The Play Store app started FC'ing on my S4 about a month ago or so in various contexts. I've already tried wiping its data, uninstalling updates, then reinstalling. I'm able to reproduce the following FC, so maybe if I can solve this, I'll solve the whole problem:
While showing My Apps, if I quickly switch the device on and off, Play Store becomes unresponsive. I can press the home button and get to my home screen, but the UI otherwise is frozen for about 20 seconds until Play Store dies. At the beginning of the attached logcat, it says:
Code:
Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1337 com.android.server.am.ActivityStack.startPausingLocked:1342 com.android.server.am.ActivityStack.finishActivityLocked:5865 com.android.server.am.ActivityStack.finishActivityLocked:5779 com.android.server.am.ActivityManagerService.handleAppCrashLocked:9428
D/15:36:29.186 CrashAnrDetector(24983)
processName: com.android.vending
D/15:36:29.186 CrashAnrDetector(24983)
broadcastEvent : com.android.vending system_app_crash
V/15:36:29.186 AlarmManager(24983)
trigger ELAPSED_REALTIME_WAKEUP or RTC_WAKEUP
Does that mean something to anyone?
The app dies 12 seconds later, at the end of the logcat, but I don't know if the stuff in the middle has any bearing after that app_crash entry. Apparently, that's the 12 seconds that my phone is locked up, though it seems longer. Any suggestions?
Have you tried uninstalling and re installing Play Store to user space, without restoring its data at all?
When I had this issue, this either worked or didn't. When it didn't I couldn't find a solution except re-flash a G-apps ZIP!
3c said:
Have you tried uninstalling and re installing Play Store to user space, without restoring its data at all?
When I had this issue, this either worked or didn't. When it didn't I couldn't find a solution except re-flash a G-apps ZIP!
Click to expand...
Click to collapse
Yeah, but I just tried wiping Play Store's data, reverting to factory-installed Play Store, and rebooting, and I was still able to get it to freeze, but only 1 time in about 10 tries. After Play Store updates, I'll try it again. If this is the only context where it freezes (without actually FC'ing), then that's not nearly as bad as the error where it FC's in the background and locks up my phone for 20 seconds at random times. In that case, I have to use Android Tuner's crystallize function.
Related
Earlier today, a few apps on my Nexus 7 have just started closing within one or two seconds of opening them.
Google Search Bar, Facebook and Catch Note all close within a couple of seconds after opening them. I have used them fairly frequently for the last few weeks with no problems. Other apps, such as Twitter, Chrome and some games all work fine.
I have turned my device on and off a couple of times, but the problem still persists. Any ideas?
The problem is still occurring for me.
Gmail, Calendar etc... all also closing within a second or two of opening. Is this a common problem?
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
I haven't seen it in the OP so: Reinstall them
Visa Declined said:
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
Click to expand...
Click to collapse
I haven't rooted my Nexus, or anything like that, it's all stock.
I just uninstalled Facebook, then downloaded it again. It seems to be working. Other apps still have the same problem. I assume that I have to do the same for all other apps - but is that even possible for apps such as Gmail, Calendar and the Search Bar?
Uninstalling and re-downloading hasn't worked as I had hoped.
It seems to have worked for Facebook. But I did the same for Catch Notes, and although it worked for a minute or so when setting it up, after creating a test note, it force-closed, I opened the app up again, and the old problem of closing within 2 seconds happened.
Other apps such as Gmail, I uninstalled, 'updated' again, and nothing changed, still closes immediately. There is no error message, it just returns to the home screen.
I thought that Task Killer might have been a problem, but I uninstalled that, restarted the Nexus, and the problem persists. Actually, when I turned off my Nexus, and tried to turn it back on, it was stuck on the 'coloured X' screen for a few minutes, I had to hold the power button down, and turn it on again. I'm starting to worry about my Nexus now.
Update:
A couple of other odd ones.
Google Drive doesn't even open. When clicking on the icon, the normal shading effect happens, but nothing else, no window even for a second.
Google Calendar opens, and just has a white screen, as if it is ready to load the calendar, but nothing loads. It doesn't close, just remains on the white screen, which can't be backed out of without pressing the home button.
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Asus_USA said:
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Click to expand...
Click to collapse
I have just followed the instructions for a 'cold-boot' and now my Nexus can't get beyond the 'X' screen...
I have held the power button down a number of times, and tried turning it on again - but the 'X' continues to be displayed for over 20 minutes.
Just managed to turn my device on - but the problem still exists.
