some text in the corner and then an exclamation mark appeared above the androids head... I left it and after a few.min it rebooted back

draight said:
Just tried it. I copied the boot zip to sd card and renamed update.zip and reset..It looked like it was going to download after showing some text in the corner and then an exclamation mark appeared above the androids head... I left it and after a few.min it rebooted back
Click to expand...
Click to collapse
Hmmm. Odd.
Like I said, I am rather out of practice.
Someone more experienced them me: please help me point Draight in the right direction here?

Thanks for trying to help. =(
I wish that my tablet wasn't having such issues. I;m going to try to scramble around the forums and see if I can find some advice...If anyone has a suggestion please let me know.
Thanks again entropy,
Draight

Update:
So I've been tinkering around with it a bit more and I found a usb cord that plugs it into my computer. I keep finding boken links on this site so Im struggling to find an update I can use to flash to. I downloaded a different super user program which allowed me to temporarily unroot my device. I then restarted it and no root checker says its no rooted and I cannot find the superuser program. I think I have somewhat unrooted it -- but I think the real issue now is the recovery tool. I keep reseting it - hard reset, or factory reset and it wipes everything away but when i try to update it gets about 1/3 of the way up the bar then it stops with an '!' Mark above the droid. Im kind of annoyed at this point and hoping for some new links or some ideas on how to repair the recovery piece.
Draight

Go to the Dev section, and grad a couple of the ICS Update roms. You will see them listed for the a500. Make sure they are the FULL update roms. Should be about 3-400mb. These contain a FULL ICS Update Rom, and not a patch file.
http://forum.xda-developers.com/showthread.php?t=1816560
Then, go to the Themes and apps forum. You'll see a sticky that has the Acer Update Decrypter.
http://forum.xda-developers.com/showthread.php?t=1869505
Now, unpack the decrypter, and select one of the ICS Updates. Then hit Start. Take a couple minutes, but you will have a duplicate file with the word "decrypted" added to it.
Wait, you are not done yet.
Using a program like 7zip, or even Winzip, open the decrypted file. DO NOT EXTRACT, just open it and pull the update.zip to your PC's desktop.
Copy that update.zip file to your Ext SD Card of the tablet. Don't be putting it in any folder, just copy it to the root of the card.
Now, you still ain't done.
With the tablet off. Press and hold Vol+ and then PWR. Hold them both untill you start to see text about installing blah blah blah, then release the buttons.
If it completes, and you can reboot into ICS, then you are good to go.
If something fails during installation, then decrypt the other update Rom file you downloaded, and do the same procedure. Usually one of the 2 or three should work for you.
Note these are for the a500, and not the a501.
One more thing. It's advisable you get your UID number before doing these things. You probably won't need it, but it's nice to have written down in case you need it in the future. Inf to get it is at;
http://forum.xda-developers.com/showthread.php?t=1624645
MD

Thanks! I am downloading a few of the FULL ICS roms:
*Acer_A500_1.031.00_WW_GEN1 : http://d-h.st/uAy
Acer_A500_1.031.00_PA_CUS1: http://d-h.st/idO
Acer_A500_1.041.00_WW_CUS1: http://d-h.st/Yt5
*Acer_AV041_1.054.00_WW_GEN1: http://www.theandroidcollective.org/...00_WW_GEN1.zip
*Acer_A500_7.014.16_041.206.01_COM_GEN1: https://docs.google.com/file/d/0B_bk...hVc1RVcHc/edit
The I downloaded the ones ending with Gen1. Once they are downloaded I will continue with the instructions. Thank you so much for your help! I will post how it goes later tonight.
Draight

I just decrypted both:
*Acer_AV041_1.054.00_WW_GEN1:
*Acer_A500_1.031.00_WW_GEN1
Both get get to the third bullet quickly and the bottom says DONE! It takes like 4 seconds. I don't think the Decryption key of $12 is working
[*] Opening file: Acer_A500_1.031.00_WW_GEN1.zip
[*] Decrypting using key $12
[*] Writing decrypted file: Acer_A500_1.031.00_WW_GEN1_decrypted.zip
I try to extract something from the decrypted file and it says the file was not downloaded properly and I should try redownload it...it says its not a proper archive

wahoo!
So that worked! I down loaded the file Acer_AV041_A500_1.033.00_PA_CUS1 and extracted the update. I palced the update on the sd card and booted with the power and sound volume pressed down. it went through the installation procedure and restarted twice before saying it was upgrading my aps and BOOM its got ICS and everything looks great. Thank you so much for your help and I hope that this paper trail is able to help someone in the future

