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Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
I have the same issue with the jumping at the beginning of a new track, haven't noticed the background noise though probably because I do listen to metal.
Maybe it has something to do with standard sd card or how the mp3 was created? I hope someone knows the answer.
Also:
Does anyone know if there is a graphic equaliser somewhere? Music seams to be too trebley (using Seinnhauser earphones), but I haven't been able to find anyway to adjust it
Forgot to mention: I used 192 kbit/s MP3s encoded by iTunes and portable AKG headphones. I'm going to try out the included earbuds when I get home, to see if they "equalize" anthing.
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
ghoonk said:
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
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That's possible of course, but I never noticed noise like this on my iPod. One other thing I'll try at home is listening to a WAV file and check for noise.
Send me the MP3 file and I'll load it up on my device now and let you know if I'm having any problems
my email address is my username @gmail.com
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
wossName said:
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
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Is it a buzzing noise?
I'd describe it more like a hissing sound.
Edit: I have attached a sample MP3 (hissingat5.mp3) in a ZIP file. I can clearly hear a hissing sound around 0:05 when the music gets quiet and I'm not using the included earphones. Anyone else? (I've checked the original CD with the same headphones, there's definitely no noise on the recording.)
wossName said:
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
Click to expand...
Click to collapse
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
I've found the music app struggles the most with low system resources and during the phones numerous "heavy lag" periods makes play back shutter or even stop altogether!
And god forbid you have more than five albums with bog standard 600x600 cover art... slow doesn't really describe it
mwatson said:
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
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Good idea, that might be a reason.
I think I'll be sticking to my iPod for now, though. While the stuttering problem is probably fixable in software, I'm not so sure about the audio quality.
my music also lags(espacially in sleep mode.. it's ridicoulis)... it's so annoying.. something needs to be done about this... I've tryed to memory cards and the music lags on both.. one is fast and one is slow..
I've found that if I play music through the phone itself or my headphones, there's no problem. If i connect it to my little 2.1 speakers, songs stutter, jump, restart, skip etc CONSTANTLY. Any ideas why this could happen? The speakers work fine with everything else, afaik. And the Hero works fine with other stuff... guesses?
I also have the slight hiss for a few seconds. Sound quality is pretty average, but i have my awesome samsung P3 for that
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only? thoe i have some stutter.. i use a Class 4 4GB Microsdcard.
skee^ said:
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only?
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Yeah, since you're not using the Hero's audio hardware at all, I wouldn't expect there to be any noise.
BTW, how much does the bluetooth headset drain the battery? I was thinking of using one to solve this problem.
Lack of gapless playback is also a bummer for me. I might be going back to my Zune.
wossName said:
Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
Click to expand...
Click to collapse
Exactly the same as on my phone. I'm on my fifth Hero now and knew about the hiss already but this is the first to stutter. Exactly the same files, exactly the same memory card, exactly the same apps installed and running on the system.
No idea why one Hero has difficulty and others don't.
My Hero stutters even in the middle of songs on playback. I tried an alternate music player (nswPlayer) and it didn't help. I'm using mp3s but I think they're 320kbps. Maybe a re-encode would help?
I've checked high and low on the forums for something similar or a solution to my problem, but alas I can't find anything so I'm starting a thread.
As the title state's my phone rings people whenever an AUX jack is in, listening to music, or hooked up to a stereo. I've tried restoring to factory setting's also I've tried different headphones and stereo's but still no joy.
T-Mobile
HTC HD Desire HD.
Any help or suggestions would be appreciated.
Many thanks.
Flynn.
Hmm, maybe I've got a similar probelm, I use normal 3.5mm in-ear headphones with my Desire HD and they are able to make strange things, if I gently move the jack, sometimes my phones starts a call to the latest called person, sometimes it skips to the next song, sometimes the music is paused.
I think that has something to to with the default headset funcionality, but it would be great if there was a way to lock any function other than playing music if no multi-functional headset is plugged in.
You're going to think I'm nuts but I've tried everything.
It seems to go berserk when you do a screwing motion with the 3.5mm jack. It doesn't make any difference what headphones I use whether they've got any calling buttons on them or not they just go absolutely mental.
I will admit to doing the calling bug that increases the music volume when you hang up straight after making the call.
But I still can't get around it and it's VERY frustrating, especially in the car.