I didn't download any new apps that seem to have caused this problem. Though I think an app might have force closed and the Nexus displayed an error message such as "android/Google system stopped working" (probably different) and my home screen went blank for a while. Everything reappeared though after a short while. It could have stemmed from that.
Sorry about another bump, but i'm wondering if anybody has any more ideas before I go for a factory reset?
Edit: Actually, I think that I have found the cause of the problem. I just opened a game (Let's Golf 3) that I was playing before the problem started and after a few seconds, a message popped up saying "Unfortunately, Launcher has stopped". When I press OK, it returns after a few seconds.
I pressed the sleep button, and my Nexus turned off. Now trying to turn it on again, having some problems getting past the 'X' screen again. If I finally get in, should I uninstall the game? Any other solutions to this problem?
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Letitride said:
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Click to expand...
Click to collapse
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Gawge said:
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Click to expand...
Click to collapse
I would flash the stock system image.
Sent from my Nexus 7 using Tapatalk HD
korockinout13 said:
I would flash the stock system image.
Click to expand...
Click to collapse
How would one do that?
My N7 isn't rooted or unlocked.
Gawge said:
How would one do that?
My N7 isn't rooted or unlocked.
Click to expand...
Click to collapse
You will need to download the factory image, unlock your bootloader, and flash it. There is a guide on this forum, it might be stickied.
Sent from my Nexus 7 using Tapatalk HD
I was hoping there was going to be a resolution to this other than a "flash to stock" suggestion... My Nexus started doing this exact same thing this past Sunday when it ran out of power completely and needed to be recharged. After it powered back up from charging the following apps quit working altogether or just started quitting once it appears they try to access data: Netflix, Currents, Zillow, Gmail, HBO Go, Press (though Google RSS Reader works), NVision, TegraZone and a couple others. I have done the reboot thing as well and almost had this thing brick again (stuck at X), but I managed to clear the data cache from the fastboot menu and it started up again. I'm now at the point where I'm troubleshooting individual apps but the clear data/cache, uninstall - reinstall process isn't working for any of the broken apps. This is now the 4th time I will be facing a 'flash to stock' situation as it appears that I've had every problem that leads to this 'fix'. I'll try a couple more things (mostly deleting and clearing everything) but I'm really frustrated with how many times I've had to flash this damn thing. sigh.
When I try to update apps in the Google Play Store, it says, "Downloading" and displays the progress bars, but doesn't actually download anything.
I'm using a rooted Nexus 7 with stock ROM (no mods).
Things I have tried
I have tried clearing data and cache for the Google Play Store and Google Play Services, with and without wifi enabled.
I have tried uninstalling updates for the Google Play Store (how do I reinstall them?).
I have tried removing my Google account and adding it again.
I have tried powering down and restarting -- this causes the Play Store to download for about 5 seconds after I start back up before it stalls again.
I have verified that the wifi connection works just fine.
Other oddities
When I tried to install the recent OTA update, It didn't work (google android on his back with the message, "Error!"), but restarting the device seemed to return everything to normal again. This has happened twice now, and I don't know how to solve it.
Occasionally, the play store will start actually downloading the updates for a minute or two (enough to get several updates at once). Then is stops as suddenly as it started.
Same thing here since I moved to PURITY, then I just moved back to PA 4.0 beta still same problem.
KayvonX said:
When I try to update apps in the Google Play Store, it says, "Downloading" and displays the progress bars, but doesn't actually download anything.
I'm using a rooted Nexus 7 with stock ROM (no mods).
Things I have tried
I have tried clearing data and cache for the Google Play Store and Google Play Services, with and without wifi enabled.
I have tried uninstalling updates for the Google Play Store (how do I reinstall them?).
I have tried removing my Google account and adding it again.
I have tried powering down and restarting -- this causes the Play Store to download for about 5 seconds after I start back up before it stalls again.
I have verified that the wifi connection works just fine.
Other oddities
When I tried to install the recent OTA update, It didn't work (google android on his back with the message, "Error!"), but restarting the device seemed to return everything to normal again. This has happened twice now, and I don't know how to solve it.
Occasionally, the play store will start actually downloading the updates for a minute or two (enough to get several updates at once). Then is stops as suddenly as it started.
Click to expand...
Click to collapse
So a couple things.
First off, do you have a custom bootloader? it seems as you don't as the Android on his back is the stock, but I just wanted to check
Have you ever tried installing an update one at a time? sometimes when I start to receive updates for apps, it just sits there indefinitely, but when I stop all updates and manually go into each app that needs updating and update, that works. I would give that a try
I think I fixed my problem.
I cleared data/cache of Google Play Store in #Settings #Apps #All
But I had to do it multiple time time before it accepted to download again.