My problem is that I'm on ICS and I'm rooted, but I just can't download a custom recovery. I've tried, and I haven't gotten anywhere
Sent from my SPH-L710 using Tapatalk 2

[Q] 4.1.2 OTA update fails

Twice, actually. After the second download (courtesy of the now-warned-against 'Framework Services forcing' trick) I got the identical error message via CWM Recovery:
Code:
Verifying update package...
E: failed to verify whole-file signature
E: signature verification failed
Installation aborted.
Any suggestions about the next move, please?

You can't install the update from Google the natural way if you have a custom recovery. Just download the update, boot into recovery, and run the zip.

Visa Declined said:
You can't install the update from Google the natural way if you have a custom recovery. Just download the update, boot into recovery, and run the zip.
Click to expand...
Click to collapse
Thanks, I know that. I did not use CWMR for updating - The update ran - 'Installed' - conventionally both times... It made the trip into Recovery on its own where the resident tool is CWMR. Is this a known issue?
I do have a copy of the update elsewhere than in /cache in case I need to copy it back there for some possible next move.
It would be great to hear of a way to get this update to install successfully.

pofadda said:
Thanks, I know that. I did not use CWMR for updating - The update ran - 'Installed' - conventionally both times... It made the trip into Recovery on its own where the resident tool is CWMR. Is this a known issue?
I do have a copy of the update elsewhere than in /cache in case I need to copy it back there for some possible next move.
It would be great to hear of a way to get this update to install successfully.
Click to expand...
Click to collapse
This seems to be a known issue. When the update installs, it boots into recovery to install the update. If you're using a custom recovery instead of the default one, the install will fail.
The same thing happened to me. I simply copied the update .zip from /cache into a folder on /sdcard, rebooted into CWMR, backed up and installed the .zip from there. Easy peasy.

ahoyland said:
I simply copied the update .zip from /cache into a folder on /sdcard, rebooted into CWMR, backed up and installed the .zip from there. Easy peasy.
Click to expand...
Click to collapse
That's what I was trying to get the op to do in the second post of this thread, I'm not really sure if it's working for him or not

Visa Declined said:
That's what I was trying to get the op to do in the second post of this thread, I'm not really sure if it's working for him or not
Click to expand...
Click to collapse
Thank you for that, VisaDeclined & Ahoyland! I quite misread the intent of your message. 'Normal' reboot is problematic, I read, so I have downloaded 'Quick Boot (reboot)' from here (Play Store seemed to be having difficulty - maybe because I had done the 'Framework' hack earlier?) and the little thing is now done and saying 'Build No. JZ054K' . I am now a much happier bunny!
Thanks is on its way, folks.

Happiness can be so short-lived... (but good things come to those who try)
Life took a turn for the worse when I noticed that updates and downloads from Play were not getting through. The errors are:
DF-BPA-13 'trying to install',
RPC-AEC-0 'Error while retrieving information on server' &
923 (dunno)
However - THE GOOD NEWS! - I tried these two actions and all is well now:
(ex Google, the poster said)
First Make sure you're signed into Talk.
Go to setting>apps>all>Google play store
Then clear data and uninstall updates.
Then go to Google account manager, clear data and force stop.
Power off and leave it off for a minute or two, re-boot and it should work, if not go to talk and make sure you're still signed in.
Tr
y updating or downloading one thing at a time to see if it works.
Still 'RPC etc.', so
I went Settings>Accounts>Google>(account name)>(Menu)>Remove account.
Ran PlayStore,
was prompted for and re-entered my (existing) account.
Thereafter all was as before and updates were working again! :laugh::laugh:
HTH

[GUIDE] Unroot for OTA using LG PC Suite (PC Only)