The same problem
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
That happens if the AUX wire passes a current (many times stray) back to the phone. The phone just reacts in the way it would if a button was pressed on one of those headphones having an in-line mic/button.
A lot of times this stray current comes because of static build-up. I'm sure you guys know how to get rid of that. If it's not because of static, it might be because of faulty wiring on the audio enhancement (not usually the case), or if the audio enhancement and the phone function at hugely different potential differences (also, usually not the case).
As far as mine is concerned, freeing it of static usually helps.
One way to quickly judge if it's static that's the problem is if the call/skip/whatever usually takes place the minute you plug it in.
ferrarihap said:
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
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Search for an app on the market called "headset blocker"
NO luck
The above post helps,
However im testing the new ICS rom by Lord Clockan and twistedumbrella and there is no compatability for ICS. Wondering is anyone knows what part of the phone controls headset controls so i can mak an app to block it on 4.0?
Its a real pain as i cant play music at all,
random apps start playing music over other apps and music stops in others, skips tracks etc. SO frustrating.
Take out headphones
Blow into the jack hole
Plug back in headphones
Sorted till the next time crap builds up in there.
Sent from my Desire HD using xda premium
radixon said:
Search for an app on the market called "headset blocker"
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did this work for any one else, it doesn't seem to be working for me
rakinisbat said:
did this work for any one else, it doesn't seem to be working for me
Click to expand...
Click to collapse
This should answer your question:
geinome said:
The above post helps,
[...]
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I have the same problem. And its realy anoyeing me . Cant listen to music at all anymore on my desire HD...
I have that problem for a while now. The blwoing inside technik did work for a while, but doesent anymore.
That headset blocker would be amazing if it would be working on ICS. Im on the LordMod Beta to.
@geinome would be amazing if you could make an app to fix that. But honestly i have no idea were in the sistem that headset control is located. Hope you can find it.
Found a Fix. Hope it helps you guys to.
I found an other App, that did solfe the problem for me eaven on ICS. The App Headset Interceptor is meant to let you choos, which Music App should receve the signal coming from the remote on the headset. But if you dont choose any from the Apps to get the signal, none dose and so none is cousing problems
Would love to post you guys the link to the market, but cant couse i dont have anouth post yet. But im sure i can sind it yourself
I hope this is solving the problem with the unwanted calls to. Couse i never had that problem, i cant test that.
you dont need any apps
you just need a needle to clean up the pocket lint inside the 3.55 jack.
for me it's usually enough to unplug the jack and plug it in again and all works well for the next month or so.
Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
I hope mine won't have this problem.
*wierd double post an hour later*
dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
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I got that the first time you said it.
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
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Click to collapse
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
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Click to collapse
I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?
Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.
Is anyone else having problem with the sound cutting out for a split second at least once per song? I am having this problem whether it's Poweramp, Spotify, of playing a music video. It seems worse when using the phone or right now while copying files to the SD card from the computer. Last time i had audio cutting out or glitching on a phone was the POS Motorola Razer HD I had. It was horrible.
anyone else having this problem? it's driving me crazy. The sound cuts out for a split second for every song and sometimes multiple times in one song. it's doing it a bunch for each song at the moment. I rebooted the phone but no change. It's pretty disappointing. I passed up LG for the last few years because of quality control issues and I hoped this time they would have a good phone.
Is your music on a memory card?
gavinfabl said:
Is your music on a memory card?
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Yes. Same card I used on my GS7 with no problems. But it does it on spotify too and that's streaming.
Sent from my VS988 using Tapatalk
still having problems with the sound cutting out. I counted 5 times on one song and 2 times on the next song. Not to mention all the other songs it does this. I guess I'm going to have to call Verizon tomorrow. I was hoping someone on here had some insight or know of a software update that might fix it. I don't know if a replacement would fix it or if i need to exchange for a different model. Does anyone else have problems or is it working fine with Spotify or Poweramp etc? Oh the next song just started and about 30 seconds in it did it again. ugh!!! It makes my skin crawl it irritates me. And it just did it again as I'm typing. argh!!!!
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
micfinn said:
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
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I've had it happen either wired or bluetooth. This is troubling not knowing if it's software or hardware problems and if LG is going to have a fix anytime soon.