And also at one point I formatted the sdcard but still wouldn't download so I tried again multiple times to clear data of Google Play Store.
Now it keeps updating all my apps (update all).
I'm having issues with the Play Store and some non-Google sites. I'm constantly noticing that Play Store gets stuck in "Downloading" when trying to update apps or install new ones and never actually starts until I completely restart the phone. Chrome also gets stuck loading pages that are non-Google sites, and I can't seem to download anything as they all get queued.
I tried clearing cache + data on play store, play services, download manager and even a factory reset. Everything works when I reboot, but after some hours it get "stuck" again, every day. Happens on wifi and 3G; no idea what's causing it.
I'm running stock Nov build with root (not systemless). Same exact apps and config on my N5 and no issues there.
Have you tried to download without root?
jjc5891 said:
I'm having issues with the Play Store and some non-Google sites. I'm constantly noticing that Play Store gets stuck in "Downloading" when trying to update apps or install new ones and never actually starts until I completely restart the phone. Chrome also gets stuck loading pages that are non-Google sites, and I can't seem to download anything as they all get queued.
I tried clearing cache + data on play store, play services, download manager and even a factory reset. Everything works when I reboot, but after some hours it get "stuck" again, every day. Happens on wifi and 3G; no idea what's causing it.
I'm running stock Nov build with root (not systemless). Same exact apps and config on my N5 and no issues there.
Click to expand...
Click to collapse
Sometimes if an application needs permission it will block downloads.
The way to fix it is go into the Playstore and stop the current downloads then "update all".
You will probably get a permission notification.
jjc5891 said:
I'm having issues with the Play Store and some non-Google sites. I'm constantly noticing that Play Store gets stuck in "Downloading" when trying to update apps or install new ones and never actually starts until I completely restart the phone. Chrome also gets stuck loading pages that are non-Google sites, and I can't seem to download anything as they all get queued.
I tried clearing cache + data on play store, play services, download manager and even a factory reset. Everything works when I reboot, but after some hours it get "stuck" again, every day. Happens on wifi and 3G; no idea what's causing it.
I'm running stock Nov build with root (not systemless). Same exact apps and config on my N5 and no issues there.
Click to expand...
Click to collapse
I'm assuming you have greenify force doze mode on? That did it to me and had to reboot often to fix it, so I finally stopped using it for now. Try disabling that then reboot and see if it happens again.
tech_head said:
Sometimes if an application needs permission it will block downloads.
The way to fix it is go into the Playstore and stop the current downloads then "update all".
You will probably get a permission notification.
Click to expand...
Click to collapse
Tried that more times than I can count, does nothing.
frigidazzi said:
I'm assuming you have greenify force doze mode on? That did it to me and had to reboot often to fix it, so I finally stopped using it for now. Try disabling that then reboot and see if it happens again.
Click to expand...
Click to collapse
I do have that enabled actually. I'll try it out w/o the aggressive doze setting and see how it works.
jjc5891 said:
I do have that enabled actually. I'll try it out w/o the aggressive doze setting and see how it works.
Click to expand...
Click to collapse
Had aggressive doze turned off and downloads just got stuck again so that's not it. I'm uninstalling Greenify completely and see if that does anything.
For me it was a combo of aggressive doze force and ad block. If i disabled one of them then rebooted it seemed to work fine. Both at the same time then it would happen often. I'm not sure, but maybe there's something else triggering it for you.
jjc5891 said:
I'm having issues with the Play Store and some non-Google sites. I'm constantly noticing that Play Store gets stuck in "Downloading" when trying to update apps or install new ones and never actually starts until I completely restart the phone. Chrome also gets stuck loading pages that are non-Google sites, and I can't seem to download anything as they all get queued.
I tried clearing cache + data on play store, play services, download manager and even a factory reset. Everything works when I reboot, but after some hours it get "stuck" again, every day. Happens on wifi and 3G; no idea what's causing it.
I'm running stock Nov build with root (not systemless). Same exact apps and config on my N5 and no issues there.
Click to expand...
Click to collapse
I had this problem at one point. I can't remember which ROM I was on, but it appeared to be related, so I did a full wipe, flashed an updated ROM, and the problem went away.
jjc5891 said:
I'm having issues with the Play Store and some non-Google sites. I'm constantly noticing that Play Store gets stuck in "Downloading" when trying to update apps or install new ones and never actually starts until I completely restart the phone. Chrome also gets stuck loading pages that are non-Google sites, and I can't seem to download anything as they all get queued.