This guide is for use on rooted stock roms to restore the phone to a position where it will accept OTA updates.
Please note the following:
1. It does not wipe the /data/ partition of your device.
2. It will reinstall any bloat you have uninstalled including those apps that you carrier put into /data/
3. It will remove any files you have added to /system/ including root or other modifications
4. Any files you have "frozen" will stay disabled, you cannot unfreeze them without rooting again - this guide will be for a "full unroot" so there is an optional step below to unfreeze apps.
The Guide
1. Download LG PC Suite from LG's website - you must select model type before you do so, but as far as I can tell it downloads the same version regardless.
2. Update the app so it recognises the G3 - this should ask you to update automatically on opening the app, if not you can do it from the "help" menu.
(NB: if you have used some of the KDZ flashing methods on here you may have issues updating as your hosts file is probably altered to block the PC Suite gaining a connection).
3. Connect the phone via USB (the app allows for a wifi connection but this is very restrictive, you require a USB connection for this).
*OPTIONAL STEP* If you want to go back to a truly stock experience then unfreeze any apps you have frozen (I am unsure if having apps frozen will effect OTA installations, it should still work fine, in theory).
4. With the device connected go to the "phone" menu in PC Suite and select the option that says "Restore Upgrade Errors".
5. It will then scan your device, download the rom and begin flashing, this is all automatic without any further input from you, do not cancel it.
6. The phone will reboot when finished. You are now unrooted and unmodified and OTA's should work.
*OPTIONAL STEP* If you want to go back to 100% stock then its probably a good idea to factory reset your phone at this point - this will wipe your whole device (of course).
And there you have it, your quick(ish), painless method for being able to unroot to accept OTA's without requiring a wipe.

Nice thanks Lenny, that may be handy. I'm supposed to receive mine today from Amazon.de, will play around a lot with root / unroot

Strange. Every time I click on restore errors it hangs for 30 secs and then LGpcsuite exe stopped working message and it stops. Any ideas ? I'm using windows 7 64bit and all drivers installed, pc recognizes phone.

Tarzan- said:
Strange. Every time I click on restore errors it hangs for 30 secs and then LGpcsuite exe stopped working message and it stops. Any ideas ? I'm using windows 7 64bit and all drivers installed, pc recognizes phone.
Click to expand...
Click to collapse
Could be a conflict with something else - to get it working for me I had to delete all traces of LG from the pc - all LG apps, drivers (including using USBDeview) and start over.

First of all, thank you for your detailed tutorial. Yesterday I have had the same idea... can someone confirm this theory... though there is no update for international version yet, someone with the korean model?

medicus07 said:
First of all, thank you for your detailed tutorial. Yesterday I have had the same idea... can someone confirm this theory... though there is no update for international version yet, someone with the korean model?
Click to expand...
Click to collapse
I tested this theory yesterday, albeit without an OTA - it does replace all modified and removed files in /system/ as well as removing any files you have added such as root or xposed.
There is no reason for the phone to continue to report that it has been modified, certainly if you take my final optional step and couple this restore with a factory reset.

Gotta love it when manufacturers make it simple to go back to 100% stock without any real messing around. Thanks for this :good:

Lennyuk said:
I tested this theory yesterday, albeit without an OTA - it does replace all modified and removed files in /system/ as well as removing any files you have added such as root or xposed.
There is no reason for the phone to continue to report that it has been modified, certainly if you take my final optional step and couple this restore with a factory reset.
Click to expand...
Click to collapse
Ok I fixed my issue, PC suite crashing by running it as admin on windows. When I run to "fix errors" it says I'm running latest version. When I check OTA on my phone there is an update which obviously don't run after download because I'm rooted. I'm out of ideas

Tarzan- said:
Ok I fixed my issue, PC suite crashing by running it as admin on windows. When I run to "fix errors" it says I'm running latest version. When I check OTA on my phone there is an update which obviously don't run after download because I'm rooted. I'm out of ideas
Click to expand...
Click to collapse
fixing errors is a reflash to fix a problem, it shouldn't matter what version your on, are you sure you didn't click the check for updates button by error?

Tarzan- said:
Ok I fixed my issue, PC suite crashing by running it as admin on windows. When I run to "fix errors" it says I'm running latest version. When I check OTA on my phone there is an update which obviously don't run after download because I'm rooted. I'm out of ideas
Click to expand...
Click to collapse
You should't have root access after using the fix upgrade function...

medicus07 said:
You should't have root access after using the fix upgrade function...
Click to expand...
Click to collapse
No, before fix upgrade. Actually I never get to download the firmware.
Lennyuk said:
fixing errors is a reflash to fix a problem, it shouldn't matter what version your on, are you sure you didn't click the check for updates button by error?
Click to expand...
Click to collapse
As I said I never get this option. It keeps on saying you have the latest version and that is it.