Ughhhhhhhhhh I'm having the same issue! It was especially bad when I first set up the phone brand new out of the box. It got to the point that I did a factory reset. Unfortunately, that didn't fix the problem and my audio still cuts out exactly like you said -- for about a second at a time. My songs are also on my SD card but it also happens when I stream from Google Play Music. I'm glad it's not just me, but LG better address this.
getting this as well
I only stream from Google play music. Doesn't matter if I choose high quality or normal, I get fairly regular popping/crackling and occasional glitches. I installed the snapdragon audio+, didn't help.
Haven't heard it cut out, but am hearing some kind of... I don't know..... feedback when it's turned up. Trying to pay more attention to see if I can isolate / identify it.
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
I listen to a lot of music everyday and I haven't had this problem. I listen to music on SD card, Pandora, DoubleTwist Cloud player, wired headphones and bluetooth. I wonder if it's some other app causing it. On bluetooth the music stops playing when i get text or email so maybe another app is somehow cutting the sound or something. I don't know, very strange.
hellot1M said:
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
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Click to collapse
That's a shame that LG won't fix the problem. So what exactly is causing the audio problems with players like Poweramp and Player Pro? I installed the Poweramp V3 alpha and it doesn't have the problem. I tried PlayerPro and it has the problem. Really sucks a high end phone can't play high end audio apps. the verizon guy at the store i went to and exchanged my phone over this issue told me the maybe poweramp runs too fast for the phone. or it's my memory card. but how can poweramp run too fast for the phone it's a high end phone for petes sakes. and the new phone was the same with the issue.
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
hellot1M said:
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
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It's a shame this topic runs into dead ends. With the popularity of Poweramp and PlayerPro i'm surprised more people aren't complaining and discussing it. unless people are doing mostly streaming. I know very little people that have mp3's these days. I don't know anyone that even knows Poweramp. even the tech support over the phone or the guy in the store never heard of it. and when i had problems in the past with a old motorola razr HD the tech support blamed poweramp saying that the phone must not support it.
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
What music players do you guys use for the LG G6 that doesn't have the audio cutting out or skipping that is comparable to Poweramp? I was considering Player Pro but it has the same problem. i tried JetAudio Music Player but the highs sound muffled without one of the audio enhancers you have to pay extra for. I don't like the idea of buying an app and then having to pay extra for other features when other apps have it included for free.
railfan-eric said:
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
Click to expand...
Click to collapse
I'm still having this problem with the audio cutting out completely on the left channel from the headphone jack. it only did it on one occasion with my headphones. But it happens almost every time i use it with my car stereo or in someone else's car on his stereo. so i know it isn't my aux cable or my stereo. i never had this problem before. i am disappointed with LG and they're hopeless for giving us an update for all these problems. I can't wait to switch to something else but i have to wait at least a year to be able to trade in my phone for another on Verizon Edge.
Also still having the problems with the audio cutting out for a split second with PlayerPro. with the PowerAmp 3 alpha 704 i got the settings tweaked and i don't notice the problem anymore. But still have the headphone jack/aux cable sound issue. is there any tweak that could possibly fix it? is the DAC getting overloaded causing the left channel to quit working?
No issues at all here. Had no issues with my V10 either for what its worth. Streaming Spotify and Tidal all the time. Sound has not clipped one single time.
Only time I see this issue is when I'm connected to multiple Bluetooth devices and one of them disconnects.
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
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I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
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I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
I can hear the noise for certain songs when the song is ending or at a "quiet" part of the song. Not for all songs. A bit weird.
Charkatak said:
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
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Yeah, did the update the first time I plugged it in. I'll try it with a different pair of earbuds maybe, to see if that makes a different.
As for the replacement dongle mentioned in another post. Thats interesting. As I live in Germany though, that would probably be a bit complicated getting a hold of one directly, if you can somehow get them separately from essential.
Maybe I'll just order a Pixel dongle to see if that changes anything. Should at least work as I've read in a few other posts.
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
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Click to collapse
Hi Lauritz,
I'm experiencing exactly the same. Did you solve the issue finally? I realised that the only time I don't hear any static noise is when listening through HF Player from Onkyo. For any other app like Google Music, Spotify, Foobar I stil hear that terrible static noise.
Thanks for any info.
Vojta
Pointmaine said:
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
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Did the issue get resolved with the new dongle?