I tried clearing cache + data on play store, play services, download manager and even a factory reset. Everything works when I reboot, but after some hours it get "stuck" again, every day. Happens on wifi and 3G; no idea what's causing it.
I'm running stock Nov build with root (not systemless). Same exact apps and config on my N5 and no issues there.
Click to expand...
Click to collapse
Did you try uninstalling the update on Google Play store?
I think it was Greenify that was causing it. I uninstalled the beta version and installed the current play store version and it hasn't happened all day; logcat also looks like it has significantly less errors as well. I think something is funky with the beta version on Marshmallow.
frigidazzi said:
For me it was a combo of aggressive doze force and ad block. If i disabled one of them then rebooted it seemed to work fine. Both at the same time then it would happen often. I'm not sure, but maybe there's something else triggering it for you.
Click to expand...
Click to collapse
I have been looking for a solution to this issue for so long, going so far as to factory reset my phone. Then, when I saw your comment, I realized my adblocker could be issue. Turned that off, and voila! You are my hero right now.
help me to download from goole play,it does not allow me(P10)
This wasn't a problem until I updated the phone a while after I got it. When I go to the play store and download a new app, it shows "downloading" with the weird fragmented bar moving across the progress bar, but the download refuses to start for like 5 minutes to sometimes several hours or a day. I've turned off every power and data saving mode I could find and it still does this. Factory reset, force stop, clear cache, clear data on all google play related apps (yes, including the system apps), and it WON'T STOP DOING IT.
Haven't had this issue on my Z3Z but I have had this issue on my Nexus 7 tablet once or twice. It randomly resolved itself I don't remember how. You can try deleting your google account, uninstalling all the play store and google play updates and reinstalling them. That may help.
Good luck.
I have this issue too and have been unable to resolve it.
I have the same issue. I'm to the point where I simply leave them be and eventually they download and updates. It sometimes works if I restart the download, reboot the phone, switch from wifi to data to wifi again, things like that.
This might be overkill, but ever since I factory reset the phone I no longer have this issue
TheNetwork said:
This wasn't a problem until I updated the phone a while after I got it. When I go to the play store and download a new app, it shows "downloading" with the weird fragmented bar moving across the progress bar, but the download refuses to start for like 5 minutes to sometimes several hours or a day. I've turned off every power and data saving mode I could find and it still does this. Factory reset, force stop, clear cache, clear data on all google play related apps (yes, including the system apps), and it WON'T STOP DOING IT.
Click to expand...
Click to collapse
Try clearing the cache of the google play store app in settings, if not then all its data. Also, if you just upgraded to Nougat it would be wise to make a factory reset (in recovery mode) to clean up the residual Marshmallow files, if you don't feel comfortable with that, then at least clear your device's cache and Dalvik (in recovery mode)
Hi, I have a Galaxy S10+ on Verizon in the USA.
Having a few major problems that I just can't figure out:
1. When I try to download apps from the Play store, the download gets to 99 or 100% but never completes the installation. The fix is to go into settings/apps/show system apps/download manager and "force stop." Then the installation will complete.
2. Some apps don't work correctly. For example the CBS Radio News app starts streaming audio, then stops a few seconds later. And the ParKing app sometimes records my location upon disconnection from my car's bluetooth, and sometimes it doesn't.
3. Notifications from all apps are totally unreliable. Sometimes they'll come right away. Sometimes not for hours, and sometimes all at once. And sometimes when tapping on a notification it will bring you into the app. while sometimes it will do nothing.
WHAT I TRIED:
Tried rebooting, clearing data and cache on problem apps.
Cleared data and cache on "Google", Google Play Store and google play services.
Cleared phone's cache partition.
Uninstalled and reinstalled broken apps.
I THOUGHT I FOUND THE SOLUTION:
All these problems went away a month or so ago when I logged out of my google account on the phone. Iogged back in and it all worked great! I thought the problem was solved, but now it's all happening again. Logged of the the google account and back in, but it's still broken this time.
AND:
I had similar problems with my Galaxy S7, and thought the new phone would fix these problems! Is it possible there's something wrong with my google account? How could I have the same problems on both phones?
I haven't yet tried a factory reboot on the S10+, but I did do it on the S7, and after working for a while, the problems came back.
Additional info:
Mobile data and wifi have strong signals.
No custom ROMs, not rooted or anything, just stock the way it came. Only downloaded apps from Play Store. Nothing sideloaded.
All battery optimization is turned off. Power mode set to "high performance."
I've looked everywhere for a solution and have come here to the ultimate experts. You're my last hope!
Thanks in advance for any help you can provide.