Tarzan- said:
No, before fix upgrade. Actually I never get to download the firmware.
As I said I never get this option. It keeps on saying you have the latest version and that is it.
Click to expand...
Click to collapse
Can you screenshot the "phone" menu you are seeing on LG PC Suite and upload it here?

Lennyuk said:
Can you screenshot the "phone" menu you are seeing on LG PC Suite and upload it here?
Click to expand...
Click to collapse
Attached both, before running and after running.

Tarzan- said:
Attached both, before running and after running.
Click to expand...
Click to collapse
The latter screenshot, did it give you that message after "scanning the device"? It might be that it scanned your device, found nothing altered so then said you were ok?

Perfect
Lenny thx alot. I was waiting for that. Because I wanted to make sure I can have OTA and root.
great :highfive::good:

Lennyuk said:
The latter screenshot, did it give you that message after "scanning the device"? It might be that it scanned your device, found nothing altered so then said you were ok?
Click to expand...
Click to collapse
See update available and I'm rooted.
Sent from G3

Tarzan- said:
See update available and I'm rooted.
Sent from G3
Click to expand...
Click to collapse
What happens if you go "check for updates" from PC Suite?

Lennyuk said:
What happens if you go "check for updates" from PC Suite?
Click to expand...
Click to collapse
Same, You have the latest version.

Tarzan- said:
Same, You have the latest version.
Click to expand...
Click to collapse
Weird, no idea why it won't be working for you, I have only been able to test on the D855 and have had no such issues.
Hopefully someone else who has the FK versions can shed some light.

Thats the thing. If its the phone version's (using Korean version) issue then how come the PC Suite recognizes it ?

A tale of woe turned into success!!

So having had the latest update fail due to root and xposed, I decided to go under the hood and uninstall xposed, so I went into the directories and started deleting the files, and renaming the .orig files back.
The end result was a bootloop. Tablet would sit there like a... well let's just call it a brick LOL.
I thought I'd try the tethered recovery on it, and it wouldn't detect it. I thought "well maybe it'll work eventually if I keep hitting enter to refresh devices" so I did, and suddenly on about the 10th try it detected. I used trigger 4 with the latest OTA file which I had downloaded earlier, and told it to install zip.
It sat there for like 20 min with no progress on the bar under the android. When suddenly it said install complete. I rebooted it and Yahoo!!
Went back into tethered recovery and rooted it and reinstalled xposed and I'm happy again.
I'd like to thank Social Design Concepts, and I believe I also saw Vampirefo's name in there somewhere too.
You guys saved my butt... AGAIN.
Thanks.

spookmeister101 said:
So having had the latest update fail due to root and xposed, I decided to go under the hood and uninstall xposed, so I went into the directories and started deleting the files, and renaming the .orig files back.
The end result was a bootloop. Tablet would sit there like a... well let's just call it a brick LOL.
I thought I'd try the tethered recovery on it, and it wouldn't detect it. I thought "well maybe it'll work eventually if I keep hitting enter to refresh devices" so I did, and suddenly on about the 10th try it detected. I used trigger 4 with the latest OTA file on SD and told it to install zip.
It sat there for like 20 min with no progress on the bar under the android. When suddenly it said install complete. I rebooted it and Yahoo!!
Went back into tethered recovery and rooted it and reinstalled xposed and I'm happy again.
I'd like to thank Social Design Concepts, and I believe I also saw Vampirefo's name in there somewhere too.
You guys saved my butt... AGAIN.
Thanks.
Click to expand...
Click to collapse
Hi, I have the same problem, but I'm unable to mount sdcard od extsdcard in tethered recovery. So I don't know what to do.

I had the OTA file on internal in /downloads not on SD

spookmeister101 said:
I had the OTA file on internal in /downloads not on SD
Click to expand...
Click to collapse
Can anyone help me. Have an ME176CX which will not acknowledge any update to the factory installed KitKat. Someone referred me to this post but I've no idea. It might be my fault as my pad was rooted at the time (RootZenFone) I checked and I stupidly tried 3 times to upgrade before I unrooted and checked again (with no update available). So, can anyone point me in the right direction?